Vodafone outages and service status in Kingston upon Thames, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (75%)
- Phone (25%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at Vodafone
Vodafone is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, Hammersmith, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 10 days ago |
|
Hammersmith
|
Internet | 13 days ago |
|
Wandsworth
|
Phone | 15 days ago |
|
Hammersmith
|
Internet | 18 days ago |
|
Hammersmith
|
Internet | 1 month ago |
|
Hammersmith
|
Wi-fi | 1 month ago |
Community Discussion
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Paul Modley (@pmodley) reported from Hammersmith, England.@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!
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Sandeep Mudaliar (@iamsm4u) reported from Ealing, England@VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???
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Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England@vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help
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Lee (@Leepearce23774) reported from West Molesey, England@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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John Watton (@jwatton) reported from Hounslow, England@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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Kate Benest (@Benest) reported from Twickenham, England@VodafoneUK @_genius_i_was @kayheads Broadband down here in SW14 #Vodafonedown #broadband
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Jade Sharp (@jadesharp1992) reported from Richmond, England@vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.
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Carmen (@rougecarmen90) reported from Lambeth, EnglandI raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
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Cressida Robson (@cressidarobson) reported from Hounslow, England@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England@VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions
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Pudding (@no1snoopyfanuk) reported from Brentford, England@VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?
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Issy (@oOISSYOo) reported from Ealing, England@VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.
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Perc Angle (@scottPILLgram) reported from Lambeth, England@VodafoneUK Yeah well you just lost a customer. Idiots
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England@katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!
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Steve Peskett (@speskett) reported from Worcester Park, EnglandDear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England@philsturgeon @VodafoneUK That is the big problem with eSIMs
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Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Phil Craig (@philmcraig) reported from Richmond, England@GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Philip’s Truth™ (@PhilipsTruthTM) reported@Ronald_McBurger @AJRAllModCons @VodafoneUK In comparison, EE customer service is genuinely world class
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Evee Carr (@EveeCarr) reported@MichelleBeckett @SkyUK @VodafoneUK Been there. VM are bloody awful. Condolences for your loss.
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Jane Gilbert (@agonydoc) reportedShocking service from @VodafoneUK - the #bereavement team spent so long transferring my deceased father's account that it triggered defaults and intimidating threats of legal action and cutting off the mobile, broadband and home line of a vulnerable, grieving 89 year old woman
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Elle 🌸🗽 (@hellosunshine52) reported@MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing
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Stella's Anorak (@FairChaseStella) reportedHey @VodafoneUK, why are your networks aggressively throttling/dropping UDP packets today? Can't even maintain a basic secure connection without the network completely freezing and flatlining. Fix your routing tables or local mast congestion. Sick of paying for bricked connection
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a.💌 (@c0uldnthelpit) reportedPlease explain to me how I’m down to 499MB after purchasing 2GB this evening at 7 and then putting my phone on airplane mode for like the next 4 hours in a movie @VodafoneUK
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Ed (@1983_edward) reported@VodafoneUK your broadband is appalling. We pay for 150mb/s fibre. I've barely been able to write a word document today for work. Now we have TV saying theres a problem with our network. We will soon be leaving before the end of our contract.
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Roxy (@roxycampbell) reported@MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss. The DVLA were terrible for me, they said that they could only refund mum's car tax from the date they received the form, not when it was dated. I had done it to the end of month, as they don't do partials, and lost an extra month because it that.
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manutdazza (@manutdazza) reported@MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that
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Julie McMahon (@JulieMc77303454) reported@MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name