Vodafone Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Vodafone
Vodafone is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (63%)
-
Phone (16%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Maldon, Romford, Chelmsford and Chipping Ongar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
-
Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
-
Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
-
Cathy Harris
(@Cathytaps) reported
from
Southend-on-Sea, England
@VodafoneUK Ordered Broadband for my new home through compare the market, received a message today telling me my order had been cancelled! customer services advised me to re-order through compare the market which I did and have now been declined!!! 😡please help ! @VodafoneUK
-
Lorraine Towler
(@towler05) reported
from
Romford, England
@VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate
-
Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
-
N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
-
Amy M
(@WhatAmyDoes) reported
from
Gravesend, England
@VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog
-
Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
-
Lewis Glynn
(@lewisglynn69) reported
from
Crayford, England
@charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!
-
Marc Francis
(@marcfrancis1972) reported
from
Brentwood, England
@VodafoneUK your service is disgusting ... all I want is pac code ... what your doing is practically illegal
-
Cathy Harris
(@Cathytaps) reported
from
Southend-on-Sea, England
@VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔
-
adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
-
Dean Stevens
(@DWJStevens1991) reported
from
Sutton at Hone, England
@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.
-
Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
-
Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
-
🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
-
Nick Hardy
(@Nickhardysufc) reported
from
Southend-on-Sea, England
@VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service
-
Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
-
Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
-
Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Karimbo
(@karimmboww) reported
@VodafoneUK but sorry because we’ve been giving you empty promises and we never called back for an entire year, your contract has been disconnected for over 90 days and we can’t do anything about it. So we ****** you and we’re not even sorry we did it. Suit yourself....
-
Jenn ✨ ⋆
(@JennieLy) reported
@VodafoneUK hi! I upgraded my contact yesterday and got an email confirming my nee handset it not my new plan or when it would start? Can you help?
-
dan
(@dantheman19970) reported
@VodafoneUK Sorry I mange to speak to someone in the prime contact team they looking in to my issue :)
-
Emma
(@EmmaS_1989) reported
@VodafoneUK Hi, my case was escalated to another team on Wednesday and I was told that I would have heard what is going to happen, yesterday, but I’ve heard nothing. Can you help me? Thanks!
-
Karimbo
(@karimmboww) reported
@VodafoneUK your customer relations department and the people handling complaints are utterly disgusting. You provide and exceptionally sickening services that is based on inconveniencing people, screwing them over and getting them stuck in a situation to eventually rip them off!
-
Claire Hachem
(@ClaireHachem) reported
@VodafoneUK what a bad service I received. You have direct debit with me and you mark my payment as missed so you damaged my credit report!!! Complaining and filing an official investigation into this
-
Steve Martin
(@XmoSteve) reported
from
Maidstone, England
@VodafoneUK Steven Martin, 01622688661 no signal at all
-
Emma Barnes
(@emmaskitchen6) reported
@VodafoneUK my children have been unable to homeschool for over a week due to your incompetence at solving the issue on our broadband and both the properties on our account! Your customer service has been appalling!
-
Karimbo
(@karimmboww) reported
@VodafoneUK You have been investigating an issue with my account since Feb 2020. I spoke to over 80 people, spent at least 2 hours on each call. Every call someone promises with a call back but they never do, so i call back again and spent another 2 hours on the phone! Until..tbc
-
Laura
(@LAURABond1810) reported
Absolutely Disgusted by @VodafoneUK customer services I work as a carer @VodafoneUK refused to give me a NUK that I need for my phone but kept giving me NUC that doesn't work I need an Network control key (NUK) I have got work tomorrow without a working mobile