Vodafone Outage Report in Basildon, Essex, England
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Vodafone
Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Basildon, England
The most recent Vodafone outage reports came from the following cities: Chelmsford, and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Phone | 9 days ago |
|
Dartford
|
Internet | 2 months ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Maldon
|
Phone | 3 months ago |
|
Romford
|
Internet | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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📶PhoneMast (@Phonemast) reported from Crayford, EnglandSo disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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Meg🌻 (@m3gan789) reported from Chelmsford, England@courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!
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Meg🌻 (@m3gan789) reported from Chelmsford, England@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandThe strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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sang jiwnarai (@sangcj9) reported from Crayford, England@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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steve (@steviemc64) reported from Sutton at Hone, EnglandDevasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandApparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Naps (@antblackberry) reported from Crayford, England@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©
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The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England@VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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📶PhoneMast (@Phonemast) reported from Crayford, England@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandIt feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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📶PhoneMast (@Phonemast) reported from Crayford, England@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Omar Daze (@daze_omar) reported@VodafoneUK Called 2 or 3 times nothing substantial offered, outright refused to give the offer which was for new customers only. Tbh I've been telling her to shop around for years but she said you were the best network. This was the last straw and she's left now. 20 years is a long time.
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Ray (@raylumondo) reported@VodafoneUK Are you guys on 5G around Woking area? My dongle is quite slow not worth what an actually paying for
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Piyush Pithwa (@Piyush_Pithwa) reported@VodafoneUK Just had a call from the courtesy department for leaving Vodafone, only to be hanged up abruptly without expressing any gratitude or concern to their customer. Money is all that matters to them! Glad I am leaving! #BadCustomerService
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Paul 🚁 (@abzpaul) reported@VodafoneUK Yes. The experts answered after 25 minutes....and a 2nd booster is on the way. Pretty good service once you do get through.
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Jerry (@jerry_the_grey) reported@VodafoneUK @WeAreOpenreach All I’m asking is for you to take my money. I need an installation date in March (which are getting rarer and rarer) and would like to apply the £150 voucher. Phone service unhelpful and complaints (don’t want to complain - just place an order) department hung up on me. 4/4
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BURAK ISIK (@theburakisik) reported@VodafoneUK hello is vodafone wireless down in my area? TW10 7LB?
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Valvaliantthor5 (@Valvaliantthor7) reported@VodafoneUK 2nd day now of no to little signal Vodafone get your act together and start providing to your customers what they actually pay you for in case you have forgotten it a service!!! And signal it's so bad I can't use your own service checker
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ABHISHEK sharma (@AbhiS2993) reportedVI Started cheating like Banks. Said you got discount on bill now bill is increased by 100 Rs.. If you are not having money to run business ethically, please shut down.. #VI @VodafoneGroup @VodafoneUK
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🐞👽🌱david (@UapDavid) reported@JohnnyBoylan2 @VodafoneUK People were stupid enough to vote leave.
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Gablag (@Gablag6) reported@Noz_T3rra @VodafoneUK I agree, I've tried to get help from them with an issue they created. But nothing, transferred back and forth, no answer, no solution... And lately ignorance. That is their solution.