Vodafone outages and service status in Basildon, England
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Vodafone
Vodafone is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Basildon, England
The most recent Vodafone outage reports came from the following cities: Chelmsford, and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Phone | 13 days ago |
|
Dartford
|
Internet | 2 months ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Maldon
|
Phone | 3 months ago |
|
Romford
|
Internet | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©
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The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England@VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandThe strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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steve (@steviemc64) reported from Sutton at Hone, EnglandDevasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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Meg🌻 (@m3gan789) reported from Chelmsford, England@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Jake Harold (@JakeHarold_) reported from Chelmsford, England@VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund
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Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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📶PhoneMast (@Phonemast) reported from Crayford, EnglandSo disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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📶PhoneMast (@Phonemast) reported from Crayford, England@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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NileGodfrey (@nye_godfrey) reported from Crayford, England@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Lloyd Stevens (@Lloydstevens29) reported from Romford, England@VodafoneUK I’ve been unable to login for two days and there’s an error code 4300 . Please help
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📶PhoneMast (@Phonemast) reported from Crayford, England@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Sitting round the pool (@coleman58) reported from Romford, England@VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !
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Meg🌻 (@m3gan789) reported from Chelmsford, England@courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!
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bill (@bill_goldie) reported from Hextable, England@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Felicity Ward (@felicityward) reported@jaydeadams @VodafoneUK Terrible stuff.
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Blake Maltby (@BlakeMaltby) reported@VodafoneUK Wouldn’t order a thing from here, terrible service and still unresolved issues with a new phone as they won’t assist
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Maria W. Norris (@MariaWNorris) reportedI am ready to start legal action against @VodafoneUK and @VodafoneGroup for continuous failure to fix a mistake THEY MADE. They can send a debt collecting agency after me, but can't send me an email or text confirming they fixed their mistake? 5/
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Lottie (@lottie__fisher) reported@VodafoneUK there's been an issue with my number transfer and I now have no signal on either sim card. When called the number is not recognised. Customer service clueless. I need this sorted ASAP as I have no phone network and urgently need it back. Unimpressed as a new customer.
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Jordan🗿 (@waldie8693) reportedOn another note of bad Services. @VodafoneUK canceling TWICE in a row on the day of installation and with some questionable reasons. Absolute Bullshit! Anyone Know of any reliable internet providers? @bt_uk @TalkTalk what you guys saying?
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Siôn Hughes (@sionwhughes) reported@VodafoneUK Ok, no problems. Just didn't want to before I did then you asked for it back and then charged me!
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Maria W. Norris (@MariaWNorris) reportedThis week, I have been having issues getting a mortgage BECAUSE OF A NEGATIVE MARK FOR A LATE PAYMENT TO VODAFONE. So @VodafoneUK @VodafoneGroup did not fix it back in November as they promised. 2/
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kingly. (@theKZAnyc) reported from Poplar, England@VodafoneUK Ive been without data except for WIFI for 7 days now because of a glitch in your network attributing data usage to my phone that was wrong. And I’ve yet to get any update or fix, the absolute worst!!
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Rohit Vaswani (@ro_vaswani) reporteda @VodafoneUK upgrade rep suggested moving to PAYG as step 1 to consolidate our accounts. 30 mins and counting... vs seamless upgrade experience for my wife. Rule1 of Customer Service - deliver ace service no matter what the customer wants. I may leave after all now. [2/2]
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Blake Maltby (@BlakeMaltby) reportedStay well clear of anything from @VodafoneUK, new iPhone confirmed faulty screen by Apple and in warranty but as it’s contracted to Vodafone they must authorise the replacement. Despite Apple confirmation Vodafone refuse to assist at all. ***Terrible Service***