Vodafone Outage Report in Kingston upon Thames, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Vodafone
Vodafone is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Paddington, Croydon, Hammersmith, Southall, City of Westminster, Hackney, Wandsworth, Greenford, Waltham Forest, City of London, Hampstead, Southwark, Guildford and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Paddington |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Southall |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
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gary watkinson
(@WatkinsonGary) reported
from
Hackney, England
@VodafoneUK Still have not addressed my complaint.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.
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Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@VodafoneUK Hi, I will private message if that’s okay. The signal coverage here says full signal inside and out on the Vodafone website, with limited 5G coverage. But I can’t anything except 3G (50%-75% signal). If it was decent 3G it wouldn’t be a problem but 1.3mbps isn’t enough.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You still have not addressed my complaint.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Beren
(@berenz) reported
from
City of London, England
@VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
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Joe Robert Waistell
(@JoeWaistell) reported
from
Lambeth, England
Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄
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Maryam Bahrami
(@MBahrami10) reported
from
City of London, England
Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup
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Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@Sam14Nov) reported
from
London Colney, England
I've recently become a member of your network @VodafoneUK. Have to say that it's been an absolute letdown as far uninterrupted data service goes. Y'day was my first day with you & ever since, the connection's been inconsistent. Can you please check and rectify this on priority?
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Sam
(@Sam14Nov) reported
from
London Colney, England
@VodafoneHeIp I've recently become a member of the @VodafoneUK network & have to say that it's been an absolute letdown when it comes to uninterrupted service. Y'day was my first day with you & ever since, the connection's been inconsistent. Can you please check and rectify this?
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Will deBrún
(@willdebrun) reported
@VodafoneUK ridiculous customer service. Been on chat for 2.5 hours now and still no better off with my query!!
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Kim Cowley
(@KimCowley2) reported
@VodafoneUK @ianmid1 And am still waiting for you to sort this out, vodafone used to offer a good service, what has gone wrong?
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✨Little Parry✨
(@MadameCupcakes) reported
@VodafoneUK How about a reply to my private message? Not much juice left and using friend's WI-FI as you cut me off guys - up stream without a paddle - cannot contact my GP or Cardiac Nurse. Come on Guys - I need support here.
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Kim Cowley
(@KimCowley2) reported
@VodafoneUK @ianmid1 Pay as you go 1 has started to charge me for incoming text even when my phone is off, as well as charging for calls I have not answered. disgusting service
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André
(@andreimuri) reported
@VodafoneUK I’m not sure what the issue is, but I do not have internet when relying on my mobile connection, even though it shows up as full bars 5G. And it’s been this way for the past couple of days - I’ve tried restarting and resetting the phone with no luck.
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Ambs
(@amberrose129) reported
@VodafoneUK can someone from your customer service please contact me ASAP in regards to my previous account. Thanks
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✨Little Parry✨
(@MadameCupcakes) reported
@VodafoneUK This is not the experience I expected from @VodafoneUK either, when I first joined up 20 years ago - you guys were such a good company with good customer service - the last few weeks I have been treated very badly by Customer Service, all saying differing things, no consistency.
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Penny Roberts and Pickle
(@PoplarsPenny) reported
@VodafoneUK your customersevice is crap all I want to do is speak to someone in person not an automated payment system. I'm seriously thinking of cancelling my contract