Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Maldon, Romford, Chelmsford and Chipping Ongar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Sitting round the pool
(@coleman58) reported
from
Romford, England
@VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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bill
(@bill_goldie) reported
from
Hextable, England
@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Jake Harold
(@JakeHarold_) reported
from
Chelmsford, England
@VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!
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Lloyd Stevens
(@Lloydstevens29) reported
from
Romford, England
@VodafoneUK I’ve been unable to login for two days and there’s an error code 4300 . Please help
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@MarkMoore1974) reported
@VodafoneUK poor performance, just spoke to someone who told me I failed DPA. I answered every question but couldn’t remember the ‘date’ I started my contract. What sort of question is that. Diverted to a webpage asking me for ID. Moved in with mum 4 months ago.
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Shaf
(@Shaf44601401) reported
@VodafoneUK Hi i was just on the phone to you guys and suddenly got cut off.. Now i have now zero signal and can't contact you guys. Please can you help? Is there an outage?
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Emily
(@emroe10) reported
@Crownyy93 @VodafoneUK Literally never known such terrible customer service, how has NOTHING been done? 🤯
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Ed Coonagh
(@Ed_Coonagh) reported
I've been a business customer of @VodafoneUK for over 20 years. And, they show respect by putting the phone down on me. #theworst
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Maternity Action
(@MaternityAction) reported
@womenworkappg @VodafoneUK @vodafoneuknews And 16 weeks - or even 26 weeks - off work is simply not long enough for mothers. Nationally, mothers take 39 weeks of maternity leave, on average, and 40% take more than 39 weeks. Forcing new mothers back to work early is not the answer to the problem of unequal parenting. 3/3
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Hayley Cousins
(@HayleyCousins1) reported
@VodafoneUK Never received such bad service if I am honest! Even willing to pay £400 just to leave you! No manager available to speak to and incorrect information given on 2 separate occasions which gets blamed on the fact it isn’t a leap year!!!!!
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Alan Craig
(@muppetjude) reported
@VodafoneUK @MartinSLewis Vodafone Another day of quite rude and abrupt phone calls from your customer relations and customer complaints team now worse off than yesterday scandalous way to treat customers
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Sarah Nichol
(@SarahNichol4) reported
Shocking service @VodafoneUK. Letter from you sending a debt collection agency to collect monies on account cancelled last year by user. 1st time any correspondence has been sent & no help on your phone lines. Will end up with a crap credit rating on a debt that shouldn’t exist.
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Maria Santino🔞
(@MariaSantino2) reported
unbelievable!!! Just randomly called by @VodafoneUK told my bill was going up and whilst I asked why he muttered under his breath “shut ******** up” in disbelief I’ve rang your customer service team and I was told to “fill out a form online” what service you give Vodafone! 💩
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William Poel
(@wpoel) reported
@VodafoneUK What tripe! Just serve your customers - I am still waiting for the iPhone7 unlock code first requested last November. It has been a total pantomime. I may give up and sue for for exemplary damages - I bet the judge will have had a poor experience with Vodafone. 😱