Vodafone Outage Report in Kingston upon Thames, Greater London, England
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Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Kingston upon Thames, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Islington, Croydon, Uxbridge, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, City of Westminster, Hackney, Greenford, Waltham Forest, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 hours ago |
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Internet | 18 hours ago |
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Wi-fi | 18 hours ago |
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Internet | 18 hours ago |
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Internet | 19 hours ago |
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Internet | 20 hours ago |
Community Discussion
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Maryam Bahrami (@MBahrami10) reported from City of London, EnglandOrdered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup
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Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, EnglandWhat’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, EnglandSo disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
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Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, EnglandI have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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Beren (@berenz) reported from City of London, England@VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno
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Eonia (@ValkyrieEonia) reported from London, England@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!
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wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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Andy Field (@AndyField1) reported from Kingston upon Thames, England@VodafoneUK what is the problem with your data services in KT3
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Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Ed King (@edkingUK) reported from Lambeth, England@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
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William Cooper (@WillPCooper) reported from London, England@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Tom Quinn® (@TomTheProducer1) reported from Camberwell, EnglandAnyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
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Julia Stephenson, the only Leaver in Putney 🇬🇧🥂 (@Vernia) reported from Wandsworth, England@bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰
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Eonia (@ValkyrieEonia) reported from London, England@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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Jeff Stevenson (@ukcomic) reported from Hillingdon, England@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tariq Mahmood (@mrtariqmahmood) reported@VodafoneUK They are closed. I ve ony just discovered the problem. Last time it took an email to your director to get the problem fixed. It happens every bloody time. I ll wait til Friday then cancel the contract as I'm sick of it now.
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🄰🅂🄷 🏴 (@_AndroidAsh) reported@VodafoneUK What's difficult? I've never even seen this call screen so I'm guessing it's iOS, but it looks like the left is to end the current call and answer the new, the middle is stay with the current call and decline the new and the right is hold the current call and answer the new.
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Tariq Mahmood (@mrtariqmahmood) reported@VodafoneUK My uncle has died . We are making funeral arrangements. I should have to waste my time fixing problems of your making
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Dhivya vasudevan (@Dhivyavasudeva1) reported@VodafoneUK I’ve had such a worst experience placing a new broadband order with Vodafone can’t imagine how you’ll treat the customers once you put us on contract ?
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Fiona Southall (@FionaSouthall2) reported@VodafoneUK over 20 minutes on the phone so far to get a PAC code so I can move to a different provider after many years of chatbots, long phone queues and totally disinterested store staff (Oldham). Customer of over 20 years, in case you’re interested.
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vicky k b (@vickykb6) reported@VodafoneUK disappointed with customer retention care, been with you 20 years, had my handset since 11th March 21, sound is not working can’t make calls, no customer loyalty just simply nothing you can do as out of warranty - well i will be out of contract and changing providers
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Char-a-lot (@charleigh_gee) reported@nedionlannn @SkyHelpTeam @VodafoneUK Same here in Norfolk stupid Vodafone.
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Owain Powell-Jones (@owainpj) reported@VodafoneUK Spent ~ 2 hours in an online chat with 4 individuals in 3 different departments all of whom failed to solve the problem and passed me on Customer Services #FAIL Technical Support x2 #FAIL Upgrades #FAIL So you see @VodafoneUK are consistently bad whichever 'method' you try
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Alex Waite (@AlexWaite_htafc) reported@VodafoneUK I started my call at 7.30pm, and was put on hold, listening to the same 3 songs over and over, occasionally interrupted by being told we are really busy, not once did it mention closing at 8pm, so I was still on hold when it was closed according to you!!! Great service.. 🙈
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Fiona Southall (@FionaSouthall2) reported@VodafoneUK Thanks, a very good customer service advisor called Eliza helped me out.