Vodafone

Vodafone Outage Report in Richmond, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Richmond, Greater London, England 12/26/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hackney, London, City of Westminster, Paddington, Tower Hamlets, Watford, Southwark, City of London, Croydon, Hammersmith, Ealing, Southall, Harringay, Kensington and Egham.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • adennab adriana ennab (@adennab) reported from Hammersmith, England

    @VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??

  • JimBethell Lord Bethell (@JimBethell) reported from Paddington, England

    @MichaelLCrick Sorry Michael but everyone knows that the @VodafoneUK shops are a TOTAL disaster and you must never ever try to have any dealings with them at all. It's as if they were a covert operation to destroy the Vodafone brand. Do everything by post. That works v well.

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Islington, England

    @VodafoneUK How long have you got? I already do everything I can not to go into your stores. The one time I am forced too, your staff & their horrible attitude never fails to surprise me.

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • wekalex1 wekalex (@wekalex1) reported from Camden Town, England

    @VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers

  • stefanohat Stefano Hatfield (@stefanohat) reported from Hammersmith, England

    @VodafoneUK Hello? Please don’t send me a generic form. Just… Tell me what’s going on. And when it will be fixed l. Treat me as if you care I’ve been with you for two decades @vodafoneuk

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.

  • stef_daydreamer Steffi_daydreamer (@stef_daydreamer) reported from Richmond, England

    @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • SanThoughts Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, England

    I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • Rossy_smith Rossy Smith (@Rossy_smith) reported from Paddington, England

    @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    Hi @vodafoneuk is there an issue with no 4g in Clapham? Can only get EDGE or 3g

  • markaizatt MARK A IZATT (@markaizatt) reported from Hammersmith, England

    @matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼

  • markaizatt MARK A IZATT (@markaizatt) reported from Kensington, England

    Is anyone else finding @VodafoneUK service in #London shockingly bad over the last few weeks ? It may say 4G but it has all the speed of Edge. Oh and it’s not my devices as they worked a treat roaming in Paris.

  • lhom Luiz Ottino (@lhom) reported from City of London, England

    @VodafoneUK 1000 millions of years to finish the Elizabeth line and still without any antena of 5G or any data signal? 😢

  • danielayersuk Daniel Ayers (@danielayersuk) reported from Camberwell, England

    @VodafoneUK your website is so riddled with errors I give up. Sort it out - this is THE worst example of an e-commerce website I have ever come across. Whoever built it - fire them, they are worth £0.00 per hour.

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DesguitSR Davros (@DesguitSR) reported

    Sitting here with friends checking our mobile internet service @ThreeUK - 470Mbs @VodafoneUK - 120Mbps @VMO2News - Nothing, nothing at all, cannot wait to leave these charlatans in August, worst network ever!

  • Ricky_NFFC Ricky Bacon (@Ricky_NFFC) reported

    @VodafoneUK what an appalling customer service system you run. Tried to use you for broadband, but months down the line we’re still not connected and are unable to actually get to speak to someone about it without paying you for the privilege. We’ll take our business elsewhere.

  • Charliee_32 Charlie (@Charliee_32) reported

    @VodafoneUK sort it out. Had 3 broadband lines cancelled within 2 months. Customer services unable to tell me a date for activation. Beyond a joke.

  • GiveItUpDumdums James (@GiveItUpDumdums) reported

    @VodafoneUK I have a pay as you go account but I live outside of UK. I got an email which I get 10£ for 40gb for 18 mths. I visit the UK once a month on average and would like to convert to this account and bill to my credit card but do not have local UK address. Help!

  • Sumitag2013 Sumit Agarwal (@Sumitag2013) reported

    @VodafoneUK @vodafone Absolutely pathetic network coverage for the last 3 weeks in HA2 post code. I can't even call customer support because the bloody network doesn't work. I have missed calls from hospital, my daughter's school and countless work calls. Absolutely horrendous

  • stemwinder stemwinder (@stemwinder) reported

    @ewanthejones @VodafoneUK Sorry to hear that mate - unfortunately it's profit before people - the privatisation mantra. What p*sses me off is that if they cares about customer service (as they profess to) then there customer service would be better.

  • SibirSong SibirSong (@SibirSong) reported

    @VodafoneUK I must applaud you- your customer service system is so STUNNINGLY bad I am actually impressed. No reflection on the individuals in the team who I am sure are working their hardest and who I don’t envy. Any chance of getting my issue resolved today?

  • BonsaiMountain Gaz-el (@BonsaiMountain) reported

    @VodafoneUK my partner and I have just spent the day on Tortola in the BVI. Our tariffs state that this is including in our roaming packages, yet we couldn't get signal at all. Is this a temporary glitch or a Tortola specific issue?

  • SionIsaac1 Sion Isaac (@SionIsaac1) reported

    My time with @EE is likely to end after 20+ years starting at Orange. Renewal offering was an absolute joke when compared to rivals @ThreeUK and @VodafoneUK, £20 mth more for the same phone and contract over 24mths, £480 - that’s huge. Customer loyalty means nothing anymore

  • StillMartyn Martyn Still (@StillMartyn) reported

    @VodafoneUK So would be nice to get something back as I am paying you £26 x 14 months for nothing. Spoke with customer services and nothing they/you can do. I’ve been with you many years with 2,3 and 4 accounts once and very disappointed that Vodafone can’t/won’t help me