Vodafone outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Wandsworth, Hounslow, Walton-on-Thames, and Southall.

City	Problem Type	Report Time
Hammersmith	Wi-fi	9 hours ago
Wandsworth	Internet	16 hours ago
Wandsworth	Internet	18 hours ago
Hammersmith	Internet	4 days ago
Hammersmith	Wi-fi	6 days ago
Hammersmith	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported 9 minutes ago from Kensington, England

  @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

• 
  Pudding (@no1snoopyfanuk) reported 12 minutes ago from Brentford, England

  @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

• 
  Ange Gilly (@angegillis) reported 15 minutes ago from Lambeth, England

  @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

• 
  Olivia twist (@OTwist_69) reported 20 minutes ago from Kingston upon Thames, England

  @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

• 
  Cressida Robson (@cressidarobson) reported 22 minutes ago from Hounslow, England

  @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 23 minutes ago from Hammersmith, England

  @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

• 
  SpeakTheTruth (@uk_scratchcards) reported 24 minutes ago from Richmond, England

  @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

• 
  Cressida Robson (@cressidarobson) reported 27 minutes ago from Hounslow, England

  @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

• 
  Paddy (@PaddiePower) reported 30 minutes ago from Lambeth, England

  Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

• 
  Jade Sharp (@jadesharp1992) reported 32 minutes ago from Hounslow, England

  @vodafoneuk Hi guys, when will slow data speeds and dropped calls be relooked into in the TW136AW area? Customer services are saying it's all been fixed for weeks, but calls are still dropping, and speed tests on 4G and 5G are horrendous even outside. Have reset network settings…

• 
  John Watton (@jwatton) reported 39 minutes ago from Hounslow, England

  @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

• 
  Pudding (@no1snoopyfanuk) reported 39 minutes ago from Brentford, England

  ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 41 minutes ago from Lambeth, England

  @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

• 
  Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported 41 minutes ago from Kensington, England

  @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

• 
  Cressida Robson (@cressidarobson) reported 42 minutes ago from Hounslow, England

  @VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE

• 
  Jade Sharp (@jadesharp1992) reported 44 minutes ago from Richmond, England

  @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

• 
  Bobski (@bob_457) reported 45 minutes ago from Worcester Park, England

  @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

• 
  adriana ennab (@adennab) reported 51 minutes ago from Hammersmith, England

  @VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??

• 
  MARK A IZATT (@markaizatt) reported 55 minutes ago from Hounslow, England

  Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

• 
  pauline lillie (@paulinelillie9) reported 58 minutes ago from Kingston upon Thames, England

  @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Child of God (@LilKonfuse) reported 6 minutes ago

  Dear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.

• 
  maybe: diana 🌞 (@classicdiana) reported 10 minutes ago

  @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

• 
  Pasty (@rhyshunt5) reported 14 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  Chris Barnsey (@BarnseyChr77489) reported 17 minutes ago

  @VodafoneUK I phoned up and I spoke to someone he said I needed the complaints department or a different department then said he’d put me through, but it just rang and rang and rang and I was waiting for over an hour and 40 minutes and no one answered. I had to put the phone down in the end.

• 
  danielle (@DaniB_x) reported 17 minutes ago

  @bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.

• 
  Michael MacAulay (@mistermac97) reported 18 minutes ago

  @hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise

• 
  Adam James (@atjames88) reported 20 minutes ago

  @VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.

• 
  Robin Nakamoto (@RobinNakamoto) reported 21 minutes ago

  @VodafoneUK How about you fix your 5G instead?

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 30 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Bob Baird (@VanDeretto) reported 32 minutes ago

  @VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?