Vodafone Outage Report in Brentford, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Brentford, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Watford, Camden Town, Hackney, Enfield Town, Croydon, Fulham, Harringay, Paddington, City of Westminster, Ealing, City of London, Southwark, Hammersmith and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
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Tasha Son
(@tashason21) reported
from
Barnet, England
@VodafoneUK please can you look at my DM - been in Spain, account cut off - received texts saying big roaming charges and can’t even access my account as your site is down for maintenance
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Tasha Son
(@tashason21) reported
from
Barnet, England
@VodafoneUK @VodafoneUK please can you look at my DM - been in Spain, account cut off - received texts saying big roaming charges despite ‘free roaming’ and can’t even access my account to see the damage as your site is down for maintenance
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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MttB
(@TrumptonRiot) reported
from
City of London, England
@VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Elliott Gordon
(@ElliottVern) reported
from
Watford, England
@VodafoneUK I am at my whits end after days on live chat, being promised that action would be taken and yet nothing done. You should be ashamed of this so called customer services. I am done with you #nowtbutlies
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
I object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Henry Stewart
(@happyhenry) reported
from
Hackney, England
@VodafoneUK They may be able to now but the reason I contacted you was because you’d cut off their phone due to this supposed data use. Truly truly dire service
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Steve O'Brien
(@obriens444) reported
from
Chorleywood, England
@VodafoneUK One area atm until I can drive somewhere else to try. My wife has same phone on my account and can make calls so I’m guessing it’s the handset. I’ve tried everything on the apple support advice but still can’t make or receive calls.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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farhiya Aden
(@farhiyamalyun) reported
@DavidDavisMP @VodafoneUK I’ve had exactly same problem. I was on the phone about 7 hours and none of my queries solved. I left Vodafone for EE and to this day Vodafone is after me for the remainder of my contract and I refuse to pay as I suspended the contract. Worst CS ever!
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RAF Fakenham
(@RAF_Fakenham) reported
@VodafoneUK Still waiting for Superfast 2 Broadband activation since 9th November... you talk the talk but can you walk the walk... and get me online like... NOW?! Awful experience so far, new customer as well dear oh dear.
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Laurie
(@beamusup1958) reported
@DavidDavisMP @VodafoneUK Yep and yet they constantly phone you to provide “customer service” when all they are doing is trying to flog you something. Do they realise how transparent they are?
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Gameswithjames
(@Gameswithjames1) reported
@SenDrahGaming @VodafoneUK Internet went down last Tuesday morning, did router reset, still nothing. Contacted Vodafone, told me there was 'maintenance' in the area and to wait 2 days, still nothing, swapped routers over, told to wait another day, still nothing. By this time it was the weekend...
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Nicholas Austin
(@NickAustin82) reported
@DavidDavisMP @VodafoneUK I bet you thought it would be the easiest negotiation in cell phone history. Not to worry... no phone contract is better than a bad phone contract. If they won't let you keep all your phone benefits after you cancel your payment plan just walk away without a deal...
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dais
(@daishudson) reported
@VodafoneUK I just switched to you from o2 and the signal is SHOCKING. No mobile data, nothing.
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Gasmaned1957
(@EnergasLtd) reported
@DavidDavisMP @VodafoneUK Its not just Vodaphone - customer support appears to have fallen off the cliff. Of course, the pandemic is to blame.
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Anne Marie. FBPE I WILL FOLLOW BACK👊
(@annmairelee) reported
from
Ballynapierce Bridge, Leinster
@DavidDavisMP @VodafoneUK You govt’s spectacularly incompetent handling of this Pandemic is directly responsible for thousands of needless deaths & you’re worried about a phone service. At least you had 6 hours to waste. Some people have had their time permanently taken away. @DavidDavisMP #ToriesOut
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Ian Laithwaite
(@ILaithwaite) reported
@VodafoneUK Oh the irony. Just spent 30 mins chatting on line about extending my contract. Have to pay over £100 just to extend and then was binned by Kirbie the third online chat person. Shocking customer experience. Contract will be terminated very shortly.
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Nicholas Austin
(@NickAustin82) reported
@DavidDavisMP @VodafoneUK In fairness, if I was working in a call centre and you phoned for help I'd **** you about, because you're a massive ******.