Vodafone outages and service status in Basildon, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
The latest reports from users having issues in Basildon come from postal codes SS15 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 22: Problems at Vodafone
Vodafone is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Vodafone outage reports came from the following cities: Basildon, Southend-on-Sea, Billericay, and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Wi-fi | 21 days ago |
|
Southend-on-Sea
|
Total Blackout | 1 month ago |
|
Billericay
|
Phone | 1 month ago |
|
Romford
|
Phone | 2 months ago |
|
Chelmsford
|
Phone | 3 months ago |
|
Dartford
|
Internet | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Naps (@antblackberry) reported from Crayford, England@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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📶PhoneMast (@Phonemast) reported from Crayford, England@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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karthi (@kamahade) reported from Sutton at Hone, England@VodafoneUK How does it help or why do I need , all time am at home :)
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Ben Johnson-Owen (@ben79owen) reported from Romford, EnglandOMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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Matt (@Missives0fASub) reported from Romford, England@LizzieCernik @VodafoneUK See the problem I have is that I spent all day there on Saturday and my network was bloody awful!
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Wildbaynz 💉💉 💉💉 2 ➕ 2 ➕ 🤧 (@WildBayNZ) reported from Brentwood, EnglandGood morning @VodafoneUK I am trying to cancel my Big Value Bundle via the phone options for a few days. All i get is you are experiencing difficulties. How long will it be before these difficulties are fixed.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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steve (@steviemc64) reported from Sutton at Hone, EnglandDevasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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James Bonner (@bollybonner) reported from Southend-on-Sea, England@VodafoneUK @VodafoneGroup I'm not letting this rest fyi. Your treatment to your customer is deplorable. Your 'resolution manager' didn't resolve anything and I am not paying you a dime. No service equates to #nocharge. I'd rather see you in court you thieving bums :))
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service
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Jake Harold (@JakeHarold_) reported from Chelmsford, England@VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England@VodafoneUK Ordered Broadband for my new home through compare the market, received a message today telling me my order had been cancelled! customer services advised me to re-order through compare the market which I did and have now been declined!!! 😡please help ! @VodafoneUK
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Iyabode Adeyefa (@doctoradeyefa) reported from Grays, England@VodafoneUK Vodafone put a defaulted account of £21 on my credit history which they have owed up to as ‘electronic error’ as I did not have a financial relationship with them!! PLEASE HELP!! This notice is preventing my remortgage!!
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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Amy M (@WhatAmyDoes) reported from Gravesend, England@VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog
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sang jiwnarai (@sangcj9) reported from Crayford, England@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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James Eaton (@jameaton) reported from Romford, England@VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.
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Meg🌻 (@m3gan789) reported from Chelmsford, England@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Somerset Bobby 🇬🇧 (@SomersetBobby) reportedAt 12:45pm today, my @VodafoneUK Internet connection stopped working. I still had an IP address with 50mbps down and 12 up, but no data could make it through. (Curiously, the VoIP phone still worked.) It was like that until around 11pm, when service was restored. A check on the Vodafone Network Status Checker said there were no problems reported. (Couldn’t do it before because of the lack of Internet connectivity.) Anyone else have problems today?
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Sanford Charles (@SanfordCha59884) reported@VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly
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IainMcCallum (@Iain_McCallum) reported@vodafoneuk I was assured I would be compensated for the week’s lack of service I experienced last month but of course NO SUCH THING has been reflected in my bill. Just awful. Morally Bankrupt.
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Daniel Pybus (@danielpybus) reported@VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"
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Jahyne (@Jahyne5) reported@VodafoneUK how come my network doesn’t work??😭😭
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simon withers (@KalEl_WBS) reported@VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!
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Tracey Davies (@miss_traceydav) reportedThat was the weirdest afternoon ever - Sky broadband went down around 2pm and has just come back. However, we all then also lost the mobile data signal too - how is that even possible when they are not connected?! @VodafoneUK I had no way of finding out what was happening
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Fox Lane Books 🦊 (@foxlanebooks) reported@VodafoneUK I have no signal on my phone at all, and I mostly work from home. I am in YO8 9NA - what is going on??
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Leoy S (@l3roy0) reported@VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.
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mark (@markLFC2010) reported@VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?