Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Maldon, Romford, Chelmsford and Chipping Ongar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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Amy M
(@WhatAmyDoes) reported
from
Gravesend, England
@VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Dean Stevens
(@DWJStevens1991) reported
from
Sutton at Hone, England
@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service
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Nick Hardy
(@Nickhardysufc) reported
from
Southend-on-Sea, England
@VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service
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Michael Bretton
(@mbretton) reported
from
Sutton at Hone, England
@VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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💅
(@Billogqueen) reported
@VodafoneUK @GeorgeMonbiot Jesus Christ @VodafoneUK read the feckin room!!!!!!!! How dare you respond to George with this pathetic reach of ‘help?!!’
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Sophia Fox 🇺🇦
(@sophiarenard854) reported
@GeorgeMonbiot @VodafoneUK My friend had a fairly similar experience with another company. It’s awful! Especially if the company concerned does not have a bereavement team which I think is so important! I have a contract with @VodafoneUK 😕
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK I kept encountering different people who just had no regard whatsoever for my loss or how simple of a request I made. Never had it in me to go through anything close like that again so haven't bothered to raise a complaint. Never using their services again...
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Russ The Webmaster : 🤬
(@x9zero) reported
@GeorgeMonbiot @VodafoneUK Sorry to hear this I had an horrendous time trying to cancel a phone contract with Vodafone it took months well nearly a year and they kept saying it was cancelled and then sending me warning letters about unpaid amounts… and they never once said sorry!
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK Had a very similar experience with Vodafone when my dad passed. My sister and mother were on the same account, took 2 months to finally cancel it after countless calls and promises. And when they finally did they cancelled it all leaving me unable to contact my grieving family
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Helen Gallon 💙💛
(@subzeronell) reported
@VodafoneUK @GeorgeMonbiot So even at this point they direct you to a bot rather than offer a direct phone number or arrange to call you direct. I despair of big corporate customer service.
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Gar Eth #NHS💙 🏴☠️ 🇬🇧 🇪🇺
(@Garmobile) reported
@VodafoneUK @GeorgeMonbiot One simple phone call should have been enough but its obvious your corporate ethos dictates down the chain of command to extract every last penny from deceased accounts. I would suggest that customers never enter into contracts but have monthly PAYG accounts which simply debit cc
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colin_e 💙
(@colin_e) reported
@GeorgeMonbiot @VodafoneUK There has been a collapse in customer service standards over recent years. COVID was a catalyst, but then companies realised customers were tolerating 1-2 hour waits, and that they could get away with "demand throttling" by understaffing call centres and then pocket the profits.
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CK
(@Robby5211) reported
@GeorgeMonbiot @KlemesherA @VodafoneUK I would never bother with Vodafone again they are a waste of time and money.
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Paul Crick
(@PaulHCrick) reported
If that's your idea of an AI-enabled chat service and customer-centric CX @VodafoneUK, you might want to go back to the drawing board. Stuck in a cycling loop between phone and TOBi (who doesn't understand the question) #fail