Vodafone outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Hounslow, Walton-on-Thames, Southall, and Wandsworth.

City	Problem Type	Report Time
Hammersmith	Wi-fi	1 day ago
Hammersmith	Internet	2 days ago
Hounslow	Internet	3 days ago
Walton-on-Thames	Phone	3 days ago
Hammersmith	Internet	7 days ago
Hounslow	Total Blackout	12 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Matt Scammels (@Matbeluca) reported 1 minute ago from Banstead, England

  Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

• 
  Lily (@lilyrocks) reported 4 minutes ago from Spelthorne District, England

  @VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤

• 
  Perc Angle (@scottPILLgram) reported 8 minutes ago from Lambeth, England

  @VodafoneUK Yeah well you just lost a customer. Idiots

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 8 minutes ago from Hammersmith, England

  @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

• 
  Ridwan Aremu Adedapo (@RidwanAAdedapo) reported 9 minutes ago from Brentford, England

  @VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up

• 
  David (@gingertrvlguru) reported 11 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

• 
  SpeakTheTruth (@uk_scratchcards) reported 20 minutes ago from Richmond, England

  @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

• 
  Sandeep Mudaliar (@iamsm4u) reported 25 minutes ago from Ealing, England

  @VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???

• 
  Pia Kristmansson (@PiaKristmansson) reported 25 minutes ago from Richmond, England

  @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

• 
  Vìncere. (@VictorJ1987) reported 26 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  @thebadissuecollective (@IanDavidRoss1) reported 36 minutes ago from Lambeth, England

  @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

• 
  Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported 39 minutes ago from Kensington, England

  @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

• 
  dhruv shah (@MeherIndustries) reported 40 minutes ago from Brentford, England

  @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

• 
  Jason MacKenzie (@jasonmackenzie) reported 46 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  Lee (@Leepearce23774) reported 51 minutes ago from West Molesey, England

  @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

• 
  PM 🇺🇦 (@prasulm) reported 51 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 51 minutes ago from Lambeth, England

  @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

• 
  Jade Sharp (@jadesharp1992) reported 52 minutes ago from Hounslow, England

  @vodafoneuk Hi guys, when will slow data speeds and dropped calls be relooked into in the TW136AW area? Customer services are saying it's all been fixed for weeks, but calls are still dropping, and speed tests on 4G and 5G are horrendous even outside. Have reset network settings…

• 
  Kat Saha-Sen (@katvantassel) reported 56 minutes ago from Kensington, England

  @VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”

• 
  Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported 59 minutes ago from Hammersmith, England

  @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna Maslowicz (@annamazz) reported 6 minutes ago

  @VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account

• 
  Gav (@gav_hadden) reported 7 minutes ago

  Diabolical service from @VodafoneUK . Recently upgraded to a new plan that was then cancelled in error through no fault of my own. Had to set up brand new order at higher price then to be told activation date will not be until 28.04 Currently without any broadband. Leaving now

• 
  brendan (@kegger1664) reported 7 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  BozBey (@BozBey58) reported 8 minutes ago

  @VodafoneUK Why would a company like yours, which makes billions of dollars, use some pointless virtual assistant called Tobi? Because of that stupid Tobi, I can't get my work done, nor can I connect with a customer agent. I've never seen such a stupid system.

• 
  CAR0LE (@C4R013256) reported 12 minutes ago

  Hello @VodafoneUK I have lost count of the number of times I have tried to contact you today. I have been cut off each time (so not a great advertisement for your network!!)

• 
  The Memedalorian (@mxtthewpxrker) reported 13 minutes ago

  @VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection

• 
  John from britain (@Johnfo1428695) reported 14 minutes ago

  @VodafoneUK Why is your customer services so awful you have got to be the worst i have ever had to talk with. If I contact you regarding an upgrade or extra service or anything that involves you taking more money I chat to someone with really good English. So annoying wasted a day

• 
  Shona (@ShonaaLouisee_x) reported 18 minutes ago

  @VodafoneUK any idea why the signal is on and off?? Signal ok with WiFi but when out and about I have no signal whatsoever

• 
  Chris Barnsey (@BarnseyChr77489) reported 19 minutes ago

  @VodafoneUK I phoned up and I spoke to someone he said I needed the complaints department or a different department then said he’d put me through, but it just rang and rang and rang and I was waiting for over an hour and 40 minutes and no one answered. I had to put the phone down in the end.

• 
  Rachel (@Rachel___001) reported 20 minutes ago

  @VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.