Vodafone Outage Report in Whyteleafe, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Vodafone
Vodafone is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Wandsworth, Bromley, Croydon, Southwark, Sevenoaks, Welling, Epsom, Dartford and Oxted.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Smith
(@DavidAS88067346) reported
@vodafoneuk your team make critical interventions for your customers. I want to pass on compliments for a member of your Egyptian technical support for work on my Gigacube.
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dawnosterlund💙#FBPE🌱
(@curlyish) reported
@VodafoneUK Just switched and all going well so far. Everything working as it should .. Customer Service couldn't be more helpful . Contacted them twice ...no problem getting through. 👍🏼
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Runar G. Peters
(@runarpet) reported
@VodafoneUK why is it almost impossible to speak to someone over the chat? What kind of service is this?
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Leisa Evans
(@Leisa1evans) reported
@VodafoneUK My contract account has been changed today to pay as you go but I have not requested or authorised this change. My contract sim is not working and I am unable to make or receive calls. I need my contract sim reactivated asap. Can someone please help me sort this out? Thanks
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Amy Laney
(@amyloulaney) reported
@VodafoneUK no phone signal AT ALL for a week in WR6 area. Signal checker shows no issues but I can’t make or receive calls. Same inside as outside.
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Ben Bulmer
(@BenjyBulmer) reported
@VodafoneUK over the last few months phone has totally lost signal in the Ullapool area. Sometimes shows on phone as having bars but can’t make or receive calls. No fault reported on the signal checker but something is not right. Any idea what it is? Used to be great signal
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Jess Webster
(@Faffandtwig) reported
@VodafoneUK how can I complain about your 2nd line HBB support team. Their tactic of ringing, hanging up immediately then texting that you missed their call is very annoying!
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Rhi
(@Rhitweetx) reported
@VodafoneUK are a total joke. Trying to get through the automated system to query a bill and it sends you straight to the payment system. Like sorry you won’t help me till I pay you money I don’t owe?
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Carol-Ann McGuinness
(@CazMcGuinness) reported
@VodafoneUK 35 minutes and counting to get an account registered for my Vodafone! I think your customer services representative has fallen asleep!
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Pallavi.d1988@gmail.com
(@D1988Pallavi) reported
@VodafoneGroup @VodafoneUK @ViCustomerCare worst services you are providing with out information you are changing plans of postpaid customers.....