Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 01/18/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Maldon, Romford, Chelmsford and Chipping Ongar.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • Cathytaps Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England

    @VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • WhatAmyDoes Amy M (@WhatAmyDoes) reported from Gravesend, England

    @VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @Les5175 @VodafoneUK @SkyUK Having the exact problem.

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.

  • DWJStevens1991 Dean Stevens (@DWJStevens1991) reported from Sutton at Hone, England

    @charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.

  • Nickhardysufc Nick Hardy (@Nickhardysufc) reported from Southend-on-Sea, England

    @VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo

  • Cathytaps Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England

    @VodafoneUK Ordered Broadband for my new home through compare the market, received a message today telling me my order had been cancelled! customer services advised me to re-order through compare the market which I did and have now been declined!!! 😡please help ! @VodafoneUK

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • heyyychrissie Chrissie (@heyyychrissie) reported

    @VodafoneUK hi I’ve just redeemed my @CostaCoffee on veryme but I got in there and the coffee machine is broken. I can’t get to another shop within an hour. Any chance one of you can help?

  • GARP1967 Gerard Bogherd (@GARP1967) reported

    @graceblakeley @VodafoneUK I refuse to have any dealings with this awful company. I made 20 phone calls to them (re: overbilling) & my complaint was never dealt with, nor my letters. In frustration, I cancelled my direct debit & their response was to put a black mark on my credit file. #neverusevodafone

  • ZoeMarieRogers Zoe-Marie Rogers 🔸️🇪🇺 (@ZoeMarieRogers) reported

    @VodafoneUK any idea when we can expect our Internet to be back on? Fed up of shoddy inconsistent service if not back up soon will be taking our custom elsewhere.

  • RD03157723 RD (@RD03157723) reported

    @graceblakeley @VodafoneUK VF: If you want to discuss your account balance we'll have to arrange a callback from "management team" Also VF: You can't request a call back until you've settled your account Me: I'm never paying you for a product I did not recieve Now I get Debt collection letters.

  • GeorgeHesson George Hesson (@GeorgeHesson) reported

    @VodafoneUK my 24th monthly charge of my phone contract is due to come out soon, how do I cancel my contract that to make sure it doesn’t keep on charging me?

  • IkarusInfante IkarusInfante (@IkarusInfante) reported

    @graceblakeley @VodafoneUK How can you cancel the contract if you say it ended?

  • hollyb7889 Holly Bulmer (@hollyb7889) reported

    @VodafoneUK I feel more than let down!! I can’t do my job. I can’t watch TV. You are telling me you can’t reconnect me. You could have done these checks before you connected me and let me use the service for 6 weeks!!! The previous tennant used Vodafone broadband!!

  • YupScruffy Scruffy (@YupScruffy) reported

    @graceblakeley @VodafoneUK They once took a full year to send me the code to unlock my phone for a different network. Also for the entirety of my 2 year contract with them I wasn't able to access their website because it said it was under maintenance.

  • Arnold__Simon Simon Arnold (@Arnold__Simon) reported

    @VodafoneUK North Scotland no phone signal.

  • Auslander777 aus (@Auslander777) reported

    @graceblakeley @VodafoneUK My partner was offered a sim from them with no strings attached, cancelled is she never used it. Now she's locked in for a 2 year contract and they refuse to end the contact, she's never used the card!