Vodafone Outage Report in Kingston upon Thames, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Waltham Forest, City of Westminster, City of London, Hackney, Croydon, Hampstead, Southwark, Paddington, Hammersmith, Guildford, Ealing, Wandsworth, Islington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Richard Marks 3.5%
(@Richard2957) reported
from
Camden Town, England
@DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
@Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Mary working from home
(@maryyasmine) reported
from
Kensington, England
@cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Niki Pilkington
(@NikiPilkington) reported
from
Islington, England
Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Foroughi
(@aliforoughi__) reported
I swear @VodafoneUK customer service raised my blood pressure so much. Don’t at me I’m already talking to the CS.
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connor o connor
(@connoroconnor16) reported
@VodafoneUK they dont offer what i want on line i wanted to speak to a humanbeing who will explain things for me, you used to call people and ask if they want to upgrade, service is going down hill.
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Brendan Clancy
(@Brendan99) reported
@VodafoneUK are all your systems down? Got a question I need answering
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Paul 🚁
(@abzpaul) reported
Ha! Finally had someone from "customer care" @VodafoneUK call me after my @SamsungHelpUK watch overheated on my wrist. Said I can't reject the watch & He called it an Apple watch & didn't know where it gets sent to & didn't know how long it would be away! Some customer care?!
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George 🖖✨
(@BullshitViking) reported
Oi @VodafoneUK if someone called me and my voicemail engaged; I would have a record of that on my phone yes? Phone was on, had signal and I was available for a call that never came through and they’re claiming it did. Please help.
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Kate Marriott
(@KateMarriottUK) reported
@VodafoneUK so this is how you do customer service… outsource it to online staff who then drop your chat when it gets difficult. And no - I wasn’t connected to another adviser. Can’t wait to get out of contract with you after 25 years. You are a joke #vodafone
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Stefan Parrott
(@Pyrate_uk) reported
@VodafoneUK congratulations after over 20 years your service and greed has convinced me to stop dealing with you. I can't believe just because I'm on a legacy system and want to link a new Samsung watch to my account I have to either wait 3 months or pay £130!! Great service.
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connor o connor
(@connoroconnor16) reported
@VodafoneUK useless service, i wanted an upgrade on 2 phones, nobidy picks up phone or answers mails, going to EE
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Ian B
(@brooklynflyer) reported
@VodafoneUK Hi. I have upgraded via the chat/sales recently and over the phone. Never had an issue in 20 years. This upgrade process has been ongoing since November. Told investigation would be done but when I've checked back. There's been no action & told to reorder. Raise a case also done
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SS
(@SS79400924) reported
@VodafoneUK I've tried all that. Summary is we still don't have any network, can't make/receive calls or send/receive texts. How long would we continue to suffer? #Vodafonedown