Vodafone

Vodafone Outage Report in Richmond, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Richmond, Greater London, England 01/16/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, Croydon, Hammersmith, Southwark, Tower Hamlets, Hampstead, City of Westminster, City of London, Paddington, Waltham Forest, Harringay, Watford, Ealing and Southall.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • bhabani79 Bhabanistan (@bhabani79) reported from Harrow Weald, England

    @Nivaria #VodafoneUK is one of the worst company. Never trust @VodafoneUK and it’s customer care. It is going on with for a month now.

  • abisarah79 AS Lambert (@abisarah79) reported from Ealing, England

    @VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

  • tonyjayfunk Soufian (@tonyjayfunk) reported from Richmond, England

    How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

  • bhabani79 Bhabanistan (@bhabani79) reported from Harrow Weald, England

    @Nivaria @Alba140420 #VodafoneUK is one of the worst company. Never trust @VodafoneUK and it’s customer care.

  • CosminaAnnaMogh Cosmina Anna Moghior (@CosminaAnnaMogh) reported from Hillingdon, England

    5 more months left from my contract with @VodafoneUK and I'm done with them-the worst customer service you could ever get 🤬🤬🤬🤬

  • nickwaplington nick waplington (@nickwaplington) reported from Hackney, England

    @OpenreachHelp You’re rude and aggressive engineer turned off my WiFi while fixing a neighbours yesterday. @VodafoneUK have confirmed this. I do not see why I have to wait 3 days to have you send someone out to turn it back on. Please DO NOT send the person who came yesterday

  • JohnWildy71 John 😷✊ (@JohnWildy71) reported from Croydon, England

    @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

  • saya_lon さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

  • sofia14365757 Sofia Sferrazza (@sofia14365757) reported from Hackney, England

    @VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?

  • bhabani79 Bhabanistan (@bhabani79) reported from Harrow Weald, England

    @Nivaria @VodafoneUK #VodafoneUK is one of the worst company. Never trust @VodafoneUK and customer care.

  • bhabani79 Bhabanistan (@bhabani79) reported from Harrow Weald, England

    @alhaqq0 #VodafoneUK is one of the worst company. Never trust @VodafoneUK and customer care.

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

  • bhabani79 Bhabanistan (@bhabani79) reported from Harrow Weald, England

    @VodafoneUK customer service should be renamed as republic of #liars. Do not #trust #Vodafone.

  • royalfocus1 Rookie (@royalfocus1) reported from Brentford, England

    Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Hillingdon, England

    @VodafoneUK is probably the worst network ever! 0 customer service been on hold for 30 mins it's a joke ! Definitely leaving 😡

  • _davidrfoster David Foster (@_davidrfoster) reported from Camden Town, England

    @VodafoneUK Is there issues in the NW6 area? Both my mate and I have no working data.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Lloydmporter Lloyd (@Lloydmporter) reported

    @VodafoneUK I’ve tried to reset my password maybe 20 time. It will not accept anything. I change it, try to log in, error. My broadband has been down for 24 hours with no explanation!

  • T_Kalam1 T.K. (@T_Kalam1) reported

    @VodafoneUK I transferred over one number from ee to Vodafone. Now I have two sims with the same number... Both can make and receive calls but I receive calls sometimes on Vodafone and sometimes on EE. Help please

  • stuamc1982 Stuart Mcintosh (@stuamc1982) reported

    @VodafoneUK I ordered a device on Wednesday paid £10.00 for delivery. Folks stayed in all day to then be told was never coming. Changed address to pick up point and still nothing. Get email every day saying it's coming next day and it has not. Really not hapy atal Called DPD and stil there

  • pompeyhedge ed francis (@pompeyhedge) reported

    @Ker_Anderson @VodafoneUK Hi Ker, thank you. It's GU1 and GU2. We recently had 4 transmitters fixed and since then it's been awful 4G & 5G every day, mostly evenings. I received a text saying the area had been boosted - definitely not the case. If you have answers I'll certainly reconsider leaving. TY

  • qijianshen qi (@qijianshen) reported

    @J20SV @VodafoneUK @imperialcollege I heard that this app is calculated by the neural network engine in the chip. Do you know more about it

  • systems_man Julian Wattam (@systems_man) reported

    @VodafoneUK What is it with you and EE that your website doesn't work and you ask people to resort to the app? Let's get on DMs please as I tend to terminate anything this poor.

  • Lloydmporter Lloyd (@Lloydmporter) reported

    @VodafoneUK ok, I’ve had it. This VOXI log in is a complete an utter joke. Im going to look for a new provider because I’m never wasting my time with VOXI again. I must have made a new password 20 times in the last 2 days…. Sort it out, multi billion pound company

  • 64Ayman64 Ayman64 (@64Ayman64) reported

    @VodafoneUK The worst company and network for two and a half years, and I complain about the bad network, and no one asks, and there are no officials in it to solve customer problems

  • GrieveRohan Rohan Grieve (@GrieveRohan) reported

    @VodafoneUK your MyVodafone app, is one of the worst apps I’ve ever tried to use.

  • AdamWider Adam Wider (@AdamWider) reported

    @VodafoneUK Yes, get somebody who gives a **** to ring me on my mobile. Over 2 hours being bounced around call centres and departments, speaking to people who’d rather transfer me than listen to me. Achieved nothing.