Vodafone Outage Report in Spelthorne District, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Spelthorne District, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Fulham, Guildford, Slough, Ealing, Hammersmith, Hayes, Maidenhead, Hampstead, Southall, Kensington, Egham and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Geoff Baldwin
(@baldwin_geoff) reported
from
Ealing, England
@Tom_Whi @VodafoneUK Super cool fix thank you. For broadband issues, login to your router at 192.168.1.1, select expert mode and under internet you can manually configure DNS as Tom suggests.
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Lesley Carter
(@Lesley_C12) reported
from
Richmond, England
@VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip
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Andrew Cox
(@andrewcox63) reported
from
Maidenhead, England
@VodafoneUK Dear Vodafone, I called up with a complaint 4th Feb, your colleague told me he would need to investigate but would get back to me in 24 hours. I'm still waiting.......!! #crapservice #loyaltydoesyounofavours
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Dazzer
(@dazzer2103) reported
from
Merton, England
@VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.
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Gordon McDonald
(@gordonmcdonald) reported
from
Hounslow, England
@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
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Martin A. Brooks
(@mart_brooks) reported
from
London, England
WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better
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WANDSWORTH EYE
(@WandsworthEye) reported
from
Wandsworth, England
@Wandsworth3 @VodafoneUK This is the first disruption I’ve had - but it would have been nice to have had some communication from them. Their social media account needs to be far more proactive. I fixed the problem by fiddling around with my DNS settings.
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.
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Dazzer
(@dazzer2103) reported
from
Merton, England
I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
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Aimee Hughes
(@Aimee_CN_Hughes) reported
from
Hounslow, England
@VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.
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Dazzer
(@dazzer2103) reported
from
Wandsworth, England
@VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
@VodafoneUK Absolute dogshit service all weekend. Always getting 'No service' coming up. Internet crap,5 mins to send a text. Bloody useless
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Simon Harvey
(@SJH_Photography) reported
from
Addlestone, England
@VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!
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F O S T E R
(@alicefoster) reported
from
London, England
@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...
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Mike Cullis
(@Silluc) reported
from
Wandsworth, England
@virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
@bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.
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Tom Cornall
(@tomcornall) reported
from
Old Windsor, England
@VodafoneUK Your automated DM service is terrible..
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StaceyPandaStrachan
(@strachan_stacey) reported
from
London, England
@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kay Louise
(@kaylouisemac) reported
@AJ7273 @VodafoneUK I won't be going there. Heard nothing but bad things. It's quite a simple request for Vodafone. Keep his number in his account and move my number and the broadband to my name as I'm in the house. Pathetic that they can't do this.
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Craig 🔰
(@Aflon12) reported
@VodafoneUK losing a loyal customer after 14 years. Offered me 2GB of data a month for £10 and wouldn’t budge. Thought this was a joke so spoke to @ThreeUK who offered a massive 100GB for £12. No brainer!
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Strooys Gallery
(@StrooysG) reported
@VodafoneUK An all time low for vodafone today. Screwed up my upgrade, ive had no fully working phone for a month, 20+ support calls, 2 failed Sim cards. Compensation offered 8GB free data, PATHETIC.
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Nicolas
(@nwache) reported
@VodafoneUK Thanks I will do. However an efficient customer service would send status updates directly by text messages to the clients. I do not see how you could answer to many peoples on Twitter tbh...
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Leigh-Anne Kotton
(@leigh_povey) reported
@VodafoneUK hi I activated my unlimited data boost as my wifi is down from the storm… how long will this take?
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Jon Honeyball
(@jonhoneyball) reported
@MisterRederick @VodafoneUK That’s usa issue if I remember?
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david moys
(@moysd) reported
@VodafoneUK I rely on my cellular service for my job so an estimated fix time is very much needed at this stage.
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Elaine Munro
(@munro13) reported
@VodafoneUK … my husband died on 31/1/22… just tried to cancel a/c on web chat and been told ‘I make sure to help you ASAP and cheer your day after the chat’. You seriously need to invest in bereavement training…
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Dassssler 🌊
(@darren2676) reported
@VodafoneUK Can you please confirm if BB is still down for SA9 2BH please. I've been quoted back up and running by 22/2 pm but surely not. Cheers
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David
(@GamingDaveUK) reported
@VodafoneUK I agreed to a 5g phone and plan as 5g was coming in 3 weeks from when i joined, year and a half it has not. The phone I have is useless cant replace till november with out paying a fee. both beyond the help of the social media team :( (annoyed at your company not you)