Vodafone Outage Report in Basildon, Essex, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Vodafone
Vodafone is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Chelmsford and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Chelmsford |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Maxine Trick Jones
(@MaxineTJones) reported
from
Great Baddow, England
@VodafoneUK I’ve managed to upgrade online to a 13 pro which now won’t be available for 5-6 weeks. In the meantime, my entertainment package runs out but Vodafone won’t extend it whilst I’m waiting for my new phone. So I’ve had to cancel Spotify otherwise I’ll be paying an extra £9.99 cont…
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James Bonner
(@bollybonner) reported
from
Southend-on-Sea, England
@VodafoneUK @CostaCoffee Coffee over customer service? #*****
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James Bonner
(@bollybonner) reported
from
Southend-on-Sea, England
@VodafoneUK @VodafoneGroup I'm not letting this rest fyi. Your treatment to your customer is deplorable. Your 'resolution manager' didn't resolve anything and I am not paying you a dime. No service equates to #nocharge. I'd rather see you in court you thieving bums :))
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Maxine Trick Jones
(@MaxineTJones) reported
from
Great Baddow, England
@VodafoneUK As a customer for over 15 years, who pays in excess of £600 a year AND have signed up for a new contract that’s even more. You can’t give me a couple of months free Spotify 🙄
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D.T.
(@DannyTracey_) reported
from
Dartford, England
@VodafoneUK Hi, I tried cancelling my policy due to finding a better deal. I wanted to try to do this the ideal way by calling and thanking you for the service you provided, but your little robot guy referred me to the phones, then your phones referred me to the little fella
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Wildbaynz 💉💉 💉💉 2 ➕ 2 ➕ 🤧
(@WildBayNZ) reported
from
Brentwood, England
Good morning @VodafoneUK I am trying to cancel my Big Value Bundle via the phone options for a few days. All i get is you are experiencing difficulties. How long will it be before these difficulties are fixed.
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK @VodafoneGroup in the chat queue. Cut off when I was 2nd in the queue. Wow. What terrible service! Running out of chances at Vodafone
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!
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James Bonner
(@bollybonner) reported
from
Southend-on-Sea, England
@VodafoneUK Been there done that. Your company is a funking joke. Cancel my bill now for this number 07786067000
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Sarah McGinnis
(@Sazzle1711) reported
from
Sutton at Hone, England
@VodafoneUK i've had no signal all morning. the most i get it's 1 bar in 4G - what is going on ?
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James Bonner
(@bollybonner) reported
from
Southend-on-Sea, England
@VodafoneUK It will be the worst present ever
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kelly parker
(@kellyjohnparker) reported
from
Ramsden Bellhouse, England
@VodafoneUK is there mobile signal issues in wickford cm11. Had trouble for 3 days
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Jake Harold
(@JakeHarold_) reported
from
Chelmsford, England
@VodafoneUK I cannot access my account and your dms are a minefield… can someone help me
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK is there problems with your internet currently? I seem to have no WiFi!
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Addie
(@AddieQuinnear) reported
from
Romford, England
@VodafoneUK I'm trying to call an international number from my mobile but it says its blocked. I've not got any bars on the sim or phone that I can see, can you help???
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK broadband at home not working for 2nd day in a row and it’s eating into my mobile phone data - please sort this urgently as due to be working from home tomorrow
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Earley Tories
(@EarleyTories) reported
Hey @VodafoneUK on the 19th March you messaged me to say my local aerial was fixed, I did say at the time it hadnt improved and it still hasnt - whats the point in your unlimited network speed if your infrastructure isnt working? Its still very erratic
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@VodafoneUK Typical of your poor systems, I was respond g to a human question in DM & a robot replied!
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AR
(@pacitti_angela) reported
@VodafoneUK I had your broadband installed on Tuesday , I think it’s not as good as you advertised, I need your help !!!
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Alistair Clare
(@alistairclare) reported
@John_Ogden @ThreeUK @VodafoneUK Three is either famine or feast on data. I either get 300-800mbps or nothing. However it’s better than o2 for signal and where we live is the best signal randomly. I do feel your pain though. So many network issues where it should be fast but is so congested you get nothing
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John Ogden
(@John_Ogden) reported
God I hate being a @ThreeUK “customer” I get no 5g and 4g tops out at 1mb/s Call support and all they can do is say reboot the phone or offer to add Wi-Fi calling to the contract Meanwhile the work phone gets 20mb easy on @VodafoneUK
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friday3732
(@friday3732) reported
@MoneySavingExp Hey MSE, I joined @VodafoneUK broadband via your site. Are you aware how dreadful they are! No broadband, telephone switched off, no date to fix & appalling customer service when you can eventually get through. How do I escalate this??
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theRandolfski
(@TRandolfski) reported
@VodafoneUK has let me down with installing my fibre and after essentially cutting my connection until my new router arrives I will have no internet for 5 days. So sadly no streams from me until next Wednesday.
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John Ogden
(@John_Ogden) reported
@SiRound @ThreeUK @VodafoneUK Am close. Finally though to cancellations They apparently understand my frustrations and will surely help
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Peace & Love
(@cosmeticexpert) reported
The landline was working perfectly until they 'accidentally' cut it off. Now they are trying to push a new service on her. Her landline was working perfectly fine before they disconnected the landline in 'error'. @VodafoneUK how do we escalate the matter?
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HelpfulOne
(@Helpful2022) reported
@VodafoneUK I’d like to ‘feel the connection’ but we switched from a perfectly working SSE broadband to Vodafone last Monday and we still have NO BROADBAND!!! This is appalling. Worst mistake of my life. Absolute shambles. How are we meant to work from home????