Vodafone outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Vodafone outage reports came from the following cities: Southend-on-Sea, Basildon, and Billericay.

City	Problem Type	Report Time
Southend-on-Sea	Internet	2 days ago
Basildon	Wi-fi	1 month ago
Southend-on-Sea	Total Blackout	2 months ago
Billericay	Phone	2 months ago
Romford	Phone	3 months ago
Chelmsford	Phone	4 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  kelly parker (@kellyjohnparker) reported 3 minutes ago from Ramsden Bellhouse, England

  @VodafoneUK is there mobile signal issues in wickford cm11. Had trouble for 3 days

• 
  roni (@roni9uk) reported 10 minutes ago from Sutton at Hone, England

  @VodafoneUK absolutely disgusted with your customer service. Been with you since March still can't get operational broadband! Promised call back x3 never happened. Spent a totally of 2 hours of the last 24 either on the phone or trying to get through to you. HOW DO I CANCEL

• 
  Cathy Harris (@Cathytaps) reported 11 minutes ago from Southend-on-Sea, England

  @VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔

• 
  Justin Teasdale (@Cheeze6970) reported 12 minutes ago from Crayford, England

  @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

• 
  Esther Bultitude (@hetty24tigger) reported 14 minutes ago from Southend-on-Sea, England

  @VodafoneUK is there problems with your internet currently? I seem to have no WiFi!

• 
  Jon Stannard (@JonStannard) reported 14 minutes ago from Southend-on-Sea, England

  @VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.

• 
  Jon Stannard (@JonStannard) reported 18 minutes ago from Southend-on-Sea, England

  @Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!

• 
  Elliott Curran (@ElliottCurran) reported 18 minutes ago from Sutton at Hone, England

  @Les5175 @VodafoneUK @SkyUK Having the exact problem.

• 
  roni (@roni9uk) reported 21 minutes ago from Sutton at Hone, England

  @VodafoneUK and if you do dare answer your system has crashed or someone else needs to deal with it and they aren't in. You think £20 is acceptable for compensation on something that JUST DOESN'T WORK

• 
  KK (@kayleighkruse) reported 23 minutes ago from Chelmsford, England

  @VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.

• 
  Nick Hardy (@Nickhardysufc) reported 31 minutes ago from Southend-on-Sea, England

  @VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service

• 
  Georgie-boy1965 ✌✊ (@Georgieboy1965) reported 37 minutes ago from Heybridge, England

  @VodafoneUK hi I have no broadband and having trouble connecting with Tobi it replies with an error message

• 
  Jon Stannard (@JonStannard) reported 41 minutes ago from Southend-on-Sea, England

  Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

• 
  Jon Stannard (@JonStannard) reported 41 minutes ago from Southend-on-Sea, England

  It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

• 
  Jon Stannard (@JonStannard) reported 42 minutes ago from Southend-on-Sea, England

  @VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.

• 
  Ipemndoh dan Iyan (@IP_dan_Iyan) reported 49 minutes ago from Tilbury, England

  @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

• 
  Wildbaynz 💉💉 💉💉 2 ➕ 2 ➕ 🤧 (@WildBayNZ) reported 54 minutes ago from Brentwood, England

  Good morning @VodafoneUK I am trying to cancel my Big Value Bundle via the phone options for a few days. All i get is you are experiencing difficulties. How long will it be before these difficulties are fixed.

• 
  roni (@roni9uk) reported 59 minutes ago from Sutton at Hone, England

  @VodafoneUK if you can't provide a broadband service it's BREECH OF TRADING STANDARDS. I spent an hour on the phone this eve no one answers. It's taken 100 mins to watch 40 mins of a film coz of all the buffering. DO SOMETHING ABOUT IT

• 
  Joe (@chubbyjoeforza) reported 59 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  📶PhoneMast (@Phonemast) reported 60 minutes ago from Crayford, England

  @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack Chamberlain (@Jack_william89) reported 8 minutes ago

  @laticssamuala @VodafoneUK It’s just piss poor isn’t it, and agreed can’t contact them either, the internet has been really **** the last few days tbh

• 
  Pearoni (@Pearoni) reported 13 minutes ago

  Got to love @VodafoneUK sponsoring the @DownloadFest and giving 100k+ customers the worst network coverage known to humankind. I will 100% be changing networks in a few days and I recommend others do to. 2026? Profiteering at its worst

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 14 minutes ago

  @VodafoneUK Potentially the worst network in the U.K.! Been without broadband for 4 days now and had engineer no shows and 0 help from customer service. Got made to buy a repair part to prove it was broken when it wasn’t even the cable that’s the issue !! Ridiculous

• 
  ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported 15 minutes ago

  @VodafoneUK @vodafone Without doubt, the worst provider! May I suggest you actually check when bills are paid, in stead of sending messages threatening late fees & limited services! Concentrate on given the service you promise for the outrageous prices you charge! Thieves!

• 
  James S Taylor. (@LFCRhinos) reported 15 minutes ago

  @VodafoneUK can I get a new handset even though I’m on a sim only contract? Please help if possible

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 16 minutes ago

  When will @VodafoneUK provide a reasonable 4G signal that is stable? Why do we have to put up with speed test that gives a download sped in Kbs and upload of zero? This is happening every single day. This message might not list at time of writing but get put in drafts.

• 
  FM (@FOY54L) reported 20 minutes ago

  @VodafoneUK I’ve tried calling and using chat multiple times and keep getting disconnected. I cannot reach a human and my broadband issue is still unresolved. Please respond urgently.

• 
  TykeWalker (@rifirth) reported 22 minutes ago

  @VodafoneUK when will your app be back up I am trying to set a new broadband service up and need access

• 
  AxelZUK (@AxelZuk) reported 26 minutes ago

  @VodafoneUK where i live it used to be a field, its now a new build estate. Being an ex field your masts where never designed to give good signal here. No one does. Is there anyone who i can contact to ask about upgrading the masts around here? I know just cust serv will ignore

• 
  LAMS LUANI (@LamsLuani) reported 27 minutes ago

  @VodafoneUK is the worst phone service provider in the UK hands down