Vodafone Outage Report in Basildon, Essex, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Vodafone
Vodafone is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Chris leigh
(@Chrisle00277910) reported
from
Chelmsford, England
@VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.
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Barry Paffey
(@BarryPaffey) reported
from
Billericay, England
@VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩
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Michael Bretton
(@mbretton) reported
from
Sutton at Hone, England
@VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.
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CHAN
(@chanteljox) reported
from
Basildon, England
@VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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James Eaton
(@jameaton) reported
from
Romford, England
@VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer
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Nicola Hergest
(@NicolaHergest) reported
from
Dartford, England
2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Morrison
(@RyanMorrisonJer) reported
Hey @VodafoneUK - I think your STOP SMS system is broken. I'm still getting text messages advertising an Android phone I have no interest in despite sending the stop message a month ago.
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Mick L
(@MickL85) reported
@VodafoneUK When are you going to fix the service in Se15 Peckham? It been happening for months now and looking at other tweets this issue has been ongoing since February 2020! Shocking really.
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Charlotte Edwards-Rice
(@Charlerice) reported
@VodafoneUK are there problems with the app? Error messages when I put my pin in, which I know I have entered correctly and never an advisor available to talk to.
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PAULA
(@PaulaJhutch) reported
@VodafoneUK Jay deserves a pay rise, fantastic customer service @VodafoneUK
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Nigel Williams
(@nigelwill2001) reported
@VodafoneUK All I get is "Sorry there's been a problem loading this page" for last 2 hours.
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Vicky Butler
(@VickyButler12) reported
@VodafoneUK I have no mobile phone signal at home and am getting no help what so ever. I am paying for a service I cannot access. How can I get this rectified?
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Paul Rafferty-Floyd
(@PaulRaffertyFlo) reported
@VodafoneUK is there any videos on how to set up super wifi with Alexa as having problems sorting it
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Faye Gordon
(@fayeelizabeth1) reported
@VodafoneUK hey! I arranged to cancel my home broadband but still haven’t received the box to send back the router etc. Can you help with this? Thanks
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Ryan 〓〓
(@_Rudy20) reported
@VodafoneUK customer since 2004, two price rises in 2 years: I asked for an upgrade to price match @tescomobile but the only thing worse than 'upgrade team' is appalling 'complaints' team. Most unsatisfactory. I'll never use Vodafone again, they're all about money, not customers.
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Jomin George
(@JominGe00715465) reported
@VodafoneUK Bad customer service by Vodafone. I have been trying to apply my nhs discount to my sim only plan for many weeks... it is so difficult to get an agent in live chat...and it just gets disconnected... every time you get different people... I had to go through same procedure always