Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford, Southend-on-Sea, Maldon and Romford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
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| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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Barry Paffey
(@BarryPaffey) reported
from
Billericay, England
@VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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James Eaton
(@jameaton) reported
from
Romford, England
@VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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karthi
(@kamahade) reported
from
Sutton at Hone, England
@VodafoneUK How does it help or why do I need , all time am at home :)
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay
(@LindsayCOOPS) reported
@VodafoneUK disgusted that you have left my vulnerable 87 year old mum who lives alone with a blocked phone. Despite paying charges for additional calls yesterday she still is unable to use it. Call centre totally unhelpful! Customer for 20 years-not for much longer
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Shaz
(@nikralzahs) reported
@VodafoneUK you might want to re-train some of your staff from the sales department. I had a call yesterday by a passive aggressive girl trying to sell additional crap that I quite clearly said I don't want or need. Some people have anxiety and don't need that extra stress.
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Eddie
(@articeddie) reported
@VodafoneUK But as a Three customer is not much use to me, unless you fancy matching my current tariff ?
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Lindsay
(@LindsayCOOPS) reported
@VodafoneUK @phoebe_d1 Exactly the same thing has happened to my 87 year old mum who lives alone with Alzheimer's. Cut off for making more calls than usual, bill paid but still no service!
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Leigh Woods
(@Leigh_Woods) reported
@VodafoneUK Hello all. Hope you can help. We lost mobile signal around 3 hours ago. Could you please confirm if there is a problem and when signal may be back up. Thank you.
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Lucy Holmes
(@scoobyduloobylu) reported
@VodafoneUK get a grip with your tech support! Useless!
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Rob Frost
(@FrostForecast) reported
@mikewcdx @VodafoneUK Isn't that the truth. Got the 'we are still working on it and you'll hear by Friday'. Fine today as I'm on annual leave but Friday I'm supposed to be working from home. A description of the issue would be nice to give me some context.
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K
(@kir4an_) reported
You are a joke and your customer service is shocking. No one knows what to do next, made a complaint and still nothing being done @VodafoneUK
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Rob Frost
(@FrostForecast) reported
No updates from @VodafoneUK on the issue with my Gigafast connection and now I'm not able to get hold of a support agent to check if anything is happening. Why does no one seem to have a proper service status page anymore?
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jamanda
(@AmandaJSaunders) reported
@VodafoneUK Thanks. It was ok for a bit but I think it's actually my broadband which is the problem