Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 02/01/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Maldon, Romford, Chelmsford and Chipping Ongar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • BarryPaffey Barry Paffey (@BarryPaffey) reported from Billericay, England

    @VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩

  • chanteljox CHAN (@chanteljox) reported from Basildon, England

    @VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • Chrisle00277910 Chris leigh (@Chrisle00277910) reported from Chelmsford, England

    @VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch

  • kamahade karthi (@kamahade) reported from Sutton at Hone, England

    @VodafoneUK How does it help or why do I need , all time am at home :)

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • jameaton James Eaton (@jameaton) reported from Romford, England

    @VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RNKirsty Kirsty Ivison (@RNKirsty) reported

    @VodafoneUK Waiting for Openreach to come fix my BB. Outages getting worse every day over the last week. Full 24h down yesterday, hour of service this morning, then down again. Used all of my phone data. Trying to wfh and do uni work. Never had issues with prev provider, very disappointing.

  • DavidWibbleone Dave the Dolphin #FBPE #FBPPR 🐬 🇬🇧🇪🇺 💙 (@DavidWibbleone) reported

    @VodafoneUK Hi, no... and that's the problem you cant appear to send an e-sim until the port is complete - which is a little backwards to how it normally works! I'm sure there's a good reason but i dont understand why it would take longer to e-mail an E-Sim than post a physical one!!!

  • bakigorgun Baki Gorgun (@bakigorgun) reported

    @VodafoneUK why I can’t connect to the internet; the message is showing no network. When I call your office they are asking for a spesific area! But this is mobile network so I don’t have any specific post code...

  • nxiima Naima. (@nxiima) reported

    @TheF00dBae @VodafoneUK @EE You get treats and I’m out here struggling with getting one bar service 😪

  • tripathygyan Gyanendra Tripathy (@tripathygyan) reported

    Vodafone not happy with your service, time came to leave you. @VodafoneGroup @vodafone @VodafoneUK

  • fmen23 fedemenni ™ (@fmen23) reported

    @VodafoneUK keeps showing how crap it is. promised £10 as compensation for bad service, and guess what.. no £10 were put on my account. Trying to speak with someone via webchat but it is not working..

  • MikeKni53931107 Mike Knight (@MikeKni53931107) reported

    @VodafoneUK Oh dear. After over twenty years with vodafone i'm leaving. Looks like I'll miss out on candy. On the bright side I'll never have to deal with the truly terrible customer service again.

  • Megs9941 Megs994 (@Megs9941) reported

    @VodafoneUK are a joke, failed to tell me that my broadband contract had been rejected and my internet is now not being installed until 9th June. How am I meant to work for the next two weeks with no internet?! Terrible customer service.

  • clpblue1 Colin Patterson 🐝 (@clpblue1) reported

    @VodafoneUK #vodafonebroadband still can't get Internet at home...another day wasted messing about with routers and crap. Really wish I hadn't renewed...😪

  • gnome071986 naomi (@gnome071986) reported

    @VodafoneUK broadband not working in YO7 area. Contacted Vodafone got told 2 take a screwdriver to the wall socket. Im NOT an engineer & didn't feel comfortable doing this. I am highly disabled getting down and up are a huge problem. Only to have it done online instead. WTF.