Vodafone outages and service status in Basildon, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Vodafone
Vodafone is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Vodafone outage reports came from the following cities: Romford, and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Phone | 15 days ago |
|
Chelmsford
|
Phone | 2 months ago |
|
Dartford
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
-
Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!
-
Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.
-
kelly parker (@kellyjohnparker) reported from Ramsden Bellhouse, England@VodafoneUK is there mobile signal issues in wickford cm11. Had trouble for 3 days
-
Karen Taberham (@kazzitabs72) reported from Chelmsford, England@VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !
-
Justin Teasdale (@Cheeze6970) reported from Crayford, England@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
-
Iyabode Adeyefa (@doctoradeyefa) reported from Grays, England@VodafoneUK Vodafone put a defaulted account of £21 on my credit history which they have owed up to as ‘electronic error’ as I did not have a financial relationship with them!! PLEASE HELP!! This notice is preventing my remortgage!!
-
Karen Taberham (@kazzitabs72) reported from Chelmsford, England@VodafoneUK broadband at home not working for 2nd day in a row and it’s eating into my mobile phone data - please sort this urgently as due to be working from home tomorrow
-
Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandIt feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
-
Justin Teasdale (@Cheeze6970) reported from Crayford, England@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
-
Karen Taberham (@kazzitabs72) reported from Chelmsford, England@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
-
Nick Hardy (@Nickhardysufc) reported from Southend-on-Sea, England@VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service
-
KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
-
James Bonner (@bollybonner) reported from Southend-on-Sea, England@VodafoneUK @CostaCoffee Coffee over customer service? #*****
-
Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England@VodafoneUK Ordered Broadband for my new home through compare the market, received a message today telling me my order had been cancelled! customer services advised me to re-order through compare the market which I did and have now been declined!!! 😡please help ! @VodafoneUK
-
Lloyd Stevens (@Lloydstevens29) reported from Romford, England@VodafoneUK I’ve been unable to login for two days and there’s an error code 4300 . Please help
-
Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.
-
Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
-
Nicola Hergest (@NicolaHergest) reported from Dartford, England2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
-
Lewis Glynn (@lewisglynn69) reported from Crayford, England@charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!
-
Justin Teasdale (@Cheeze6970) reported from Crayford, England@VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
-
Where's ***** (@WheresWilly8) reported@Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.
-
Nina Moir (@neenooor) reported@VodafoneUK how can there be next to no reception on trains from sw20 to Waterloo.? On sw20 no reception on any network. It says full coverage , but you can’t do anything. How is it possible in this day and age ?
-
Di Drinkwater (@CarbonTiptoes) reported@VodafoneUK We have vodafone phone and internet. Just tried logging in. It's sent a message to one of our phones. Hysterically the landline in preference to one of the mobiles. Anyway the messaging service doesn't work - press 1 to hear the message just repeats it and cuts off.
-
antony hall (@anonymous_stAff) reported@VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??
-
Katherine Lockett (@KatherineLocke3) reported@VodafoneUK How am I being charged £300+ to cancel a service you never activated? You had my PAC code and still failed to migrate my number. This is a serious customer service failure @Ofcom needs to be aware of this.”
-
𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported@VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.
-
George Reeves (@georgereeves64) reported@VodafoneUK can you cut the endless waffle when we try to top up, now we have to listern to an ad before we go through the usuall crap of blah blah blah press 1 drivel drivel drivel press 1,more crap press 2 , don't you want our business? I just want to put my voucher number in.
-
peter wilson (@wilsonpeter48) reported@Apple @VodafoneUK Apples latest update which has ruined access to my expensive iPad and it seems neither of you want to do something to rectify the issue. All you want is money, your unwillingness to help to solve the software issues apple caused. Vodafone could help by
-
Harvey (@danharvs) reported@9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻