Vodafone Outage in Hillingdon, Greater London, England

@VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

5 more months left from my contract with @VodafoneUK and I'm done with them-the worst customer service you could ever get 🤬🤬🤬🤬

How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

@VodafoneUK is probably the worst network ever! 0 customer service been on hold for 30 mins it's a joke ! Definitely leaving 😡

@VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”

@VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me

Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

@VodafoneUK the network appears to have gone down again

@VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

@VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

@VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

@VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

@DPDgroup_news I have had the worst experience with #DPD you surround yourself with technology but can’t drop a phone from @VodafoneUK to a customer with a doorbell that works, a 24 hr Concierge and clear instructions given via your app 🤬

I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

@VodafoneUK once again shoddy service from you - being hassled by your people about fraud that took place on my account in 2009! Why is an external agency contacting me when you never resolved this when I alerted you to it!!! #dire #vodafone

@VodafoneUK Worst company ever ! Do not use them !!🤬

Please be aware that there is currently a major national mobile outage across @EE, @O2 and @VodafoneUK , this is largely affecting incoming calls to mobiles. We currently do not have a timescale on the fix, but expect to receive updates as the networks work on the issue. (1/2)

@VodafoneUK Any idea how long your network will be down for ? I can make calls but I can’t receive them ? Have seen online a few people are experiencing the same problem and it’s impossible to get through to anyone from your team.

@VodafoneUK your support is shocking.... call support they say use Tobi. Tobi says call support.... had to get contract termination team to put me through to support. 1hr later still on hold

@VodafoneUK phone stolen over a week ago and Vodafone have singularly added stress to stress and today have managed to block calls to my phone. Am still on hold to technical support which is running at 1 hour 10 minutes currently USELESS

@VodafoneUK can't send or receive text messages, broadband slower than dial up!!!! When I signed up to you guys I was told that crap like this wouldn't happen. Sort it out!!!

@VodafoneUK I have been on hold for 1 hour 7 minutes to your technical team. What is going on Vodafone ? You have got to be the most useless company in existence for service, customer support and ability

@VodafoneUK No I've rang this number and it asks for details I don't have but provides no option to speak to a real person without those details. Do I need to go to Ofcom to cancel this contract? I'm sure they'll be easier to contact #vodacantfone

@VodafoneUK my number is saying invalid - reset network settings but not resolved - can’t receive calls #help

@VodafoneUK seem to have an issue in receiving calls aparently its either the wrong number or my phone is out of service. Yet i can make calls. My bill is paid and ive tried turning on and off. Can someone help please?

@VodafoneUK I have an issue with my phone that cannot be resolved by your digital assistant - yet there is no way to speak to anyone without you saying use the digital assistant!!!!! Why pay my bill?.. this is ridiculous!