Vodafone Outage Report in Kingston upon Thames, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hackney, Waltham Forest, City of Westminster, City of London, Croydon, Hampstead, Southwark, Paddington, Hammersmith, Guildford, Ealing, Wandsworth, Islington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Piran Sucindran
(@superpiran) reported
from
Hillingdon, England
Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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Ben
(@bencmcdonnell) reported
from
Hackney, England
Oh hi @VodafoneUK it’s been 10 days since I was able to use data, a week since I reported it and you’ve still never been in touch to tell me what you’re doing to fix it. Are your illusive Specialist Care Team planning on getting in touch?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Keeley Andre Rohman
(@keeleyroh) reported
@VodafoneUK mother in law unable to order sim card as cannot verify her ID, yet been with the same bank for over 20 years??? The local store couldn't help either and her bank says there is no issue - do you have a system issue?
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Alan
(@ahart162) reported
@VodafoneUK My 4G data has been bouncing between ~25Mbps and broken for the past 10 days. Used Tobi to get in contact with help desk, got APN reset but still getting intermittent error, outages are getting more frequent. What can I do? Who can I speak to?
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Senait #TigrayGenocide
(@senaitma) reported
@VodafoneUK, bidding on @ethiotelecom negates your ethos: “ ... any breach of our Code of Conduct, including dishonest, corrupt, fraud, labor and human rights concern, environmental damage or any other unethical behavior”.
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1x1
(@1x1_NFT) reported
@VodafoneUK I did follow the link. Which give the "Cancel on NOWTV" link, which takes me to the account page on NOW which gives a link to "manage the account on Vodafone" (which just goes to your homepage). I'm not having much success with this at all.
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Harv Nagra
(@HarvieDanger) reported
@VodafoneUK I have unlimited data on a 5G plan and an iPhone 12. That link doesn't work. But I never see it say 5G no matter where I am in London
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ed francis
(@pompeyhedge) reported
@VodafoneUK I appreciate your assistance Ben, but I've messaged you guys a few times, and tried 'fixes' on my S21 Ultra, which was suggested might be to blame 🤔 I pay for 5G, in a 5G area, and when that doesn't work I don't expect to be faced with 1mbps 4G (clearly limited, was 30 before)
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Harv Nagra
(@HarvieDanger) reported
@VodafoneUK I thought it was normal (but odd) that my iPhone 12 never showed a 5G symbol even though I'm on a 5G plan because I have decent speeds..until I was with a friend with the same phone also on Vodafone. His phone said 5G and he had much faster speeds. Could you help pls?
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Dave
(@DaiSalthaus) reported
@VodafoneUK Are there problems with your mobile broadband service? I am trying to find out why I cannot connect to the network, and the phone service doesn’t even recognise the mobile number I’m using - despite letting me top up with £25 only two days ago!
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1x1
(@1x1_NFT) reported
@VodafoneUK I did follow the link. Which says to cancel on NOWTV, which says to manage the account on Vodafone. I'm not having much success with this at all.
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
@VodafoneUK Was about to tweet U! Yeah was sunny! Are your networks broken this morning in my village? I'm trying to work but VoLTE is not allowing me to make calls. No I haven't switched to 3G/2G as signal is too poor. CF644QS I'm at.