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Vodafone outages and service status in London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Vodafone generated 5 outage signals in the last 24 hours around London, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 17, 9:38 AM GMT+1.
  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 6% Phone (6%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 2% TV (2%)

The latest reports from users having issues in London come from postal codes EC1N , SE14 , E13 , SE13 and SW6 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in London, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Vodafone

Vodafone is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near London, England

The most recent Vodafone outage reports came from the following cities: London, City of London, and City of Westminster.

CityProblem TypeReport Time
London Wi-fi 6 minutes ago
London Internet 16 minutes ago
London Internet 40 minutes ago
City of London Internet 1 hour ago
London Internet 8 hours ago
London Wi-fi 2 days ago

Nearby cities with recent reports

City of London

1 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • adamkeeler
    adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • JonGreenland2
    Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • C4U_Claire
    Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • BeersWithNathan
    Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • berenz
    Beren (@berenz) reported from City of London, England

    @VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno

  • DanielSSmith
    DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • _EmsMarie
    🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • DomLee1987
    DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • foday_cyril
    Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • singhjitesh1
    Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • ValkyrieEonia
    Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • TrumptonRiot
    MttB (@TrumptonRiot) reported from City of London, England

    @VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!

  • C4U_Claire
    Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • DanielSSmith
    DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • saya_lon
    さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • danielsouza
    Daniel Souza (@danielsouza) reported from City of London, England

    I know that there is probably a great design team in place, but @VodafoneUK is the worst experience for a leading company I ever had. 1

  • ValkyrieEonia
    Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • lhom
    Luiz Ottino (@lhom) reported from City of London, England

    @VodafoneUK 1000 millions of years to finish the Elizabeth line and still without any antena of 5G or any data signal? 😢

  • life_of_nads
    Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from City of London, England

    @SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • FuzzyAHF
    Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported

    @VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?

  • Iain_McCallum
    IainMcCallum (@Iain_McCallum) reported

    @VodafoneUK I am shocked and surprised that you are unable to connect me to the team that is supposed to support customers experiencing difficulties with Home Broadband. I have now been without service for 24 hours. Maybe you shouldn't be in the business of communication?!

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    @VodafoneUK what’s going on with the poor signal in north west Shropshire Oswestry area only 1 bar of 4g no internet connection?

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK you are a total shambles max Taylor ceo and mangerment need to look closely at stuff mefa money company poor service and liars avoid vodafone

  • lukethorne1990
    Thorner (@lukethorne1990) reported

    @VodafoneUK 4g not working again in BS21 I am so glad my contract is up tomorrow so I can move to EE what an awful service you have @VodafoneUK, pure rubbish

  • LamsLuani
    LAMS LUANI (@LamsLuani) reported

    @VodafoneUK is the worst phone service provider in the UK hands down

  • minkimeal
    🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported

    day 4 of no internet and 0 help from @VodafoneUK @VodafoneGroup

  • l3roy0
    Leoy S (@l3roy0) reported

    @VodafoneUK @Alisoncurran5 @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

  • AstonTimothy
    Tim Aston (@AstonTimothy) reported

    @VodafoneUK Hi, my broadband has gone very low speed and my app will not work. Can you help?

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?