Vodafone Outage Report in Kingston upon Thames, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: Southall, City of Westminster, London, Hackney, Wandsworth, Greenford, Waltham Forest, City of London, Croydon, Hampstead, Southwark, Paddington, Hammersmith, Guildford and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Steve
(@SteveLondon79) reported
from
Islington, England
@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Alhumdulillah for everything🤲🏾
(@its_Saifur) reported
from
Hackney, England
Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Suzel Taber-Shaw
(@TaberShaw) reported
@VodafoneUK @GeorgeMonbiot Vodafone - sort yourselves out! I was a small business for many years and would never have survived if I’d treated my customers the way you do. The problem is that you ARE organised crime, you’re just too big and disinterested to own and change it.
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John McDermott
(@_JohnMcDermott) reported
@GeorgeMonbiot @VodafoneUK Happened to me with @VodafoneAU They took over from Three, ruined the service, overcharged, lied. They were taken to court then begged their customers to return. Never again.
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catherine love
(@cathylovemac) reported
@GeorgeMonbiot @VodafoneUK Sorry for your loss. When my Dad passed away, owing a small amount, I called the phone provider to explain. They offered condolences, cancelled the account immediately and waived the outstanding bill. Wish I could remember which company. Good customer service is quite easy.
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🇪🇺 🐸 HYPNOTOAD 🐸🇪🇺 💎
(@DigitalDiablo) reported
@DaveLGilmore @GeorgeMonbiot @VodafoneUK Difficult to cancel even when you're alive with Virgin Media.
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Debra 🦋
(@LoveNature44) reported
@GeorgeMonbiot @VodafoneUK I experienced similar rude arrogance when dealing with my mum's estate and such things as tv licence cancellation, No customer service whatsoever and above all NO compassion or sympathy for people suffering bereavement. Really awful.
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*****@Birth🏴🤝🇺🇦
(@FUBSatBIRTH) reported
@GeorgeMonbiot @VodafoneUK This is poor customer service I agree. However what I don’t understand is if this has taken so long why? Like most other things.A copy certified or otherwise of the death certficate to the company along with copy of POA for father at most is all that’s required they have to close
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Jane Dalton
(@JournoJane) reported
@VodafoneUK @GeorgeMonbiot All customer-service staff should be trained to at least offer condolences when someone rings to say a relative has died - it makes a big difference. If the first response is simply "OK what's your account number?" it's insulting.
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Rosa
(@RosaCatherineK) reported
@GeorgeMonbiot @VodafoneUK Vodaphone refused to cancel a subscription for a phone number I’d never had, on a phone I’d never owned. It took me 3 months to convince them it was unreasonable to charge me for something I’d never even owned. They’re a joke.
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AJ71V
(@Aj71V) reported
@GeorgeMonbiot @VodafoneUK Absolutely vile, tempted to cancel my own account. What are you thinking @VodafoneUK ?
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R
(@robmacca1976) reported
@VodafoneUK @GeorgeMonbiot Terrible response further confusing the customer.