Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 02/04/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Romford, Grays, Upminster and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • hetty24tigger Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • steviemc64 steve (@steviemc64) reported from Sutton at Hone, England

    Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

  • LocksmithsShop The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England

    @VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • stub20000 Stuart McMillan (@stub20000) reported

    @VodafoneUK 6 days of H+ signal in multiple areas of glasgow and support are useless. Sim in another phone, H+, sky mobile in my phone and 4g. Can someone ACTUALLY help???

  • ide6mh2b Matthew Burr (@ide6mh2b) reported

    @VodafoneUK @cariasramirez78 needs #VodafoneTreats as she has been locked down with me for weeks and weeks.

  • alihart1011 alihart101 (@alihart1011) reported

    @vodafoneuk a very disappointed customer here who had no notice of high charges being placed on their account ... no gesture of goodwill from customer services, nothing. Customer with the whole family for over 20 years ... nothing can be done ...

  • _ellengoodman Ellen Goodman (@_ellengoodman) reported

    hot tip: don't choose the same provider for ur phone & wifi when working from home, and whatever u do, don't choose @VodafoneUK 🙃🙃🙃🙃 I haven't had either working properly for 4 days and so far they have done nothing to fix it

  • norrieswife Joan Rowan (@norrieswife) reported

    @VodafoneUK My phone needs replacing as it’s not working properly and @marymod1 doesn’t even have a smartphone.

  • JenniferSpragg Jennifer Spragg (@JenniferSpragg) reported

    @VodafoneUK I’m really disappointed and annoyed with your service. I’ve been on the phone to either replace a faulty product that you’ve sent me or a refund for over 1 hour, and your team can’t even find the order? can someone help? I have the order email and you’ve got my money.

  • CombatDuck97 EmJ (@CombatDuck97) reported

    @VodafoneUK @AsboAaron03 definitely deserves one. He’s never had a new new phone

  • mum_alina 🌸Alina Pereira🌈 (@mum_alina) reported

    @VodafoneUK #VodafoneTreats @londondadof3 because he has been through A LOT since the beginning of the year including his phone being stolen and a Vodafone treat would brighten up his life 💝💞

  • AMANDAJAYNEMJ ❤️🦋Amanda Buckley-Taylor 🦋🦋💜💜💜💜 (@AMANDAJAYNEMJ) reported

    @VodafoneUK I want someone to phone that Tobi is a load of crap I’ve sent a message 🤬🤬

  • JohnDalton6011 John Dalton - really not "moving on" 🇨🇰🇪🇺 (@JohnDalton6011) reported

    @CumbriaCrack The immediate issue is getting proper throughput from the Broadband we have. Here in Firzington, @VodafoneUK "Superfast 2" syncs at a rock-stead 80Mb/s but throughput can decline to dial-up speeds.