1. Home
  2. Companies
  3. Vodafone
  4. Basildon
Vodafone

Vodafone outages and service status in Basildon, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vodafone generated 1 outage signal in the last 24 hours around Basildon, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 1, 4:23 PM GMT+1.
  • 33% Total Blackout (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Basildon come from postal codes SS15 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent Vodafone outage reports came from the following cities: Basildon, Southend-on-Sea, Billericay, and Romford.

CityProblem TypeReport Time
Basildon Wi-fi 19 hours ago
Southend-on-Sea Total Blackout 12 days ago
Billericay Phone 14 days ago
Romford Phone 1 month ago
Chelmsford Phone 2 months ago
Dartford Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • towler05
    Lorraine Towler (@towler05) reported from Romford, England

    @VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service

  • ninac_x
    N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • bill_goldie
    bill (@bill_goldie) reported from Hextable, England

    @VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.

  • JakeHarold_
    Jake Harold (@JakeHarold_) reported from Chelmsford, England

    @VodafoneUK I cannot access my account and your dms are a minefield… can someone help me

  • hetty24tigger
    Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK is there problems with your internet currently? I seem to have no WiFi!

  • WhatAmyDoes
    Amy M (@WhatAmyDoes) reported from Gravesend, England

    @VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog

  • kazzitabs72
    Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • BarryPaffey
    Barry Paffey (@BarryPaffey) reported from Billericay, England

    @VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩

  • roni9uk
    roni (@roni9uk) reported from Sutton at Hone, England

    @VodafoneUK this 2nd router in 2 months and we have yet to see 1 complete program on tv. I'm not going to shut up and go away. Especially as you conviently delete my authorisation everytime I hang up. How are you still in business. You don't answer tweets or phones

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • kazzitabs72
    Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !

  • Cheeze6970
    Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

  • kayleighkruse
    KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.

  • amdjuntouchable
    #POWER (@amdjuntouchable) reported from Romford, England

    @VodafoneUK I regret joining your service since yesterday my data hasn’t been working 😑👎🏽

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    Any @VodafoneUK users in #Banbury out there on Twitter? Is your phone reception always rubbish or did my phone just have a bad day on Saturday? If we’re going to move there I might just have to move networks.

  • Nickhardysufc
    Nick Hardy (@Nickhardysufc) reported from Southend-on-Sea, England

    @VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service

  • AddieQuinnear
    Addie (@AddieQuinnear) reported from Romford, England

    @VodafoneUK I'm trying to call an international number from my mobile but it says its blocked. I've not got any bars on the sim or phone that I can see, can you help???

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyShots71
    Tony (@TonyShots71) reported

    Morning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹

  • tonyfraser24
    tt (@tonyfraser24) reported

    @VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order

  • Carolin85504213
    CarolineS (@Carolin85504213) reported

    @VodafoneUK your network is down in Fleet Hampshire

  • tweetyjeanie
    Jean McGeoch (@tweetyjeanie) reported

    @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

  • SanfordCha59884
    Sanford Charles (@SanfordCha59884) reported

    @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

  • andshar70
    andshar70 💙🐝 (@andshar70) reported

    @VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?

  • KLearn
    Karen Loughridge (@KLearn) reported

    @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

  • mandagunion
    Manda Gunion (@mandagunion) reported

    @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

  • Beckiviner
    Rebecca Catherine Viner (@Beckiviner) reported

    @VodafoneUK 5th time i am failing to log in and order a new phone due to the brain nanite issue as i said. i am currently hating all exsitacne and need to escape UK as their is only abuse here to me

  • jonnypwilson
    Jonny Wilson (@jonnypwilson) reported

    Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.