Vodafone outages and service status in Stanford-le-Hope, England

Problems in the last 24 hours in Stanford-le-Hope, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanford-le-Hope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stanford-le-Hope, England

The most recent Vodafone outage reports came from the following cities: Romford, Dagenham, Brentwood, and Chatham.

City	Problem Type	Report Time
Romford	Wi-fi	8 days ago
Dagenham	Internet	1 month ago
Brentwood	Total Blackout	2 months ago
Brentwood	Wi-fi	2 months ago
Chatham	Phone	2 months ago
Gillingham	Phone	2 months ago

Community Discussion

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Vodafone Issues Reports Near Stanford-le-Hope, England

Latest outage, problems and issue reports in Stanford-le-Hope and nearby locations:

• 
  Justin Teasdale (@Cheeze6970) reported 3 minutes ago from Crayford, England

  @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

• 
  Lewis Glynn (@lewisglynn69) reported 4 minutes ago from Crayford, England

  @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

• 
  Elliott Curran (@ElliottCurran) reported 10 minutes ago from Sutton at Hone, England

  @MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.

• 
  Matt (@Missives0fASub) reported 15 minutes ago from Romford, England

  Any @VodafoneUK users in #Banbury out there on Twitter? Is your phone reception always rubbish or did my phone just have a bad day on Saturday? If we’re going to move there I might just have to move networks.

• 
  bill (@bill_goldie) reported 16 minutes ago from Hextable, England

  @VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

• 
  nathan parks (@nate_300) reported 22 minutes ago from Rochester, England

  @VodafoneUK hi I had no service for 4 hours in Medway Kent

• 
  Marc Francis (@marcfrancis1972) reported 24 minutes ago from Brentwood, England

  @VodafoneUK your service is disgusting ... all I want is pac code ... what your doing is practically illegal

• 
  📶PhoneMast (@Phonemast) reported 25 minutes ago from Crayford, England

  @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

• 
  Joe (@chubbyjoeforza) reported 36 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  roni (@roni9uk) reported 36 minutes ago from Sutton at Hone, England

  @VodafoneUK and if you do dare answer your system has crashed or someone else needs to deal with it and they aren't in. You think £20 is acceptable for compensation on something that JUST DOESN'T WORK

• 
  Addie (@AddieQuinnear) reported 36 minutes ago from Romford, England

  @VodafoneUK I'm trying to call an international number from my mobile but it says its blocked. I've not got any bars on the sim or phone that I can see, can you help???

• 
  Sarah Coburn (@sarahcoburn) reported 37 minutes ago from Hartley, England

  @VodafoneUK help I have no internet for two days unable to verify but you did yesterday contact me now

• 
  Sarah McGinnis (@Sazzle1711) reported 39 minutes ago from Sutton at Hone, England

  @VodafoneUK i've had no signal all morning. the most i get it's 1 bar in 4G - what is going on ?

• 
  Amy M (@WhatAmyDoes) reported 43 minutes ago from Gravesend, England

  @VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog

• 
  roni (@roni9uk) reported 47 minutes ago from Sutton at Hone, England

  @VodafoneUK this 2nd router in 2 months and we have yet to see 1 complete program on tv. I'm not going to shut up and go away. Especially as you conviently delete my authorisation everytime I hang up. How are you still in business. You don't answer tweets or phones

• 
  Ipemndoh dan Iyan (@IP_dan_Iyan) reported 49 minutes ago from Tilbury, England

  @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

• 
  Naps (@antblackberry) reported 50 minutes ago from Crayford, England

  @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

• 
  Ferdinand (@Ferdina69250754) reported 56 minutes ago from Gravesend, England

  @VodafoneUK Your DM is not working, it says sending and never send

• 
  roni (@roni9uk) reported 56 minutes ago from Sutton at Hone, England

  @VodafoneUK absolutely disgusted with your customer service. Been with you since March still can't get operational broadband! Promised call back x3 never happened. Spent a totally of 2 hours of the last 24 either on the phone or trying to get through to you. HOW DO I CANCEL

• 
  sang jiwnarai (@sangcj9) reported 59 minutes ago from Crayford, England

  @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  freespeech (@openchatter) reported 4 minutes ago

  .@VodafoneUK claim they are spending £11bn on their network. I travelled over 50 miles from my home today and at all times the best data signal I got was “E”. If I could leave them tomorrow, I would. @Ofcom

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 8 minutes ago

  @Iromg @VodafoneUK If you really want to know what it's like to be screwed on mobile phone tariffs, you should be a PAYG customer like me. cc. @Jasmineeec6

• 
  sailwithrob - I stand with Israel 🇮🇱🇬🇧 (@sailwithrob) reported 9 minutes ago

  @VodafoneUK is without doubt the most useless customer service company in the world - a whole day wasted trying to get an iphone 17 pro on the network

• 
  Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Big_Grumps) reported 9 minutes ago

  @VodafoneUK if I get a new phone and I decide I don't like the colour, do I have to return it, cancel the whole order and reorder another colour again?

• 
  FINGERSJOHN✌ (@jnafr) reported 12 minutes ago

  Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

• 
  adyh (@EuclidAlgorithm) reported 14 minutes ago

  @Terrenc20723630 @Iromg @VodafoneUK How come they're always showing up as the cheapest option for me? And with the best customer service?

• 
  Joe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WfcJoe_) reported 15 minutes ago

  @duzza007 @VodafoneUK I’m with them. Got a new phone yesterday and my sim hasn’t transferred to the new phone and their live chat was no help so I’ve gotta go up to their store

• 
  Dangerman (@unluckyclay1981) reported 16 minutes ago

  @VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)

• 
  trin🇯🇲🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ttrinityb) reported 18 minutes ago

  I’m sick of calling a company, trying to talk to somebody and getting sent to an AI just **** off This is for you @VodafoneUK useless pricks

• 
  Or Sassur (@Orsassur2) reported 19 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.