Vodafone Outage Report in Rochester, Medway, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (52%)
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Phone (30%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent Vodafone outage reports came from the following cities: Southend-on-Sea, Leigh-on-Sea, Maidstone, Grays, Stanford-le-Hope and Chatham.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
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Vodafone Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England
@VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.
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karthi (@kamahade) reported from Sutton at Hone, England
@VodafoneUK How does it help or why do I need , all time am at home :)
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hiyatony (@tonykilsby) reported from Gillingham, England
@VodafoneUK I’ve had no signal for over 24 hours now been waiting for my esim and still haven’t got it
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David-19 (@Davidp1103) reported from Snodland, England
@8twinge @VodafoneUK Then ditch @VodafoneUK and change providers. And if enough people see this then it might make it clear to @VodafoneUK that their service and attitude needs to change
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steve (@steviemc64) reported from Sutton at Hone, England
Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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theo_digital (@theo_digital) reported from Sittingbourne, England
@VodafoneUK I was talking about customer service. Was told there would be 1/2 hr wait - and it was at least that. In the #O2 next door I get served fast.
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jerome ferrer (@FerrerJerome) reported from Kings Hill, England
My New Year’s Resolution is to pass my driving test🙌🏽🙏🏼😁 #VeryMeRewards @VodafoneUK
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England
@VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.
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The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England
@VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really
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nathan parks (@nate_300) reported from Rochester, England
@VodafoneUK hi I had no service for 4 hours in Medway Kent
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Michael Bretton (@mbretton) reported from Sutton at Hone, England
@VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England
@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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Taylor London (@TaylorLDN) reported from Sittingbourne, England
@VodafoneUK Everytime I call 191 to cancel one of the lines on my account I’m being disconnected before being put through to anyone
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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Ryan Taylor (@TaylorLDN) reported from Sittingbourne, England
In Nov 2018 I got an iPhone XR from @VodafoneUK with unltd data for £36 a month. Nearly 2 years later the price has gone up to £51 a month for the same phone but only 48GB of data. If anything the price should have gone down 2 years later. Time to switch to Sky I think 🤔
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England
@VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Rowlands (@mynydd001) reported
@VodafoneUK It's ok, Sky Mobile have provided me with a better spec product, ordered Friday here yesterday. 20years I've been a customer, think it's time to move on.
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Kirsty Singleton (@KirstySingleto9) reported
@VodafoneUK there is something wrong with the app. It’s nonsense to suggest it’s a time zone issue. What app installed is entirely dependent on the origin of your no. Aka account. And people can use their app abroad on hols.
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Danny Wilkinson (@dannywilko) reported
@VodafoneUK I have spoken to 11 of of your people and not one has sorted my issue. 3 hours over two weeks. Been a customer for more than 15 years! Needless to say am cancelling the service
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Januka Wijesinghe ➐ (@JanukaHW) reported
@VodafoneUK Just use an apple account that has not downloaded the vodafone UK app before to download it. Or ask the quality assurance/engineering teams. Then you will experience the problem yourself. There is no need for any of us to DM you.
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Mark Jessop (@MarkAJessop) reported
@VodafoneUK bought new phone, customer service rubbish. Incapable of porting number over. Call centre promise the earth, deliver nothing. Still waiting, having to use two phones. No contact back, continually have to chase, customer care non-existent.
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Jonathan Bulmer (@bulmer_88) reported
@VodafoneUK terrible customer service. Reps keep just keep dropping the calls when I tell them I want to cancel.
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Tracey Dawson (@TraceyDawson19) reported
After 30+ years I told @VodafoneUK I am leaving their network! Never known a company who can mess up as badly as they have just recently! A world renowned communications network who can't seem to treat their customers with the respect we deserve
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Nishant Patel (@nnishp) reported
Want a network you can rely on to give you coverage and reception in London of all places? If so then avoid @VodafoneUK
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Lyall Cory (@uslpc) reported
@VodafoneUK what’s happening with t’Interweb in Exmouth? Your outage message on broadband test says expected fix by 09:00 on Friday 09 Feb. This is just not acceptable with all the WFH people. #broadbandoutage #exmouth #WFH
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Kusal Ariyawansa (@Kusal_CFP) reported
Why do you keep billing me @VodafoneUK despite the contract ending and asking for termination, you agreeing and then blaming a IT issue? This is now on my credit file and you need to get your house in urgently