Vodafone Outage Report in Kingston upon Thames, Greater London, England
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Vodafone
Vodafone is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Kingston upon Thames, England
The most recent Vodafone outage reports came from the following cities: Hounslow, London, Wandsworth, Paddington, Croydon, Hammersmith, Southall, City of Westminster, Hackney, Greenford, Waltham Forest, City of London, Hampstead, Southwark, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 5 minutes ago |
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Internet | 54 minutes ago |
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Internet | 9 hours ago |
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Wi-fi | 1 day ago |
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Wi-fi | 2 days ago |
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Phone | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Iwona Sadowska (@IwonaSadowska) reported from City of London, England@SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK
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Hannah (@_h_wisher) reported from London, EnglandYo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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Don Morgan (@donmorgan007) reported from Leatherhead, England@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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rizvonov fayoz (@fredycruger) reported from Hounslow, EnglandContract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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Claire Johnson (@C4U_Claire) reported from London, EnglandNot in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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rizvonov fayoz (@fredycruger) reported from Hounslow, England@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Claire Johnson (@C4U_Claire) reported from London, EnglandNot in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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William (@willyhamm) reported from Hackney, England@Newhall70 @VodafoneUK Vodafone hustle everyone with shit contracts - my dad pays them a ******* fortune for a nothing contract!!!!!!’
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Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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rizvonov fayoz (@fredycruger) reported from Hounslow, England@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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Delia Ozarchevici (@deliavici) reported from Paddington, England@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
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Ian (@Vig79) reported from Lambeth, England@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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rizvonov fayoz (@fredycruger) reported from Hounslow, England@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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rizvonov fayoz (@fredycruger) reported from Hounslow, England@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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SmawscreamUK - did the bad rocket kill you? good. (@StarscreamUK) reported@p1anetmatt @VodafoneUK they told me initially it was due to the distance from the fibre box to my house, i walked outside and put my hand on the box and said nope its only 15 feet, then it was due to distance from the exchange, which i turned 90deg and said its down the road, 1/5 a mile, i can see it..
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Derek Ivens (@derekivens) reported. @VodafoneUK Customer service: like being immersed in a Kafka novel, but with far less optimism for a successful outcome in which anyone at all is not profoundly miserable. 0/10.
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007nai (@007nai) reported@VodafoneUK Another poor automated service that can not help at all!! 💩💩💩💩
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007nai (@007nai) reported@VodafoneUK @OpenreachHelp incredibly poor service. I’ve taken a day off work for nothing and you are doing nothing to fix the issue
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Pandu (@pandu_shantilal) reported@VodafoneUK Please improve Vodafone Karnataka (india) network coverage, people facing network congestion and slow 4G data speed issues,also call drop and connectivity issues. Please offer free callertunes and missed call alerts so that people wont move to jio or airtel.
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Mezin Aslan (@Mezin1905) reported@VodafoneUK this is absolutely rubbish network I have used, sim only contract £42 per month but so weak and to low reception it doesn't connect the network is really annoying me and is effect my work.! is really bull SH!T, I may really thinking to end my contract with #Vodafone
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007nai (@007nai) reported@VodafoneUK @OpenreachHelp been waiting since 8am for your engineer to come out and your customer services can’t help 😡😡😡
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Bob Dore (@BobDore) reportedWhat the devil is going on with @vodafoneuk in the south today. 4G is up and down like a yoyo.
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Matt (@p1anetmatt) reported@StarscreamUK @VodafoneUK You'll get jack **** out of them unless you get a senior Openreach engineer out to do line tests.
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Kieran (@McScruff111) reported@VodafoneUK Hi, in the veryme section of your app I'm getting error 6201. After looking online this is because it wants my default browser to be safari but I'm android now (I was apple). Is there anyway you can fix this your end. I have missed free coffee 😞