Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 03/07/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Dartford, Southend-on-Sea, Maldon and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • LocksmithsShop The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England

    @VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • m3gan789 Meg🌻 (@m3gan789) reported from Chelmsford, England

    @courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!

  • m3gan789 Meg🌻 (@m3gan789) reported from Chelmsford, England

    @courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx

  • hetty24tigger Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • steviemc64 steve (@steviemc64) reported from Sutton at Hone, England

    Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • drugmule77 SERVER #46 (@drugmule77) reported

    @VodafoneUK Why is your signal so bad these days? It used to be the best in the area, now as previously stated people on my estate are lucky to get 2mbps. Today it's down to a measley 0.32mpbs!! When is the mast issue going to be fixed that was previously mentioned as a problem? B90 1EL

  • jcorny Jack Cawthorne (@jcorny) reported

    @VodafoneUK hi can you explain why you’ve taken money from my account 2 weeks early for the third time now. This can’t be an “error” as you keep telling me please can you help resolve

  • BronkaAmer Bron Amer (@BronkaAmer) reported

    @VodafoneUK I'm trying to reach someone to arrange engineer to come and fix our broadband cable, which was cut through accidentally by neighbours. I just can't chat either to speak someone as everybody is busy 😕 it's urgent as we have no Internet connection .

  • myboringhandle Charlie Stephenson (@myboringhandle) reported

    @VodafoneUK Been trying to get through to an agent via chat or phone for over a week now. I'm at the point now where I don't want your help. I just want to cancel. How can I do that without going via the useless TOBI or waiting on the line for ages?

  • JonnyN_ Jonny (@JonnyN_) reported

    Tell you what, don’t bother with @VodafoneUK for broadband, shitshow all round. Think they outsource their customer service to fraggle rock 🤡

  • Bonbontweet1 tweeeet (@Bonbontweet1) reported

    @VodafoneUK I’ve been trying to cancel my upgrade but the live chat tells me to call 191 and 191 tells me to go to live chat. It’s a joke. I don’t have prime for 5 days because of this and can’t even get the membership directly from Amazon because I paid you for the service.

  • JDenning83 James Denning (@JDenning83) reported

    @VodafoneUK Still absolutely useless. No support no help and disgrace of a service. All day and still no help from @VodafoneUK

  • ImMattGray Matthew Gray (@ImMattGray) reported

    @VodafoneGroup @VodafoneUK I've re-activated my Twitter account just to let everyone know how shocking the customer service is. 1 hour 30 waiting to get help, 6 months of inconsistent/shockingly poor Wifi. For anyone considering them, don't do it #Vodafone #awful #nope

  • beindemand Lorraine Allman (@beindemand) reported

    @VodafoneUK Yep, done all of that, Ana changed browser from Firefox to Edge - same results! I’d put aside a half hour browsing time to make a final decision so would prefer to do that before calling. Will have to wait for another day now. Thanks anyway! So your site’s not down?

  • ITJobzGuru Neil Sullivan (@ITJobzGuru) reported

    @VodafoneUK very disappointed in the connectivity from your Customer Service team this afternoon. For a successful global mobile operator like VF to have such poor reception is not good enough. Where is the Mobile UK call centre based?