Vodafone Outage Report in Epsom and Ewell District, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (48%)
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Phone (33%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent Vodafone outage reports came from the following cities: Croydon, Bromley, London, Hammersmith, Walton-on-Thames, Southwark, Guildford, Wandsworth, Addlestone, City of Westminster, Fulham, Southall, Kensington, Brentford and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Bromley |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Hammersmith |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Charlotte Tice
(@Charlotte_tice) reported
from
Richmond, England
@VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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Charlie Cassen
(@charliecassen) reported
from
Wandsworth, England
@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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GMB AVIATION WORKERS UNION
(@GmbLhr) reported
from
Hounslow, England
@VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions
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Charlie Cassen
(@charliecassen) reported
from
Wandsworth, England
@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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Mary working from home
(@maryyasmine) reported
from
Kensington, England
@cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@mellowmark) reported
@ZoeJardiniere @GeorgeMonbiot @VodafoneUK Every mobile provider in the UK seems to be awful. Had a 50% off deal with Lebara but payment didn't go through one month due to a bank error not mine, so they cancelled it. Ordered an Asda mobile sim with £10 credit - it arrived after a month and with no credit (still not sorted
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Veggie Lou 💙💛
(@LMEVegetarian) reported
@GeorgeMonbiot @VodafoneUK Same here except the husband remaining,who had dementia,a pay as you go sim,& for who I had POA, was additionally sold a contract over the phone. Was incredibly difficult to resolve even though I was POA - they wanted to question him. We ended up with 2 contracts to try & cancel
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catherine craig
(@catcraigxxx) reported
@VodafoneUK This wasn’t much help either. Could you please give me a direct email address or get someone to call me from the business team?
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Nick O'Donnell
(@gnickodonnell) reported
@GeorgeMonbiot @VodafoneUK I’ve never dealt with a phone company who wasn’t represented by people who clearly thought the company mission statement was “In all circumstances, imagine you’re Priti Patel and act accordingly”. (I hope my phone doesn’t get sent to Rwanda).
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DebbieMullins
(@DebbieMullins18) reported
@GeorgeMonbiot @KathyBurke @VodafoneUK The Ombudsman may help you - they are helping me trying to get myMums credit balance back of £1000 as she is in a nursing home now - Eon just as useless !!
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DebbieMullins
(@DebbieMullins18) reported
@GeorgeMonbiot @KathyBurke @VodafoneUK They all jump when you cancel a direct debit but still can’t manage to sort things out !!
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Phil
(@philipjdcoleman) reported
@GeorgeMonbiot @VodafoneUK The trouble is all these companies pass you to a retentions department of you wish to cancel anything these days. These departments are targeted & receive bonuses for keeping the account open. It’s classed as a sale which encourages this type of behaviour. It’s immoral & wrong.
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Zelle Bee
(@zelle_baggaley) reported
@VodafoneUK @GeorgeMonbiot You've been ripped to shreds for this response - let me tell you how to do better. You DM him, ask for his phone number, then -you- call him and act as point of contact until resolved. The path to effective resolution has to be easy or it makes your company look disingenuous.
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Tim Jones
(@foodielondoner) reported
@GeorgeMonbiot @VodafoneUK Vodafone used to be at respectable end of the spectrum However in the last 10 years,they've gone downhill rapidly. Even business customers paying them £££ get abysmal service. My favourite is the Voda phone line that tells you to use chat, and the chat that tells you to phone.
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Stephen Roberts
(@Steve__Roberts) reported
@GeorgeMonbiot @VodafoneUK Commiserations George. This is common with nearly all the major corporations. It’s almost impossible to speak to someone and they begin with a refusal to believe what you’re saying. If Labour have left ideology behind, they could win by prioritising customer protection issues.