Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: Chelmsford, London and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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steve
(@steviemc64) reported
from
Sutton at Hone, England
Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Pepper
(@PatrickPepper19) reported
@VodafoneUK I’ve been trying to call all morning regarding my bill - I’ve messaged and I’m getting no responses. Your phone line keeps hanging up on me, your customer service is terrible!
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Shani
(@Shani_intheUK) reported
@VodafoneUK Yup wasted 3 hours of our holiday going round and round. Shoddy service and will be moving to another supplier
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Adie Morris
(@theadiemorr) reported
@VodafoneUK Yeah done all that so many times. Still in the same boat, like I said crap service
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James Breen
(@JimmybobBreen) reported
@SamsungUK @VodafoneUK whats the massive delay on S21 Ultra's? I know 1st world problems and all but been waiting a fair while now
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abisola_
(@abiisolar_) reported
@VodafoneUK Please avoid Vodafone! Worse service ever!! do not even try to use their broadband, they will keep changing your activation day, lie that there’s issues with the internet cabinet in your area, then fault open reach engineers. Been waiting 4 days for it to go live!
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ToonCoyne🇬🇧
(@ToonCoyne) reported
@VodafoneUK Believe it or not I do understand what a "bot" does 🙄. Problem with them is if you ask certain questiins they are programmed to make the sale and if you as k stuff like what about my NHS discount it said I was in the wrong section and shut down. Over hour I waited for a human
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Shani
(@Shani_intheUK) reported
@VodafoneUK Might I add...with no useful solution!
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jnm21
(@jnm8210) reported
@VodafoneUK satisfy my curiosity please - in the last 12 months, on how many days has my Vodafone been down at some point for maintenance? Seems that every time (generally late night) that I try to log in, 'survey says no'. Must be terrible for shift workers!
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Nicola Morgan
(@nicolamorgan) reported
@VodafoneUK From years of experience, I do know how to check/fix/reboot the router... What I'd most like you to fix is the utterly dire customer "service" ordeal that I will have to go through - even to upgrade my phone contract!
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D P
(@diaryfriday) reported
@VodafoneUK the signal is weak for 4g data on the SW20 raynes park to waterloo rail line - it’s been like this for a while. No such problems on EE