Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 11/25/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Chelmsford and Southend-on-Sea.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK @VodafoneGroup in the chat queue. Cut off when I was 2nd in the queue. Wow. What terrible service! Running out of chances at Vodafone

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK broadband at home not working for 2nd day in a row and it’s eating into my mobile phone data - please sort this urgently as due to be working from home tomorrow

  • bollybonner James Bonner (@bollybonner) reported from Southend-on-Sea, England

    @VodafoneUK It will be the worst present ever

  • hetty24tigger Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK is there problems with your internet currently? I seem to have no WiFi!

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • JakeHarold_ Jake Harold (@JakeHarold_) reported from Chelmsford, England

    @VodafoneUK I cannot access my account and your dms are a minefield… can someone help me

  • AddieQuinnear Addie (@AddieQuinnear) reported from Romford, England

    @VodafoneUK I'm trying to call an international number from my mobile but it says its blocked. I've not got any bars on the sim or phone that I can see, can you help???

  • bollybonner James Bonner (@bollybonner) reported from Southend-on-Sea, England

    @VodafoneUK @CostaCoffee Coffee over customer service? #*****

  • MaxineTJones Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England

    @VodafoneUK I’ve managed to upgrade online to a 13 pro which now won’t be available for 5-6 weeks. In the meantime, my entertainment package runs out but Vodafone won’t extend it whilst I’m waiting for my new phone. So I’ve had to cancel Spotify otherwise I’ll be paying an extra £9.99 cont…

  • MaxineTJones Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England

    @VodafoneUK As a customer for over 15 years, who pays in excess of £600 a year AND have signed up for a new contract that’s even more. You can’t give me a couple of months free Spotify 🙄

  • kellyjohnparker kelly parker (@kellyjohnparker) reported from Ramsden Bellhouse, England

    @VodafoneUK is there mobile signal issues in wickford cm11. Had trouble for 3 days

  • bollybonner James Bonner (@bollybonner) reported from Southend-on-Sea, England

    @VodafoneUK Been there done that. Your company is a funking joke. Cancel my bill now for this number 07786067000

  • Sazzle1711 Sarah McGinnis (@Sazzle1711) reported from Sutton at Hone, England

    @VodafoneUK i've had no signal all morning. the most i get it's 1 bar in 4G - what is going on ?

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • bollybonner James Bonner (@bollybonner) reported from Southend-on-Sea, England

    @VodafoneUK @VodafoneGroup I'm not letting this rest fyi. Your treatment to your customer is deplorable. Your 'resolution manager' didn't resolve anything and I am not paying you a dime. No service equates to #nocharge. I'd rather see you in court you thieving bums :))

  • doctoradeyefa Iyabode Adeyefa (@doctoradeyefa) reported from Grays, England

    @VodafoneUK Vodafone put a defaulted account of £21 on my credit history which they have owed up to as ‘electronic error’ as I did not have a financial relationship with them!! PLEASE HELP!! This notice is preventing my remortgage!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Niky84322754 Niky (@Niky84322754) reported

    @VodafoneUK I think most people want 1. Good coverage 2. Good customer service. Vodafone provides neither

  • esiotrot54 Nemesis (@esiotrot54) reported

    @VodafoneUK Well I have conflicting and confusing — not always polite— dialogue from your live chat team—poor and slow connections, and having been with Vodafone for many years do not expect to be slapped with an exorbitant ETF charge when expressing criticism of service and performance

  • missdonnamoore Donna (@missdonnamoore) reported

    @VodafoneUK still waiting to get through to your compkaints team since my broadband is down for the 4th time in 2 months. Joke of a company 45 minutes and counting

  • JaneSummers4 Bogle's Wood (@JaneSummers4) reported

    @VodafoneUK Happy to report that the @VodafoneUK SM on-line support team have been very helpful. WAY better than the call service.

  • NicosBabe Sarah Whitehead (@NicosBabe) reported

    @VodafoneUK I’ve never had a problem before! This morning before I left for work, the Wi-Fi was working on my phone, now I’ve just got home from work and it won’t connect to Wi-Fi. I’m having to use my mobile data

  • FranticImpala InnanetJake💙 (@FranticImpala) reported

    @VodafoneUK I'm having problems connecting to the internet with 4G it says there is a signal present but not internet available & my calls keep dropping also. Not even able to call 191. Can somebody help please ?

  • mikejw Mike Whiting (@mikejw) reported

    @VodafoneUK Hey, your checkout appears to be broken if you try to add an alternative delivery address.

  • jo_bazz jo bones 🦴 (@jo_bazz) reported

    @VodafoneUK thanks karla, the chat person was understanding when I said I couldn’t move it . I’m just being grumpy it’s chill. they think it’s a problem with the cabinet (that’s the thing on the street right?) and they’re on the case

  • MuriosaHouston Muriosa Houston (@MuriosaHouston) reported

    Disgusted with customer service from @VodafoneUK been on hold for over half a hour to get through to someone to say my call was being transferred to then being cut off

  • ToePuntFife Toe Punt Fife (@ToePuntFife) reported

    @VodafoneUK Why is it that your mobile sims won’t work in a 4G router? I thought Ofcom had stopped you discriminating device types to access your network?