Vodafone Outage Report in Kingston upon Thames, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: Southwark, City of Westminster, London, Hackney, Hammersmith, Islington, Hayes, Croydon, Tower Hamlets, Hampstead, City of London, Paddington, Waltham Forest, Harringay and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@VodafoneUK @RichardConBod @ianlfc15 Typical Vodafone not answering or reading the question asked. Worst customer service and phone company ever.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@VodafoneUK We have already done that many times and have screen grabs showing the social media team confirming there’s nothing to pay but the customer relations department still he has £600 to pay. We are taking the story to your CEO and the national media if not sorted by next weekend.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@RichardConBod @VodafoneUK Agreed. Awful company.
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@elhussieny_h @VodafoneUK Whatever you do, don’t sign a contract with Vodafone. You’ll get terrible customer service and be told you owe money that you don’t. Go to EE or Three instead. But not Vodafone.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Iwona Sadowska
(@IwonaSadowska) reported
from
City of London, England
@SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tasha, Miss Anxiety 🤎
(@ChocChocGirly81) reported
@VodafoneUK when I took out @VodafoneUK Wi-Fi I was told that I am able to get 3 boosters with my router while I was in store sighing up. I already have 1 booster but I am wanting another due to it been poor in room upstairs. Also I can’t use your DM way as I can’t get to options at bottom.
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Owais Sheikh
(@owaissheikh) reported
@VodafoneUK @VodaIdea_NEWS is vodaphone providing such a bad service that they don't have any Twitter account for India! Automatically deducting charges for VAS and that too non refundable.. Amazing!
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Stacey Hawkin
(@staceylou65) reported
@VodafoneUK tried to top up my Pay as you go phone online, it errored as I checked out. Yet I’ve still been charged and don’t have the credit on my account?! I tried using the Bot on the app but got nowhere. Can somebody help please??
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Thomas Miller
(@trsm1991) reported
@VodafoneUK Please may I have some assistance? I am trying to cancel my broadband contract because you don't supply to my new address, but I can't get through on the phone. I've tried numerous times.
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PL84
(@DeviousPL) reported
@shammyowens @O2 Came here to ask the same question. Pure greed on part of O2, maybe they need to claw back some funds to fix The O2’s roof… because I’m sure they won’t be investing in their awful network, I can’t believe how far behind @VodafoneUK they are in the South…
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Sean #GSBOUT McGauley
(@mcgauley_sean) reported
@VodafoneUK IM NOT SPEAKING TO A BOT AGAIN. IVE HAD IT WITH YOUR **** COMPANY
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lee connor
(@leeconnor4) reported
@VodafoneUK Awful customer service, would advise everyone to go elsewhere. Been waiting for a manager to contact me since Saturday, was told 24 hours. Is there a number for a complaints department?
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Luke Taylor
(@luketaylor287) reported
BAD experience at @CostaCoffee Archway London! On Friday the barista walked away mid-sentence whilst serving me! Today same barista wouldn’t let me use my @VodafoneUK Rewards voucher for a coffee for £1 because they couldn’t get it to work in the till AND suggested I pay more!
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Mark D
(@themilkymark) reported
@VodafoneUK Still your robot where the sun don't shine..... RIP CUSTOMER SERVICE
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BrumBoy
(@bham91) reported
@VodafoneUK hi I don’t know if you’ve received my DM because of your stupid bot not displaying correctly