Vodafone

Vodafone Outage Report in Richmond, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Richmond, Greater London, England 12/06/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Tower Hamlets, Hammersmith, City of Westminster, Croydon, Hampstead, Camden Town, Wandsworth, Fulham, Paddington, City of London, Hackney, Uxbridge, Hounslow and Stanmore.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomTower Hamlets Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • deliavici Delia Ozarchevici (@deliavici) reported from Paddington, England

    @VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • willyhamm William (@willyhamm) reported from Hackney, England

    @Newhall70 @VodafoneUK Vodafone hustle everyone with shit contracts - my dad pays them a ******* fortune for a nothing contract!!!!!!’

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England

    @VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • Vig79 Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from City of London, England

    @SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • itsameyx Amey 🌻 (@itsameyx) reported

    @VodafoneUK I’m trying to help my gran upgrade her phone, we’ve been trying for days to get her onto a sim only contract & each time we’re given a different date to get in touch. Try again today and now we can’t get through to anyone despite trying for hours

  • FlyingScotsManJ The Flying Scotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FlyingScotsManJ) reported from Bradford, England

    @VodafoneUK This is why Vodafone is my network. I’m just hoping I can get a decent Mapple MyPhone soon, as I don’t fancy being on ComQuack!

  • T0MMYC_ T (@T0MMYC_) reported

    @VodafoneUK when did 5G become so awful and unreliable in London?? The whole time my phone reverts back to 3G?

  • cl_elliie Ellie (@cl_elliie) reported

    @VodafoneUK issues with signal in PO7 postcode for several people around me. No updates and tests show signal is ok but all of us have no signal. Any update on this?

  • suzymckeon Suzy (@suzymckeon) reported

    Why can I not make a video call on Whatsapp or connect my googlemini on our WiFi? @VodafoneUK wish I never switched from @sky

  • LisaBro95578627 Lisa Brown (@LisaBro95578627) reported

    @Rightcleverdick @VodafoneUK I think they call it easy move, which is laughable. Exactly the same situation as you, 3 weeks on still not resolved, lied to all the time. Switching to Virgin called them yesterday, fingers crossed Internet tomorrow. Absolutely no customer loyalty been with Voda for 5 years plus

  • 8Ace___ 8 Ace (@8Ace___) reported

    @VodafoneUK Still the same now in the MK19 area despite messages to claim the problem has been fixed. Just tried it 5+ miles away and working fine so there is still a problem with whatever transmitter serves the Haversham/Wolverton/Stony Stratford area.

  • alicia96bell Alicia Bell (@alicia96bell) reported

    @KaneVerrall @VodafoneUK Try TalkMobile when you get to leave. Cheaper deals and I always have signal.

  • kayleighcrotty1 Kayleigh Crotty (@kayleighcrotty1) reported

    @VodafoneUK when is signal likely to be back in my area? Been off over an hour now CF43

  • DSLRLiam Liam (@DSLRLiam) reported

    @CommunityFibre Connection is down in the W4 area all lights on modem is green but it's not dishing out a ip address. Switched modem off for 30mins then back on then switched router on but nothing. Have to use 4G from @VodafoneUK #NewCustomer