1. Home
  2. Companies
  3. Vodafone
  4. Kingston upon Thames
Vodafone

Vodafone outages and service status in Kingston upon Thames, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Internet, and Phone.
  • The most recent signal from this area was received Apr 9, 10:48 PM GMT+1.
  • 50% Wi-fi (50%)
  • 38% Internet (38%)
  • 13% Phone (13%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Vodafone

Vodafone is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kingston upon Thames, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Hounslow, Wandsworth, Southall, Ealing, and Epsom.

CityProblem TypeReport Time
Hammersmith Internet 1 day ago
Hounslow Wi-fi 8 days ago
Wandsworth Wi-fi 10 days ago
Hammersmith Wi-fi 11 days ago
Southall Wi-fi 12 days ago
Wandsworth Phone 16 days ago

Nearby cities with recent reports

Hammersmith

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @vodafoneuk Hi guys, when will slow data speeds and dropped calls be relooked into in the TW136AW area? Customer services are saying it's all been fixed for weeks, but calls are still dropping, and speed tests on 4G and 5G are horrendous even outside. Have reset network settings…

  • Matbeluca
    Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • iamsm4u
    Sandeep Mudaliar (@iamsm4u) reported from Ealing, England

    @VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???

  • no1snoopyfanuk
    Pudding (@no1snoopyfanuk) reported from Brentford, England

    ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡

  • mast3rblack
    Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • PiaKristmansson
    Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?

  • denyermc
    Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • abisarah79
    AS Lambert (@abisarah79) reported from Ealing, England

    @VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

  • katvantassel
    Kat Saha-Sen (@katvantassel) reported from Kensington, England

    @VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me

  • leechristie4
    lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • olliemafc
    Ollie (@olliemafc) reported from Wandsworth, England

    Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

  • prasulm
    PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • mark_birdy
    Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • cressidarobson
    Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

  • charliecassen
    Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • ToosdeeTMH
    Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported from Hounslow, England

    @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

  • jimkel40
    jim kelly (@jimkel40) reported from Hammersmith, England

    @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

  • katvantassel
    Kat Saha-Sen (@katvantassel) reported from Kensington, England

    @VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • evz1958
    Ron Evans (@evz1958) reported

    @VodafoneUK problems ME20 / Lakefield? Had no internet all morning😥

  • adiecostello
    Adrian Costello (@adiecostello) reported

    @VodafoneUK your mobile phone signal is very poor in Beverley. Has been for months. Time to get it sorted

  • DocThomson
    Richard Thomson (@DocThomson) reported

    @VodafoneUK your customer service and dysfunctional relationship to @BT Openreach is disgraceful. Farmed out to chatbots and offshore call centres. No continuity. No accountability.

  • tracyturkhud
    bvb kitty (@tracyturkhud) reported

    @VodafoneUK since when did you get so rubbish at customer service? Upgraded , received a faulty phone, three calls and one store visit later I’m still trying to return this item??? Absolutely abysmal !

  • iannewson
    Ian Newson (@iannewson) reported

    @VodafoneUK There seems to be a fault with your FTTP migration system. Tried 2 migrate 2u last week. Happened to log into account next day request to find it had failed( no contact to tell me) spoke 2 support to be told there was a problem try again and try again. Same again.

  • MukulGoel
    Mukul Goyal (@MukulGoel) reported

    @VodafoneUK My mobile broadband device is not working for about 2 weeks and I complained thrice about it but still no solution has been provided!! Nobody even helped at your store. They say it's not their job! How long before it works again ! #vodafoneuk #poorservice

  • igivepropofol
    stop the war (@igivepropofol) reported

    @VodafoneUK Can you reinstate my SIM and ask your technical department to fix the issue? It’s been more than 24 hours and my phone is still not working. @financialombuds

  • hackedoffwoody
    Broken Britain (@hackedoffwoody) reported

    @VodafoneUK we have been without any worthwhile mobile signal for more than a week now - Internet is now an essential utility - what the hell is going on ? Location RG29 1HX

  • Thetruthbeknow1
    Thetruthbeknown (@Thetruthbeknow1) reported

    @VodafoneUK Your service is getting worse each each week continually cutting out all signals - What are you doing?

  • igivepropofol
    stop the war (@igivepropofol) reported

    @VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.