Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 03/12/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Dartford and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • m3gan789 Meg🌻 (@m3gan789) reported from Chelmsford, England

    @courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • LocksmithsShop The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England

    @VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • m3gan789 Meg🌻 (@m3gan789) reported from Chelmsford, England

    @courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx

  • hetty24tigger Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • steviemc64 steve (@steviemc64) reported from Sutton at Hone, England

    Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • danadampow Danny Powell (@danadampow) reported

    @VodafoneUK day 5 and still no broadband engineer. Fobbed off with lies from Online Chat Advisers. Was promised a call back from an Adviser on the phone, but they never called back. How does a company this big not have a single clue what's going on with my order?

  • billiedecover B.decover@hotmail.com (@billiedecover) reported

    Hey want to be with a provider with terrible signal, bad customer service (except management) still take your money when the contract was cancelled, be on the phone pass to different people as no one wants to deal with the problems they causes. Look no further join @VodafoneUK 🤬

  • lise_brown Lise (@lise_brown) reported

    On holiday paid extra for my data roaming from @VodafoneUK only to have no signal at all and relying on hotel Wi-Fi which isn’t great 😬

  • stevemulholland Steve Mulholland (@stevemulholland) reported

    @VodafoneUK 😡😡🤬😡🤬🤬😡🤬 been your customer for 20 years. Just wasted an hour of my valuable time trying to upgrade phone and add an additional line. FUMING 😡

  • Edinburgh59 Alex (@Edinburgh59) reported

    @jillmcgivern1 @VodafoneUK I agree with you worst customer service ever I got connected to a call centre and during call all I heard was laughing in the background how professional Vodafone train there staff it's time to move to another network

  • Badmiker1 Badmiker (@Badmiker1) reported

    @VodafoneUK, 2 weeks after I told you that my router was broken you finally acknowledge it (only after I demonstrated it to you). Now its going to take *4 DAYS* to get me a replacement? Really not #feeltheconnection. Very, very bad service.

  • jillmcgivern1 jgiv (@jillmcgivern1) reported

    @VodafoneUK sort your customer service out. Shambles and the worst customer support. Online and telephone support poor and still not sorted despite reassurance it was

  • Rozzermundi Rosamund Morgan (@Rozzermundi) reported

    @VodafoneUK please help me set up my landline digivoice phone…I’ve been trying sinceApril. I’m disabled.

  • Sajatweet Sara Edwards (Christie) (@Sajatweet) reported

    I have been trying to get help from @VodafoneUK for an issue with my router not connecting to my USB hard drive. I am on call 5 in 3 weeks & getting nowhere. Can anyone recommend Mac / network support near Stirling? @ComTech247 do you do Mac?

  • BReid27 Brian Reid (@BReid27) reported

    @ConnaireMcG @O2 It’s not just the O2 signal. @VodafoneUK is the same. There is a bad signal, never mind 5G we can’t get 3G. It’s proving difficult to run a business in the area when the infrastructure is so bad. Broadband is hit and miss too.