Vodafone outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Hounslow, Walton-on-Thames, Southall, and Wandsworth.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	3 days ago
Hounslow	Internet	4 days ago
Walton-on-Thames	Phone	4 days ago
Hammersmith	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  John Watton (@jwatton) reported 7 minutes ago from Hounslow, England

  @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

• 
  John Watton (@jwatton) reported 10 minutes ago from Hounslow, England

  @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

• 
  Helen Cook (@HCook13) reported 12 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  Quentin (@quentinnield) reported 18 minutes ago from Lambeth, England

  Hi @vodafoneuk is there an issue with no 4g in Clapham? Can only get EDGE or 3g

• 
  Steffi_daydreamer (@stef_daydreamer) reported 21 minutes ago from Richmond, England

  @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

• 
  Mary Denyer (@denyermc) reported 31 minutes ago from Wandsworth, England

  @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 32 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Joe Curtis (@jccurtis1) reported 35 minutes ago from Merton, England

  @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 37 minutes ago from Hammersmith, England

  @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

• 
  Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported 37 minutes ago from Kensington, England

  @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

• 
  GMB AVIATION WORKERS UNION (@GmbLhr) reported 38 minutes ago from Hounslow, England

  @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

• 
  Jade Sharp (@jadesharp1992) reported 44 minutes ago from Richmond, England

  @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

• 
  MoMo (@ImaginaryCard) reported 46 minutes ago from Hammersmith, England

  @VodafoneUK can I have some help please 🙏

• 
  David (@gingertrvlguru) reported 47 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 47 minutes ago from Hammersmith, England

  @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

• 
  MARK A IZATT (@markaizatt) reported 49 minutes ago from Hounslow, England

  Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

• 
  MARK A IZATT (@markaizatt) reported 49 minutes ago from Lambeth, England

  Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

• 
  Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported 51 minutes ago from Kensington, England

  @VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!

• 
  Pudding (@no1snoopyfanuk) reported 54 minutes ago from Brentford, England

  @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

• 
  Olivia Anderson (@oliviaanderso34) reported 59 minutes ago from Hammersmith, England

  @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Dance (@ourdancefamily) reported 2 minutes ago

  .@SMARTYMobileUK is a waste of space. Their live chat asks you a load of trash and to cancel a sim is a pain in the arse. Why can’t a mobile company see the account you’ve logged into and actually provide decent support, every other network can, let’s hope @VodafoneUK fixes it!!

• 
  Bob Baird (@VanDeretto) reported 6 minutes ago

  @VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?

• 
  Ste Jones (@eJ2095) reported 9 minutes ago

  @VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months

• 
  zara (@zara64935) reported 9 minutes ago

  @VodafoneUK I’m stuck in Dubai, you’ve disconnected my service. Please contact me asap

• 
  Pasty (@rhyshunt5) reported 9 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  John from britain (@Johnfo1428695) reported 9 minutes ago

  @VodafoneUK @shaunledge52057 Terrible customer services and the service is rubbish

• 
  Dave Brady (@davebrady22) reported 11 minutes ago

  @VodafoneUK I'm a new customer, how do I claim back my previous provider's early termination fee?

• 
  BozBey (@BozBey58) reported 11 minutes ago

  @VodafoneUK Why would a company like yours, which makes billions of dollars, use some pointless virtual assistant called Tobi? Because of that stupid Tobi, I can't get my work done, nor can I connect with a customer agent. I've never seen such a stupid system.

• 
  Navierstokes (@Navierstokes69) reported 13 minutes ago

  @VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.

• 
  Holly (@hollymorgs) reported 13 minutes ago

  @VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!