Vodafone Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC1N, SE14, NW6, NW10 and SE13.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near London, England
The most recent Vodafone outage reports came from the following cities: Wembley, Hackney, London, Paddington, City of Westminster, Wandsworth, Croydon, Watford, Camden Town, Newham, Enfield Town, Fulham, Harringay, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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Mark Prowse
(@MarkProwse64) reported
from
Kensington, England
@VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
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.
(@JS2017JS) reported
from
Stratford, England
@VodafoneUK An hour and a half and STILL no response. Disgraceful customer service
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Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Enfield Lock, England
Moved from @VodafoneUK to @ThreeUK because signal was always rubbish, and it’s only got worse 😂 nightmare
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Comma Lover
(@pilkunnussija) reported
from
Camden Town, England
@VodafoneUK: Please fix my cellular data service. Check your DMs.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Marysia Trembecka
(@MarysiaT) reported
from
City of London, England
Wow. . @VodafoneUK no Internet service in Central London. Your first fix has made it worse & now been on hold for 13 mins to no avail #badservice #Vodafone
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Eugene 🦄🎀
(@eugene_x_x_) reported
I've had about two hours out of the whole day where my broadband has been working properly. I don't know what is up with @VodafoneUK and their awful broadband connection, but I may as well be throwing my monthly payment for it in the bin at this point 🙄
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Saadia Zulqarnain
(@Szulq83) reported
@VodafoneUK the worst network ever! Disconnected my business number in error and now they’re telling me I have to wait up to 3 working days to have it connected again. I have missed out on work calls from clients due to your INCOMPETENCE!!! It’s disgusting service
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Lottie Kenneth
(@lottokento) reported
@VodafoneUK Charging £6 for a text message would call for a better service and proper English! You're charging premium prices for very poor unacceptable communication.
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ShannLouiseReynolds
(@ShannLouiseRey1) reported
Worse network provider in the world goes to - @VodafoneUK
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Omran
(@omran1978) reported
@VodafoneUK I have been on the phone to your complaints team and I have to fix the mistakes of Vodafone! My tweet was to express my frustrations on yet again poor service and let your CEO know!!
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Russell Cannon
(@Russell65744633) reported
@MrMMarsh @VodafoneUK @virginmedia Virgin Media is a fibre/cable service completely separate from normal BT phone lines, so you can only have it if your street is covered. The sign-up process should know if it's not available at your address and prevent you going ahead. 🤔
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Jordan Theakstone
(@jtheakstone_3) reported
@VodafoneUK Hi folks, who do I speak with regarding my mobile data not working correctly since day 1. My phone (and other phones) show full 4G signal but I only get between 0-1 mb down. I've spoken to live chat but they couldn't resolve the issue
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Cate Humphrey
(@catebiggs91) reported
I've only got experience of about 5 different mobile networks... but @VodafoneUK is the worst by far. Billing & Contracts are scammy (they overcharge you until you notice), their online account interface is awful, and they don't follow GDPR rules. #Avoid #BadCustomerService
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Ashley
(@TwixLogic) reported
Wouldn’t bother with @VodafoneUK - 5 days, no internet, people telling me I’ll get a call back within 24h, nothing. Told issue resolved, still here. Now it’s bank hols so probably nothing till Tuesday. Next step is Ofcom as I can’t seem to speak to anyone relevant at Vodafone 🙃
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therealJackieFu
(@fu_thereal) reported
@VodafoneUK Please let me know why I have now had to visit your store twice to try and upgrade my phone, both times I've been told that the system isn't letting them proceed. I'm a long standing customer and this really is a rubbish customer experience