Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Chelmsford, Southend-on-Sea and Chipping Ongar.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Lorraine Towler
(@towler05) reported
from
Romford, England
@VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate
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Jitesh Singh
(@singhjitesh1) reported
from
London, England
@VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Marc Francis
(@marcfrancis1972) reported
from
Brentwood, England
@VodafoneUK your service is disgusting ... all I want is pac code ... what your doing is practically illegal
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Eden 🍋
(@x_edentheodorou) reported
from
Southend-on-Sea, England
@VodafoneUK @LewisHamilton Probably still won’t get signal anywhere though 👀
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Lewis Glynn
(@lewisglynn69) reported
from
Crayford, England
@charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!
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Nick Hardy
(@Nickhardysufc) reported
from
Southend-on-Sea, England
@VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service
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Dean Stevens
(@DWJStevens1991) reported
from
Sutton at Hone, England
@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Cathy Harris
(@Cathytaps) reported
from
Southend-on-Sea, England
@VodafoneUK Ordered Broadband for my new home through compare the market, received a message today telling me my order had been cancelled! customer services advised me to re-order through compare the market which I did and have now been declined!!! 😡please help ! @VodafoneUK
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Amy M
(@WhatAmyDoes) reported
from
Gravesend, England
@VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Cathy Harris
(@Cathytaps) reported
from
Southend-on-Sea, England
@VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Helen Murray
(@HFrancesMurray) reported
from
London, England
Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ulrike Ziemer
(@UlrikeZiemer) reported
@VodafoneUK I don’t think that’s any help to me. I can send you my address so you can send me a router. Your company refuses to send a replacement router to me even so the engineer has confirmed that my router is faulty and that’s why I don’t have WiFi
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Ulrike Ziemer
(@UlrikeZiemer) reported
@VodafoneUK How about if I send you my landline number privately and you give me a call? I am very doubtful of your promises as I have spent the last 2 weeks to fix my WiFi and even an engineer confirming the fault didn’t help.
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Ulrike Ziemer
(@UlrikeZiemer) reported
@RhiannaChard @VodafoneUK I have the same issue. The engineer has confirmed my router is faulty and Vodafone would not replace the router! Very poor and not very friendly customer service. I am very disappointed
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T
(@T0MMYC_) reported
@VodafoneUK when are you doing to actually offer something decent on VeryMe rewards? Everything is terrible or costs £4.50 to be delivered
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Peter
(@peterjam) reported
@darrengrimes_ @VodafoneUK Looks like a few 'customer modifications' have been made to that master socket. I'm sure you'll be popular with whichever engineer ends up fixing it once Vodaphone and Openreach have played ping-pong with your fault.
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Iain
(@iaink85) reported
@darrengrimes_ @VodafoneUK 'The left' wouldn't have known about it if you'd just non-performatively called their customer service.
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Ulrike Ziemer
(@UlrikeZiemer) reported
@VodafoneUK Please try to read my previous response. I am not sending my details on Twitter. If you were really concerned and not automated as it seems, I can send you my landline and you can call me and then I can provide you with my details. Again it reads like very poor customer service!
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Natasha Porter
(@NPorter83) reported
Extraordinary email from @VodafoneUK to tell me that phone contract cost is going up by (the max allowed in the contract) 4.5%. Given CPI is at 0.6%, not clear what the additional 3.9% is covering? What exactly are these "additional costs of operating our network"?
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Ulrike Ziemer
(@UlrikeZiemer) reported
@VodafoneUK Now it is Abdul?! Earlier I spoke to Ben!!!! Even more wrong. I don’t DM my details. Good customer service calls. As said before you are breaking the cintract as I don’t get the WiFi and not even Replacement router. Stop delay tactics!!! Not sure whatthis is supposeto achieve
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emkuw81
(@emmakuwertz) reported
@VodafoneUK has possibly the worst customer service In history. 24 years as a loyal customer! Has anyone else had problems with there customer service?