Vodafone Outage Report in Hounslow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Hounslow come from postal codes TW8 and TW3.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hounslow, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Vodafone
Vodafone is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hounslow, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Croydon, Hammersmith, Wandsworth, Harringay, Ealing, Islington, Camden Town, Southall, Hanwell, Hounslow, Brentford, Wembley and Egham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Hounslow, England
Latest outage, problems and issue reports in Hounslow and nearby locations:
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Niki Pilkington
(@NikiPilkington) reported
from
Islington, England
Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎
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Piran Sucindran
(@superpiran) reported
from
Hillingdon, England
Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Richard Marks 3.5%
(@Richard2957) reported
from
Camden Town, England
@DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Am S
(@Meatball236) reported
@AhmedShelbaya @VodafoneUK Only thing you are forgetting is that Vodafone do not provide signal. That is a separate charge. Perhaps best to call from a landline.
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Graeme
(@graemeevo) reported
@VodafoneUK can you help please? My data isn’t working in Italy, despite the automated chat not telling me it is. Very frustrating and need access asap.
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Chloe
(@chloe010616) reported
@VodafoneUK Hi, I’ve just visited the Barnsley store and spoke with a lady called Sarah who’s help I did need, only for her to be stood on another phone and not listen to anything I had to say. Please can you advise how I complain direct to the store?
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Moorland Canine
(@MoorlandCanine) reported
@VodafoneUK I’d really like you to explain why I HAVE to talk to someone to end my contract, whilst you’ll happily sign me up and take my money without the help or access to anything other than a bot?
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Ed
(@Ed_UKation) reported
@xeepo @VodafoneUK Oh Vodafone broadband. Is it the traditional broadband via Openreach infrastructure, or the new Vodafone Gigafast? I hear that Vodafone still have dubious customer service, but so do most of the competition. I've had major customer service problems with both Talktalk and Virgin.
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Dave
(@LeeroyLee2) reported
@steve_bing @VodafoneUK Yep, same experience, hours wasted... how convineint that they can't see your screenshot lol...they are total w4nkers. WORST mobile company ever. Who the f#ck wants to speak to a 🤖 robot. Shicking company.
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NITIN YADAV
(@2507NITIN) reported
@VodafoneIN_News @VodafoneUK @VodafoneGroup Still not getting any update from Vodafone bot able to recharge incoming reacharge. But the problem is i have 2 Voda numbers 1 with yearly recharge and another one with incoming but the question is why it's necessary. I am frustrated
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Grace Spitzer-Wong 🏳️🌈
(@GSpitzerWong) reported
@VodafoneUK hi was on the phone for 2 hours yesterday & 40mins today. Household has covid so had to reschedule install as a new broadband customer. Couldn't resolve issue of starting contract on install date. Awful customer service.
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Mike Vince
(@halo_straight) reported
@VodafoneUK and not addressed the issue in any way shape or form
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Moorland Canine
(@MoorlandCanine) reported
@VodafoneUK Thank you - I’ve already read all of this and it’s no help at all. I have no intention of breaking my contract or leaving early. I just want it to end after the agreed period. There is absolutely no reason why I should waste my time having to talk to someone to confirm.