Vodafone Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Vodafone
Vodafone is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Chipping Ongar and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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James Eaton
(@jameaton) reported
from
Romford, England
@VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Barry Paffey
(@BarryPaffey) reported
from
Billericay, England
@VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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Chris leigh
(@Chrisle00277910) reported
from
Chelmsford, England
@VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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Nicola Hergest
(@NicolaHergest) reported
from
Dartford, England
2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
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CHAN
(@chanteljox) reported
from
Basildon, England
@VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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karthi
(@kamahade) reported
from
Sutton at Hone, England
@VodafoneUK How does it help or why do I need , all time am at home :)
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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आकाश कुमार
(@AkkiBaba1249) reported
@VodafoneUK Simple! Don't provide network to customers and save them from phishing attacks.
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Steph
(@StephanieYeboah) reported
@VodafoneUK does anyone work at customer service?
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MarkL
(@BromleyCommuter) reported
@Ker_Anderson Has anyone from @VodafoneUK ever traveled on the train from London Bridge to Orpington and tried to use data forget any hope of 5G a bit of 4G but mainly a poor 3G a totally unrealiable service. Maybe buy an VF engineer a train ticket to see how bad it is.
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Neil Martin
(@NeilMar29565882) reported
@VodafoneUK I’ve tried that, but I received the VEA discount last time and can’t see on the link, if the employer is still signed up to this. I called customer services and after 24 minutes on the phone, they couldn’t help.
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Jiten Vaja
(@JitenVaja) reported
@VodafoneUK My issue is not what it does not what it's for but the fact that it's automatically added at point of sale and then me having to remove it via the app. It's a waste of my time.
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Lucie Hood
(@LucieHoodx) reported
@VodafoneUK I have spent 4 1/2 hours on the phone trying to help my Mother get a refund of the £273.25 you took ‘in error’ via insurance payments. Calls get ‘cut off’ It is virtually impossible to hear and understand your call handlers because the line is so bad. Disgraceful
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jialin shen
(@jialin_shen) reported
@VodafoneUK my home gigacube has been super slow for the last week, the 5g light is showing red and 4g showing green. Can you please check the local mast and see whether there is a problem please? The post code is nw3 6JG my account mobile number is 07445093636 thanks
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niall anderson
(@a_niall) reported
@VodafoneUK I’ve been trying to cancel my iPad contract for over a week and you keep cutting me off
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Hollie Jayne F
(@_HollieJayne) reported
@VodafoneUK what’s the point of a callback service that puts you on hold …? Especially when it’s as long as the queue when you first called! 6 minutes and counting … #CustomerExperience
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Spike Galloway Jnr
(@JnrSpike) reported
@VodafoneUK Don't waste your time with Vodafone, into the 2nd day now with no broadband, countless times on the phone & chat. The help via DM on here is pointless aswell. 🤡 🤡 reading from a script, they haven't a clue what's going on, time to switch ISP 🤔