Vodafone Outage Report in Kingston upon Thames, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, London, Greenford, Hackney, Waltham Forest, City of Westminster, City of London, Croydon, Hampstead, Southwark, Paddington, Hammersmith, Guildford, Ealing and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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Niki Pilkington
(@NikiPilkington) reported
from
Islington, England
Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
@Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Richard Marks 3.5%
(@Richard2957) reported
from
Camden Town, England
@DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Mary working from home
(@maryyasmine) reported
from
Kensington, England
@cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CityFibre
(@CityFibre) reported
@SponHead @VodafoneUK Thank you for reaching out. CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.
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stormcab
(@stormcab) reported
Apologies for digging out @VodafoneUK signal a few times recently. It became quite clear that the signal problems were from having a VPN running. Even though the VPNs clearly say you won’t notice a dip in performance. Just sat 5 mins waiting for customers card payment to clear 🙄
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Charlotte
(@D1Charlotte) reported
@VodafoneUK Do people actually win these gift cards from Very Me Rewards? Been a customer three years almost and never been successful in the ‘see if you have won games’
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Jo Jones (Seeburg) OLY
(@jhjonesy) reported
@VodafoneUK how can I speak to a human and get accurate information - just spent 45 minutes on the phone, getting conflicting information and then finally spoke to a very rude individual
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PMCD
(@Pmcd12121) reported
For some reason I can’t receive verification code on my @VodafoneUK account @TwitterSupport any help appreciated
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Mouse
(@Mouse_Mat) reported
@VodafoneUK what have I got to do to get someone to book an install date to replace the one you failed for broadband? Chat can’t help, excessive waiting times on the call line… utterly exhausted trying to get you to complete a service that I am choosing to pay for!!
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Olivia Ellison
(@livviloui) reported
@VodafoneUK Really awful service from Vodafone, I started calling in Sep about 2 contracts ending in Nov and was told, call back then for any BF deals. I stayed with you only to be told your are charging me 2 months payment and a late fee because I didn’t give you 30 days notice.
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Paul Barfield
(@paul_barfield) reported
@VodafoneUK please help, you attempted to port my number 2 weeks ago and seem to have lost it. Repeatedly called and tried to get this resolved, had my number for 25 years my life is associated to it. I am left with a dead phone and you are still charging me.
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MunnaKaSwamiBola..
(@Khurshedswami) reported
@VodafoneGroup @VodafoneIdeaIN @VodafoneUK Vodafone India, not dat you provide an amazing network/data (especially when we need it the most) but yet u seem to be make a Load by charging an amount excessive to the bill every month even though paid online. ₹470.82 is ₹471 always.
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CHRIStmas 🏳️🌈🇪🇺
(@strutcakes) reported
@VodafoneUK Not acceptable. It’s London. It’s 2022. All other networks had no connectivity issues.