Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 01/27/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Maldon, Romford, Chelmsford and Chipping Ongar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • steviemc64 steve (@steviemc64) reported from Sutton at Hone, England

    Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • hetty24tigger Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • m3gan789 Meg🌻 (@m3gan789) reported from Chelmsford, England

    @courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • LocksmithsShop The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England

    @VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Norther45732933 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿Northern Lad🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Norther45732933) reported

    @VodafoneUK 80% there to cancelling 4 contracts on my account after being on the phone from 1400-1830 and numerous times since August trying to sort it, I didnt even want a discount as i turned it down, i just wanted a phone signal for what i was paying for 🤬🤬🤬🤬🤬🤬

  • Connect_Croydon Phil Cox (@Connect_Croydon) reported

    @VodafoneUK Hi Mark, I know what happened. Openreach had resourcing issues and cancelled it. Disappointing but understandable. Being lied to by Vodafone, told the engineer was working on the cabinet is inexcusable and far from understandable.

  • e_newton1984 Emma Thompson (@e_newton1984) reported

    @VodafoneUK why is it over double to stay with you after having 3 phones and internet with you for nearly 10 years, over being a new customer. Looks like I will have to find a new provider

  • Mutley1974 Jo Hunt (@Mutley1974) reported

    @O2 Thank you , hubby is already switched to you at your Taunton store, amazing service from Myles. Unfortunately, I am stuck with @VodafoneUK for another year 😕

  • tomehoban Tommy Hoban (@tomehoban) reported

    @VodafoneUK My wife gets 4gb data unlimited unlimited for £6 per month on Sky and the data rolls over. What a terrible deal . Vodaphone you’re taking the pi**

  • brianmcdonnel16 Barney (@brianmcdonnel16) reported

    @VodafoneUK Vodafone are taking money from my Acc to pay someone else bill and they tell me there’s nothing they can do about it, never heard anything like it

  • ColinRBlackman Colin Blackman (@ColinRBlackman) reported

    @VodafoneUK I'm not asking to cancel the contract via social media, I'm asking for your help. Do you have a specialist unit that deals with vulnerable customers, as recommended by the Financial Conduct Authority?

  • Mutley1974 Jo Hunt (@Mutley1974) reported

    @VodafoneUK @VodafoneUK loyal customer for over 10 years ,multiple contracts spending over £150 no longer want my money as my credit took a knock !! obviously loyalty only works one way !! Off to @O2 who are much nicer !!

  • leanne_wayland1 Leanne Wayland (@leanne_wayland1) reported

    @VodafoneUK who do I contact in regards to my Google pixel 6 pro. Had it just 2 weeks and not impressed. the phone gets so hot, keeps freezing, battery life is awful and I have to keep re starting it.

  • ColinRBlackman Colin Blackman (@ColinRBlackman) reported

    @VodafoneUK Having terrible trouble cancelling account of my elderly aunt. Spent 80 minutes on the phone yesterday, spoke to three people but was cut off. She's 86 and vulnerable. Please help