Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford, Southend-on-Sea, Maldon and Romford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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steve
(@steviemc64) reported
from
Sutton at Hone, England
Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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The Locksmiths Shop
(@LocksmithsShop) reported
from
Sutton at Hone, England
@VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Anderson
(@Richard01271841) reported
@GeorgeMonbiot @VodafoneUK Exactly, only an idiot would suggest this response, how about a DIRECT MESSAGE to an already distressed person so you can get a number so they can talk to a human being NOT a BOT!!!🤦🏽
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Neil Williams
(@casper197635) reported
@carolinep0 @GeorgeMonbiot @VodafoneUK Never had dealings with Virgin Media then
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Raigles
(@DitMeister) reported
@GeorgeMonbiot @VodafoneUK This doesn’t compare to your awful situation but I left Vodaphone in 2005 when I received a bill for 700 pound (a lot to me at the time) for data despite having a data cap set. I was told on the phone no data cap had been set (despite previous reassurance). No option to challenge
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Richard Anderson
(@Richard01271841) reported
@VodafoneUK @GeorgeMonbiot Vodafone are the WORST, you are only responding now because of the bad social media responses this could drum up! Disgraceful.
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Tanith Hood
(@tanithcaitlin) reported
I have never had so many issues with a company as I have with @VodafoneUK. One full week with no broadband and not a single person can tell me what's going on. One minute my account is apparently cancelled, the next it should be working. Absolutely ridiculous & awful service.
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✨Ellie ✨
(@_ellielou97) reported
@GeorgeMonbiot @VodafoneUK Their customer service has always been dreadful but this takes the biscuit. Cannot WAIT for my contract to end so I can take my business elsewhere. I’m sorry for your loss, and I really hope your dad is okay 🤍
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sean
(@seanminoz) reported
@GeorgeMonbiot @VodafoneUK We had completely the opposite experience with @tescomobile They couldn't have been more accomodating when the FIL passed away. Very good customer service.
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Kirsty Warwick 💙💛
(@KirstyWarwick) reported
@GeorgeMonbiot @VodafoneUK So sorry for your loss and this shocking experience. Sadly doesn’t surprise me given experiences I’ve had w/ some corporates when I have LPOA and try to cancel contracts.
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Graeme Barnell
(@GraemeBarnell) reported
@GeorgeMonbiot @VodafoneUK I'm savvy and persistent enough to think I can sort most problems with incompetent phone and energy companies but I agree that it is vain to think that any one person can stand out against deliberate corporate fraud.
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Julie Ní Arrachtáin
(@arrachtain) reported
@GeorgeMonbiot @VodafoneUK I'm sorry for your loss! They're the exact same in IRL. Thankfully, I was just changing service, took months! Lost my number, then get debt collection on to me for hundreds of €!! I had screenshots and recordings of confirmed cancellation so the agency dropped everything.