Vodafone Outage in Islington, Greater London, England

@VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

@VodafoneUK your iOS app no longer tells me how many days left until my new cycle of data? I’ve checked and I am running the latest version of the app. Any known issues with it guys?

@VodafoneUK Thank you for reaching out. Ideally, I’d like to see Turkey and North Cyprus back on Vodafone UK’s roam-free list. But if that is not possible, you should announce this change of service and offer a 30-day option for customers to quit their contract. I’ll DM you now

@OpenreachHelp You’re rude and aggressive engineer turned off my WiFi while fixing a neighbours yesterday. @VodafoneUK have confirmed this. I do not see why I have to wait 3 days to have you send someone out to turn it back on. Please DO NOT send the person who came yesterday

How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

@OpenreachHelp After talking to @VodafoneUK it seems my broadband has been turn off by the rude aggressive Openreach engineer who was working on the box on my house for another customer. Is this really how Openreach engineers operate ?

@VodafoneUK @OpenreachHelp An engineer came to install a line for a neighbour from box on my house. He was super rude and aggressive and when he left out internet no longer worked please help

Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

We've just recently switched to your broadband service @VodafoneUK and it's been awful, signal dropping out, slow download speeds. Terrible service

@VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”

@VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me

Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

@VodafoneUK the network appears to have gone down again

@VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

@VodafoneUK hi guys how do I actually speak to a person in customer service? Keep getting redirected to website that isn’t working to amend some issues

@VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

@VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

@VodafoneUK my service is out orpington area

@VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

@VodafoneUK disappointed to be honest.... been a customer for over 12 years with 2 mobile accounts, broadband and home phone and was given my PAC code this morning to move my business elsewhere 😔

Never ever get a contract with @VodafoneUK, they ripped us over £30+ every month of my contract so my mum cancelled it and because she didn’t cancel it the month the contract ended they’ve charged £250 and threatened court if it’s not paid, the phones not been used since December

@VodafoneUK Oh no! I have already provided the details in your latest DM Callum. Looks like I am now having to start the enquiry all over again. Could one person at Vodafone deal with a customer from start to finish??? #Frustrating!

@VodafoneUK Why is my 4G not working!? After being on an online chat for over an hour yesterday, resetting every setting, downloading new internet settings it’s still not working! Help please 😔

@VodafoneUK I am not a Vodaphone account holder. Therin I assume lies the problem. The account holder gifted the phone to a non account holder.

@VodafoneUK @SohaibAshrafUK But... your own support page says it’s live for new customers and will be enabled for existing ones in the coming month. COULD YOU PLEASE BE CONSISTENT FOR ONCE??!!

First @virginmedia go down and then @VodafoneUK goes down! Both providers off and on more than a bloody light switch!

@VodafoneUK I give up in the end. I was on hold for 90 minutes and my call never got answered. Luckily my contract expires in a month and it will be moved

@VodafoneUK I have just purchased a red entertainment sim-only contract which was advertised to have a choice of entertainment options. After purchasing I only have the option of youtube premium which I do not want. There is no option to cancel, how can this be resolved?

@VodafoneUK I have just purchased a new red entertainment plan and it is not giving me the option to select Spotify as my entertainment offer. If this is no longer an option I wish to cancel this contract and switch providers.