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Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Basildon, England

The most recent Vodafone outage reports came from the following cities: Chelmsford, and Dartford.

CityProblem TypeReport Time
Chelmsford Phone 4 days ago
Dartford Internet 1 month ago
Southend-on-Sea Internet 3 months ago
Southend-on-Sea Internet 3 months ago
Maldon Phone 3 months ago
Romford Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.

  • jameaton
    James Eaton (@jameaton) reported from Romford, England

    @VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • mbretton
    Michael Bretton (@mbretton) reported from Sutton at Hone, England

    @VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • Chrisle00277910
    Chris leigh (@Chrisle00277910) reported from Chelmsford, England

    @VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it

  • kamahade
    karthi (@kamahade) reported from Sutton at Hone, England

    @VodafoneUK How does it help or why do I need , all time am at home :)

  • sangcj9
    sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • chanteljox
    CHAN (@chanteljox) reported from Basildon, England

    @VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!

  • antblackberry
    Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • kayleighkruse
    KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • BarryPaffey
    Barry Paffey (@BarryPaffey) reported from Billericay, England

    @VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩

  • kayleighkruse
    KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.

  • NicolaHergest
    Nicola Hergest (@NicolaHergest) reported from Dartford, England

    2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • kazzitabs72
    Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • shanes_loonie
    leah the loonie :)💚🧡 I miss my pops 💔 4.12.20 (@shanes_loonie) reported

    Only been a @VodafoneUK customer a week and they have failed me twice already 😒😩👎🏻

  • GarySearchfield
    Gary Searchfield (@GarySearchfield) reported

    After complaining about @VodafoneUK customer services, online platforms, i.e. Web chat, Vodafone app, in store capabilities and unhelpful representation over the phone. Vodafone Social Media team point me in the direction of their customers service teams I complained about...👏

  • Celine_0306
    Celine_0306 (@Celine_0306) reported

    @VodafoneUK why does the order never go through when trying to order £21.50 broadband with Amazon voucher offer? Is it atoll advertised but no longer available?

  • sebrofg
    sebrofg (@sebrofg) reported

    @VodafoneUK having loads of issues with your broadband. Cuts off at least 5 times a day for about half an hour! Not really good enough in this day and age.

  • gaff1wiz
    Kieran C Walsh (@gaff1wiz) reported

    Dear @VodafoneUK I have had a contact with your for nearly 15 years and have never not paid my bill, asking for a bloody credit check so I can get my phone upgrade is taking the bloody 🤬 you are about to loose a very loyal customer. But you probably don’t care #thanksfornothing

  • NathanParkes15
    Mr.P NQT (@NathanParkes15) reported

    @VodafoneUK have taken just under £400 off of me as they have forgotten to cancel a contract over the past year. They are saying £150 gesture of good will should cover it. Less of gesture of good will more insulting. It’s your staff that messed up!

  • TheOriginalTJS
    Tommy (@TheOriginalTJS) reported

    @bigvern4 @VodafoneUK What’s the problem here? Standard vodafone robbery.

  • pompeyhedge
    ed francis (@pompeyhedge) reported

    @vinokirk @VodafoneUK @O2 They are hoping to be bought out, hence the cutbacks and other issues.

  • Luke26__
    Luke (@Luke26__) reported

    pissed right off how @VodafoneUK are like upgrade the the new iphone 13 with 5G network when it’s not even available in my area 😐

  • bernalunt
    berna (@bernalunt) reported

    @VodafoneUK ok. I’min a queue again after another unhelpful customer service person who cannot give me info about an upgrade. Last week I spoke to the most amazing bloke who was informed +informative and fun and lovely to engage with. A brilliant rep for Vodafone. Today? Shocking