Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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Michael Bretton
(@mbretton) reported
from
Sutton at Hone, England
@VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Dean Stevens
(@DWJStevens1991) reported
from
Sutton at Hone, England
@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Amy M
(@WhatAmyDoes) reported
from
Gravesend, England
@VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog
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Nick Hardy
(@Nickhardysufc) reported
from
Southend-on-Sea, England
@VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tony
(@Tonester_7) reported
@GeorgeMonbiot @VodafoneUK This sorry tale echoes my experience administering my mothers estate. For me it was an internet company (though there were others similarly obstructive). I raised a complaint about an individual who didnt even offer condolences & was assured their behaviour would be addressed.
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Nirmal Singh Benning
(@Tezcatlipoca66) reported
@GeorgeMonbiot @VodafoneUK Cancel the direct debit, explaining it to your bank, job done.
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Roger H Edwards
(@SgethinH) reported
@GeorgeMonbiot @VodafoneUK I suspect it's more 'corporate incompetence', such an account should have been moved from front end by any of their staff into a file for deceased customers - mind you in bad companies staff tend to be 'trained(!?) to follow set procedures and not to think for themselves.
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Paul Mayer
(@PaulMayerstaken) reported
@GeorgeMonbiot @VodafoneUK I find the biggest problem now is once you finally get to talk to someone about your problem they either don't have the power to resolve the issue or promise they'll sort it and don't. This problem seems to be widespread and growing.
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Sarah-Lou
(@babyminkdeville) reported
@maccaspacca1 @GeorgeMonbiot @VodafoneUK I work in a customer facing job over the phone. We get extensive training and audited on how we handle vulnerable customers and delicate situations. The idea of behaving like Voda staff have in this makes me feel sick. It's not the process. Some people are just *** holes.
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Clare
(@Clare2106) reported
@DaveLGilmore @GeorgeMonbiot @VodafoneUK Not the same but my Gran moved into a care home recently. She's deaf & easily confused and is still unable to cancel her Virgin Media subscription. Numerous calls, hours on hold, passed from team to team & constantly cut off. Tried live chat who were also completely incompetent.
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Jay Lam
(@JLameer) reported
@GeorgeMonbiot @VodafoneUK Vodafone UK is terrible. They charged me for a new line I never asked for and they never sorted it out properly. Never got all my money back, wouldn’t touch them with a barge pole.
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happyborg: decentralising & democratising
(@happyborg) reported
@GeorgeMonbiot @VodafoneUK I conclude that this is a problem with size and that humanity doesn't scale. Not all big cos behave like the Mafia, but most fail us in these kinds of ways because *we* have laws that let them put profit before people. This is anti human and will crush us unless we change system.
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David Gilmore
(@DaveLGilmore) reported
@GrouchyOldGamer @GeorgeMonbiot @VodafoneUK Sorry to hear you had a similarly awful experience.
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Adam Crawford
(@AdzCrawford2003) reported
@VodafoneUK That doesn’t help customers does it? Only 4G in a few stations on the jubilee line.