Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Chipping Ongar and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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The Locksmiths Shop
(@LocksmithsShop) reported
from
Sutton at Hone, England
@VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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steve
(@steviemc64) reported
from
Sutton at Hone, England
Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Soogs
(@iSoogs) reported
Got a text message from @VodafoneUK stating issues in my post code have been fixed and back to normal… it’s worse than before it was supposedly having issues….
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Marc de Launay
(@marcdelaunay) reported
@pompeyhedge @VodafoneUK Ah man. Not another virgin media like lie to get customers then don’t provide the promised service!?!?🤯. Good luck!! Hope their customer service better than virgins!!
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Gurpreet Bal
(@GurpsSB) reported
@OpenreachHelp We need help to resolve this. We have lived at this property for 6 months and have had internet via @VodafoneUK and @TalkTalk. We have had service loss every month for days at a time. Both companies have failed to request repair or installation of the external infrastructure.
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Ultimate Music Chart
(@UltChart) reported
@VodafoneUK @bazza_howarth You always say that. But no service since 6pm (Ipswich). App says everything fine, until you try to run diagnostics, then it tells you to connect to the internet first. Service outage on almost daily basis.
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Bluelight
(@Bluelight999101) reported
According to @VodafoneUK it’s perfectly acceptable to disconnect a PAYG mobile with £50 credit on due to a period of inactivity ! Supported by @Ofcom apparently with no refund despite proof of credit. Disgusting service @VodafoneUK
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Kitty Underhill 🐯💙
(@KittyUnderhillx) reported
Abysmal service from @VodafoneUK wifi service in South London, it's been over 24 hours and still no service. 3 of us work from home!
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Simon Dennis
(@guitarmanzzzz) reported
@VodafoneUK Hi Vodafone,I’m intrigued to know why I cannot get data/internet to work in a certain area of central Brighton for the past 3 years?I was told because of 5G updates! Really? For 3 years? Awful service-will end contract as soon as possible as not getting proper service
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Kirsty
(@mccrayon) reported
@VodafoneUK Hey Vodafone, just tried calling your complaints line to hear people swearing the background and the agent on the phone laughing. Call eventually went quiet after he said he could help. This is after 2 hours of chat getting no where. What a shambles
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Joe Mitchell
(@XennialJoe) reported
I do wonder whether the likes of @VodafoneUK use a cheat device, along the lines of the VW & emissions saga, to exaggerate their network speed when using apps like @Speedtest? @MoneySavingExp
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Bridie Wilkinson
(@bridifer) reported
@VodafoneUK Do I have to keep checking back to find out if it’s fixed? Will I be able to claim compensation? If it’s not sorted tomorrow our household is going to have to pay to join your competitors hotspot - as the Vodafone 4g connection doesn’t support video calls