Vodafone Outage in Leyton, Greater London, England

@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!

@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

@VodafoneUK @Hermesparcels you might be the worst courier service but even your non existent customer service is better than Vodafone

@VodafoneUK I have asked for my Spotify to cancel once my red entertainment tariff has ended. Yet it has not help

@VodafoneUK Hi, it was just a few minutes ago, I went to check and it just sits there like it is going to dial, but never does. I tried to call someone after and that rang fine

@VodafoneUK hi, is there an issue with the voicemail system as I can’t get it working by either pressing the voicemail button or dialling 121?

Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!

@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

@VodafoneUK Moved into new flat in Highbury (N5) and signal is basically non-existent. Help please!

Oh hi @VodafoneUK it’s been 10 days since I was able to use data, a week since I reported it and you’ve still never been in touch to tell me what you’re doing to fix it. Are your illusive Specialist Care Team planning on getting in touch?

@TheWansteadtap I got it for £5 pm with sky for a year as the internet here was so bad now I’m with @VodafoneUK now the speed is over 80MB

@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

@VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.

@jonthefireplod @VodafoneUK They must have a problem with their mast in this area as as soon i came to Canary Wharf it is working properly now.

@VodafoneUK your service (particularly Internet) is not working in #Hackney area. #e8 #e9

@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?

@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2

@VodafoneUK My home broadband has been down since 10.30am. Can you advise when it will be operational again?

Disgusting service once again from @VodafoneUK Can't wait until my contract is up in July and I can leave to another network

@VodafoneUK I have sent you a DM. You have messed me about for weeks. Please reply ASAP to fix the situation.

Be aware @VodafoneUK will not cancel a distance sold phone contract, within the 14 day cooling off period, immediately. They will attempt to string it out, charging customers who have been unable to use their 'services' for an unspecified time. @BBCWatchdog @BBCYourMoney. 🤔

@VodafoneUK check out the chat history I made with your service online. My account number is 7058078657

@VodafoneUK @YouTube Vodafone is a terrible company! I did not receive my order (unlimited sim and device). I asked them to resend, and they refused. Then, I ask them to cancel my order, and they transfer my chat to the whole company's department with no solution.

I’d have previously recommended Vodafone to everyone, but honestly if you’re considering swapping network do not use @VodafoneUK - I regret renewing my contract with them. 0 customer loyalty and shocking service. Don’t get tied into a contract like I have. Avoid them!

I really don’t like to take anything out on call handlers, as it’s not their fault, but I REALLY cannot stay patient anymore. Someone from @VodafoneUK is about to get an earful. DO NOT USE THIS NETWORK!!!!