Vodafone Outage Report in Basildon, Essex, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Vodafone
Vodafone is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
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Lloyd Stevens
(@Lloydstevens29) reported
from
Romford, England
@VodafoneUK I’ve been unable to login for two days and there’s an error code 4300 . Please help
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Iyabode Adeyefa
(@doctoradeyefa) reported
from
Grays, England
@VodafoneUK Vodafone put a defaulted account of £21 on my credit history which they have owed up to as ‘electronic error’ as I did not have a financial relationship with them!! PLEASE HELP!! This notice is preventing my remortgage!!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK @VodafoneGroup in the chat queue. Cut off when I was 2nd in the queue. Wow. What terrible service! Running out of chances at Vodafone
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.
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Jake Harold
(@JakeHarold_) reported
from
Chelmsford, England
@VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Sitting round the pool
(@coleman58) reported
from
Romford, England
@VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.
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bill
(@bill_goldie) reported
from
Hextable, England
@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK broadband at home not working for 2nd day in a row and it’s eating into my mobile phone data - please sort this urgently as due to be working from home tomorrow
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©
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Jake Harold
(@JakeHarold_) reported
from
Chelmsford, England
@VodafoneUK I cannot access my account and your dms are a minefield… can someone help me
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Green Goose Gardens
(@goosegardens) reported
@VodafoneUK You can’t and your support folks keep saying you can - there’s multiple posts and complaints about this in your support forums
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paul scholes
(@paulsch46722724) reported
@VodafoneUK you would make a great porn company as your WiFi is only good for going down on people
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Siobhan O'Connor
(@shiv_nz) reported
@VodafoneUK 6 chat advisors and an hour later yet STILL no resolution on how to return my broadband router. Worst customer service ever!
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Andrew Cowe
(@AndyCowe110969) reported
@VodafoneUK do you always treat customers who have the temerity to to leave you like this? Refusing to unlock their phone, and effectively stealing money from their accounts? You are a disgrace.
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Stuart
(@stugster) reported
@CityFibre have shot themselves in the foot using @VodafoneUK. Absolutely no customer service and I've not even got as far as having it installed! What a farce.
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John Pennington
(@diygolf) reported
@AnnRimmer @VodafoneUK Good luck do email search for English directors complain directly to them it’s what I had to do when I had problems with them. Their call centres are 💩 one even advised taking the battery out of my iPhone 😱😱😳😳
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Kirsty Anne Russell
(@kursdul) reported
@VodafoneUK your instant chat is not very instant. Terrible transfer process, delays in responses, agent typing for 2 mins for a ten word line. The Customer Experience is awful. Now chatting with Malik for 4 minutes (4th person in 40 mins) who is yet to say hello.
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Kerry Allan
(@kezzadoll1) reported
@CO5MI5 @VodafoneUK Good luck !! I have been trying since before Xmas!! Present now ruined for my poor wee nerve who is still sat with an expensive phone she can’t use
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Lee Jordan
(@Dodgee72) reported
@VodafoneUK Yo. Nope still no good. If you could just make it easier via the app would be good. I just want to leave, 20 years a customer
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Fay
(@Effie_D) reported
@VodafoneUK @virginmedia Thanks for the update. Is it true you are switching off all Sure Signal boxes on 30/4/21? If it’s true I would never have renewed my contract with you. Sure Signal is the ONLY reason I stay with you.