Vodafone outages and service status in Kingston upon Thames, England
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- Vodafone generated 1 outage signal in the last 24 hours around Kingston upon Thames, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and Phone.
- The most recent signal from this area was received Apr 14, 10:55 PM GMT+1.
- Wi-fi (50%)
- Internet (25%)
- Phone (25%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent Vodafone outage reports came from the following cities: Southall, Wandsworth, Hammersmith, Hounslow, Ealing, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 hours ago |
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Phone | 1 day ago |
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Internet | 6 days ago |
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Wi-fi | 13 days ago |
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Wi-fi | 14 days ago |
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Wi-fi | 16 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Helen Cook (@HCook13) reported from Lambeth, EnglandHi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Rookie (@royalfocus1) reported from Brentford, EnglandBit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough
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jim kelly (@jimkel40) reported from Hammersmith, England@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Lee (@Leepearce23774) reported from West Molesey, England@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's
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Joe Curtis (@jccurtis1) reported from Merton, England@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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Thom Downie (@ThomDownie) reported from Wandsworth, England@VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.
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Pudding (@no1snoopyfanuk) reported from Brentford, England@VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?
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Who's Simon? 👨🏻🎤 (@The_CaptAwesome) reported from Hammersmith, England@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Cressida Robson (@cressidarobson) reported from Hounslow, England@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Cressida Robson (@cressidarobson) reported from Hounslow, England@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Bill Sexton (@TheBillSexton) reported from Ealing, England@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Carmen (@rougecarmen90) reported from Lambeth, EnglandI raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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S8KH_D (@S8KH_D) reported from Southall, England@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, EnglandI still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Paddy (@PaddiePower) reported from Lambeth, EnglandWho decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vodafone Group (@VodafoneGroup) reported@DogNDub1 Hi TJ, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.
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Griff Webber (@griffwebber) reported@spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite
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Nik (@ThingsByNik) reported@JohnMJames1 @VodafoneUK Interesting this. I’ve been having a poor signal from Vodafone around Rainhill last week or so, but usually get a great signal from them. Was thinking is it time for maybe a switch, but after your tweet, then maybe not,..
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Not Disabled Enough (@Pointless_Nerd) reportedVodafone has been absolutely no help at all for 12 days in a row. I don't even know why they have that stupid chat bot as it's pathetic. @VodafoneUK
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Alun Richards (@AlunRichards11) reported@VodafoneUK can't make phone calls being told my network is not registered whats going on?
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Andrew 🍻 (@AndyArsenal17) reportedHi @VodafoneUK if it’s possible to video chat with people in space how come I struggle for any kind of decent network connection in our major cities. In the past month I have been in London and Birmingham and had to switch to free WiFi in places to get service.
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Stephen McHugh (@Stphn86McHugh) reported@VodafoneUK been messed about by virgin media for last time and officially cancelled due to awful network service, go onto my Vodafone app to sign up with their broadband and system is down 🙈. Off to sky i guess
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Gabriel The Messenger 🏴 (@steptothestars) reportedYet again @VodafoneUK another 2hr call and promised a manager call back, nothing again. Now on the phone again to you. What is the problem here ? Is it employing foreigners that barely speak English 🤔 Or are you just so incompetent that nobody has a clue 🤔
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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Cole80 (@Cole9189) reported@VodafoneUK oh dear.. not only do your chat team lie, you then offer compensation but never apply it to my bill & to top it off want to put me in a new 24 month contract because I’m moving house or charge me £60 cancellation fee, even though you owe me money. #Shenanigans #scam