Vodafone Outage Report in Spelthorne District, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Hampstead, Maidenhead, Guildford, Wandsworth, Fulham, Uxbridge, Hounslow, Slough, Ealing, Southall, Hanwell, Brentford and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Piran Sucindran
(@superpiran) reported
from
Hillingdon, England
Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Andy Webb - Mclaren 👍🧡🏁
(@AndyWebbDJ) reported
from
Burnham, England
Dear oh Dear ! Why in a global pandemic when everyone is at home with Wi-fi can you NOT negotiate with your provider. @VodafoneUK @VodafoneHeIp Just spent nearly 2 hrs trying #Timetoleave 10yrs+ loyal customer #vodafonecustomerservice
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Clay
(@thisisclay9) reported
Dear @VodafoneIT @VodafoneUK can you dm please it’s important. I want to make sure my phone is insured and there is poor reception in the countryside. I took out insurance for my last phone as asked for the same on this iPhone 12 mini. If not can you add it.
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Ali H Hussain
(@Hadz_Hussain) reported
@r_j_bradley @VodafoneUK Having the same issue, what did you change the settings to?
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Kev
(@King_KevAFC) reported
@VodafoneUK hey our internet has been down all day and we have tried all the solutions and still nothing
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orlastark
(@orlastark_) reported
Now the phone cut off mid call. 0/10 for customer service @VodafoneUK
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Ross Fountain
(@RDFountain) reported
@VodafoneUK I’ve spoken to 13 people to date to try and sort my complaint. I was assured I would have a full response and closure by Saturday. Surprise surprise nothing. You have caused a debt on my credit profile and refuse to sort it. I wouldn’t recommend you to anyone
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Danielle
(@thequixotical) reported
I think @VodafoneUK's website is horrible. Been trying to log in since I signed up for internet and all I get are error messages. All the chat help does is reset my account or password. It doesn't fill me with confidence for the broadband service that starts tomorrow…
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John Hoath
(@johnhoath) reported
@VodafoneUK @JoaoCadide You are the only network now not offering this service. This basically makes you the worst network in London.
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Ross Fountain
(@RDFountain) reported
@VodafoneUK I’ve spoken to 13 people to date to try and sort my complaint. I was assured I would have a full response and closure by Saturday. Surprise surprise nothing. You have caused a debt on my credit profile and refuse to sort it. I wouldn’t recommend you to anyone
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Matthew Brown
(@Matthew28761676) reported
@VodafoneUK - last week submitted a pac code to vodaphone for 29/06 however I have changed my mind and want to cancel the request. However when calling up the team are unable to access the account because of a 4 digit 'pin' which I haven't set up so they can't access my account
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Nah.Not.Now.
(@Helti16) reported
@VodafoneUK why is it so hard to get through to someone to talk to on your "customer service" lines? Don't give me that covid 🐃💩 because it was impossible 20 months ago. The automated system doesn't recognise voices, long & troublesome. All I wanted to do was add intl dialing🤬