Vodafone

Vodafone Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes W2.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in City of Westminster, Greater London, England 11/16/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, Hammersmith, Southwark, Islington, Croydon, Wandsworth, Camden Town, Barnet, Southall, Hanwell, City of Westminster, Hounslow, Brentford and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • yapkultan Yaprak Kul (@yapkultan) reported from Islington, England

    @VodafoneUK since yesterday having internet issue !!!!!!

  • speelingmstake Freya (@speelingmstake) reported from Poplar, England

    Am now flying home. Which means my agency is going to be calling me looking to book me for shifts. Which they can't do if my phone service does work. So at this point @VodafoneUK **** up goes from dangerous and inconvenient to actually costing me money.

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

  • speelingmstake Freya (@speelingmstake) reported from Poplar, England

    So I'm now reaching the end of day 3 with no phone service cos @VodafoneUK can't seem to fix whatever they've done to switch off my service. Had to navigate London with a paper map, no one has been able to get hold of me off Twitter/Facebook.

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • DaleFrancis12 Dale Francis (@DaleFrancis12) reported from Poplar, England

    @VodafoneUK Your network is slow and have full signal in Canary Wharf.

  • Jonny_young3 Jonny Young (@Jonny_young3) reported from Camden Town, England

    @VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • speelingmstake Freya (@speelingmstake) reported from East Ham, England

    @VodafoneUK You know I can see you replying to other people. I'm now at day 3 of being ignored and not helped. Still no service.

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    @VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Harrow Weald, England

    @VodafoneUK I’m trying, and have tried since this morning, to pay my phone bill so it doesn’t affect my service but they system has been down all day. Please advise

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • jjmatthews12 Josh (@jjmatthews12) reported from Richmond, England

    @VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.

  • carlafrancome Carla Francome (@carlafrancome) reported from Tottenham, England

    @VodafoneUK I’ve spent an hour trying to get to Wood Green only to find out they have no replacement phones. Such poor service.

  • jezmaw Jeremy Maw (@jezmaw) reported from Islington, England

    @VodafoneGroup truly shit ! Waiting over 20 hours for 2gb of extra data , 3 calls/chats and still they can’t load it. @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MellowAdz21 Ads (@MellowAdz21) reported

    @VodafoneUK can someone please help me with my bill? My broadband account just doesn’t exist? I’ve had nothing but problems since I’ve joined, the app doesn’t work, I can’t find my bill, broadband was activated later than quoted, awful service

  • IamAndreSousa André Sousa (@IamAndreSousa) reported

    @madebygoogle Thanks Levi, but they directed me my mobile network provider. Don't think @VodafoneUK fixes phones...

  • ValentinaHynes Valentina Hynes (@ValentinaHynes) reported

    From @VodafoneUK to @skytv the network has been nothing short of appalling these last 2 weeks. What’s going on?

  • Dinho90615 I speak the truth (@Dinho90615) reported

    @VodafoneUK Nit getting my 4g service 3g all day and signal is still bad and slow

  • ClaretAndBloos 🄼🄰🅃🅃 #AutismAware #GSBOUT (@ClaretAndBloos) reported

    @TDBuckles84 @VodafoneUK I think most of mine to start off with was router related. It was just rubbish. But even when I put my own Nighthawk router on as soon as I reached about 12 devices it’d just disconnect. I have FTTH now and around 50+ devices connected and no issues at all.

  • Lottie_Monster Charlotte Lewis (@Lottie_Monster) reported

    @VodafoneUK There are two things. I'll cover the actual issues in a sec, but just to confirm; it's not just the waiting times today. Issue 1 wait times: 15:40 17 January - 1 hour 30 minutes until someone answered 15:14 19 January - 1 hour 15 minutes until someone answered [1/4]

  • Lottie_Monster Charlotte Lewis (@Lottie_Monster) reported

    @VodafoneUK Issue 2: My parents decided to change to your fibre services in December, but they are currenlty (a month after go-live date) getting 25% of the speed that they are paying for [4/4]

  • Azza3k Arran (@Azza3k) reported

    @VodafoneUK I sent you a private message and that didn’t do anything other then confuse the robot. Why even suggest that. This has been a horrible experience

  • Lottie_Monster Charlotte Lewis (@Lottie_Monster) reported

    @VodafoneUK Issue 1: I am being charged by you and my previous internet provider, and they say that you have never contacted them to stop my service, even though I have an email from you explicitly stating that you would sort it without my intervention [3/4]

  • Ovmar_ Shinigami (@Ovmar_) reported

    @Drvmroll @VodafoneGhana @VodafoneUK First part I would go with the latter cuz they legit don't care. I see but certainly there are alternatives to surfline without coverage issues no?