Vodafone outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Vodafone outage reports came from the following cities: Romford, Brentwood, and Southend-on-Sea.

City	Problem Type	Report Time
Romford	Wi-fi	5 days ago
Brentwood	Total Blackout	2 months ago
Brentwood	Wi-fi	2 months ago
Southend-on-Sea	Internet	2 months ago
Basildon	Wi-fi	3 months ago
Southend-on-Sea	Total Blackout	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  The Locksmiths Shop (@LocksmithsShop) reported 8 seconds ago from Sutton at Hone, England

  @VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really

• 
  Iyabode Adeyefa (@doctoradeyefa) reported 44 seconds ago from Grays, England

  @VodafoneUK Vodafone put a defaulted account of £21 on my credit history which they have owed up to as ‘electronic error’ as I did not have a financial relationship with them!! PLEASE HELP!! This notice is preventing my remortgage!!

• 
  Lewis Glynn (@lewisglynn69) reported 5 minutes ago from Crayford, England

  @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

• 
  📶PhoneMast (@Phonemast) reported 9 minutes ago from Crayford, England

  @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

• 
  N I N A (@ninac_x) reported 11 minutes ago from Crayford, England

  @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

• 
  Esther Bultitude (@hetty24tigger) reported 13 minutes ago from Southend-on-Sea, England

  @VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!

• 
  Ben Johnson-Owen (@ben79owen) reported 14 minutes ago from Romford, England

  OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

• 
  Ipemndoh dan Iyan (@IP_dan_Iyan) reported 15 minutes ago from Tilbury, England

  @VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©

• 
  Jon Stannard (@JonStannard) reported 18 minutes ago from Southend-on-Sea, England

  @VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.

• 
  Jake Harold (@JakeHarold_) reported 19 minutes ago from Chelmsford, England

  @VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund

• 
  karthi (@kamahade) reported 21 minutes ago from Sutton at Hone, England

  @VodafoneUK How does it help or why do I need , all time am at home :)

• 
  Jon Stannard (@JonStannard) reported 24 minutes ago from Southend-on-Sea, England

  @VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service

• 
  Esther Bultitude (@hetty24tigger) reported 32 minutes ago from Southend-on-Sea, England

  @VodafoneUK is there problems with your internet currently? I seem to have no WiFi!

• 
  Lorraine Towler (@towler05) reported 42 minutes ago from Romford, England

  @VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate

• 
  bill (@bill_goldie) reported 45 minutes ago from Hextable, England

  @VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

• 
  Cathy Harris (@Cathytaps) reported 46 minutes ago from Southend-on-Sea, England

  @VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔

• 
  Ferdinand (@Ferdina69250754) reported 46 minutes ago from Gravesend, England

  @VodafoneUK Your DM is not working, it says sending and never send

• 
  CHAN (@chanteljox) reported 53 minutes ago from Basildon, England

  @VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!

• 
  Matt (@Missives0fASub) reported 56 minutes ago from Romford, England

  Any @VodafoneUK users in #Banbury out there on Twitter? Is your phone reception always rubbish or did my phone just have a bad day on Saturday? If we’re going to move there I might just have to move networks.

• 
  James Eaton (@jameaton) reported 57 minutes ago from Romford, England

  @VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  StraightTalker50 (@talker50) reported 8 minutes ago

  @GBNEWS Well @VodafoneUK , has not a single person in your organisation taken any notice of how much the support for the RNLI has gone down because of helping the illegas, don't be surprised when you get the same response.

• 
  LW (@Bredebeck) reported 10 minutes ago

  @sanj_lal1 @toadmeister I'm going to see how much it will cost me to cancel my Vodafone contract....@VodafoneUK

• 
  Or Sassur (@Orsassur2) reported 11 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Fefella (@FefellaLou) reported 13 minutes ago

  @Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told

• 
  Charles Chadderton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CharlieChaddy) reported 13 minutes ago

  @ZiaYusufUK Shut @VodafoneUK down. Nobody needs them.

• 
  Lucy Slater (@lucindaslater83) reported 14 minutes ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

• 
  ReformYorkshire (@ReformYorkshire) reported 14 minutes ago

  @MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.

• 
  lady M - the real witch . (@mmi_music) reported 16 minutes ago

  @NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet

• 
  Paul Andrews (@vanillaweb) reported 17 minutes ago

  @SimonDanczuk @VodafoneUK United Kingdom • The government has paid mobile network operators for system support and rollout. Contracts totaling around £15.9 million were awarded to the UK’s four main operators to support the Emergency Alerts system for five years.

• 
  England Expects (@gin_mv) reported 18 minutes ago

  @POPPY5217 @Iromg @VodafoneUK We've already cancelled. A damn sight cheaper and I'm not funding the invasion.