Vodafone Outage Report in Basildon, Essex, England
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Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Basildon, England
The most recent Vodafone outage reports came from the following cities: Chelmsford, and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Phone | 10 days ago |
|
Dartford
|
Internet | 2 months ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Maldon
|
Phone | 3 months ago |
|
Romford
|
Internet | 3 months ago |
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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sang jiwnarai (@sangcj9) reported from Crayford, England@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandApparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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steve (@steviemc64) reported from Sutton at Hone, EnglandDevasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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📶PhoneMast (@Phonemast) reported from Crayford, England@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©
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📶PhoneMast (@Phonemast) reported from Crayford, England@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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Naps (@antblackberry) reported from Crayford, England@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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📶PhoneMast (@Phonemast) reported from Crayford, EnglandSo disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England@VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandIt feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandThe strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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Meg🌻 (@m3gan789) reported from Chelmsford, England@courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!
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Meg🌻 (@m3gan789) reported from Chelmsford, England@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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im4evavilla29 (@im4evavilla29) reportedSo @VodafoneUK first said my broadband connection would be the 10th then the 15th it's now the 16th and i still have no broadband....... Great service yet again!!! 😩😩😩
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Rage Quit Dad (@Rage_Quit_Dad) reported@VodafoneUK Can’t select “asked to DM” as the options don’t scroll up. I’m on my iPhone and there’s no option to view the topics or scroll through them. You have to manually type it in. Which is fine. But it’s not working as it should.
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Terri Jean (@missterrijean) reportedContacting @VodafoneUK is always such a painful experience. Seems like no one communicates with each other over there. On hold for 15 mins listening to the same **** Coldplay song and no doubt I’ll end the call having got nowhere.
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Calum Muir (@calummuir86) reported@VodafoneUK constantly having 4g connection issues, do much so your Toni help keeps kicking me out. Get it sorted, it is almost monthly now #disgrace
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Neil Gordon (@norgus) reported@VodafoneUK your website worked well enough to sign us up to your home broadband service but evidently not well enough to actually accept login requests to the 'my vodafone' page. Two days so far, when will it be accessible?
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Rachael (@RachaelAnneBird) reported@VodafoneUK I'm looking to take out a contract with you but the site seems to be down? Do you have any idea on when this will be fixed and I will check back later. Thanks.
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Rage Quit Dad (@Rage_Quit_Dad) reported@VodafoneUK I’ll message, but I don’t want fobbing off again that this is an anomaly and can’t be looked into because “it’s working now so there’s nothing I can do”. Especially with so many people reporting the same issue.
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H (@countrymousie) reported@PatriciaMattins I got an upgrade from a 6 classic to an iPhone 13... bit of a leap for me but I'm never one to do things in a rush! @VodafoneUK If I can actually set it up and bluetooth one to the other, than basically a child of 3 can! The hardest thing was getting the tape off the box!
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H (@countrymousie) reported@PatriciaMattins @VodafoneUK If the wind dies down I might get to video windswept hare.
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Charlotte sear (@SearCharlie1416) reported@VodafoneUK no incentive what’s so ever to remain a loyal customer! I will certainly be taking my custom elsewhere.