Vodafone Outage Report in Kingston upon Thames, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Croydon, Tower Hamlets, Hammersmith, Wandsworth, Harringay, Ealing, Guildford, Hackney, Southwark, Islington, Camden Town, Southall and Hanwell.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Mark Prowse
(@MarkProwse64) reported
from
Kensington, England
@VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working
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Marysia Trembecka
(@MarysiaT) reported
from
City of London, England
Wow. . @VodafoneUK no Internet service in Central London. Your first fix has made it worse & now been on hold for 13 mins to no avail #badservice #Vodafone
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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MttB
(@TrumptonRiot) reported
from
City of London, England
@VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!
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Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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Comma Lover
(@pilkunnussija) reported
from
Camden Town, England
@VodafoneUK: Please fix my cellular data service. Check your DMs.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Diplock
(@ndippa) reported
@VodafoneUK morning I’ve just tried to speak to customer care about an ongoing issue and the line was so bad that I couldn’t hear a thing they tried to fix it but couldn’t so they just hung up very poor
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︎FinleyTheFloof🐺🐴
(@FinleyTheFloof) reported
So @VodafoneUK done something very stupid I just checked my bill it's 32 pounds and there 5 pounds vat charge I'm definitely charging network's I'm blocking payment with Vodafone
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Antonio Medina
(@Antonio85956307) reported
@VodafoneUK Well 5 minutes waiting. I’m getting more frustrated with Vodafone. Vodafone it’s starting to reveal being an unprofessional company. I’ve been a customer for long time. This time because I decided not to upgrade to a new phone they took free roaming away from me.
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Jasdeep Jassi
(@JasdeepDulku) reported
@VodafoneUK I have been using @VodafoneUK network since the last 5 years and had a poor customer service experience this year 3 times in a row. Being told lies and lame excuses at a time when I was looking to renew my contract. Please train your staff on product details and to read notes
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Tom Baxter
(@tombaxter321) reported
@VodafoneUK Hello Iv recently got Vodafone router, got an Xbox series x and it doesn’t connect by wired connection only by wifi was completely fine with virgin internet so I’m a bit confused it’s not the wire Iv tried multiple wires please help thank you
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Tori Rist
(@VickiYoung77) reported
@VodafoneUK I will PM but often this doesn’t resolve the issue, it just takes it off social media!
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Shane Nicholl
(@shanenicholl) reported
@VodafoneUK @OpenreachHelp Ordered broadband 3 months ago but still hasn't been activated, previous connection cut off 2 weeks ago when Vodafone took over connection, now told it will be 1st July at the earliest. Can't work from home as backup 4G dongle signal too weak. Shambles.
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Loughton, England
@gblondon1 @VodafoneUK Yes it’s bad ! 👎🏽
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L Harrison
(@leo1six1) reported
@VodafoneUK I've been through your customer service multiple times since October last year. Why can't you just get somebody to call me? I've wasted many hours chasing you already. Please call me
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Dharm Tailor
(@djdharms) reported
@VodafoneUK @varunkrama @varunkrama did you ever get a resolution to this issue? I am facing same problem