Vodafone Outage Report in Kingston upon Thames, Greater London, England
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Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Hackney, Ealing, City of London, Southwark, City of Westminster, Hammersmith, Islington, Hayes, Tower Hamlets, Hampstead, Paddington, Waltham Forest and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Hackney |
Wi-fi | |
| Ealing |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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David Hemingway
(@HemingwayDM) reported
from
Camden Town, England
@VodafoneUK Why has the Vodafone Wi-fi on the London Underground stopped working? Is it a temporary fault or a permanent removal of service?
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Tim Easton
(@timeastonco) reported
from
Camberwell, England
@VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Simon Apps
(@simonapps) reported
from
Islington, England
First time on @TfL Tube since COVID hit and no @VodafoneUK Wi-Fi. What a terrible decision to withdraw access for their customers.
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kateesdaile
(@koolkate1) reported
from
Camden Town, England
@VodafoneUK your app is down for maintenance and I can’t access this weeks rewards!
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Paul Modley
(@pmodley) reported
from
Hammersmith, England
.@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!
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Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
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Team Toosdee 💇🏼♀️💈 ✂️
(@ToosdeeTMH) reported
from
Hounslow, England
@VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.
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Elshad 🏴🇬🇧🇸🇪🇪🇺
(@ElshadKarbasi) reported
from
Croydon, England
@IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.
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Quentin
(@quentinnield) reported
from
Camden Town, England
@VodafoneUK why have you withdrawn Wi-fi access in London Underground stations? This is a major pain for myself and other VF users living in the capital. Please fix it or I’ll leave. I’ve been a loyal customer for 25 years plus
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Ciaran McNulty
(@CiaranMcNulty) reported
from
Wandsworth, England
@philsturgeon @VodafoneUK That is the big problem with eSIMs
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Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
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Oliver Waller
(@skulksaround) reported
from
Lambeth, England
@VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp
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Omar Qureshi
(@oqureshi) reported
from
Hillingdon, England
@VodafoneUK I placed an order for a new personal line, porting a number in. I received the new SIM, but have had no service for over 24 hrs. Multiple calls to your helpline who just ask me to wait a bit longer. Really frustrated! Order SBL-1000000528805835. Pls help.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.
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Jade Marvin
(@jademarvin) reported
from
Camden Town, England
Losing my head here @VodafoneUK why do i have no signal? Can’t search on maps, can’t text.. what’s going on?
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Simon Wain
(@simonwain) reported
from
Camberwell, England
@VodafoneUK It is about upgrading vs moving to another network.
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Ben
(@BenJamminWalker) reported
from
Camberwell, England
@VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?
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Tom Quigley 💙
(@TomQuigleyPT) reported
from
Gerrards Cross, England
@VodafoneUK what is wrong with your digital assistant, I’ve been trying to speak to someone for 3 days now and Tobi is still not online. IVR just routes you back to the digital assistant and then hangs up. Utterly Shocking service 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Eloise Armstrong
(@elliearmstrong) reported
@GeorgeMonbiot @VodafoneUK This is great - would also add social media teams not using generic “I’m sorry to hear this please send details and we will look into it”. Rubs salt in the wound / underlines how customer support is not joined up. Should be “our bereavement team will call you today / tomorrow”
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Megan Hughes (Reutin)
(@megan_j_hughes) reported
. @VodafoneUK not cool #Vodafone - Travelling and can’t use my phone thanks to your network updates - surely there’s a charge possible instead of blocking all calls / texts?! #badcustomerservice
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Jonathan Jackson
(@jon_38dale) reported
@VodafoneUK broadband has been down in my area for 24 hours now. Can you give an update on what is happening? Post code is OL12
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Dan Watson
(@danwatson71) reported
@VodafoneUK I'm trying to download an invoice for my business, as I have done for six years, but all I'm getting is 'Sorry! Page cannot be displayed. Unfortunately, your request cannot be processed'. Is this a temporary issue?
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Dave Simon
(@DaveSimon10) reported
I spent over an hour yesterday speaking to customer services who said no point complaining we know the issue & nothings going to change and NO I cannot speak to a manager. This is pandemount to obtaining monies by deception @VodafoneUK @EE have perfect service in same area
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🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴
(@PrettyHatMech) reported
@ebullienteddie @GeorgeMonbiot @VodafoneUK The unfortunate outcome of many of the metrics is they drive an obsession to hitting quantitative rather than qualitative targets and the end result is dehumanising the service.
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Vanessa Williams
(@fridgebuzz) reported
@cmarcoux @GeorgeMonbiot @VodafoneUK OMG Bell made me cry when my Mom died. The connection was mysteriously cut off and when I called back the person did everything I asked, was v. solicitous. I think a mgr overheard and cut off & told team whoever answers just give her what she needs. But I had to break down first.
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
@VodafoneUK I'll bear your restrictive policies in mind when I renew. I didn't have this issue on EE.
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Raj Thamotheram
(@RajThamotheram) reported
@GeorgeMonbiot @VodafoneUK Grt list! We need much more focus on general customer care. They could commission an independent agency like @WhichUK to do credible, on going customer satisfaction monitoring. Rate providers as red/amber/green. Vodafone leads its peers in linking executive bonuses to performance
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Steve White
(@stevewhite61) reported
@VodafoneUK The bill for one of the two phones has doubled!! Tried online chat but got cut off then asked what I thought of the service! Sound zero on all…