Vodafone outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Hounslow, Wandsworth, Southall, Ealing, and Epsom.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Hounslow	Wi-fi	8 days ago
Wandsworth	Wi-fi	10 days ago
Hammersmith	Wi-fi	11 days ago
Southall	Wi-fi	11 days ago
Wandsworth	Phone	16 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Matt Scammels (@Matbeluca) reported 3 minutes ago from Banstead, England

  Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

• 
  Cressida Robson (@cressidarobson) reported 4 minutes ago from Hounslow, England

  @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

• 
  Vìncere. (@VictorJ1987) reported 4 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Isidudla sabantu (@mast3rblack) reported 5 minutes ago from Hounslow, England

  @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

• 
  Pia Kristmansson (@PiaKristmansson) reported 12 minutes ago from Richmond, England

  @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

• 
  Andrew Rickman (@Andrew_Rickman1) reported 12 minutes ago from Sutton, England

  @VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided

• 
  jim kelly (@jimkel40) reported 17 minutes ago from Hammersmith, England

  @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

• 
  Phil Craig (@philmcraig) reported 18 minutes ago from Richmond, England

  @GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.

• 
  Kat Saha-Sen (@katvantassel) reported 23 minutes ago from Kensington, England

  @VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me

• 
  MARK A IZATT (@markaizatt) reported 27 minutes ago from Hammersmith, England

  @matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼

• 
  pauline lillie (@paulinelillie9) reported 28 minutes ago from Kingston upon Thames, England

  @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

• 
  @thebadissuecollective (@IanDavidRoss1) reported 28 minutes ago from Lambeth, England

  @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

• 
  Steve Peskett (@speskett) reported 29 minutes ago from Worcester Park, England

  Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

• 
  Olivia Anderson (@oliviaanderso34) reported 34 minutes ago from Hammersmith, England

  @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

• 
  Aimee lou (@Aimeelo02455188) reported 36 minutes ago from Wandsworth, England

  @VodafoneUK your mobile phone network is down, how long is this likely to last

• 
  Mark.Birdy (@mark_birdy) reported 37 minutes ago from Hounslow, England

  @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

• 
  Olivia twist (@OTwist_69) reported 39 minutes ago from Kingston upon Thames, England

  @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

• 
  Charlotte Tice (@Charlotte_tice) reported 39 minutes ago from Richmond, England

  @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

• 
  adriana ennab (@adennab) reported 51 minutes ago from Hammersmith, England

  @VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??

• 
  Ciaran McNulty (@CiaranMcNulty) reported 52 minutes ago from Wandsworth, England

  @philsturgeon @VodafoneUK That is the big problem with eSIMs

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy Wood (@excitedpixels) reported 8 minutes ago

  @VodafoneUK another raise of £1.80 this is over the declared amount year on year. The nations rip off not nations network. Not right

• 
  Charlotte (@lottieeec) reported 15 minutes ago

  @VodafoneUK absolutely sick of paying for this service. I can never get a signal and people can never hear me clearly when I ring them, apparently my area are suffering connection issues. So bad, been happening for a full week now 😫 tried to contact customer service, USELESS.

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 15 minutes ago

  Hi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  K_Bogatyrev (@K_Bogatyrev) reported 16 minutes ago

  @VodafoneQatar @VodafoneGroup @VodafoneUK Support chat keeps getting closed without any solution. I’ve asked a simple question twice, and both times the chat was ended with no help. Very poor customer service.

• 
  Ian Newson (@iannewson) reported 22 minutes ago

  @VodafoneUK There seems to be a fault with your FTTP migration system. Tried 2 migrate 2u last week. Happened to log into account next day request to find it had failed( no contact to tell me) spoke 2 support to be told there was a problem try again and try again. Same again.

• 
  Marc Burke (@Marc_GBP) reported 26 minutes ago

  @VodafoneUK terrible customer service I’ve been in the Middle East where surprisingly I have had to use my phone a lot and you suddenly cut me off because my bill is high

• 
  LaurenceMarks (@laurencemarks64) reported 30 minutes ago

  The @VodafoneUK car tracker tag has to be one of the worst pieces of design I have encountered in years.. and thats saying something..

• 
  Mr neutral person (@Neutra2021) reported 30 minutes ago

  @VodafoneUK I need help urgently We have vco account and we need a few connections not to have any bars Please email me back asap

• 
  lisa Harrison (@lisadunnill) reported 31 minutes ago

  @VodafoneUK I was due auto compensation for lack of broadband. The issue was end of November but every time I ring I get told it's not past the 60 days when it definitely is

• 
  Helena Corbin (@HelenaCorbin) reported 31 minutes ago

  @VodafoneUK providing a devastatingly awful service when trying to do a simple task of changing broadband. 3 months and countless calls, texts and emails initiated by them, I’m receiving different info from another Vodafone initiated call