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Vodafone outages and service status in Basildon, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

The latest reports from users having issues in Basildon come from postal codes SS15 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent Vodafone outage reports came from the following cities: Basildon, Southend-on-Sea, and Billericay.

CityProblem TypeReport Time
Basildon Wi-fi 26 days ago
Southend-on-Sea Total Blackout 1 month ago
Billericay Phone 1 month ago
Romford Phone 2 months ago
Chelmsford Phone 3 months ago
Dartford Internet 4 months ago

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • WhatAmyDoes
    Amy M (@WhatAmyDoes) reported from Gravesend, England

    @VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog

  • IP_dan_Iyan
    Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

  • IP_dan_Iyan
    Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©

  • ElliottCurran
    Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.

  • kamahade
    karthi (@kamahade) reported from Sutton at Hone, England

    @VodafoneUK How does it help or why do I need , all time am at home :)

  • Phonemast
    📶PhoneMast (@Phonemast) reported from Crayford, England

    @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

  • Cathytaps
    Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England

    @VodafoneUK Ordered Broadband for my new home through compare the market, received a message today telling me my order had been cancelled! customer services advised me to re-order through compare the market which I did and have now been declined!!! 😡please help ! @VodafoneUK

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK @VodafoneGroup in the chat queue. Cut off when I was 2nd in the queue. Wow. What terrible service! Running out of chances at Vodafone

  • marcfrancis1972
    Marc Francis (@marcfrancis1972) reported from Brentwood, England

    @VodafoneUK your service is disgusting ... all I want is pac code ... what your doing is practically illegal

  • bill_goldie
    bill (@bill_goldie) reported from Hextable, England

    @VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

  • coleman58
    Sitting round the pool (@coleman58) reported from Romford, England

    @VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.

  • m3gan789
    Meg🌻 (@m3gan789) reported from Chelmsford, England

    @courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx

  • lewisglynn69
    Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.

  • towler05
    Lorraine Towler (@towler05) reported from Romford, England

    @VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate

  • ninac_x
    N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • JakeHarold_
    Jake Harold (@JakeHarold_) reported from Chelmsford, England

    @VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund

  • sangcj9
    sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • ElliottCurran
    Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @Les5175 @VodafoneUK @SkyUK Having the exact problem.

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • migormley
    MichelleFlynn| Michilin Fhlionn (@migormley) reported

    @VodafoneUK I need support with a complaint

  • laurenkayxox
    †lauren-kay (@laurenkayxox) reported

    @VodafoneUK is the signal down in the Porthmadog area?! Gone from having full 4g signal to barely anything at all!

  • v8fettler
    Craige Timmins (@v8fettler) reported

    @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

  • CD_Zombiee
    CD_Zombie (@CD_Zombiee) reported

    @VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist

  • aroundthehouses
    MarksMusings (@aroundthehouses) reported

    @VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?

  • MikeSparkes2
    Mike 'The Caretaker' (@MikeSparkes2) reported

    @VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi

  • l3roy0
    Leoy S (@l3roy0) reported

    @VodafoneUK @Alisoncurran5 @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

  • carolhibbert51
    Carol Hibbert (@carolhibbert51) reported

    @KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!

  • stuffsbroken
    Stuff's Broken (@stuffsbroken) reported

    @VodafoneUK sent me nonsense broadband renewal figures 6+ times. Did renew in the end but for diff price again But credit where credit's due. The email automation may be crap but the change of plan itself was seamless. I woke up and everything just works with speed 2x faster

  • ck2012US
    ck (@ck2012US) reported

    @VodafoneUK can somebody help please 3-5 days without doctors and loved ones to be able to contact my mother because you have not provisioned SIP properly for voice - it’s a telecast dependent line.