Vodafone outages and service status in East Ham, England

Problems in the last 24 hours in East Ham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near East Ham, England

The most recent Vodafone outage reports came from the following cities: City of London, Romford, Hackney, Walthamstow, and Dagenham.

City	Problem Type	Report Time
City of London	Wi-fi	7 days ago
Romford	Wi-fi	19 days ago
Hackney	Internet	1 month ago
Hackney	Internet	1 month ago
Walthamstow	Phone	1 month ago
City of London	Total Blackout	1 month ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

• 
  TOM JOY (@tomjoyphoto) reported 2 minutes ago from Islington, England

  Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

• 
  Hayley Goddard (@hayleyecg) reported 2 minutes ago from Stratford, England

  @VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!

• 
  Mark Shaw (@studioshaw) reported 4 minutes ago from Walthamstow, England

  @VodafoneUK ordered a new SIM on 2nd January ... still hasn’t arrived! Have been into the chat to investigate twice... I can’t run a business without my phone!! So much for the ‘business network’ HELP!!

• 
  Matthew Downer (@mddowner) reported 7 minutes ago from Hackney, England

  @VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?

• 
  Dimitris Pikros (@DPikros) reported 12 minutes ago from Southwark, England

  @VodafoneUK Could you please let me know how long it is going to take to fix?

• 
  seth bradley (@foodncraft) reported 14 minutes ago from Hackney, England

  We've just recently switched to your broadband service @VodafoneUK and it's been awful, signal dropping out, slow download speeds. Terrible service

• 
  gary watkinson (@WatkinsonGary) reported 20 minutes ago from Islington, England

  @VodafoneUK You still have not addressed my complaint.

• 
  Nick Dunbar (@dunnydozer) reported 21 minutes ago from Ilford, England

  @VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation

• 
  Joy Debenham Burton (@ziegfieldstar) reported 33 minutes ago from Ilford, England

  @firstdirect @marksandspencer @VodafoneUK Well done First Direct on your superb telephone Customer Service. M&S @Vodaphone Take lessons. Vodaphone Uk fine off shore abysmal. M&S retail staff in S Woodford need TOTAL retraining. Poor is an understatement

• 
  𝙴𝚖𝚒𝚕𝚢 𝙶𝚛𝚘𝚜𝚜𝚖𝚊𝚗 (@goutaste) reported 34 minutes ago from Islington, England

  @VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

• 
  Luke Alison (@LukeAlisonnn) reported 38 minutes ago from Poplar, England

  @VodafoneUK Hi, my first monthly payment came out today and I was charged £37. I have Vodafone Advantage because of who I work for so it’s meant to be £31.45. Can someone help me with this please? Thanks

• 
  Alexandra Blue (@alexandrablue4) reported 41 minutes ago from Hackney, England

  I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing

• 
  gary watkinson (@WatkinsonGary) reported 45 minutes ago from Islington, England

  @VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.

• 
  Nate 🏳️‍🌈 (@TheloneNavajo) reported 47 minutes ago from Islington, England

  @VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal

• 
  Daryl French 🇳🇴🇮🇸🇱🇮🇨🇭🇬🇧 ... ex-🇦🇺 (@daryljfrench) reported 47 minutes ago from Poplar, England

  @ShipBrief @VodafoneUK Your son is pressing the wrong numbers on the menu. Go straight to the "I'm thinking of leaving Vodafone" option. He'll be picked up instantly, and his problem will be solved.

• 
  gary watkinson (@WatkinsonGary) reported 50 minutes ago from Hackney, England

  @VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup

• 
  LB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buckyboy73) reported 56 minutes ago from Bexleyheath, England

  @VodafoneUK utterly useless customer service AGAIN and AGAIN

• 
  Niki Pilkington (@NikiPilkington) reported 56 minutes ago from Islington, England

  Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎

• 
  SteveM (@stevemills_work) reported 57 minutes ago from Poplar, England

  @VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice

• 
  3️⃣8️⃣Bass (@KingofBass_) reported 58 minutes ago from Stratford, England

  @VodafoneUK This doesn’t mean that you make 4G work like shit so people have to upgrade. Thanks.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  adyh (@EuclidAlgorithm) reported 13 seconds ago

  @Katielou86x @Iromg @VodafoneUK Hmmm.... I thought you lot hated cancel culture. I'm sticking with them, their service and prices are brilliant.

• 
  Rob Carmichael (@robcarmichael2) reported 3 minutes ago

  @VodafoneUK what is the issue with the network in the Neath area in South Wales? Data network has been atrocious for weeks now.

• 
  CentralActon 💙 (@CentrAct1) reported 6 minutes ago

  @Derek959Derek @VodafoneUK opposes digital exclusion, whoever suffers it. They support all sorts, of which asylum-seekers form a small part. The work is generous and inclusive.

• 
  restore britain, send them home (@James79792160) reported 7 minutes ago

  @VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants

• 
  lizrichards24 (@SonyRichards4) reported 8 minutes ago

  @VodafoneUK Please can you help with a query?

• 
  Rogue One (@RogueOne18) reported 10 minutes ago

  Now for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested

• 
  Carol Quayle (@CarolQuayl94328) reported 10 minutes ago

  @Iromg @VodafoneUK Yeah, I'm switching too - be careful, because some of the cheap carriers like Lebara run on the Vodafone network.

• 
  victoria Jones (@geordiemammy79) reported 14 minutes ago

  Is there an email address is can send a complaint to please, @VodafoneUK

• 
  Le Coq (@LeCoq_79) reported 15 minutes ago

  The @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.

• 
  Or Sassur (@Orsassur2) reported 18 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.