Vodafone outages and service status in Basildon, England
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- Vodafone generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (33%)
- Total Blackout (33%)
- Wi-fi (33%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Vodafone outage reports came from the following cities: Brentwood, Southend-on-Sea, and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 13 days ago |
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Wi-fi | 14 days ago |
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Internet | 19 days ago |
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Wi-fi | 2 months ago |
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Total Blackout | 2 months ago |
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Phone | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Sarah McGinnis (@Sazzle1711) reported from Sutton at Hone, England@VodafoneUK i've had no signal all morning. the most i get it's 1 bar in 4G - what is going on ?
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Justin Teasdale (@Cheeze6970) reported from Crayford, England@VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Justin Teasdale (@Cheeze6970) reported from Crayford, England@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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NileGodfrey (@nye_godfrey) reported from Crayford, England@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Georgie-boy1965 ✌✊ (@Georgieboy1965) reported from Heybridge, England@VodafoneUK hi I have no broadband and having trouble connecting with Tobi it replies with an error message
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roni (@roni9uk) reported from Sutton at Hone, England@VodafoneUK if you can't provide a broadband service it's BREECH OF TRADING STANDARDS. I spent an hour on the phone this eve no one answers. It's taken 100 mins to watch 40 mins of a film coz of all the buffering. DO SOMETHING ABOUT IT
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bill (@bill_goldie) reported from Hextable, England@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Jake Harold (@JakeHarold_) reported from Chelmsford, England@VodafoneUK I cannot access my account and your dms are a minefield… can someone help me
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Nicola Hergest (@NicolaHergest) reported from Dartford, England2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
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karthi (@kamahade) reported from Sutton at Hone, England@VodafoneUK How does it help or why do I need , all time am at home :)
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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Barry Paffey (@BarryPaffey) reported from Billericay, England@VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandThe strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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Wildbaynz 💉💉 💉💉 2 ➕ 2 ➕ 🤧 (@WildBayNZ) reported from Brentwood, EnglandGood morning @VodafoneUK I am trying to cancel my Big Value Bundle via the phone options for a few days. All i get is you are experiencing difficulties. How long will it be before these difficulties are fixed.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.
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roni (@roni9uk) reported from Sutton at Hone, England@VodafoneUK and if you do dare answer your system has crashed or someone else needs to deal with it and they aren't in. You think £20 is acceptable for compensation on something that JUST DOESN'T WORK
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Justin Teasdale (@Cheeze6970) reported from Crayford, England@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneUK @VodafoneGroup in the chat queue. Cut off when I was 2nd in the queue. Wow. What terrible service! Running out of chances at Vodafone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ROBERT DEAR (@kipianitblisi) reported@MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.
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Ann (@annockh) reported@MichelleBeckett @SkyUK @VodafoneUK I had so much trouble with virgin when my mother died. I said I was ending the contract. 10 mins later they rang to offer her new channels free if she stayed. I replied “ she’s bloody dead and and God has sky in heaven.” They got the point! I’d even emailed.
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Sid Shah (@MrSidShah) reportedCustomer acquisition, digital onboarding & operations must be designed as one journey. My @VodafoneUK eSIM order was completed, but activation details never arrived. After 24+ hours and repeated support promises - I cancelled. The funnel does not end at payment. It ends when the customer can use the product. #CustomerExperience #digitaltransformation #esim
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dissyteabag (@dissy_teabag) reported@MichelleBeckett @SkyUK @VodafoneUK I found the worst to deal with were tv licensing I was harassed for weeks after telling them dad died as they were adamant mum needed in for her care home which she didn’t
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manutdazza (@manutdazza) reported@MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that
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Fayet UK Limited (@FayetUk) reported@VodafoneUK hello Unable to make payment, please help
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pokedstudio ∞ (@pokedstudiouk) reported@Srooney67 @AJRAllModCons @VodafoneUK i’ve never checked mine
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BayoX (@realbayoX) reported@AJRAllModCons @VodafoneUK Imagine destroying someone’s credit over a contract you cancelled yourself. That’s not customer service, that’s a side quest.
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Paul da Rita (@Paul_da_Rita) reported@techprocess1 @VodafoneUK I was with them before but the signal where we live wasn’t great - turns out after a promising start that Vodafone’s is no better!
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The Cavalier (@GeordieCavalier) reported@MichelleBeckett @SkyUK @VodafoneUK Currently receiving reminders for my deceased mum's service from Virgin, they did advise this would happen, but why they are unable to just close an account I have no idea.