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Vodafone Outage Report in Kingston upon Thames, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Kingston upon Thames, Greater London, England 01/21/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Hayes, Croydon, Tower Hamlets, Hampstead, City of London, Paddington, Waltham Forest, Harringay and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomSouthwark Wi-fi
United KingdomCity of Westminster Wi-fi
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Islington, England

    @VodafoneUK How long have you got? I already do everything I can not to go into your stores. The one time I am forced too, your staff & their horrible attitude never fails to surprise me.

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    @VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • wekalex1 wekalex (@wekalex1) reported from Camden Town, England

    @VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

  • stef_daydreamer Steffi_daydreamer (@stef_daydreamer) reported from Richmond, England

    @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • SanThoughts Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, England

    I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CallaJunior Calla (@CallaJunior) reported

    @ImAshyx @VodafoneUK Worst company ever. Took £400 off me once and took my 7 month to get back. Never again

  • alexdimelow Alex Dimelow (@alexdimelow) reported

    @VodafoneUK I am not be able to speak to anyone as helpline is directing to TOBI and Tobi is clueless about merge of accounts! The advisers are not available to talk. Help, please?

  • syagroosman Sya Groosman (@syagroosman) reported

    @VodafoneUK Worst customer service ever. I have spent probably about 10 hours on the phone with you in the past 2 months and the issue still isn't resolved and I'm being charged for things I don't have. How is that even possible? Who can I contact for this to be resolved?

  • kevinjohnnolan Kevin Nolan (@kevinjohnnolan) reported

    @VodafoneUK seriously how difficult is it to order a replacement SIM - the online help is NOT helpful #ijustwantanewsim

  • jcezen YJeezy (@jcezen) reported

    @VodafoneUK I have tried to cancel my contract 3 times now. Each time I am told it is. The last time I was told it had been cancelled and I would be issued a repayment for overpayments and this hasn’t happened. I’ve spent 4+ hours on phone to be told it’s sorted when it’s not.

  • ros_allen rosslyn allen (@ros_allen) reported

    @the_life_of_ky_ @VodafoneUK I had the same with @O2 a few years ago. Ended up making a huge complaint over the lack of communication from a communication company!! Good luck Kylie!

  • fabuleax itsnotme (@fabuleax) reported

    @VodafoneUK 3 and a half hours and still waiting, complete joke ! I have twice been connected through to live chat and twice disconnected ... should I try calling through as a new customer I don’t think they’ll be waiting this long for an answer !

  • AFeatley Girlwithaplan (@AFeatley) reported

    @VodafoneUK help! Someone’s disabled my sim and I can’t call or log on to sort it out because my phone isnt working!

  • jendewsnap jenny dewsnap (@jendewsnap) reported

    Not sure who wins the #badcustomerservice award today. Close call between @VodafoneUK & @Barclays ... guess Vodafone at least eventually spoke to me & sort of resolved & sort of apologised. Barclays... jury out. Have tried every possible way to speak to you today. Service sucks!

  • hathawayc90 craig hathaway (@hathawayc90) reported

    @VodafoneUK how do we raise a complaint? My girlfriend is 30 weeks pregnant and has been in tears because of stress of the Vodafone customer service. Never seen anything like your crap service