Vodafone outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent Vodafone outage reports came from the following cities: Wandsworth, Hammersmith, and Hounslow.

City	Problem Type	Report Time
Wandsworth	Internet	16 hours ago
Hammersmith	Internet	3 days ago
Wandsworth	Phone	5 days ago
Hammersmith	Internet	8 days ago
Hammersmith	Internet	21 days ago
Hammersmith	Wi-fi	21 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Charlie Cassen (@charliecassen) reported 2 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  Ellie Lexie (@ellielexx) reported 8 minutes ago from Epsom and Ewell District, England

  @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

• 
  Phil Craig (@philmcraig) reported 9 minutes ago from Richmond, England

  @GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.

• 
  🔥Joe🔥 (@joewhmclean) reported 21 minutes ago from Hammersmith, England

  @katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!

• 
  John Watton (@jwatton) reported 26 minutes ago from Hounslow, England

  @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

• 
  S8KH_D (@S8KH_D) reported 26 minutes ago from Southall, England

  @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

• 
  Vítør ★彡 (@vitor_teo_) reported 28 minutes ago from Merton, England

  @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

• 
  Jade Sharp (@jadesharp1992) reported 30 minutes ago from Richmond, England

  @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

• 
  Andrew Rickman (@Andrew_Rickman1) reported 31 minutes ago from Sutton, England

  @VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided

• 
  Jason MacKenzie (@jasonmackenzie) reported 35 minutes ago from Merton, England

  16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 35 minutes ago from Lambeth, England

  @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

• 
  AS Lambert (@abisarah79) reported 39 minutes ago from Ealing, England

  @VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

• 
  James Willmoth (@willmothj) reported 41 minutes ago from Worcester Park, England

  @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

• 
  Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported 45 minutes ago from Hounslow, England

  @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

• 
  dhruv shah (@MeherIndustries) reported 46 minutes ago from Brentford, England

  @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

• 
  Mark Phillips (@wondermouse) reported 50 minutes ago from Wandsworth, England

  Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

• 
  PM 🇺🇦 (@prasulm) reported 52 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Jade Sharp (@jadesharp1992) reported 56 minutes ago from Richmond, England

  @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

• 
  Rookie (@royalfocus1) reported 56 minutes ago from Brentford, England

  Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

• 
  Helen Cook (@HCook13) reported 57 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravinder Sangha (@Varntvar) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Made the mistake of signing up to VM, didn't provide the agreed product at the agreed price, when I contacted them they 'upgraded' my product to the agreed one and doubled the price. Apparently they did this regularly. Cancelled at end of contract, never used any VM product since

• 
  LaPoI (@PLZ1924) reported 8 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Friend of mine had the same with the heartless *****. She went and made a CEO Complaint direct to their email address and had an apology and resolution rather quickly after. Sure if you google you can find an email address. Good luck ans sorry for your loss xx

• 
  JaYmZ.exe (@JaYmZltd) reported 11 minutes ago

  @VodafoneUK what is causing these isolated outages for hindreds/thousands but not everyone? Is it a set of faulty routers? If so will you replace? A friend mere meters down the road same style of router same exchange has had no issue either time mine has been down.

• 
  C.HitchensIsGod (@YouCanThink123) reported 16 minutes ago

  @Ofcom @VodafoneUK have done the exact same sort of thing to me. It took me about 2 years and around 20-30 calls to cancel

• 
  Katie (@PennieK_) reported 17 minutes ago

  Hi @VodafoneUK I have fraudulent payments for Vodafone pending on my account. My bank advised me to speak to you. None of your phone lines or chats allow non customers to get past the robots. Please can you advise how I can speak to someone to cancel the payments.

• 
  Max Point (@Max_Point23) reported 18 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK When my mum died and Im wanted to take over the contractthey said I wouldn't be able to keep her number for the land line she had for 15 years. Told it wasnt possible. Until I made the biggest complaint and fuss and magically they were able to let me have it. Horrible company.

• 
  Karen B (@karenbrown135) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Condolences to you. They were awful when we cancelled mum's too, kept insisting they couldn't cancel without her approval but she didnt have capacity. When she died we found Severn Trent were the best overall, they didn't charge for her last few weeks, or while we were selling

• 
  Jane Skudder (@janeskuds) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...

• 
  Gary Kilroy (@Gary_Kilroy) reported 22 minutes ago

  I'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!

• 
  Evee Carr (@EveeCarr) reported 23 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Been there. VM are bloody awful. Condolences for your loss.