Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 11/26/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Chelmsford and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

  • nye_godfrey NileGodfrey (@nye_godfrey) reported from Crayford, England

    @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

  • JakeHarold_ Jake Harold (@JakeHarold_) reported from Chelmsford, England

    @VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !

  • coleman58 Sitting round the pool (@coleman58) reported from Romford, England

    @VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.

  • doctoradeyefa Iyabode Adeyefa (@doctoradeyefa) reported from Grays, England

    @VodafoneUK Vodafone put a defaulted account of £21 on my credit history which they have owed up to as ‘electronic error’ as I did not have a financial relationship with them!! PLEASE HELP!! This notice is preventing my remortgage!!

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting

  • JakeHarold_ Jake Harold (@JakeHarold_) reported from Chelmsford, England

    @VodafoneUK I cannot access my account and your dms are a minefield… can someone help me

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

  • bill_goldie bill (@bill_goldie) reported from Hextable, England

    @VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK @VodafoneGroup in the chat queue. Cut off when I was 2nd in the queue. Wow. What terrible service! Running out of chances at Vodafone

  • Lloydstevens29 Lloyd Stevens (@Lloydstevens29) reported from Romford, England

    @VodafoneUK I’ve been unable to login for two days and there’s an error code 4300 . Please help

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK broadband at home not working for 2nd day in a row and it’s eating into my mobile phone data - please sort this urgently as due to be working from home tomorrow

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul69799139 Paul whelan (@Paul69799139) reported from Bromley, England

    @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @VodafoneUK Sent it ... HELP I’m trying to arrange going out & can’t call anyone :(

  • Gobshy8e Stevie Stevie (@Gobshy8e) reported from Marlow Bottom, England

    @VodafoneUK It’s funny. Been with you since 1993 and on leaving I was told I’d lose my loyalty discount. I have never had a discount. So long.

  • GirvansFallen Girvan and District Great War Project (@GirvansFallen) reported from Ayrshire, Scotland

    @VodafoneUK still down in Ayrshire.

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • Charan_Aulakh Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England

    @VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.

  • mobilemandan Dan Carter (@mobilemandan) reported from Borough of Torbay, England

    @thisisjmx @VodafoneUK I had so many system issues, having used to work there I know why sometimes the systems were a nightmare. Think I'm all finally sorted though

  • AndrewPriestley Andrew Priestley (@AndrewPriestley) reported from Epping, England

    @VodafoneUK I get constant dropped calls from Comoros and Botswana. I report these by text but still the same numbers keep calling. I’ve tried to phone but your IVR system won’t let me speak to a person. Very unhappy about the fact I can’t talk to someone about this. Please help.

  • duglar21 David Dugdale (@duglar21) reported from Inverness, Scotland

    @TangerineJedi @YourSSE Same here. Terrible customer service from @VodafoneUK