Vodafone Outage in Dartford, Kent, England

Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing

@VodafoneUK I hope that you sort out your customer service, i had to cancel my order because of redirection issues that was not done properly. I am really disappointed.

@VodafoneUK utterly is shock that my friend I recommend to leave o2 to you. Has endured the worst customer service and your app is also technical faults and now she’s disconnected! Please kindly explain

@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

@VodafoneUK This doesn’t mean that you make 4G work like shit so people have to upgrade. Thanks.

This is becoming a daily frustration and I look forward immensely to leaving this terrible company @VodafoneUK next month when my contract is up. I don’t care for your offers

@8twinge @VodafoneUK Then ditch @VodafoneUK and change providers. And if enough people see this then it might make it clear to @VodafoneUK that their service and attitude needs to change

@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

@VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup

@VodafoneUK i cant get through to customer services and my data and calls have been barred for over a week now - ive paid my bill

@VodafoneUK How does it help or why do I need , all time am at home :)

How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

@VodafoneUK Still have not addressed my complaint.

@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

@VodafoneUK very bad experience while upgrading my plan , struggling last 20 days to correct the plan details still my problem is not solve, issue raise with support team 8 times now. #pathetic #badservice #cheating

@VodafoneUK keep getting error code 4300 when trying to log in to my Vodafone app has been a constant issue for months I've uninstalled the app tried again but still the same

@VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer

@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

@DamianPDavis @VodafoneUK The lockdown has certainly highlighted the need for *real* self-service. It shouldn’t be necessary to speak to someone to get access to the best upgrades.

@JeetendrapalP @VodafoneUK @VodafoneIN You must go for airtel. Much better service from Vodafone. And great customer service

I have taken the new SIM card for 2yr old number8859222266 on yesterday and they have told me that this sim will activated in two hours. And now they told me to travel 40 km from my area. Pathetic service and now changing my operator soon. Bad service @VodafoneUK @VodafoneIN

I have taken the new SIM card for 2yr old number8859222266 on yesterday and they have told me that this sim will activated in two hours. And now they told me to travel 40 km from my area. Pathetic service and now changing my operator soon. Bad service #vodafoneuk #Vodafone

@VodafoneUK @VodafoneIN In india the employee of Vodafone wants to close the company due to their services. The network problem was not resolved from last 8 months. Every statement is fake

@VodafoneUK @MoneyTelegraph Condescending member of cust servs team admits that phone system could ‘do with uograde’ for 19 Million Customers. Yet will not refund overpaid monies to loyal PTSD customer who cannot deal with constant line **** ups. Please return my £125

@CPWTweets @VodafoneUK How ridiculous! My new phone and sim will arrive tomorrow, which I will then start using. Today and tomorrow I have been/will be without signal as you turned my current sim off incorrectly... this is unacceptable.

@VodafoneUK I have a gigabox/cube & unlimited data but my Internet has been v bad since I joined Vodafone. Since Fri it has been so bad I have been unable to deliver work. It dept says problem is Vodafone signal plis help

@killiandonnelly @VodafoneUK Robbing nasties ! They wouldn’t know customer service if it bit them

@VodafoneUK Yes I did - despite being offered through my on-line account a 50% discount, when I applied I was told this was a mistake and it wasn’t available to me a loyal customer of over 20 years - appalling service! Now happily switched to Three!!!