Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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The Locksmiths Shop
(@LocksmithsShop) reported
from
Sutton at Hone, England
@VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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steve
(@steviemc64) reported
from
Sutton at Hone, England
Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Powell
(@danadampow) reported
@VodafoneUK day 5 and still no broadband engineer. Fobbed off with lies from Online Chat Advisers. Was promised a call back from an Adviser on the phone, but they never called back. How does a company this big not have a single clue what's going on with my order?
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B.decover@hotmail.com
(@billiedecover) reported
Hey want to be with a provider with terrible signal, bad customer service (except management) still take your money when the contract was cancelled, be on the phone pass to different people as no one wants to deal with the problems they causes. Look no further join @VodafoneUK 🤬
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Lise
(@lise_brown) reported
On holiday paid extra for my data roaming from @VodafoneUK only to have no signal at all and relying on hotel Wi-Fi which isn’t great 😬
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Steve Mulholland
(@stevemulholland) reported
@VodafoneUK 😡😡🤬😡🤬🤬😡🤬 been your customer for 20 years. Just wasted an hour of my valuable time trying to upgrade phone and add an additional line. FUMING 😡
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Alex
(@Edinburgh59) reported
@jillmcgivern1 @VodafoneUK I agree with you worst customer service ever I got connected to a call centre and during call all I heard was laughing in the background how professional Vodafone train there staff it's time to move to another network
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Badmiker
(@Badmiker1) reported
@VodafoneUK, 2 weeks after I told you that my router was broken you finally acknowledge it (only after I demonstrated it to you). Now its going to take *4 DAYS* to get me a replacement? Really not #feeltheconnection. Very, very bad service.
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jgiv
(@jillmcgivern1) reported
@VodafoneUK sort your customer service out. Shambles and the worst customer support. Online and telephone support poor and still not sorted despite reassurance it was
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Rosamund Morgan
(@Rozzermundi) reported
@VodafoneUK please help me set up my landline digivoice phone…I’ve been trying sinceApril. I’m disabled.
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Sara Edwards (Christie)
(@Sajatweet) reported
I have been trying to get help from @VodafoneUK for an issue with my router not connecting to my USB hard drive. I am on call 5 in 3 weeks & getting nowhere. Can anyone recommend Mac / network support near Stirling? @ComTech247 do you do Mac?
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Brian Reid
(@BReid27) reported
@ConnaireMcG @O2 It’s not just the O2 signal. @VodafoneUK is the same. There is a bad signal, never mind 5G we can’t get 3G. It’s proving difficult to run a business in the area when the infrastructure is so bad. Broadband is hit and miss too.