Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 02/26/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Dartford, Southend-on-Sea, Maldon and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • steviemc64 steve (@steviemc64) reported from Sutton at Hone, England

    Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • LocksmithsShop The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England

    @VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really

  • hetty24tigger Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard01271841 Richard Anderson (@Richard01271841) reported

    @GeorgeMonbiot @VodafoneUK Exactly, only an idiot would suggest this response, how about a DIRECT MESSAGE to an already distressed person so you can get a number so they can talk to a human being NOT a BOT!!!🤦🏽

  • casper197635 Neil Williams (@casper197635) reported

    @carolinep0 @GeorgeMonbiot @VodafoneUK Never had dealings with Virgin Media then

  • DitMeister Raigles (@DitMeister) reported

    @GeorgeMonbiot @VodafoneUK This doesn’t compare to your awful situation but I left Vodaphone in 2005 when I received a bill for 700 pound (a lot to me at the time) for data despite having a data cap set. I was told on the phone no data cap had been set (despite previous reassurance). No option to challenge

  • Richard01271841 Richard Anderson (@Richard01271841) reported

    @VodafoneUK @GeorgeMonbiot Vodafone are the WORST, you are only responding now because of the bad social media responses this could drum up! Disgraceful.

  • tanithcaitlin Tanith Hood (@tanithcaitlin) reported

    I have never had so many issues with a company as I have with @VodafoneUK. One full week with no broadband and not a single person can tell me what's going on. One minute my account is apparently cancelled, the next it should be working. Absolutely ridiculous & awful service.

  • _ellielou97 ✨Ellie ✨ (@_ellielou97) reported

    @GeorgeMonbiot @VodafoneUK Their customer service has always been dreadful but this takes the biscuit. Cannot WAIT for my contract to end so I can take my business elsewhere. I’m sorry for your loss, and I really hope your dad is okay 🤍

  • seanminoz sean (@seanminoz) reported

    @GeorgeMonbiot @VodafoneUK We had completely the opposite experience with @tescomobile They couldn't have been more accomodating when the FIL passed away. Very good customer service.

  • KirstyWarwick Kirsty Warwick 💙💛 (@KirstyWarwick) reported

    @GeorgeMonbiot @VodafoneUK So sorry for your loss and this shocking experience. Sadly doesn’t surprise me given experiences I’ve had w/ some corporates when I have LPOA and try to cancel contracts.

  • GraemeBarnell Graeme Barnell (@GraemeBarnell) reported

    @GeorgeMonbiot @VodafoneUK I'm savvy and persistent enough to think I can sort most problems with incompetent phone and energy companies but I agree that it is vain to think that any one person can stand out against deliberate corporate fraud.

  • arrachtain Julie Ní Arrachtáin (@arrachtain) reported

    @GeorgeMonbiot @VodafoneUK I'm sorry for your loss! They're the exact same in IRL. Thankfully, I was just changing service, took months! Lost my number, then get debt collection on to me for hundreds of €!! I had screenshots and recordings of confirmed cancellation so the agency dropped everything.