Vodafone Outage Report in Sutton at Hone, Kent, England
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E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent Vodafone outage reports came from the following cities: London, Dartford, Newham, Rochester, Oxted, Hayes, Romford, Waltham Forest and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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SteveM
(@stevemills_work) reported
from
Poplar, England
@VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK Thanks for the offer Ryan but I've already spoken to the complaints team and am now at your Westforeld Stratford store to see if I can resolve the issue now. If unable to I'm going to cancel the watch and wait out my contracts and move to a service that doesnt sell old for new
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Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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jerome ferrer
(@FerrerJerome) reported
from
Kings Hill, England
My New Year’s Resolution is to pass my driving test🙌🏽🙏🏼😁 #VeryMeRewards @VodafoneUK
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
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Sheila Bailey
(@SheilaMaryBaile) reported
from
Ilford, England
@rebeccaejulian 14 working days. So nearly 3 weeks. @VodafoneUK has zero customer service.
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK how god damn hard is it for your salespersons to understand “put me through to retention” instead of being patronising and refusing to, instead going for hard sale!!! And trying to charge £10 for admin on a discount I already receive!
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Michael Bretton
(@mbretton) reported
from
Sutton at Hone, England
@VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK As I have spent the day unsuccessfully trying to access my account & the technical department has 3 times failed to solve it & is now telling me they will try again tomorrow... awful
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@firstdirect @marksandspencer @VodafoneUK Well done First Direct on your superb telephone Customer Service. M&S @Vodaphone Take lessons. Vodaphone Uk fine off shore abysmal. M&S retail staff in S Woodford need TOTAL retraining. Poor is an understatement
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK @Ofcom is this something I should be complaining to you about. @VodafoneUK solution is to repeat the same process for a third time knowing and expecting a different result. Not sure how to take this further but I believe it needs addressing.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Nicola Hergest
(@NicolaHergest) reported
from
Dartford, England
2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK Well done Vodaphone can’t access my account this morning! Technical issues Am out of contract & due upgrade!! O2 here I come to see what they can offer. Always something
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Blamey
(@nicholasblamey) reported
@VodafoneUK : Locked out by "new" security authentication process. Voda decided (after 27 years using a password , 10 years of using an SMS to authenticate the account) to now use date of Birth as a new authentication process. Never gave them so defaults to Wrong DOB =locked a/c
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Chris Sherwood
(@CJSherwood24) reported
@VodafoneUK Hi, my wife is having an absolute nightmare with online chat. She switched to sim only but her old sim has been cut off before the new one has arrived! Leaving her with no phone service. Can you please help?!
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Michael
(@Michaelmkb1) reported
@VodafoneGroup @VodafoneUK Over one month since this tweet and still no response. @VodafoneUK again confirms it is the worst UK provider not only in 2021 but also 2022.
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Darren matthews
(@Darrenm33378749) reported
@VodafoneUK made a payment on Friday still says pending anyone else has have had a problem
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Imogen Steinberg
(@ImogenHopes) reported
@VodafoneUK Hi, can someone please give me call, I've been on hold for 25mins and can't get through. Website page and online chat are not working. Thanks
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Mark Clifton
(@onthepiste) reported
@VodafoneUK @VodafoneGroup @vodafoneuknews 23 days my daughter is without her Christmas present. No matter what amount of money you offer I will not accept. By accepting I am culpable, which I am not. Shame she cannot use the dyslexia functions to help her at school #Dyslexia
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hack 🏅🏅🏅🏅💫
(@ayuda51) reported
@tyllizzlle @VodafoneUK Message me on instagram #6ixhack if you really need help
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Savvvy
(@itsallcoolman) reported
@VodafoneUK I’m really upset with you! I switched to you & was told no engineer is needed. My internet is not working and now I am told that an engineer needs to visit. That’s another day of no work for me & my family! I should’ve stayed with @SkyHelpTeam
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Mark
(@Mark_Parnell) reported
@VodafoneUK ordered sim Friday experience so far is the myvodaphone doesn’t work the esim has not arrived and the customer service is 1 hr to pick up and then get cut off before anything is resolved.
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michael
(@whatmbtweeted) reported
@lousygameruk_ @HMRCcustomers All struggling at present with lots not in work my gf was on Hold to @VodafoneUK got an hour hmrc is **** at the best of the times tho