Vodafone Outage Report in Kingston upon Thames, Greater London, England
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Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, Islington, London, Hayes, Hackney, Croydon, Southwark, Tower Hamlets, Hampstead, City of Westminster, City of London, Paddington, Waltham Forest, Harringay and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Hammersmith |
Internet | |
| Islington |
Wi-fi | |
| London |
Internet | |
| Hayes |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Ben
(@bencmcdonnell) reported
from
Hackney, England
Oh hi @VodafoneUK it’s been 10 days since I was able to use data, a week since I reported it and you’ve still never been in touch to tell me what you’re doing to fix it. Are your illusive Specialist Care Team planning on getting in touch?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@VodafoneUK Moved into new flat in Highbury (N5) and signal is basically non-existent. Help please!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Daniel John Lynch
(@DanielJohnLynch) reported
from
Paddington, England
Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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Piran Sucindran
(@superpiran) reported
from
Hillingdon, England
Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Haseeb
(@bonesmith_) reported
@VodafoneUK can you please help me get a working sim. I lost my sim last weekend and reported it. New sim arrived 2 days ago but not activated despite repeated attempts. I’m at my wits end, beside being uncontactable. Pathetic customer service.
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Jonny W
(@JonnyWhitters) reported
@VodafoneUK hey there, any problems with your app? Hasn’t worked on my iPhone for 2 days now. Just keeps asking me to retry?
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Peter Brand
(@peterbrand2000) reported
@VodafoneUK why is it so hard to leave Vodafone. Impossible to get a PAC code and you can’t cancel online if more than one phone. No advisors available and TOBI bot is less than useless. Trying to cancel all three pay as you go
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Abi
(@rahuqrafcmiba) reported
Do you know what is harder to get a sim activated by @VodafoneUK? trying to get a PAC from them because the signal is so terrible and technical support have no knowledge of masts and signals! It's certainly been a challenging couple of days, thanks VF
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Shaf
(@Shaf44601401) reported
@VodafoneUK Hi I’ve been waiting since 2nd of November when I upgraded my contract to the iPhone 12 Pro. I’ve still not had a proper update as to when it will be arriving please can you help? It’s been almost a month!
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🇺🇬
(@MsChloe) reported
@VodafoneUK Worst service ever
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Waki Boo
(@DonciscO564) reported
@VodafoneUK hi guys I'm in Bedford and my internet has been dropping constantly since 11:30. Can you please help as I'm working from home and it's causing a major issue for me
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Chill
(@chillkhupe) reported
@VodafoneUK the definition of hell is being passed through 3 different departments over the course of an hour, most of which is on hold listening to the same 3 damn songs over and over again simply to get a THIRD installation date after today’s no show! And I’m a new customer!!
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Robert Cooper
(@rob_cooper) reported
@VodafoneUK hey Vodafone my number was transferred to your network on Tuesday and I’ve had no incoming calls since. Your customer service has been diabolical so far is this the level of service I will receive on my new contract? How difficult can it be to provide a working mobile
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Neubula18
(@neubula18) reported
@VodafoneUK Update. Apparently nothing can be done as they can only go off website? What has that got to do with the deal I was promised by phone? Disgusting service. Apparently too was told Vodafone doesn't have a complaints department?