Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Chipping Ongar, Southend-on-Sea and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©
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Jake Harold
(@JakeHarold_) reported
from
Chelmsford, England
@VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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The Locksmiths Shop
(@LocksmithsShop) reported
from
Sutton at Hone, England
@VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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bill
(@bill_goldie) reported
from
Hextable, England
@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Lloyd Stevens
(@Lloydstevens29) reported
from
Romford, England
@VodafoneUK I’ve been unable to login for two days and there’s an error code 4300 . Please help
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.
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Sitting round the pool
(@coleman58) reported
from
Romford, England
@VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@LeeroyLee2) reported
@JessicaCNorton @VodafoneUK Jessica, dont waste your time, they are a total bunch of amateur f#cks. Go in store and refuse to leave until they help. THE WORST CUSTOMER SERVICE EVER. W4NKERS.
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Dave
(@LeeroyLee2) reported
@DeanJA91 @VodafoneUK Don't bother Dean, they are a total bunch of c#nts. Awful customer service. I suggest you go instore, refuse to leave until they help.
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aston 💙🎆
(@the1asty) reported
@itsarcher91_ @bighairyferret @VodafoneUK Likewise. Loving it. Did a fresh install as previous iPhone had a lot of garbage apps on it. Signing into everything took a while lol
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Ed
(@Ed_UKation) reported
@xeepo @VodafoneUK Is it lack of signal.... Or decent signal but it doesn't work.. Or something else? It's often useful to test a prepaid SIM on a couple of other networks for a short while before entering into any contracts. Easy to pick up prepaid SIMs in the supermarket. Cont.
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Dave
(@LeeroyLee2) reported
@steve_bing @VodafoneUK Yep, same experience, hours wasted... how convineint that they can't see your screenshot lol...they are total w4nkers. WORST mobile company ever. Who the f#ck wants to speak to a 🤖 robot. Shicking company.
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Ed
(@Ed_UKation) reported
@xeepo @VodafoneUK Oh Vodafone broadband. Is it the traditional broadband via Openreach infrastructure, or the new Vodafone Gigafast? I hear that Vodafone still have dubious customer service, but so do most of the competition. I've had major customer service problems with both Talktalk and Virgin.
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mohammed iqbal
(@mohamme64835890) reported
@VodafoneUK I was so angry about your poor service and messing around despite of knowing how important a telephone no is for a doctor until i spoke to Heba Ahmed who went out of her way to help me. People like Heba are assets for any institution.
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Moorland Canine
(@MoorlandCanine) reported
@VodafoneUK I’d really like you to explain why I HAVE to talk to someone to end my contract, whilst you’ll happily sign me up and take my money without the help or access to anything other than a bot?
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Eddy Bayton
(@EddyBayton) reported
@MattEJackson @VodafoneUK Vodafone customer service "Too Late, Too Late" . Extra points if you can name the Character, Actor and Film it comes from.
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Tia bessant
(@tia_bessant) reported
@VodafoneUK also I have been on hold for nearly 30mins to sort out an issue with you. Though I have never had any of your products. Ridiculous