Vodafone

Vodafone Outage Report in London, England

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The latest reports from users having issues in London come from postal codes SE14, EC1N, SE13, NW2, SW8 and E13.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in London, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in London, England 12/05/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, London, City of Westminster, Croydon, Hampstead, Camden Town, Wandsworth, Fulham, Paddington, City of London, Hackney, Hounslow, Stanmore, Enfield Town and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • stevie_nicholls Nic Steveholls 🍍 (@stevie_nicholls) reported from Camden Town, England

    @VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?

  • markaizatt MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

  • LeanderLouD Leander (@LeanderLouD) reported from Bexleyheath, England

    @VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • walshswalls mick (@walshswalls) reported from Poplar, England

    @VodafoneUK Thanks Charlotte but why couldn’t Vodafone give an existing customer the same deal as new customers , I’m happy with the Vodafone service

  • richardcoventry Richard Coventry (@richardcoventry) reported from Hounslow, England

    @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

  • wickes40 julia wickes (@wickes40) reported from Bromley, England

    @VodafoneUK Not working id like to speak 2 a manager

  • RidwanAAdedapo Ridwan Aremu Adedapo (@RidwanAAdedapo) reported from Brentford, England

    @VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • Naineschristian Nainesh (@Naineschristian) reported from Stratford, England

    Worst service by vodafone uk. Please avoid vodafone .it is a terrible and ******* Cheater @VodafoneUK

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

  • MrBurakC Burak C. (@MrBurakC) reported from Enfield Lock, England

    I need a customer representative to contact me. Urgent! @VodafoneUK

  • buckyboy73 LB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buckyboy73) reported from Bexleyheath, England

    @VodafoneUK utterly useless customer service AGAIN and AGAIN

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • MrBurakC Burak C. (@MrBurakC) reported from Enfield Lock, England

    Tonight Vodafone ate my 80 pounds. I couldn't connect to customer service at all. Vodafone never found a solution to my problem. A complete disappointment . I will change my operator as soon as possible. Do not use Vodafone!!! @VodafoneUK

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • MrBurakC Burak C. (@MrBurakC) reported from Enfield Lock, England

    Since I couldn't make an internet package, I had problems with my job. And it didn't help at all and only ate the money. I didn't deserve this.@VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Telynores1 Swansea & Gower Wedding Harpist Nia Siân Davies (@Telynores1) reported

    @samanthalewis22 @VodafoneUK I’m having the same issue. Not a good start.

  • Benizzle19 The Incredible Hulk (@Benizzle19) reported

    @laurenroseh @VodafoneUK This issue *still* needs resolving today please.

  • SkyandBull Paul Smiddy (@SkyandBull) reported

    Anybody else finding @vodafoneUK 's customer service beyond useless at the moment? Doing simple things well is far better than developing a complex offer and doing it badly.

  • SallyBriggs34 Sally Briggs (@SallyBriggs34) reported

    @VodafoneUK is there a problem with your app? I have been trying to access it for the last hour but keeps saying it’s unavailable and to retry!

  • DanTheManOnline Dan The Man (@DanTheManOnline) reported

    @VodafoneUK said they were gonna phone me today between 12 and 2pm to discuss my issues ....and not even that they can do right 😔🙈. It's comedy at this point

  • Babynatnat Nat-Nat 💕😍🎶 (@Babynatnat) reported

    @VodafoneUK I guess you don’t want my money. Been trying to pay my bill for the past 3 days and the app is down. Can’t get through on the phone either as I don’t have time to sit on hold for over an hour.

  • laurenroseh ♡ Lauren ♡ (@laurenroseh) reported

    @VodafoneUK distress caused by such a minor thing that could most likely be resolved in 5 mins - but of course can’t get it sorted because no one is responding. Customer service is shocking and will not recommend to family and friends.

  • MegFord_ ♏egan (@MegFord_) reported

    @VodafoneUK when we call 191 it directs us to your website which is down! How are we supposed to pay our bill on time when your customer services team aren’t available and your website isn’t working?

  • bazgooch Baz ***** (@bazgooch) reported

    Holy ****, trying to get anything sorted through @VodafoneUK is nigh on impossible

  • veggiedream1 Gem (@veggiedream1) reported

    @VodafoneUK hi @VodafoneUK any idea how long your site and helpline might be down for?