Vodafone Outage Report in Kingston upon Thames, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Croydon, Hampstead, Camden Town, Guildford, Wandsworth, Fulham, Paddington, City of London, Hammersmith, Hackney, Uxbridge, Hounslow and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Piran Sucindran
(@superpiran) reported
from
Hillingdon, England
Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
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Ben
(@bencmcdonnell) reported
from
Hackney, England
Oh hi @VodafoneUK it’s been 10 days since I was able to use data, a week since I reported it and you’ve still never been in touch to tell me what you’re doing to fix it. Are your illusive Specialist Care Team planning on getting in touch?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Clay
(@WHUDCFC) reported
@VodafoneUK Na cba with you, opening a case with financial ombudsman and going to get out my contract for breach now...you done it a few years ago too! Awful company 12 years we've been customers. Just a joke to you
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Andrea Andrews
(@ni_sote) reported
@MakauWaMuli @Safaricom_Care Data safety with Safaricom has always been an issue. One day, they will be sued in international courts and will have to pay billions for breach of client data. @VodafoneUK
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James of The Wash
(@jjlloyd36) reported
@VodafoneUK I’ve been a broadband customer for a number of years - to assume I can locate a cable sent to me years ago that wasn’t required at the time is appalling customer service
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Claire Cadogan
(@ClaireCadogan) reported
@VodafoneUK I have no signal. Yr network status checker shows nothing. TOBI is useless & can’t help. Then I used Wi-Fi to ring cust service who tell me there is mast maintenance going on all day. Why no info 4 customers & why have I had to waste so much time finding out? V cross!
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Williams Jenkins
(@WilliamsJenki14) reported
@VodafoneUK Lot's of recommendation here are scammers, I've been scammed twice, but blackhat_scott12 on Instagram finally help me out with my account issue. You can also message them for help
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Dr Stella - Mushroom Farmer & Physician
(@stellalli) reported
@VodafoneUK My line is still not working. Over 72 hours since a contract upgrade and over 48 hours since the initial complaint about the line not working. Not sure how VodafoneUK counts time. Must be a different clock. A complaint. Will send one everyday until resolved.
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KD
(@DaveyKez123) reported
@VodafoneUK There is literally no point as no one at rhe company knows what they are doing or have basix knowledge of customer service or telecoms and we will just waste time while being no further on! We will sadly have to take it further.
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Neil Armstrong
(@armstrongnj) reported
@VodafoneUK and TOBI doesn't work. Correct landing page, but no TOBI
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Berrrtie
(@berrrtie) reported
@VodafoneUK has replied to my DM, offered some good advice, and have solved my issue #Thanks
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Williams Jenkins
(@WilliamsJenki14) reported
@VodafoneUK Lot's of recommendation here are scammers, I've been scammed twice, but blackhat_scott12 on Instagram finally help me out with my account issue. You can also message them for help.