Vodafone Outage Report in Kingston upon Thames, Greater London, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Kingston upon Thames, England

The most recent Vodafone outage reports came from the following cities: London, City of London, Islington, Croydon, Uxbridge, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, City of Westminster, Hackney, Greenford, Waltham Forest, and Hampstead.

City	Problem Type	Report Time
London	Internet	12 hours ago
London	Internet	18 hours ago
City of London	Wi-fi	18 hours ago
London	Internet	18 hours ago
Islington	Internet	19 hours ago
London	Internet	20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Maryam Bahrami (@MBahrami10) reported 3 minutes ago from City of London, England

  Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup

• 
  Shailesh Grover (@sgr0ver) reported 5 minutes ago from Kingston upon Thames, England

  What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

• 
  Cath Murphy Birchall (@CMurphyBirchall) reported 11 minutes ago from Lambeth, England

  So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.

• 
  Gemma Thomas 🇪🇺 (@gemma_thomas7) reported 11 minutes ago from Camberwell, England

  I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

• 
  Beren (@berenz) reported 13 minutes ago from City of London, England

  @VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno

• 
  Eonia (@ValkyrieEonia) reported 13 minutes ago from London, England

  @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

• 
  Cath Murphy Birchall (@CMurphyBirchall) reported 14 minutes ago from Lambeth, England

  @VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.

• 
  wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported 14 minutes ago from Kensington, England

  @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!

• 
  wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported 19 minutes ago from Kensington, England

  @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!

• 
  Fifi Garfield (@_Fifi_Garfield_) reported 19 minutes ago from Whyteleafe, England

  @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

• 
  Andy Field (@AndyField1) reported 26 minutes ago from Kingston upon Thames, England

  @VodafoneUK what is the problem with your data services in KT3

• 
  Olivia Anderson (@oliviaanderso34) reported 32 minutes ago from Hammersmith, England

  @VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!

• 
  G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported 41 minutes ago from Kingston upon Thames, England

  @VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

• 
  Ed King (@edkingUK) reported 41 minutes ago from Lambeth, England

  @TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

• 
  Mohamed SHAHAT (@mshahat_eg) reported 51 minutes ago from Kingston upon Thames, England

  @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

• 
  William Cooper (@WillPCooper) reported 52 minutes ago from London, England

  @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

• 
  Tom Quinn® (@TomTheProducer1) reported 54 minutes ago from Camberwell, England

  Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.

• 
  Julia Stephenson, the only Leaver in Putney 🇬🇧🥂 (@Vernia) reported 55 minutes ago from Wandsworth, England

  @bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰

• 
  Eonia (@ValkyrieEonia) reported 58 minutes ago from London, England

  @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

• 
  Jeff Stevenson (@ukcomic) reported 59 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tariq Mahmood (@mrtariqmahmood) reported 3 minutes ago

  @VodafoneUK They are closed. I ve ony just discovered the problem. Last time it took an email to your director to get the problem fixed. It happens every bloody time. I ll wait til Friday then cancel the contract as I'm sick of it now.

• 
  🄰🅂🄷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_AndroidAsh) reported 3 minutes ago

  @VodafoneUK What's difficult? I've never even seen this call screen so I'm guessing it's iOS, but it looks like the left is to end the current call and answer the new, the middle is stay with the current call and decline the new and the right is hold the current call and answer the new.

• 
  Tariq Mahmood (@mrtariqmahmood) reported 3 minutes ago

  @VodafoneUK My uncle has died . We are making funeral arrangements. I should have to waste my time fixing problems of your making

• 
  Dhivya vasudevan (@Dhivyavasudeva1) reported 5 minutes ago

  @VodafoneUK I’ve had such a worst experience placing a new broadband order with Vodafone can’t imagine how you’ll treat the customers once you put us on contract ?

• 
  Fiona Southall (@FionaSouthall2) reported 5 minutes ago

  @VodafoneUK over 20 minutes on the phone so far to get a PAC code so I can move to a different provider after many years of chatbots, long phone queues and totally disinterested store staff (Oldham). Customer of over 20 years, in case you’re interested.

• 
  vicky k b (@vickykb6) reported 6 minutes ago

  @VodafoneUK disappointed with customer retention care, been with you 20 years, had my handset since 11th March 21, sound is not working can’t make calls, no customer loyalty just simply nothing you can do as out of warranty - well i will be out of contract and changing providers

• 
  Char-a-lot (@charleigh_gee) reported 7 minutes ago

  @nedionlannn @SkyHelpTeam @VodafoneUK Same here in Norfolk stupid Vodafone.

• 
  Owain Powell-Jones (@owainpj) reported 7 minutes ago

  @VodafoneUK Spent ~ 2 hours in an online chat with 4 individuals in 3 different departments all of whom failed to solve the problem and passed me on Customer Services #FAIL Technical Support x2 #FAIL Upgrades #FAIL So you see @VodafoneUK are consistently bad whichever 'method' you try

• 
  Alex Waite (@AlexWaite_htafc) reported 14 minutes ago

  @VodafoneUK I started my call at 7.30pm, and was put on hold, listening to the same 3 songs over and over, occasionally interrupted by being told we are really busy, not once did it mention closing at 8pm, so I was still on hold when it was closed according to you!!! Great service.. 🙈

• 
  Fiona Southall (@FionaSouthall2) reported 16 minutes ago

  @VodafoneUK Thanks, a very good customer service advisor called Eliza helped me out.