Vodafone

Vodafone Outage Report in Kingston upon Thames, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Kingston upon Thames, Greater London, England 01/13/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Southwark, Tower Hamlets, Hampstead, Hackney, Croydon, City of Westminster, City of London, Paddington, Waltham Forest, Harringay, Ealing, Southall and Kensington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomTower Hamlets Phone

Community Discussion

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Vodafone Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.

  • its_Saifur Alhumdulillah for everything🤲🏾 (@its_Saifur) reported from Hackney, England

    Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • MrJayArsenal Jay (@MrJayArsenal) reported from City of London, England

    @VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks

  • mattfishr66 Matt Fisher (@mattfishr66) reported from Merton, England

    @VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them

  • JackWFarrell Jack Farrell (@JackWFarrell) reported from Camberwell, England

    Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

  • SteveLondon79 Steve (@SteveLondon79) reported from Islington, England

    @VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    .@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice

  • Paul_Jones_1983 Paul Jones (@Paul_Jones_1983) reported from Croydon, England

    @VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!

  • Camtana25 £45m + Player Sales FC (@Camtana25) reported from Wandsworth, England

    @VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.

  • chadedwards (((Chad))) (@chadedwards) reported from Camberwell, England

    @VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

  • EronZekaj Eron Zekaj (@EronZekaj) reported from Brentford, England

    @VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

  • DrBroadstock Martin Broadstock (@DrBroadstock) reported from Croydon, England

    @VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dononerigby Riggers (@dononerigby) reported

    So @VodafoneUK I have a dedicated WiFi Xpert to help me well after an hour waiting I get told the the chat is closing I thought it was 24 hour service as well cracking start to my new broadband connection 👍

  • MuffinThrower The Muffin Man #ActivistLawyer (@MuffinThrower) reported

    @VodafoneUK reneging on its promise not to charge for European roaming, ending Wifi on @TfL and having decidedly average network coverage in London is making me consider switching. Any recommendations?

  • manchinoboy Chris Machin (@manchinoboy) reported

    @VodafoneUK is there a problem with your customer service lines, I have been trying for 3 days to contact via phone, and it cuts you off after 2 minutes. What is going on? #useless

  • theadiemorr Adie Morris (@theadiemorr) reported

    @VodafoneUK Yep usual crap service suggest 1 option then do nothing

  • 54North2 54°North (@54North2) reported

    @VodafoneUK Ok roughly how long does this take? Still wiating on a response. This is almost as good as your signal coverage....

  • onetoomanymusic one too many 👀 (@onetoomanymusic) reported

    @CalEuanHopkins @VodafoneUK I have made multiple reports to the support team about my account being banned and nothing came out of it till i got to know about Multitask_Support on Instagram through a friend. I decided to give it a try and everything came out positive, I’m sure he’ll be of help to you

  • jbarker_stolon Jessica Barker (@jbarker_stolon) reported

    @VodafoneUK hi please can you tell me what is happening with your service? I’ve had no Vodafone coverage for 24 hours… thanks

  • simonvirr Simon Virr 🇪🇺 🇬🇧 🔶 (@simonvirr) reported

    Gigafast Broadband from @VodafoneUK is fine when it works but it keeps dropping out. Then the app claims a "good" WAN signal but the diagnostics tools complains that I don't have an internet connection. The only option is to power cycle the router. Be cautious before buying!

  • PThrale Pete Thrale (@PThrale) reported

    @VodafoneUK Maybe instead of just directing me to the web chat when I ring to cancel you should just direct me to a your cancellation team! The web chat is bloody awful it took me two days to get what I rang for In The first place!

  • morrison_lena Lena Morrison (@morrison_lena) reported

    @VodafoneUK Absolutely dreadful service to HS3 3AR area , and others in the local area. No coverage for about 5 weeks and no communication to let customers know that it would be off. Won’t be renewing my contract.