Vodafone Outage Report in Spelthorne District, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent Vodafone outage reports came from the following cities: Hayes, London, Hammersmith, Maidenhead, Hampstead, Ealing, Southall, Kensington, Egham, Pinner, Guildford, Wandsworth, Fulham, Uxbridge and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Piran Sucindran
(@superpiran) reported
from
Hillingdon, England
Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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mbrett
(@MartynBrett) reported
@VodafoneUK Have lovely new Galaxy S21 Ultra 5G, but no WiFi calling in menu. Please help... Already tried turning WiFi calling off and on again in Vodafone account settings, but no WiFi Calling in Phone settings.
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Rachel
(@Rachelrocket74) reported
@VodafoneUK having issues with mobile data today, it is very poor, are there any issues?
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Vodafone UK
(@VodafoneUK) reported
@sanjayvishwa8 Hi Sanjay 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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fenster
(@felixleig) reported
@VodafoneUK shocking service, I’m truly fed up
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Callum
(@CCallum22) reported
@ThreeUKSupport That's the thing though, there's nothing even close. I've always loved Three, but if this is what a 'loyal' customer gets, I'm going to end up moving to somewhere like @VOXI_UK or @VodafoneUK if you aren't willing to help me out. I only have 30 days before you do what you want.
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AnyKey Fitness
(@AnyKeyFitness) reported
@chelt_onian @Ofcom @VodafoneUK That email was my only lifeline. I cant remember how I got it. But then told wrong IMEI, had various codes, told I must be doing something wrong. Eventually got sorted. Just in a similar position with a friend who faces same EXACT issues 5 years later. So thought why not help
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kristy brown
(@cluckyhen0) reported
@VodafoneUK Ps - maybe if you got my name right it might help verify me and the complaint ref is in the original tweet
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Gemma Cooper
(@x_GemGem) reported
@VodafoneUK hi guys - my calls keep going automatically to voicemail. I’ve switched voicemail on and off a few times and it’s still happening. Can you please help?
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AnyKey Fitness
(@AnyKeyFitness) reported
@BeefyRoberts @VodafoneUK @ThreeUK I believe they do it on purpose. I had unlock issues 5 years ago and literally nothing has changed. Its, in my opinion, an internal policy to cause hurdles so that customers just "give up" and stay with them. Weird logic, but seems that way. But def done on purpose.
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Tara Bayliss
(@Tara_Bayliss) reported
@YUofficial @vodafone_de @VodafoneUK Vodafone is providing disgustingly low quality (especially upload) and then is being unhelpful and incompetent to fix it long term. You're disrupting a community and source of income out of lack of ability to do your job and fix the issue.