Vodafone

Vodafone Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS14.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 11/23/2024 17:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Gravesend, Swanscombe, Basildon, Southend-on-Sea, Upminster, Chelmsford, Romford and Rayleigh.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • steviemc64 steve (@steviemc64) reported from Sutton at Hone, England

    Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

  • LocksmithsShop The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England

    @VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • hetty24tigger Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

  • m3gan789 Meg🌻 (@m3gan789) reported from Chelmsford, England

    @courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • _Fa2al Fazal (@_Fa2al) reported

    I don't know why @VodafoneUK become the worst network, When it's come to costumer service and Internet connection. I think I will go back to @ThreeUK .

  • cmaybury11 Claire (@cmaybury11) reported

    @VodafoneUK passed around 3 people on live chat finally will get a refund for no network (26 hrs so far) . Shocking service , tell your customers about planned maintenance and auto refund them for no service !

  • 1337Petts 1337Petts (@1337Petts) reported

    @VodafoneUK If you would kindly restore my broadband so I can eliminate bad guys with my exceptional aim it would be greatly appreciated kthx.

  • vonnie306 Vonnie (@vonnie306) reported

    @VodafoneUK Done with you. Failed activation, failed customer service, failed resolution, failed promises….seeing a pattern here?

  • howudoin45 S (@howudoin45) reported

    @VodafoneUK I've been on the phone to them since 1pm. I am still on the phone to them and it's almost 8pm. Was promised a call back which also never happened. How do I speak to a manager please?

  • cmaybury11 Claire (@cmaybury11) reported

    @VodafoneUK You text me enough about useless free coffees on Fridays - why not let me know when I won’t be receiving the service I’m paying for ? Priorities

  • GusboOnTwitch 🄶🅄🅂🄱🄾 (@GusboOnTwitch) reported

    Dear @VodafoneUK - if I'd designed your customer facing website, I'd have been fired. Honestly the worst user experience I've ever seen. For the record, I'm not a customer, was helping my mum out. But sort it out.

  • pj7857 Paul Judd (@pj7857) reported

    @VodafoneUK how difficult can it be to get a PAC code and leave a service provider? Damn near impossible when dealing with Vodafone!

  • iiamsaf Safura. (@iiamsaf) reported

    @VodafoneUK how many times do I need to text you ‘Pac’ to receive my pac code. You keep telling me to call you? But when I do, no one is available to answer? I just need the pac code to transfer my old number. Absolutely rubbish service.

  • DeweyTheGooner Dewey (@DeweyTheGooner) reported

    @pompeyhedge @O2 @VodafoneUK Thanks. I don't use the tube very often though and o2s 5g coverage is pretty bad too. It's a 1month contract (o2s 1 month contracts are like £20+) so might try it for a month and see how I feel