Vodafone Outage Report in Kingston upon Thames, Greater London, England
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The latest reports from users having issues in Kingston upon Thames come from postal codes KT1.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: City of Westminster, London, Islington, Ealing, Paddington, Twickenham, Hampstead, Croydon, Camden Town, Tower Hamlets, Wembley, Egham, Hackney, Guildford and Harringay.
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Community Discussion
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Sarah Ward (@tiggsie) reported from Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Eron Zekaj (@EronZekaj) reported from Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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£45m + Player Sales FC (@Camtana25) reported from Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Matt Fisher (@mattfishr66) reported from Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Carmen Williams (@CarmenW16954852) reported from Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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Michael (@MikeeHorton) reported from Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Martin Broadstock (@DrBroadstock) reported from Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Melissa F (@Missa8696) reported from Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Katie Rose (@the_loop_line) reported from Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Carmen Williams (@CarmenW16954852) reported from Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Steve (@SteveLondon79) reported from Islington, England
@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
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tracy wilks (@tracie0909) reported from Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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(((Chad))) (@chadedwards) reported from Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Marysia Trembecka (@MarysiaT) reported from Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Alhumdulillah for everything🤲🏾 (@its_Saifur) reported from Hackney, England
Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park
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Paul Jones (@Paul_Jones_1983) reported from Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Jack Farrell (@JackWFarrell) reported from Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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buzZDub Gaming (@buzZDUBGaming) reported
@VodafoneUK Thanks for coming back to me but can I just get a reason as to what's going on ? What happens when I can't complete mandatory travel docs and upload at the airport because I have no 4g. Will you pay for a flight change? Please can someone just help me
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Bradley Cross (@BigMeatyBall) reported
@VodafoneUK are you having mobile data issues. Can’t get nothing!
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Rob Swain (@Rob_Swain22) reported
@VodafoneUK I need to take these issues to Ofcom. I have tried to sort the problem with Vodafone but I just get the same old thing in reply.
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ZalaComms (@ZalaComms) reported
@VodafoneUK you spent a year bombarding me with emails and calls to get your broadband, yet your engineer didn't turn up & customer service is atrocious.
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Soph Defoe (@sophdefoe92) reported
Ffs @VodafoneUK need to sort your stupid signal out got 3G and no internet can’t even book my flight home 😡😡😡😡
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Nimini nom (@NaomiAJohnson) reported
@VodafoneUK hi Vodafone, why is your service constantly so ****? We pay through the roof for mobile broadband we can never use as your service is always down.
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Bond, Junk Bond (@bondjunkbond) reported
@VodafoneUK I’m in Spain and can’t use my mobile data and your team hasn’t been able to fix it. Disgrace
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Russ Taylor (@RussTaylor83) reported
@davidm_uk @VodafoneUK Lots of people with the same issue today. Including 🙋🏻
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Laila Al Omran (@lalomran) reported
terrible customer service @VodafoneUK Why can’t I retrieve my cell number that I have been using for the past 8 years! Even your customer support team doesn’t have an answer 😥
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Marie Church (@Marie_Louise_Ch) reported
@VodafoneUK We're on 21 now... Still no one willing to give me resolution or an update on my case. Apparently I was escalated to the directors on Friday? Near £200 bound to leave my account next bill and 3 hard searches against me.. #Vodafone #Complaint #customerexperience