Vodafone outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Vodafone outage reports came from the following cities: Romford, and Chelmsford.

City	Problem Type	Report Time
Romford	Phone	20 days ago
Chelmsford	Phone	2 months ago
Dartford	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  bill (@bill_goldie) reported 56 seconds ago from Hextable, England

  @VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

• 
  James Bonner (@bollybonner) reported 1 minute ago from Southend-on-Sea, England

  @VodafoneUK Been there done that. Your company is a funking joke. Cancel my bill now for this number 07786067000

• 
  Meg🌻 (@m3gan789) reported 13 minutes ago from Chelmsford, England

  @courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!

• 
  Ben Johnson-Owen (@ben79owen) reported 13 minutes ago from Romford, England

  OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

• 
  Lloyd Stevens (@Lloydstevens29) reported 14 minutes ago from Romford, England

  @VodafoneUK I’ve been unable to login for two days and there’s an error code 4300 . Please help

• 
  NileGodfrey (@nye_godfrey) reported 16 minutes ago from Crayford, England

  @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

• 
  Joe (@chubbyjoeforza) reported 16 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Elliott Curran (@ElliottCurran) reported 18 minutes ago from Sutton at Hone, England

  @MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.

• 
  Ipemndoh dan Iyan (@IP_dan_Iyan) reported 20 minutes ago from Tilbury, England

  @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

• 
  Karen Taberham (@kazzitabs72) reported 26 minutes ago from Chelmsford, England

  @VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !

• 
  Nick Hardy (@Nickhardysufc) reported 30 minutes ago from Southend-on-Sea, England

  @VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service

• 
  📶PhoneMast (@Phonemast) reported 35 minutes ago from Crayford, England

  @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

• 
  CHAN (@chanteljox) reported 36 minutes ago from Basildon, England

  @VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!

• 
  Barry Paffey (@BarryPaffey) reported 39 minutes ago from Billericay, England

  @VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩

• 
  Simon Wilding🔸🇪🇺 (@SJWilding) reported 44 minutes ago from Chelmsford, England

  @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

• 
  Sarah McGinnis (@Sazzle1711) reported 46 minutes ago from Sutton at Hone, England

  @VodafoneUK i've had no signal all morning. the most i get it's 1 bar in 4G - what is going on ?

• 
  roni (@roni9uk) reported 48 minutes ago from Sutton at Hone, England

  @VodafoneUK this 2nd router in 2 months and we have yet to see 1 complete program on tv. I'm not going to shut up and go away. Especially as you conviently delete my authorisation everytime I hang up. How are you still in business. You don't answer tweets or phones

• 
  Jon Stannard (@JonStannard) reported 49 minutes ago from Southend-on-Sea, England

  Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

• 
  roni (@roni9uk) reported 54 minutes ago from Sutton at Hone, England

  @VodafoneUK absolutely disgusted with your customer service. Been with you since March still can't get operational broadband! Promised call back x3 never happened. Spent a totally of 2 hours of the last 24 either on the phone or trying to get through to you. HOW DO I CANCEL

• 
  Jon Stannard (@JonStannard) reported 58 minutes ago from Southend-on-Sea, England

  It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Connolly (@macon1375) reported 26 seconds ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  Arun Hebbar (@ArunHebbar7) reported 2 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.

• 
  🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported 2 minutes ago

  @BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really

• 
  Chris Barnsey (@BarnseyChr77489) reported 4 minutes ago

  @VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so

• 
  ًًًً (@secr3tfiles) reported 4 minutes ago

  I have 5 bars of 5G yet my data won’t work fix ur coverage u knobheads @VodafoneUK @VodafoneEgypt @vodafoneeveryone

• 
  Pasty (@rhyshunt5) reported 9 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  andshar70 💙🐝 (@andshar70) reported 9 minutes ago

  @VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?

• 
  Mark Connolly (@macon1375) reported 11 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  DiKey (@xcetveli) reported 12 minutes ago

  @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

• 
  Sunil (@SSunilraj6388) reported 16 minutes ago

  @VodafoneUK Hey Vodafone UK what a absolute joke of customer service , your customer support guys are clueless , spoke to a guy called Eshwar or Ishwar, says he can’t do anything , asked to talk to supervisor says there are none available , what a joke