Vodafone

Vodafone Outage Report in Kingston upon Thames, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Kingston upon Thames, Greater London, England 12/19/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Southwark, City of London, Croydon, City of Westminster, Hammersmith, Ealing, Hackney, Southall, Harringay, Kensington, Egham, Tower Hamlets, Hampstead and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • MarkProwse64 Mark Prowse (@MarkProwse64) reported from Kensington, England

    @VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • zuhamy zuhamy (@zuhamy) reported from Merton, England

    @Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from City of London, England

    Wow. . @VodafoneUK no Internet service in Central London. Your first fix has made it worse & now been on hold for 13 mins to no avail #badservice #Vodafone

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!

  • USAcharitycycle Chris Bloomfield (@USAcharitycycle) reported from Wandsworth, England

    @VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible

  • pilkunnussija Comma Lover (@pilkunnussija) reported from Camden Town, England

    @VodafoneUK: Please fix my cellular data service. Check your DMs.

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.

  • maddiefallsover Maddie (@maddiefallsover) reported from Hammersmith, England

    Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1

  • breadwidow Catherine Mottram (@breadwidow) reported from Camberwell, England

    @VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • stevedmills Steven Mills (@stevedmills) reported from Lambeth, England

    @VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK I agree. Very poor service.

  • TrumptonRiot MttB (@TrumptonRiot) reported from City of London, England

    @VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ClemanceMartin Martin Clemance (@ClemanceMartin) reported

    @GeorgeMonbiot @VodafoneUK If you have any follow up ask to see the written procedure they have in place. I suspect nothing will be produced. Had similar issues with Lloyds bank.

  • SteveDowling17 Steve Dowling (@SteveDowling17) reported

    @scouserfoley @VodafoneUK Oh so you are on a different network to her? Should of said

  • EmmaHSLT Emma Hodge (@EmmaHSLT) reported

    @Razorhazor @VodafoneUK I also applied a discount code which worked! They can see one order on my account now apparently despite me having 3 order confirmations so far! I’m cancelling anyway and going with carphone warehouse instead - much better deal and service 👍🏼

  • elliemaygene Elaine (@elliemaygene) reported

    @VodafoneUK Hi Des, I had to borrow a neighbour's laptop to resolve the issues. Thanks

  • Razorhazor Matt Hayes (@Razorhazor) reported

    @VodafoneUK @EmmaHSLT @VodafoneUK be aware that customer service web chat are telling me to raise another order. I think you’re going to have a number of duplicate orders as a result of bad advice.

  • bampton_fayanne Fayañne Bampton (@bampton_fayanne) reported

    @VodafoneUK signed up for broadband - routers sent etc but engineers came out and left us without a connection and no follow up - now no further assistance offered to get us connected. Poor customer service.

  • Trexontour Tamsin Johnston Touring (@Trexontour) reported

    Anyone else noticed that @VodafoneUK signal has been sketchy recently? I never used to have a problem with reception, but the last few months have been frustrating. Considering an early exit and switch to another network.

  • Adrianepdavey Adrian Davey (@Adrianepdavey) reported

    @VodafoneGroup @VodafoneUK 5 days without a phone after you cut me off by mistake. I’m a bit bored of being told to wait 24 hours to be reconnected, getting passed between 3-4 online assistants over the course of 1.5-2hours, repeating the issue over and over again 😩

  • RSaraband Saraband R (@RSaraband) reported

    @VodafoneUK hi I’m a Vodafone U.K. customer visiting the US on a Pay monthly contract. My iPhone connects to t-mobile but I can’t get any internet connection while others around me get a good connection on t mobile. What do I need to do to get a good roaming connection.

  • raining_bows Flint Fredstone🏳️‍🌈🇿🇦 🇬🇧🎮 (@raining_bows) reported

    @Trexontour @VodafoneUK It’s all the time now, I never ever had problems, I stream music all the time in my car, but the last few months I’m lucky if the song plays all the way though- 35 minutes to play one tune! and my service constantly drops from 4G to 3G which is slower than dial up,