Vodafone outages and service status in Basildon, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 9, 3:53 PM GMT+1.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Vodafone
Vodafone is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Vodafone outage reports came from the following cities: Southend-on-Sea, Basildon, and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Internet | 3 days ago |
|
Basildon
|
Wi-fi | 1 month ago |
|
Southend-on-Sea
|
Total Blackout | 2 months ago |
|
Billericay
|
Phone | 2 months ago |
|
Romford
|
Phone | 3 months ago |
|
Chelmsford
|
Phone | 4 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.
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Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England@VodafoneUK I’ve managed to upgrade online to a 13 pro which now won’t be available for 5-6 weeks. In the meantime, my entertainment package runs out but Vodafone won’t extend it whilst I’m waiting for my new phone. So I’ve had to cancel Spotify otherwise I’ll be paying an extra £9.99 cont…
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Nick Hardy (@Nickhardysufc) reported from Southend-on-Sea, England@VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service
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Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England@VodafoneUK As a customer for over 15 years, who pays in excess of £600 a year AND have signed up for a new contract that’s even more. You can’t give me a couple of months free Spotify 🙄
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Sitting round the pool (@coleman58) reported from Romford, England@VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.
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Marc Francis (@marcfrancis1972) reported from Brentwood, England@VodafoneUK your service is disgusting ... all I want is pac code ... what your doing is practically illegal
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Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
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bill (@bill_goldie) reported from Hextable, England@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Justin Teasdale (@Cheeze6970) reported from Crayford, England@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England@VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandApparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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kelly parker (@kellyjohnparker) reported from Ramsden Bellhouse, England@VodafoneUK is there mobile signal issues in wickford cm11. Had trouble for 3 days
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Joe (@chubbyjoeforza) reported from Gravesend, EnglandDear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Meg🌻 (@m3gan789) reported from Chelmsford, England@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandIt feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Lorraine Towler (@towler05) reported from Romford, England@VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate
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📶PhoneMast (@Phonemast) reported from Crayford, England@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England@VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported@VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?
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Kevin Norton (@KevinNorton2020) reported@VodafoneUK #vodafone I was getting help from a customer service member and in the middle of our conversation the team member said it's now 8:00pm I've finished my shift and disconnected the call before I could reply. Is this normal from Vodafone?
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MH (@MhMyxacc444) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful
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LAMS LUANI (@LamsLuani) reported@VodafoneUK is the worst phone service provider in the UK hands down
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Kartikay Maloo (@maloo_kartikay) reported@ViCustomerCare As you guys have not provided me with any solution and my dad is struggling there, I have submitted a consumer complaint with the reference number 9639843. @VodafoneUK
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Leoy S (@l3roy0) reported@VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.
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Jason (@btc8500) reported@VodafoneUK Still struggling to make a decent phone call. And yet you take over £160 a month off me and I get ****** service Thanks
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Michelle Beckett (@MichelleBeckett) reported@SteveMaslinG @SkyUK @VodafoneUK That’s awful. I’m so sorry your parents went through that. :-( I’m certainly viewing them in a different light after today.
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TheMskedPrancer #NotMyPrimeMinister (@themskedprancer) reportedEverytime @VodafoneUK do maintenance on the location mobile tower they break it and you have no phone signal so cannot call text use the internet for weeks.
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Simon Denye (@simondenye) reported@VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2