Vodafone Outage Report in Southwark, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Southwark come from postal codes SE1.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Southwark, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Vodafone
Vodafone is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent Vodafone outage reports came from the following cities: Croydon, London, Hackney, Southwark, City of Westminster, Hammersmith, Newham, City of London, Harringay, Poplar, Kensington, Tower Hamlets, Hampstead, Camden Town and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Luke Paul Brown
(@lukeybrown1991) reported
from
Poplar, England
After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Sitting round the pool
(@coleman58) reported
from
Romford, England
@VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?
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Mark Shaw
(@studioshaw) reported
from
Walthamstow, England
@VodafoneUK ordered a new SIM on 2nd January ... still hasn’t arrived! Have been into the chat to investigate twice... I can’t run a business without my phone!! So much for the ‘business network’ HELP!!
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Peter K.
(@p_kosobucki) reported
from
Poplar, England
@VodafoneUK your service (particularly Internet) is not working in #Hackney area. #e8 #e9
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Niki Pilkington
(@NikiPilkington) reported
from
Islington, England
Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎
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Peter K.
(@p_kosobucki) reported
from
Poplar, England
@jonthefireplod @VodafoneUK They must have a problem with their mast in this area as as soon i came to Canary Wharf it is working properly now.
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Mark Shaw
(@studioshaw) reported
from
Walthamstow, England
@VodafoneUK Thanks. Have sent a message. A sim has arrived but not working as I ordered a 2nd one thinking the 1st had got lost in the post. 🙄😬
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Politoons
(@UkPolitoons) reported
@AllisonPearson @VodafoneUK Culture or network? Both on here it seems
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Robin Murphy
(@TweetingGlance) reported
@AllisonPearson @VodafoneUK I have tried three times now to cancel my elderly mums. Even drove a 400 mile round trip so she was present to pass security. I paid her bill in full and they are still sending her bills every month.
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Karen Bell 💙
(@renbell74) reported
@VodafoneUK help please, how do I get a nano sim for one of my sim only numbers?
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colin bennett
(@colinbe74448856) reported
@VodafoneUK we’re currently experiencing issues with our digital services Eta?
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Terry D Jones
(@RealTerryDJones) reported
@AllisonPearson @VodafoneUK Cancel it
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GiordanoBrunoMind 🇬🇧
(@Afreemindisbest) reported
@AllisonPearson @VodafoneUK Seriously though just go on the website and request PAC code to transfer your number if you wish to keep it. If you are on a contract and finish early they will charge you. If there have been issues with your service this may be a lesser charge.
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True Stew
(@TrueStew66) reported
@AllisonPearson @VodafoneUK If it’s because of customer service fair enough but if it’s a mobile and price switch to pay as you go their options are cheap cheap ..
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Beezer Bee
(@BeezerBee2) reported
@AllisonPearson @VodafoneUK If not in contract, text PAC to 65075. You can also request a PAC by calling 191 or using live chat. Give the PAC to your new network provider and they will transfer the number over. If in contract, call them or use live chat to find out what they will charge you to cancel.
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Mrs_Doodle
(@MrsDoodle3) reported
@AllisonPearson @VodafoneUK Tweet them by DM or phone the help centre
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Kav
(@GrumpyKav) reported
@VodafoneUK when is the mast in Royal Wootton Bassett going to be working?? Been down since at least 02/12 and no additional info on your website. Is this also the mast that runs the 2g secure network that smart metres run on??