Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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steve
(@steviemc64) reported
from
Sutton at Hone, England
Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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karthi
(@kamahade) reported
from
Sutton at Hone, England
@VodafoneUK How does it help or why do I need , all time am at home :)
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Itsmekaty™
(@ItsMeKatyLouise) reported
I’ve never actually known anything like it in my life. I’ve spoken to 7 different agents who have 7 different story’s. But no one can tell me why my phone bill has come out twice . @VodafoneUK your a joke.
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Patrick Dao
(@PatrickDao) reported
Hey @VodafoneUK Your customer service bot is certainly NOT up to scratch or needs extensive brain surgery… does a human ever check customer’s queries? #CustomerService
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Kayleigh
(@Kayleeigh) reported
@mkcouncil @mk_citizen It is illegal to block emergency vehicles to residents. Your unwilling and poor tone leaves me with no other option but to call the police if the same situation continues to occur. I am disgusted your willing to put residents lives at risk for @VodafoneUK to put 4G up!
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Alison Davies
(@alison_c_davies) reported
@VodafoneUK spent 1.5 hrs on the phone on sat trying to upgrade phone and get an Apple Watch. Had to have a credit check even though I’ve been a customer for 15 years. Was told I’d have a call back at 9:30am Wed. Still waiting……..
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David Jenkins
(@thisisjenks) reported
@O2 Repeats and repeats and repeats. It was a number from your customer service teams put me through to. It’s the third time this has happened this week. Frankly I’m sick of **** service having been with @VodafoneUK for five years. This is not a great start is it?
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Iraqi Refugee
(@ShinySm53155291) reported
@MattSaltmarsh @Refugees @VodafoneUK Refugees who registered legally,who stranded in the host countries need (resettleme). It is the best solution to end their suffering. Every years complains increase because of(as they say)huge number of refugees,it is not huge number,,it is the accumulation of non processed files
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nashan868
(@nashan868) reported
Hi @VodafoneUK I’m still waiting on hold - I’ve been waiting 4 hours I got through to Kushboo at 15:31 who hung up on me - after 2 hours on hold - do you have no customer service at all? This case is with your highest team and they are totally rubbish at responding
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Anthony Kearney
(@kearnel) reported
@VodafoneUK @VodafoneGroup we called customer services yesterday, we also emailed the ceo complaints, all we ever get is it will be 3 days, but ive been told it would be 3 days ever since ive ordered. how hard is it for someone to hand over a phone to a courier and send it out
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Michael Mcaliskey®
(@MickMacca) reported
Had @VodafoneUK and @CityFibre fitted and activated on October 21st and I still have zero Internet connection .. absolutely disgusting product and customer service
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Gurkan Oluc
(@grkn) reported
All right, have been talking with @VodafoneUK for the last week about my issue, the folks looking to Twitter support are extremely professional. They spent time understanding my issue, escalated and get it sorted. Kudos to them.