Vodafone outages and service status in Kingston upon Thames, England
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Full Outage Map
- Vodafone generated 3 outage signals in the last 24 hours around Kingston upon Thames, including 3 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 28, 3:12 PM GMT+1.
- Wi-fi (40%)
- Internet (30%)
- Total Blackout (20%)
- Phone (10%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent Vodafone outage reports came from the following cities: Hounslow, Hammersmith, Southall, Wandsworth, Ealing, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow
|
Total Blackout | 8 hours ago |
|
Hammersmith
|
Internet | 8 hours ago |
|
Hammersmith
|
Total Blackout | 8 hours ago |
|
Southall
|
Internet | 14 days ago |
|
Wandsworth
|
Phone | 15 days ago |
|
Hammersmith
|
Internet | 19 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Perc Angle (@scottPILLgram) reported from Lambeth, England@VodafoneUK Yeah well you just lost a customer. Idiots
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Millie Coulter (@MillieCoulter) reported from Banstead, England@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Bobski (@bob_457) reported from Worcester Park, England@VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡
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A. Marie (@Ambii_Bambieee) reported from Lambeth, EnglandNever and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵
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Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England@VodafoneUK cannot get your website to work… nothing clicks. You got problems?
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Helen Cook (@HCook13) reported from Lambeth, EnglandHi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Ben Dodds (@BenDodds3) reported from Lambeth, England@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Chris Edwards (@CE8_Edwards) reported from Richmond, England@VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks
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John Watton (@jwatton) reported from Hounslow, England@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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Rookie (@royalfocus1) reported from Brentford, EnglandBit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough
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Charlie Cassen (@charliecassen) reported from Wandsworth, England@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England@VodafoneUK Yes but nobody is responding . Quote dismal service
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Pia Kristmansson (@PiaKristmansson) reported from Richmond, England@VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.
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LOX Security (@loxsecurity) reported from Brentford, England...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Kat Saha-Sen (@katvantassel) reported from Kensington, England@VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me
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Carmen (@rougecarmen90) reported from Lambeth, EnglandI raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
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adriana ennab (@adennab) reported from Hammersmith, England@VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??
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🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England@katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!
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Oliver Waller (@skulksaround) reported from Lambeth, England@VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gabriel The Messenger 🏴 (@steptothestars) reported@VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for
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Ralph Hardwick (@HardwickRalph) reported@VodafoneUK Just spent 25 minutes on the phone regarding my current arrangement, for the 3rd time. On both previous calls promises to respond and own the problem. No response to either. Appalling customer service. Asked to be put through to Max Taylor. Now want another 10 days!
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Griff Webber (@griffwebber) reported@spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite
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Sophie Cope (@sophcope4) reported@VodafoneUK absolutely appalling customer service been with you around 7 years trying since October to upgrade! Complaint logged assured the problem cancelling the order was fixed and yet again it’s cancelled! 🤬
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CAR0LE (@C4R013256) reportedI would love to know why @VodafoneUK charges more for business broadband than personal broadband - and for a slower speed! BTW @VodafoneUK, your telephone agents urgently need to update their customer service skills.
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Scott Padgett (@P17DGE) reportedDoes any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !
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ANTIQUE ASSASSINS (@AntiqueA38495) reported@VodafoneUK Dreadful customer service. I bought a £40 bundle that doesn’t work or give me data. I’ve spoken to four agents and been told different things. The last promised a credit, then hours later said they couldn’t do it due to “technicalities.”
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Steph (@steph_sargent) reported@VodafoneUK - I’ve been on hold for 15 minutes now… trying to resolve a complaint… how long do I leave it before this becomes another major complaint?
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Beth (@bethroberts14x) reported@tiktok_uk @VodafoneUK I have charges being made to my Vodafone account that are coming from TikTok and aren’t me. Vodafone are telling me to discuss with TikTok as it’s not their problem. Vodafone should have placed a block on third party spending last…
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Where's ***** (@WheresWilly8) reported@Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.