Vodafone outages and service status in Kingston upon Thames, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (55%)
- Wi-fi (36%)
- Phone (9%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Kingston upon Thames, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, Wandsworth, Hounslow, Walton-on-Thames, and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 10 days ago |
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Hammersmith
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Wi-fi | 13 days ago |
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Hammersmith
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Wi-fi | 15 days ago |
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Hammersmith
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Wi-fi | 20 days ago |
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Wandsworth
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Internet | 20 days ago |
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Wandsworth
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Internet | 20 days ago |
Community Discussion
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Lee (@Leepearce23774) reported from West Molesey, England@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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David (@gingertrvlguru) reported from Lambeth, England@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
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Pia Kristmansson (@PiaKristmansson) reported from Ealing, England@VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?
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Cressida Robson (@cressidarobson) reported from Hounslow, England@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England@philsturgeon @VodafoneUK That is the big problem with eSIMs
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James Willmoth (@willmothj) reported from Worcester Park, England@VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere
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Jade Sharp (@jadesharp1992) reported from Richmond, England@VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!
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SpeakTheTruth (@uk_scratchcards) reported from Richmond, England@VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone
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Mark.Birdy (@mark_birdy) reported from Hounslow, England@VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.
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Joe Curtis (@jccurtis1) reported from Merton, England@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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Matt Scammels (@Matbeluca) reported from Banstead, EnglandTrying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Perc Angle (@scottPILLgram) reported from Lambeth, England@VodafoneUK Yeah well you just lost a customer. Idiots
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Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, EnglandHi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say
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Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England@VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!
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Who's Simon? 👨🏻🎤 (@The_CaptAwesome) reported from Hammersmith, England@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Stefano Hatfield (@stefanohat) reported from Hammersmith, England@VodafoneUK Hello? Please don’t send me a generic form. Just… Tell me what’s going on. And when it will be fixed l. Treat me as if you care I’ve been with you for two decades @vodafoneuk
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MARK A IZATT (@markaizatt) reported from Hammersmith, England@matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼
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Bobski (@bob_457) reported from Worcester Park, England@VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
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Helen Cook (@HCook13) reported from Lambeth, EnglandHi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.
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Fortune Imports (@MrMBajaj) reported@VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.
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Jess Smith (@jessicamaysmith) reported@VodafoneUK why have I constantly had no service in my area for the past 2 months??????
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Holly (@Holly_Radcliffe) reported@VodafoneUK been without service since Monday. I cannot make phonecalls or be contacted. This is a huge concern as I have had to inform my daughter’s school if I am needed to call my husband. You expect me to pay my bill but I am not getting a service at all ???
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MagivaMark (@MagivaMark) reported@VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.
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Chris Evans (@ballistic1980) reported@VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!
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Chloe Dannielle (@MsChloe96) reported@VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.
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Mike 'The Caretaker' (@MikeSparkes2) reported@VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi
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Mark Davies (@_MarkD) reported@VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.