Vodafone Outage Report in Kingston upon Thames, Greater London, England
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Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: Hackney, London, City of London, City of Westminster, Guildford, Camden Town, Southall, Staines, Southwark, Wembley, Paddington, Wandsworth, Croydon, Fulham and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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Julia Stephenson, the only Leaver in Putney 🇬🇧🥂
(@Vernia) reported
from
Wandsworth, England
@bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@VodafoneUK Hi, I will private message if that’s okay. The signal coverage here says full signal inside and out on the Vodafone website, with limited 5G coverage. But I can’t anything except 3G (50%-75% signal). If it was decent 3G it wouldn’t be a problem but 1.3mbps isn’t enough.
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
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Maryam Bahrami
(@MBahrami10) reported
from
City of London, England
Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup
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gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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gary watkinson
(@WatkinsonGary) reported
from
Hackney, England
@VodafoneUK Still have not addressed my complaint.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You still have not addressed my complaint.
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Beren
(@berenz) reported
from
City of London, England
@VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy
(@WendleBiscuit) reported
@VodafoneUK tried to call to get an issue resolved and was hung up on, tried to go via your live chat only to have two different members of staff leave the conversation without resolving my issue. Very poor customer service.
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Daniele
(@ildella) reported
@capotribu @gpaterno @VodafoneUK I know. My point is that it's unlikely that you will get a better service elsewhere. I understand the annoyance but... Hard reality is that there are but 4 of them on Avarage.
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Thomas Frizell-Shackley
(@sirfrizzers) reported
@virginmedia Hi. We have. And we’ve spoken to customer services who pointed us towards @VodafoneUK service checker site which confirms a problem but no repair date. It’s been like that for weeks
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The Phoenix
(@ThePhoenixVents) reported
So basically @VodafoneUK is forcing people to get new phones even if their current one works fine.... A big problem for me as newer phones are full of rampant anti-consumer practices, such as being glued shut and having locked down software that's full of useless bloatware...
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Brandon
(@brandmosss) reported
Why does @VodafoneUK have the worst customer service. The second you call them they try and put you on a web chat. I don’t want to talk on a web chat, I want to talk on the phone because I can get my point across better!!!! 😡
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Jared Lee
(@sciencejared) reported
@VodafoneUK I called support last week about my poor broadband speeds. It's better than it was but 16mbps is below my "guaranteed minimum speed", right? You better make with the speed or make with the discount
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Christopher Devlin
(@cddevlin) reported
@VodafoneUK We have had no FTTP broadband for over 3 weeks now. Its an @WeAreOpenreach issue that they can't solve! But our 4G backup has also never worked for this period. Why on earth can no one just send us a new sim card? Clearly the reactivating it isn't working! HELP!
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Marco Abis
(@capotribu) reported
@ildella @gpaterno @VodafoneUK % doesn't matter, could be higher, could be lower. My complains is the 3 days notice to a 17yo customer (and it's not like this is the first increase in 17 years)
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sophie 👄
(@smudgeit123) reported
@VodafoneUK our signal is disgusting all of a sudden 118 dBm 22 asu not even one bar... wtf am I paying for If can't even call out.. partner on Vodafone also and he has the same signal...
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Christopher Devlin
(@cddevlin) reported
@VodafoneUK We have contacted them numerous times! First being the day it went down. Still no working 4G dongle! There is nothing enhanced about the service. It's the same treatment as normal broadband!