Vodafone Outage in Ealing, Greater London, England

@VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

5 more months left from my contract with @VodafoneUK and I'm done with them-the worst customer service you could ever get 🤬🤬🤬🤬

@OpenreachHelp You’re rude and aggressive engineer turned off my WiFi while fixing a neighbours yesterday. @VodafoneUK have confirmed this. I do not see why I have to wait 3 days to have you send someone out to turn it back on. Please DO NOT send the person who came yesterday

How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

@VodafoneUK is probably the worst network ever! 0 customer service been on hold for 30 mins it's a joke ! Definitely leaving 😡

We've just recently switched to your broadband service @VodafoneUK and it's been awful, signal dropping out, slow download speeds. Terrible service

@VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”

@VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me

Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

@VodafoneUK the network appears to have gone down again

@VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

@VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

@VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

@VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

@VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

@DPDgroup_news I have had the worst experience with #DPD you surround yourself with technology but can’t drop a phone from @VodafoneUK to a customer with a doorbell that works, a 24 hr Concierge and clear instructions given via your app 🤬

I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

Over 15 minutes now waiting for a RESPONSE from @VodafoneUK customer support. Literally a quarter of an hour on various hold services (which I can barely access because they screwed up).

So far @VodafoneUK 's response to not activating my broadband as promised, costing me money and time as well as aggravation, has been to sit me in a woefully understaffed chat queue. Great intro to the service guys - round of applause.

@sjb_bishop @hudlams @VodafoneUK Happend to me also and I'm on Three. 50 messages in about 60s. I rang the customer service number on the text and the office is now "closed". I've found that Moblix Media run the service and have been fined £100K for this before....

Hi @VodafoneUK - it's over ten hours from when you said my internet would be activated and nothing. A) when will you fix this b) why did you not meet your explicit commitment C) what will you do to make up for it given this is already costing me money?

@VodafoneUK I can not access my account. The other day the solution would not work. Please help.

@VodafoneUK All the calls I make are “connection is restricted to this number..” coz your customer advisors restricted it! But you know atleast I can scrolll through twitter!! 😒 (I didn’t ask for this & regret calling you everytime for ANY HELP!!)

@VodafoneUK someone has hacked my account, changed my email address, password and is making charges using my number! I can't get through to your team. Please help ASAP #vodafonefraud

@VodafoneUK I have been your customer for a year now and every single time I need to change my password or log in to a new device I am NEVER able to and there is ALWAYS an error message, its so dumb!!!

@hudlams @VodafoneUK It’s not isolated to Vodafone... have they said they will refund you. I’ve just raised a complaint with the PSA. I received 150 in 4 minutes last night (I’m on o2) with unbilled charges of £121.87 ex VAT

Has anyone been able to add a new Apple Watch cellular to their @VodafoneUK account? Despite promises by tech staff this is still not working for me. Seems they have a problem changing this. @Apple #AppleWatchSeries6 #applewatch6