Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 11/29/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Chelmsford and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • jameaton James Eaton (@jameaton) reported from Romford, England

    @VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • steviemc64 steve (@steviemc64) reported from Sutton at Hone, England

    Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • kamahade karthi (@kamahade) reported from Sutton at Hone, England

    @VodafoneUK How does it help or why do I need , all time am at home :)

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch

  • BarryPaffey Barry Paffey (@BarryPaffey) reported from Billericay, England

    @VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CRoshBakes Cherith (@CRoshBakes) reported

    Hi @VodafoneUK can I just check, do I need to activate my entertainment selection within any set timescale of my phone plan being set up? Can I use it later down the line instead of immediate? Thanks

  • stephaniemburns Stephanie Burns (@stephaniemburns) reported

    @VodafoneUK Hi. I'm having problems with my credit score bc of an overdue bill I paid 3 months ago. I was told this would no longer show on my credit score as of a week ago but it's still there. Your colleagues on the phone don't seem to be able to help so I hope you can pls?

  • hbmansour13 Houssam B (@hbmansour13) reported

    @VodafoneUK has a really horrible service and their staff have no idea. I have a subpar service and I’m constantly stung with extra charges every month. Really pathetic #vodafone

  • vegasbaby2012 Opsiedo (@vegasbaby2012) reported

    @VodafoneUK Did that and then realised that no one actually reads messages properly …given advice to check on speeds for mobile data but issue is with general reception… Might have to change company

  • zoee1973 Zoe E (@zoee1973) reported

    @VodafoneUK So after all that you made me DM you just to tell me you’re looking in to it! It’s been@24 hours now. I’ve also been told there is an overall issue in this area but when I try to check online it says your case has been picked and o can do anything else!

  • CharityVinyl Charity Vinyl (@CharityVinyl) reported

    Going to try to cancel my @VodafoneUK contract this afternoon. I bet , I bet it’s going to be like pulling teeth. But their service has been like this anyway so, I’m cracking on.

  • TheOnlyRobmdk Name cannot be blank. (@TheOnlyRobmdk) reported

    @VodafoneUK @tony_spumoni Do these price changes mean your staff will answer the phone in the UK and problems actually be dealt with, or are you still outsourcing to India for cheap labour and give zero ***** to your clientele.

  • CharityVinyl Charity Vinyl (@CharityVinyl) reported

    @VodafoneUK First, it’s nigh on impossible to speak to someone. Second, when I do it’s painfully protracted and involves being passed from pillar to post. Third, you’ve had two chances to put my issues right but you have misled, lied and wasted my time. After 10 years it’s time to leave.

  • zoee1973 Zoe E (@zoee1973) reported

    @VodafoneUK we’ve had no broadband for 20 hrs now. So after an hour on the phone yesterday failing to fix you offered a static IP, email has arrived but no set up instructions?? I’ve googled & it’s not clear. I WFH so this is ridiculous!

  • nigelimay Nigel May (@nigelimay) reported

    OK @VodafoneUK I have been patient so far. I changed to you fibre broadband and telephone service on 31st March but still don’t have a functioning phone service. What is the latest on ticket 766282983833187897? We are well past 48 to 72hrs to resolve