Vodafone Outage Report in Richmond, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent Vodafone outage reports came from the following cities: City of Westminster, London, Islington, Ealing, Paddington, Twickenham, Hampstead, Croydon, Camden Town, Tower Hamlets, Wembley, Egham, Hackney, Hornsey and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Niki Pilkington
(@NikiPilkington) reported
from
Islington, England
Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Richard Marks 3.5%
(@Richard2957) reported
from
Camden Town, England
@DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Piran Sucindran
(@superpiran) reported
from
Hillingdon, England
Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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TJ
(@TomRJ1367) reported
@VodafoneUK Ongoing problems with my Internet connection, I've reset the router and split the WiFi. It goes for as long as it likes then problems arise. This has been going on since just after three this morning. Any assistance appreciated.
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maurice atkinson
(@maurice01057351) reported
@VodafoneUK I have a mobile data sim in a router that is not working. Your help desk cuts my off when transferring to someone who can help me. Please help as this is getting annoying
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lindsay harris
(@missfigure1) reported
@VodafoneUK so here we are again,got told my account is sorted my phone will be here tomorrow but they are not giving me the same as my partner I’ve asked why and get someone new answer me who agsin can’t help
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ParSandhu
(@ParSandhu) reported
@VodafoneUK @N5JFY Hi Nick and Vodafone. I had broadband installed at my elderly parents’ home so they could keep in touch with family and friends over lockdowns and watch tv etc. It was installed 03/12/20. It has NEVER worked. I’ve made numerous calls to the tech line. 1
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ICT&Computer Science with Miss Price
(@MissPriceCSci) reported
@VodafoneUK I want to return a £50 SIM I have talking on the cat for 1 hr & I have never experienced such incompetence! I have not activated the SIM. Why would I top it up? Why send a security pin to a phone number you know I haven't activated?
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jayne clarke
(@jayniecc) reported
@VodafoneUK I have received harassment and emails for a contract cancelled in August, EVERY month since then. Will anybody help? Or do you just not care? #CustomerExperience #nocustomerexperience
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𝔧𝔞𝔡𝔢
(@s_jadeeee) reported
@VodafoneUK we’re having problems with our internet, it’s crashed and not reconnecting itself, is there any problems with the servers, my sister is having the same problem with her Vodafone internet?
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Mist
(@MistP3) reported
@VodafoneUK Thanks for constantly disconnecting me from the internet, Appalling service. @OpenreachHelp Can you hurry up with that Fttp so I can switch providers already?
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LYNDHURST
(@Lyndhurstfm) reported
@VodafoneUK Vodafone uk support MUST be honest and realistic with their customers. 1) Vodafone Broadband is wholly managed by the Broadband wholesaler (Openreach) 2) Vodafone support should never suggest that the cause of problems are due to customer equipment unless it is 100% certain
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Snowy Si 🐝
(@SimoEnto) reported
@VodafoneUK enjoy that £5 you stole off me for a late payment, because your stupid system doesn't work, you opportunistic scum. My wife and I are cancelling our phones and broadband and will never use your joke of a company again.