Vodafone

Vodafone Outage Report in Richmond, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Richmond, Greater London, England 09/16/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, Croydon, Paddington, Hammersmith, Northolt, City of Westminster, Harringay, Brentford, Mitcham, Southall, Hampton, City of London, Hampstead and Southwark.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • strachan_stacey StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • Aimee_CN_Hughes Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England

    @VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

  • SteveLinez Steve M.Linez (@SteveLinez) reported from Epsom and Ewell District, England

    I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

  • Steph_Wheatley Stephanie Wheatley (@Steph_Wheatley) reported from Borehamwood, England

    @VodafoneUK the worst customer service I have ever experienced. Avoid like the plague

  • DeuceBro1 Kim Jong Make em Say Ung (@DeuceBro1) reported from Paddington, England

    .@VodafoneUK signal at Paddington is dire today.

  • gordonmcdonald Gordon McDonald (@gordonmcdonald) reported from Hounslow, England

    @VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.

  • Vikki_L_M Vikki M (@Vikki_L_M) reported from Paddington, England

    @VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.

  • Jeffthebeerblo1 Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported from Borehamwood, England

    @VodafoneUK Well Ryan I was told that when the black phone came back in stock I could exchange it , just been told Apple have discontinued the 7 .The store told me I can exchange it for the next model down at no extra charge , why is it never for the next model up !!!

  • Steph_Wheatley Stephanie Wheatley (@Steph_Wheatley) reported from Borehamwood, England

    @VodafoneUK Have spoken to @one.com you want to charge me for an early upgrade. Even though the product I have isn’t fit for purpose. I’ve been a customer of @Vodafoneuk for nearly 20 years. Disgraceful I will wait until my contract is up terminate it and take my business elsewhere

  • KingKas04 King Kas ☥🇨🇩🌱 (@KingKas04) reported from Islington, England

    @VodafoneUK Internet has been down since 1am

  • mart_brooks Martin A. Brooks (@mart_brooks) reported from London, England

    WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.

  • SJH_Photography Simon Harvey (@SJH_Photography) reported from Addlestone, England

    @VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

  • danielsouza Daniel Souza (@danielsouza) reported from City of London, England

    I know that there is probably a great design team in place, but @VodafoneUK is the worst experience for a leading company I ever had. 1

  • Jeffthebeerblo1 Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported from Borehamwood, England

    @VodafoneUK The Borehamwood store told me it had been discontinued for weeks and they had none in stock and obviously now would not , the purchase of this phone has been nothing but problems since Feb 20th . Continual lies from Vodaphone

  • guymiscampbell Guy Miscampbell (@guymiscampbell) reported from Camberwell, England

    Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!

  • morbster morbster (@morbster) reported from Croydon, England

    @VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

  • dazzer2103 Dazzer (@dazzer2103) reported from Epsom and Ewell District, England

    I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

  • Lesley_C12 Lesley Carter (@Lesley_C12) reported from Richmond, England

    @VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • johnnyscrowston John Scrowston (@johnnyscrowston) reported

    @CityFibre @VodafoneUK Just rang the number on that link, as expected they said its my service providers problem 🧐 I'll fill the form in as well, just to waste a little bit more of my time 😑

  • chloillustrates Chloe Douglass (@chloillustrates) reported

    @bigjohnsFC @VodafoneUK Saaaaaaame! We had full fibre plumbed in and it's been consistently slow or non existent over the summer. What's going on? We're sw17 too...

  • JohnBanksTHFC John (@JohnBanksTHFC) reported

    @VodafoneUK Customer service non existent. Vodafone only become interested when you tell them you are leaving.

  • twittahypocrisy Twittawitter (@twittahypocrisy) reported

    @pompeyhedge @VodafoneUK My signal has been down all morning, yet again. Bye bye @VodafoneUK enough really is enough

  • CAdamMartin 🌈 🔶christian martin 🇪🇺 🇺🇦 (@CAdamMartin) reported

    @VodafoneUK This route to resolution DOES NOT WORK from past experience.....you just NEED TO IMPROVE YOUR DREADFUL customer service.....I am moving to another provider as I am out of contract....can't be putting up with the stress of your call centres

  • EssexPR Adam Brooks 🇬🇧 (@EssexPR) reported

    @VodafoneUK took me 2 hours to upgrade yesterday, now I’ve got multiple requests to sign plans with different reference numbers, been on hold for some time today and still waiting. This is shocking service.

  • noseynicky Nicholas (@noseynicky) reported

    @VodafoneUK I have to say, your App is absolute garbage. Wasn’t working last week, not working again tonight. Pretty pathetic for such a big company.

  • RunnerStephanie Steph The Mummy (@RunnerStephanie) reported

    @VodafoneUK @VodafoneUK I’ve written to you with the details of my #complaint, explaining the nightmare your company has caused (as you asked me to), but you respond by offering help with changing my number, which is something I’ve NEVER REQUESTED. Why can’t your company get it right?

  • frankensteirer yoo hoo (@frankensteirer) reported

    @VodafoneUK Anybody thinking of joining I raised an issue with this technology giant over a year ago saying my house doesn't show 900mb but even other house does... now it's 100% confirmed by openreach and ofcom it's vodafone at fault but they cannot fix a simple fault! My house has 900mb...

  • CAdamMartin 🌈 🔶christian martin 🇪🇺 🇺🇦 (@CAdamMartin) reported

    Hey @VodafoneUK WHY IS YOUR CUSTOMER SERVICE SOOOO SH*T????