Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford, Southend-on-Sea, Maldon and Romford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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CHAN
(@chanteljox) reported
from
Basildon, England
@VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service
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Amy M
(@WhatAmyDoes) reported
from
Gravesend, England
@VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!
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Chris leigh
(@Chrisle00277910) reported
from
Chelmsford, England
@VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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Nick Hardy
(@Nickhardysufc) reported
from
Southend-on-Sea, England
@VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
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Michael Bretton
(@mbretton) reported
from
Sutton at Hone, England
@VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.
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Nicola Hergest
(@NicolaHergest) reported
from
Dartford, England
2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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christhered
(@christhered5) reported
Stop using covid as an excuse for a **** service @VodafoneUK . Nobody to answer the phone and an automated digital chat . Don’t even consider moving to these . Awful service and absolute liars . Changed my upgrade date from 8th Jan to 21st March
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Cameron Kinsey
(@CameronKinsey8) reported
@VodafoneUK Are you genuinely suggesting that installing the app will assist in fixing a problem that has merited 15 calls, 2 routers, 2 disparched engineers and escalation to the tech team 5 times in the last 6 months?
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Gary L. Smith
(@strongtrophy84) reported
@VodafoneUK just a heads-up the headset you sent from the rewards points on PAYG back in August 2020 have been disposed of in recycling due to a broken cable near the phone connection end that caused the right earpiece not to work. This is for reference purposes only. Thank you.
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TJ
(@TomRJ1367) reported
@VodafoneUK Ongoing problems with my Internet connection, I've reset the router and split the WiFi. It goes for as long as it likes then problems arise. This has been going on since just after three this morning. Any assistance appreciated.
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Annabel Coleman
(@annabelcoleman1) reported
@VodafoneUK such terrible service! Convinced into an expensive plan I didn’t want them no one ‘has the authority’ to change it without me paying £900 😭
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Snowy Si 🐝
(@SimoEnto) reported
@VodafoneUK enjoy that £5 you stole off me for a late payment, because your stupid system doesn't work, you opportunistic scum. My wife and I are cancelling our phones and broadband and will never use your joke of a company again.
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Leon Green
(@leongreen158) reported
@VodafoneUK is straight up useless 🥴can’t even check how many payments I have left to pay the rest of my bill off because of some stupid security digits I randomly thought of 2 years ago, what am I going to do, pay someones random blokes bills off?🙃🤯
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HandwAsh is not the name pun I expected
(@ashnotatree) reported
@VodafoneUK Hiya, I've been struggling to get the android 11 download for a couple of months. I've cleared Google apps cache (all apps actually), made sure phone is charged and even upgraded my home WiFi and I've repeatedly restarted phone. Can you do anything to help, please?
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Real C DCruze
(@realdeescd) reported
from
Manchester, England
@VodafoneUK what a total disgrace. IWatch contract ended on 18Dec and still your staff can’t figure out how to switch it to sim only. I’ve called three times so far for this issue. Spent over 4 hours on the phone. Will have to call again yet. Terrible service!
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Cameron Kinsey
(@CameronKinsey8) reported
@VodafoneUK Undoubtedly something that has been checked multiple times during my 15 calls to your support line. As you've been repeatedly in breach of your own contract, I submitted a formal complaint to Vodafone 8 days ago. When should I expect a response?