Vodafone Outage Report in Brentford, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Brentford, Greater London, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, London, Greenford, Hackney, Waltham Forest, City of Westminster, City of London, Croydon, Hampstead, Southwark, Paddington, Hammersmith, Bushey, Ealing and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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Mark Prowse
(@MarkProwse64) reported
from
Kensington, England
@VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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MttB
(@TrumptonRiot) reported
from
City of London, England
@VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Comma Lover
(@pilkunnussija) reported
from
Camden Town, England
@VodafoneUK: Please fix my cellular data service. Check your DMs.
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!
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Marysia Trembecka
(@MarysiaT) reported
from
City of London, England
Wow. . @VodafoneUK no Internet service in Central London. Your first fix has made it worse & now been on hold for 13 mins to no avail #badservice #Vodafone
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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RD
(@RD03157723) reported
@graceblakeley @VodafoneUK I ususally do feel bad for the workers but I had several phonecalls with the same operator and had to restate my case each time. They couldn't comprehend that I wouldn't pay for a contract I had ended. They were being payed for those 4 hours I was not.
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RD
(@RD03157723) reported
@graceblakeley @VodafoneUK VF: If you want to discuss your account balance we'll have to arrange a callback from "management team" Also VF: You can't request a call back until you've settled your account Me: I'm never paying you for a product I did not recieve Now I get Debt collection letters.
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Dan Paul
(@81DanPaul) reported
Is it just me that can't log into my @VodafoneUK account? Web login says "An unexpected error occurred when trying to log you in. Please wait a moment then try again", Security code sent to phone returns "Sorry, internal server error". Nothing works..
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RD
(@RD03157723) reported
@graceblakeley @VodafoneUK this nature I gave them absolute hell for that misleading behaviour akin to entrapment. Anywho, never actually recieved another sales call after that other than my 2 yearly phone change until I eventually sacked them over the latest issue
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Niff Riff
(@Mr_Balowski) reported
@graceblakeley @StevenGWalker74 @VodafoneUK Had a similar experience with Vodafone. Called them twice to cancel a finished contract. Both times they continued to take money so cancelled the DD. Then I started receiving debt collection letters. Ignored them, then got a letter saying they have made it into a paygo contract
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Oliver Gillies
(@gillies_oliver) reported
@graceblakeley @VodafoneUK Exactly the same thing happened to me with Vodafone. I was with them for over 20 years, but just moved over to o2 instead, whose customer service is a bit better..I think they're just focusing on growth as opposed to customer retention.
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Lee
(@LeeInCornwall) reported
@graceblakeley @VodafoneUK Agreed. Utterly shocking. Took me two weeks to cancel, on hold for hours, rubbish call centres, no consistency, no hand overs, no process. Abysmal.
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Hxrtleyy
(@Hxrtleyy) reported
Any reason why your fiber is down again? @VodafoneUK
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🕳
(@GlennW011) reported
@sesserella @VodafoneUK Same here. Shambles of a company. Worst customer service I’ve experienced. Not so much as an apology let alone compensation. Shall be switching providers asap.
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Gark
(@garyhook) reported
@VodafoneUK You don’t though. A wasted hour talking to your staff proved that. No help whatsoever - just ‘noted’ the problem on my account. Are you not looking at the tweets confirming it’s not an isolated case. So many people without data.