Vodafone Outage Report in Basildon, Essex, England
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Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Basildon, England
The most recent Vodafone outage reports came from the following cities: Chelmsford, and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Phone | 9 days ago |
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Dartford
|
Internet | 2 months ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Maldon
|
Phone | 3 months ago |
|
Romford
|
Internet | 3 months ago |
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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karthi (@kamahade) reported from Sutton at Hone, England@VodafoneUK How does it help or why do I need , all time am at home :)
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sang jiwnarai (@sangcj9) reported from Crayford, England@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandApparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Nicola Hergest (@NicolaHergest) reported from Dartford, England2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.
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CHAN (@chanteljox) reported from Basildon, England@VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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Naps (@antblackberry) reported from Crayford, England@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service
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Barry Paffey (@BarryPaffey) reported from Billericay, England@VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩
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Chris leigh (@Chrisle00277910) reported from Chelmsford, England@VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandIt feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandThe strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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James Eaton (@jameaton) reported from Romford, England@VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer
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Michael Bretton (@mbretton) reported from Sutton at Hone, England@VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal Pandey विशाल पाण्डेय 🇮🇳🙏 (@BalliaticVishal) reportedI am from Ballia(U.P), believe me so much problem in browsing vodafone net, think its net runs in one room, not in one... I am bored for many days, today I am thinking of changing. Thank you @vodafonein1 . @VodafoneUK @VodafoneGroup
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Kirsty 🦄 (@kirstmichelle95) reported@VodafoneUK any chance you can crack on with our DM chat? Last messaged me at 8.50am. I’ve been waiting in all morning like an absolute MUG for the imaginary engineer&don’t know if I need to do the same again tomorrow now Open reach can’t help because you’re the provider. A JOKE
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MS1 (@MS158996326) reported@VodafoneUK Because instead of getting professional help, I kept getting the same bad solutions that don't work. Or I was told the manager would call me back, but of course no one would call me back.
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𝑜𝒟 ☞ (@Odnation97) reported@VodafoneUK Can I ask what the average data speed is? Currently getting 2mbps. I suspect it’s related to the server outage?
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atrociousbelladonna (@atrociousbella1) reported@VodafoneUK hi I’ve made this account in the hope you can help. I’ve spent almost 5 hours on the phone to your call centre and my problem is not resolved. I’m PAYG and haven’t been able to access data for 14 days now. I’ve had a new sim and a promise
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Kamel Abdellaoui™ (@Kamelabdellaoui) reported@VodafoneUK as I tried to explain to him he kept raising his voice I then said I’ve got a message “ black and white “ from your team saying I can” he then very aggressive NO you can’t !!! Told him to calm down he then tried to accuse me I am rude !!??? How came
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Prinul (@Prinul_Patel) reported@VodafoneUK when will the network issues in RM8 area be fixed? I have not been able to make a call longer than a few minutes before the call fails. Not ideal when working from home.
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Andy Revelle (@Loftloyal1882) reported@VodafoneUK The messaging service is a Total Joke !!! Doesn’t deal with the issue I’ve raised pointless unhelpful questions Read the Text properly Deal with Terrible coverage #GettingWorse #NoHelporSupport
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Eden (@GoblinPrincess6) reported@VodafoneUK why is it so difficult to get through to a human being? I don't want to speak to Tobi or an automated voice on the phone. Your shop staff are rude and you make it as difficult as possible to speak to someone.
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Lauren Parry (@laurenogorman) reported@VodafoneUK Also will reliably keep taking money from your bank account despite your contract ending. “Don’t cancel your direct debit, wait for a final bill” and two months later still charging me.