Vodafone outages and service status in City of Westminster, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 2 outage signals in the last 24 hours around City of Westminster, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Sep 8, 9:46 AM GMT+1.
- Internet (63%)
- Phone (20%)
- Wi-fi (8%)
- TV (6%)
- Total Blackout (2%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 8: Problems at Vodafone
Vodafone is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near City of Westminster, England
The most recent Vodafone outage reports came from the following cities: London, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 31 minutes ago |
|
London
|
Phone | 12 hours ago |
|
London
|
Internet | 3 days ago |
|
London
|
Internet | 4 days ago |
|
London
|
Phone | 4 days ago |
|
London
|
Internet | 5 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Vodafone Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Daniel Souza (@danielsouza) reported from City of London, EnglandI know that there is probably a great design team in place, but @VodafoneUK is the worst experience for a leading company I ever had. 1
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Stacey Karlsson (@StaceyRebekka) reported from London, England@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Nicky 🏳️🌈 #gameblast19 (@Lampdesu) reported from City of London, England@TheAlanColeShow @OllyNewport @VodafoneUK Ah paying for a phone too! Shit out of luck mate :( always a bum deal getting a phone on contract 😥
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Hannah (@_h_wisher) reported from London, EnglandYo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Martin A. Brooks (@mart_brooks) reported from London, EnglandWTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.
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William Clark (@Will527) reported from London, England@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Eonia (@ValkyrieEonia) reported from London, England@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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DomLee1987 (@DomLee1987) reported from London, England@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Claire Johnson (@C4U_Claire) reported from London, EnglandNot in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Marysia Trembecka (@MarysiaT) reported from City of London, EnglandWow. . @VodafoneUK no Internet service in Central London. Your first fix has made it worse & now been on hold for 13 mins to no avail #badservice #Vodafone
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Uğur Karaman (@karamanugur1) reported from London, England@VodafoneUK hello, you failed to connect Internet to my new flat. It has been 2 weeks now. It is shocking to see that the biggest technology company of the country fails to provide such basic service. It is not a rocket science.
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MttB (@TrumptonRiot) reported from City of London, England@VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!
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Graeme (@GraemeF55) reported from London, England@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Nicky 🏳️🌈 #gameblast19 (@Lampdesu) reported from City of London, England@OllyNewport @TheAlanColeShow @VodafoneUK I got 2 months left of Vodafone before I can drop the useless network for head over to Three, I hope hope they still have that deal on then :)
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Sophie Petzal (@Sonic_Screwup) reported from London, England@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Jay (@MrJayArsenal) reported from City of London, England@VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks
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adz (@adamkeeler) reported from London, England4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Shaney (@ShaneyFirkins96) reported from London, EnglandGot to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Iwona Sadowska (@IwonaSadowska) reported from City of London, England@SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK
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Sophie Petzal (@Sonic_Screwup) reported from London, EnglandHere’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Billy©️ (@TheGrandfatherX) reportedBritain is now a country where you only get the option & marketing to pay less but for a lesser service. There are literally no bargains to be had. It’s a country where the only growth is by charging you more for everything. @VodafoneUK is just one classic example of this.
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Ian Robinson (@Ramasesuk) reported@VodafoneUK why has your coverage/signal been absolutely awful for the last few months in north Devon? Is it because you joined with 3 and have shut down your own masts and are using there’s?
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Dafydd Gam 🏴 🇬🇧 (@Tenth_Crusader) reportedCancel @VodafoneUK now!!!
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Gaz1313 (@pursseyg) reported@SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).
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Vodafone Group (@VodafoneGroup) reported@priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Edward Ward (@EAandSJWard) reported@dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.
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JuffaCake (@Jennife64067073) reported@EuclidAlgorithm @Iromg @VodafoneUK If enough people show they disagree with their proposal by moving to other service providers, they’ll get the message.
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Chris Wilson (@Wilboy82) reported@VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!
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Chekeeuk (@chekeeuk) reported@FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!