Vodafone Outage Report in Spelthorne District, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Hampstead, Maidenhead, Hammersmith, Guildford, Ealing, Wandsworth, Epsom, Southall, Staines, Wembley, Fulham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Burak Sezgin 🦖
(@Burakiosaurus) reported
from
Hillingdon, England
And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Psefisato616
(@Psefisato616) reported
@VodafoneUK Is there a problem with your Internet service? It's been so slow the last couple of days that it may as well be not working at all. Turned router off and on but still not working. I can't even log into my account because my email isn't recognised!
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK I kept encountering different people who just had no regard whatsoever for my loss or how simple of a request I made. Never had it in me to go through anything close like that again so haven't bothered to raise a complaint. Never using their services again...
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CK
(@Robby5211) reported
@GeorgeMonbiot @KlemesherA @VodafoneUK I had a similar problem with Vodafone when trying to cancel an account they just do not seem to be able to except that you do not want their crap service , they would not stop the direct debit so i had to , then they pass the so called dept to a agency who I refused to deal with.
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Sophia Fox 🇺🇦
(@sophiarenard854) reported
@GeorgeMonbiot @VodafoneUK My friend had a fairly similar experience with another company. It’s awful! Especially if the company concerned does not have a bereavement team which I think is so important! I have a contract with @VodafoneUK 😕
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Traff #Education #knowledgeispower #AkalaGOAT
(@Traffsj) reported
@GeorgeMonbiot @VodafoneUK I have a bad debt for a Vodafone contract I cancelled 10 years ago. For years I kept getting different Debt agencies after a debt I could prove I paid. Didn’t do any good. Never been back to Vodafone. EE is better. Dead relative, pop to a shop, show certificate. It’s cancelled.
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𝕬𝖓 𝕴𝖙’𝖘 𝕬𝖗𝖘𝖊𝖊𝖊𝖊𝖊-𝖆-𝖓𝖆𝖐
(@TOWIArsenal) reported
@GeorgeMonbiot @itslozxo @VodafoneUK The way Vodafone have treated your family has been bad service from them to be honest. This is unacceptable for a company making millions each.
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Helen Gallon 💙💛
(@subzeronell) reported
@VodafoneUK @GeorgeMonbiot So even at this point they direct you to a bot rather than offer a direct phone number or arrange to call you direct. I despair of big corporate customer service.
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Lucia Nixon
(@LuciaNixon) reported
@GeorgeMonbiot @VodafoneUK Horrible
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Clare O'Brien 🏴 🌍
(@ClareOBrien) reported
Hi @vodafoneuk. I live in a rural area in Scotland & increasingly often I can't make or receive calls or texts on my phone when in my home area. If I try I get message "not registered on network". Have tried restarting phone etc, no effect. Am on contract with you. Suggestions?
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Smanfa
(@malteaser_80) reported
@GeorgeMonbiot @VodafoneUK I’m with Vodafone. When my mum died last year, I switched her account over to me, which I had no problems with thankfully. British Gas on the other hand sent debt recovery team after me, even though they had never tried to contact me themselves.