Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 03/27/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: Chelmsford, London and Dartford.

Loading map, please wait...
City Problem Type Report Time
United KingdomChelmsford Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • hetty24tigger Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • steviemc64 steve (@steviemc64) reported from Sutton at Hone, England

    Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PatrickPepper19 Patrick Pepper (@PatrickPepper19) reported

    @VodafoneUK I’ve been trying to call all morning regarding my bill - I’ve messaged and I’m getting no responses. Your phone line keeps hanging up on me, your customer service is terrible!

  • Shani_intheUK Shani (@Shani_intheUK) reported

    @VodafoneUK Yup wasted 3 hours of our holiday going round and round. Shoddy service and will be moving to another supplier

  • theadiemorr Adie Morris (@theadiemorr) reported

    @VodafoneUK Yeah done all that so many times. Still in the same boat, like I said crap service

  • JimmybobBreen James Breen (@JimmybobBreen) reported

    @SamsungUK @VodafoneUK whats the massive delay on S21 Ultra's? I know 1st world problems and all but been waiting a fair while now

  • abiisolar_ abisola_ (@abiisolar_) reported

    @VodafoneUK Please avoid Vodafone! Worse service ever!! do not even try to use their broadband, they will keep changing your activation day, lie that there’s issues with the internet cabinet in your area, then fault open reach engineers. Been waiting 4 days for it to go live!

  • ToonCoyne ToonCoyne🇬🇧 (@ToonCoyne) reported

    @VodafoneUK Believe it or not I do understand what a "bot" does 🙄. Problem with them is if you ask certain questiins they are programmed to make the sale and if you as k stuff like what about my NHS discount it said I was in the wrong section and shut down. Over hour I waited for a human

  • Shani_intheUK Shani (@Shani_intheUK) reported

    @VodafoneUK Might I add...with no useful solution!

  • jnm8210 jnm21 (@jnm8210) reported

    @VodafoneUK satisfy my curiosity please - in the last 12 months, on how many days has my Vodafone been down at some point for maintenance? Seems that every time (generally late night) that I try to log in, 'survey says no'. Must be terrible for shift workers!

  • nicolamorgan Nicola Morgan (@nicolamorgan) reported

    @VodafoneUK From years of experience, I do know how to check/fix/reboot the router... What I'd most like you to fix is the utterly dire customer "service" ordeal that I will have to go through - even to upgrade my phone contract!

  • diaryfriday D P (@diaryfriday) reported

    @VodafoneUK the signal is weak for 4g data on the SW20 raynes park to waterloo rail line - it’s been like this for a while. No such problems on EE