Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 01/25/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Maldon, Romford, Chelmsford and Chipping Ongar.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • mbretton Michael Bretton (@mbretton) reported from Sutton at Hone, England

    @VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!

  • chanteljox CHAN (@chanteljox) reported from Basildon, England

    @VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @Les5175 @VodafoneUK @SkyUK Having the exact problem.

  • Nickhardysufc Nick Hardy (@Nickhardysufc) reported from Southend-on-Sea, England

    @VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo

  • NicolaHergest Nicola Hergest (@NicolaHergest) reported from Dartford, England

    2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.

  • WhatAmyDoes Amy M (@WhatAmyDoes) reported from Gravesend, England

    @VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!

  • Chrisle00277910 Chris leigh (@Chrisle00277910) reported from Chelmsford, England

    @VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • chipsteak Greg Koronka (@chipsteak) reported

    @VodafoneUK my fttp broadband was activated yesterday by Cityfibre engineers and you have still not sent me my router with no word about when I'll get it. I sent you dm last night and this morning but no reply. Customer online chat appears to be down and phone queues are 60 mins+

  • Norty_s Stuart Norton (@Norty_s) reported

    @VodafoneUK Amazing! This also resembles a worryingly accurate graph showing the disappointment of dealing with @VodafoneUK customer service when they fudge your onboarding as a customer…

  • slimjimruoff Jimbo Ruoff (@slimjimruoff) reported

    @VodafoneUK Thanks for your reply, is the issue a stock issue or a staffing issue? I've been waiting a week for a handset that was due the next day. Thanks James

  • __iamchocolate_ Baby girl (@__iamchocolate_) reported

    Been on the phone to @VodafoneUK for 2hrs 30mins and the issue still isn’t solved. This is why I left you lots. Useless.

  • OldTrotts Mrs Mac (@OldTrotts) reported

    Power finally restored at 9pm yesterday but still no phone signal. No WiFi either as @VodafoneUK still hasn’t delivered our new router 🤬 Becoming increasingly pissed off

  • FreyaLovesGamin Freya Loves Gaming *️⃣ (@FreyaLovesGamin) reported

    @VodafoneUK Please help as I have no mobile internet! I should!

  • mozzy_jp peejay (@mozzy_jp) reported

    @VodafoneUK Well upgrades would be a good start. I literally cannot get through to Vodafone. I'd really like to cancel tbh. Can you help me do that?

  • TrustedLeader Richard Kelly (@TrustedLeader) reported

    @ThreeUK absolutely useless 4G continues between London Bridge and East Croydon on the train. Wonder if @VodafoneUK is as bad?

  • mozzy_jp peejay (@mozzy_jp) reported

    @VodafoneUK Hilariously, I queued for 40 minutes, a woman in Belfast answered, couldn't make her system work, said she'd call back, and never did. Isn't that vodafone all over? Got any ideas of what I should do?

  • rafthemaster Richard Frame (@rafthemaster) reported

    @VodafoneUK just wondering if you’ve ever heard of scams by email.. clearly not when you send emails to customers from random domains we’ve never heard of before! And this WAS a genuine message as it matches all my account info up perfectly (I just activated my SIM 10mins ago)