Vodafone Outage Report in Brentford, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 14: Problems at Vodafone
Vodafone is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (49%)
-
Phone (32%)
-
Wi-fi (11%)
-
Total Blackout (5%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Brentford, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Southwark, Hackney, Hammersmith, Islington, Wandsworth, Croydon, Tower Hamlets, Walton-on-Thames, Ruislip, Wembley, Paddington, Barnet and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
-
Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
-
(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
-
Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
-
£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
-
Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
-
Alhumdulillah for everything🤲🏾
(@its_Saifur) reported
from
Hackney, England
Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park
-
Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
-
Dan Cooke
(@DanielCooke1982) reported
from
Watford, England
Hi @VodafoneGroup @VodafoneUKdeals @VodafoneUK.... How have you been so successful at being so terrible for the past 72 days. You upgraded your systems and downgraded every element of your business. Can't even send email updates correctly. You should be embarrassed.
-
Steve
(@SteveLondon79) reported
from
Islington, England
@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
-
Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
-
Helen is going to Spa! 🏁🇧🇪
(@vitosauras) reported
from
Tottenham, England
@VodafoneUK Postcode won't help when I'm on a train I'm afraid 😂 just an observation
-
tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
-
Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
-
Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
-
Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
-
Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
-
Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
-
Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
-
Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
-
Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Samuel Johnson
(@SamuelJohnsnon) reported
@GeorgeMonbiot @VodafoneUK @SarahLudford had some related problems after the death of her husband. Surely it would be better to have statutory regulation for all, and in the mean time develop a code of practice (w Which?) and press for voluntary adoption across the board? Well done for shaming them.
-
Mytvcinema.com
(@Mytvcinema2005) reported
@GeorgeMonbiot @VodafoneUK I had a similar experience with @VodafoneUK over 15yrs ago I wouldn’t touch them again if it meant I had to go back to carrier pigeon awful company #Vodafone
-
CamperVanQueen
(@TraceyLoveLife) reported
@GeorgeMonbiot @VodafoneUK @GMB Connected again. She relies on her phone for everything and watching her signal die in front of her caused more than one elderly panic attack. Everyone is sick of the ‘we’re unusually busy right now….’ IVR’s too. It USED to be a great company, now the emergency services…
-
Peacekpr
(@peacekpr79) reported
@easternsparkle @VodafoneUK It’s been a year, they couldn’t fix signal issue. I get 3G or Edge or no signal in my area. And the mast is less than mile away.
-
Heather 💙
(@easternsparkle) reported
@VodafoneUK This information needs to be made available, in writing, to all of your customers - not just those who use Twitter. And your ‘customer service’ staff in other areas also need up-skilling when faced with situations. I spent 90 mins on chat trying to sort and finally gave up.
-
Deborahclev71
(@deborahclev71) reported
@rhianna_joseph @GeorgeMonbiot @VodafoneUK Hi Rhianna, unfortunately the contract was in my name as these companies make it hard for young people with no credit history. I just thought as I valued customer for over 20 years Vodafone could of shown a little compassion in such traumatic circumstances 💔
-
Jordan Swan
(@jordanswansong) reported
@GeorgeMonbiot @VodafoneUK Thanks for highlighting how absolutely awful Vodafone are, George. Will be staying well clear of them. Sorry you’ve had to deal with this whilst you’re grieving
-
Just Dave
(@daveintheuk) reported
Listening to George on @GMB I have to agree. @VodafoneUK are shocking and the network is not that good either. It's the one network that I will never ever go back to #GMB #Vodafone
-
Molly Proudfoot
(@MEPAuthor) reported
@VodafoneUK Broadband down in Port Talbot since yesterday, can't get through to customer service. Any news?
-
Moors garrod
(@Moiragarrod) reported
@GeorgeMonbiot @VodafoneUK I had this with Id mobile and it was my account. With many years of customer services under my belt I felt I was well able for both Id mobile and the debt collectors. How wrong was I. I had to go to extreme lengths before getting them to stop their crazy charges mounting up.