Vodafone Outage Report in Kingston upon Thames, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Hayes, Croydon, Tower Hamlets, Hampstead, City of London, Paddington, Waltham Forest, Harringay and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
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🇺🇦 Phil Swallow 🦅
(@Phil_Swallow) reported
from
Whyteleafe, England
@VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly
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soy como soy
(@LittleDiablos) reported
from
Croydon, England
@VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving
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Manny Montanaro
(@MannyMontanaro) reported
from
Islington, England
@VodafoneUK How long have you got? I already do everything I can not to go into your stores. The one time I am forced too, your staff & their horrible attitude never fails to surprise me.
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
@VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?
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Mary Denyer
(@denyermc) reported
from
Wandsworth, England
@VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!
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wekalex
(@wekalex1) reported
from
Camden Town, England
@VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though
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Lewis 🇪🇺 🇬🇧
(@LJB179) reported
from
Lambeth, England
@VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.
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Steffi_daydreamer
(@stef_daydreamer) reported
from
Richmond, England
@VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?
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Joe Curtis
(@jccurtis1) reported
from
Merton, England
@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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Sangeeta #VisualArtist
(@SanThoughts) reported
from
Hounslow, England
I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@VodafoneUK can I have some help please 🙏
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Lee
(@Leepearce23774) reported
from
West Molesey, England
@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…
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Mark.Birdy
(@mark_birdy) reported
from
Hounslow, England
@VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Calla
(@CallaJunior) reported
@ImAshyx @VodafoneUK Worst company ever. Took £400 off me once and took my 7 month to get back. Never again
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Alex Dimelow
(@alexdimelow) reported
@VodafoneUK I am not be able to speak to anyone as helpline is directing to TOBI and Tobi is clueless about merge of accounts! The advisers are not available to talk. Help, please?
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Sya Groosman
(@syagroosman) reported
@VodafoneUK Worst customer service ever. I have spent probably about 10 hours on the phone with you in the past 2 months and the issue still isn't resolved and I'm being charged for things I don't have. How is that even possible? Who can I contact for this to be resolved?
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Kevin Nolan
(@kevinjohnnolan) reported
@VodafoneUK seriously how difficult is it to order a replacement SIM - the online help is NOT helpful #ijustwantanewsim
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YJeezy
(@jcezen) reported
@VodafoneUK I have tried to cancel my contract 3 times now. Each time I am told it is. The last time I was told it had been cancelled and I would be issued a repayment for overpayments and this hasn’t happened. I’ve spent 4+ hours on phone to be told it’s sorted when it’s not.
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rosslyn allen
(@ros_allen) reported
@the_life_of_ky_ @VodafoneUK I had the same with @O2 a few years ago. Ended up making a huge complaint over the lack of communication from a communication company!! Good luck Kylie!
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itsnotme
(@fabuleax) reported
@VodafoneUK 3 and a half hours and still waiting, complete joke ! I have twice been connected through to live chat and twice disconnected ... should I try calling through as a new customer I don’t think they’ll be waiting this long for an answer !
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Girlwithaplan
(@AFeatley) reported
@VodafoneUK help! Someone’s disabled my sim and I can’t call or log on to sort it out because my phone isnt working!
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jenny dewsnap
(@jendewsnap) reported
Not sure who wins the #badcustomerservice award today. Close call between @VodafoneUK & @Barclays ... guess Vodafone at least eventually spoke to me & sort of resolved & sort of apologised. Barclays... jury out. Have tried every possible way to speak to you today. Service sucks!
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craig hathaway
(@hathawayc90) reported
@VodafoneUK how do we raise a complaint? My girlfriend is 30 weeks pregnant and has been in tears because of stress of the Vodafone customer service. Never seen anything like your crap service