Vodafone Outage in Islington, Greater London, England

@VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

@VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

@VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!

@VodafoneUK I have DM’d you an issue I have. Any chance of a response please.

@VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers

@VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

@ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

@VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing

@VodafoneUK I hope that you sort out your customer service, i had to cancel my order because of redirection issues that was not done properly. I am really disappointed.

@VodafoneUK utterly is shock that my friend I recommend to leave o2 to you. Has endured the worst customer service and your app is also technical faults and now she’s disconnected! Please kindly explain

@VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

@VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)

@VodafoneUK This doesn’t mean that you make 4G work like shit so people have to upgrade. Thanks.

It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.

This is becoming a daily frustration and I look forward immensely to leaving this terrible company @VodafoneUK next month when my contract is up. I don’t care for your offers

hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK

@VodafoneUK I am having a problem with my home WiFi, the IP location is set in India for some reason and it is causing an issue with online shopping, pop ups and news. Can you help please as I have been trying to contact Vodafone for weeks. #Vodafonedown

It really doesn’t pay to be loyal to companies these days - the “great deal” @VodafoneUK are offering me for an early upgrade is so much worse than if I was a new customer or if I would transfer to a competitor...

@VodafoneUK Can you help find my lost phone number? I switched from Vodafone to Vodafone both pay monthly & now support emails me to say they can't find my old number which I wanted to keep. #vodafone #lostphonenumber

@VodafoneUK honestly the worst customer service I’ve ever come across. A bunch of thieves and liars. Where is my refund that I have been waiting for 3 weeks

@VodafoneUK 10 days no service, reinstated for 2 hours and now im completely disconnected - number no longer in service. No one at vodafone is listening. Whats going on ????

@VodafoneUK I’ve been trying for weeks now to discuss my broadband speed, you ask me to PM which I do then I get ignored for days at a time and then you send emojis. If I was a prospective customer would I be treated as such?

@VodafoneUK Lets see I was told the same thing 4 days ago when the issue started

@VodafoneUK my broadband activation date was yesterday (6 July) I have been advised that @OpenreachHelp have delayed the activation my two days!!!! Really, really poor service

@VodafoneUK are your services down in the port Glasgow area? Mobile broadband seems down.

Anyone @VodafoneUK ? Could someone at least acknowledge and let me know what time the broadband “team” starts? Numerous phone calls and tweets but nothing from @VodafoneUK so far. Broadband still not connected. Not a good start for a new customer is it?