Vodafone Outage in London, England

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

 Problems detected at Vodafone

Vodafone problems in the last 24 hours in London, England

Vodafone Outage Chart in London, England

September 24: Problems at Vodafone

Vodafone is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(44.74%)
Phone
(37.59%)
Total Blackout
(8.27%)
Wi-fi
(5.64%)
E-mail
(2.63%)
TV
(1.13%)

Vodafone Outage Map Near London, England

The most recent outage reports and issues originated from Croydon, Golders Green, City of Westminster, Watford, Islington, City of London, Ilford, London, Sutton, Paddington, Balham, Hackney, Chingford, Tottenham and Lambeth.

Croydon Internet
Golders Green Internet
City of Westminster Wi-fi
Watford Phone
Ilford Phone
London Internet

Vodafone in London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vodafone Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:
  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • RobG_UK Robert Green (@RobG_UK) reported from Lambeth, England

    @VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from City of London, England

    Have had the most horrific customer experiences in my life with @vodafoneuk @vodafonegroup what should have been a simple task of cancelling an unused contract (5th attempt) - the chat operative took nearly two hours trying to sell other products & call operator just hung up! 😡

  • DanielCooke1982 Dan Cooke (@DanielCooke1982) reported from Watford, England

    Considering they are two of the UK's biggest organisations, I have never received such a shit level of service for a business as I have from @nextofficial and @VodafoneUK over the last few weeks. Absolute masters in failure!

  • jenkothegreat Jack J (@jenkothegreat) reported from Wandsworth, England

    @VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust

  • wibblewobble70 WildmanFett (@wibblewobble70) reported from Hackney, England

    @jamieswb @vodafone @VodafoneUK Same thing happened to me. Vodafone Didn’t cancel extra data...removed app access so I didn’t see till a £150 bill arrived via debt collectors 😡

  • gakhan Gohar Khan (@gakhan) reported from City of London, England

    @VodafoneUK your customer service and retention is going bad to worse. Leaving you soon to find a provider that cares about what customer wants.

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else

  • MrJayArsenal Jay (@MrJayArsenal) reported from City of London, England

    @VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful

  • JackWFarrell Jack Farrell (@JackWFarrell) reported from Camberwell, England

    Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone

  • EronZekaj Eron Zekaj (@EronZekaj) reported from Brentford, England

    @VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused

  • vitosauras Helen is going to Spa! 🏁🇧🇪 (@vitosauras) reported from Tottenham, England

    @VodafoneUK Postcode won't help when I'm on a train I'm afraid 😂 just an observation

  • mattfishr66 Matt Fisher (@mattfishr66) reported from Merton, England

    @VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • DrBroadstock Martin Broadstock (@DrBroadstock) reported from Croydon, England

    @VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...

  • mo_rashid25 Mo Mo Jo (@mo_rashid25) reported from Poplar, England

    Hi @VodafoneUK, I’m a home broadband customer on Superfast 2 package. Recently been having issues, my connection would drop around 9/10pm then would come back on 1/2am. Happened few days in a row. Got in contact and booked Openreach engineer. Found no issues on my line.

  • its_Saifur Alhumdulillah for everything🤲🏾 (@its_Saifur) reported from Hackney, England

    Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • DanielCooke1982 Dan Cooke (@DanielCooke1982) reported from Watford, England

    Hi @VodafoneGroup @VodafoneUKdeals @VodafoneUK.... How have you been so successful at being so terrible for the past 72 days. You upgraded your systems and downgraded every element of your business. Can't even send email updates correctly. You should be embarrassed.

  • SteveLondon79 Steve (@SteveLondon79) reported from Islington, England

    @VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.

  • chadedwards (((Chad))) (@chadedwards) reported from Camberwell, England

    @VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience

  • Paul_Jones_1983 Paul Jones (@Paul_Jones_1983) reported from Croydon, England

    @VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    .@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

  • Camtana25 £45m + Player Sales FC (@Camtana25) reported from Wandsworth, England

    @VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.

  • carlafrancome Carla Francome (@carlafrancome) reported from Tottenham, England

    @VodafoneUK I’ve spent an hour trying to get to Wood Green only to find out they have no replacement phones. Such poor service.

  • speelingmstake Freya (@speelingmstake) reported from East Ham, England

    @VodafoneUK You know I can see you replying to other people. I'm now at day 3 of being ignored and not helped. Still no service.

  • speelingmstake Freya (@speelingmstake) reported from Poplar, England

    Am now flying home. Which means my agency is going to be calling me looking to book me for shifts. Which they can't do if my phone service does work. So at this point @VodafoneUK **** up goes from dangerous and inconvenient to actually costing me money.

  • speelingmstake Freya (@speelingmstake) reported from Poplar, England

    So I'm now reaching the end of day 3 with no phone service cos @VodafoneUK can't seem to fix whatever they've done to switch off my service. Had to navigate London with a paper map, no one has been able to get hold of me off Twitter/Facebook.

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Harrow Weald, England

    @VodafoneUK I’m trying, and have tried since this morning, to pay my phone bill so it doesn’t affect my service but they system has been down all day. Please advise

  • yapkultan Yaprak Kul (@yapkultan) reported from Islington, England

    @VodafoneUK since yesterday having internet issue !!!!!!

  • DaleFrancis12 Dale Francis (@DaleFrancis12) reported from Poplar, England

    @VodafoneUK Your network is slow and have full signal in Canary Wharf.

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    @VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • jezmaw Jeremy Maw (@jezmaw) reported from Islington, England

    @VodafoneGroup truly shit ! Waiting over 20 hours for 2gb of extra data , 3 calls/chats and still they can’t load it. @VodafoneUK

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:
  • riksterukhc Captain love puff (@riksterukhc) reported

    Hello we’re @VodafoneUK and we’re as much use as tits on a goldfish. Worst customer services I’ve ever dealt with. Attitude problem galore. Good riddance!

  • Cathyy20K cath (@Cathyy20K) reported

    @VodafoneUK Issue still not sorted 😡 I'm now on the phone having to explain myself again

  • noori617 MR (@noori617) reported

    @VodafoneUK No mam i m @VodafoneIN customer they are cheaters

  • noori617 MR (@noori617) reported

    @VodafoneIN @VodafoneUK @VodafoneGroup Still no solution #happytocheat

  • NSussex4 Nathan (@NSussex4) reported

    @VodafoneUK I have been awaiting a call back since Thursday regarding technical issues as well as the fact that you’re not able to provide the speeds you’ve promised and not done anything.

  • bodycIocks cusack (@bodycIocks) reported

    @VodafoneUK could you dm me please, problem with an old contract I’ve had

  • Paulus_Bill1977 Paul Billanie (@Paulus_Bill1977) reported

    @VodafoneUK hi Vodafone are there network problems at the moment...trying to make calls and none are connecting...yes bill is paid before that is asked

  • dmh2504 Donna (@dmh2504) reported

    @VodafoneUK Still working hard to get my pre order... Are you still blaming Apple. I went to the apple store at Brent cross while shopping at the weekend to ask when the delayed stock would reach @VodafoneUK I was told no issues with supply 🤔. May have to look elsewhere at this rate .

  • GiaRose001 Gia lele Amos (@GiaRose001) reported

    Day 6 @VodafoneUK No WiFi.... No new router.. No call.. No help

  • tykelawyer Leeds Maverick (@tykelawyer) reported

    @VodafoneUK 4 days and no assistance. Useless Vodafone. Please cancel my Apple Watch contract.