Vodafone outages and service status in Basildon, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at Vodafone
Vodafone is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Vodafone outage reports came from the following cities: Chelmsford, and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Phone | 16 days ago |
|
Dartford
|
Internet | 2 months ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Maldon
|
Phone | 3 months ago |
|
Romford
|
Internet | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandIt feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Jake Harold (@JakeHarold_) reported from Chelmsford, England@VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund
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Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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Jake Harold (@JakeHarold_) reported from Chelmsford, England@VodafoneUK I cannot access my account and your dms are a minefield… can someone help me
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CHAN (@chanteljox) reported from Basildon, England@VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!
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Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England@VodafoneUK As a customer for over 15 years, who pays in excess of £600 a year AND have signed up for a new contract that’s even more. You can’t give me a couple of months free Spotify 🙄
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Lorraine Towler (@towler05) reported from Romford, England@VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate
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James Eaton (@jameaton) reported from Romford, England@VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer
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📶PhoneMast (@Phonemast) reported from Crayford, England@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Nicola Hergest (@NicolaHergest) reported from Dartford, England2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
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Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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Marc Francis (@marcfrancis1972) reported from Brentwood, England@VodafoneUK your service is disgusting ... all I want is pac code ... what your doing is practically illegal
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.
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The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England@VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really
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Ferdinand (@Ferdina69250754) reported from Gravesend, England@VodafoneUK Your DM is not working, it says sending and never send
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.
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📶PhoneMast (@Phonemast) reported from Crayford, England@Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.
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kelly parker (@kellyjohnparker) reported from Ramsden Bellhouse, England@VodafoneUK is there mobile signal issues in wickford cm11. Had trouble for 3 days
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneUK @VodafoneGroup in the chat queue. Cut off when I was 2nd in the queue. Wow. What terrible service! Running out of chances at Vodafone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Wood (@excitedpixels) reported@VodafoneUK another raise of £1.80 this is over the declared amount year on year. The nations rip off not nations network. Not right
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Charlotte (@lottieeec) reported@VodafoneUK absolutely sick of paying for this service. I can never get a signal and people can never hear me clearly when I ring them, apparently my area are suffering connection issues. So bad, been happening for a full week now 😫 tried to contact customer service, USELESS.
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DEV NARAYAN (@heyDEVNARAYAN) reportedHi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?
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K_Bogatyrev (@K_Bogatyrev) reported@VodafoneQatar @VodafoneGroup @VodafoneUK Support chat keeps getting closed without any solution. I’ve asked a simple question twice, and both times the chat was ended with no help. Very poor customer service.
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Ian Newson (@iannewson) reported@VodafoneUK There seems to be a fault with your FTTP migration system. Tried 2 migrate 2u last week. Happened to log into account next day request to find it had failed( no contact to tell me) spoke 2 support to be told there was a problem try again and try again. Same again.
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Marc Burke (@Marc_GBP) reported@VodafoneUK terrible customer service I’ve been in the Middle East where surprisingly I have had to use my phone a lot and you suddenly cut me off because my bill is high
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LaurenceMarks (@laurencemarks64) reportedThe @VodafoneUK car tracker tag has to be one of the worst pieces of design I have encountered in years.. and thats saying something..
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Mr neutral person (@Neutra2021) reported@VodafoneUK I need help urgently We have vco account and we need a few connections not to have any bars Please email me back asap
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lisa Harrison (@lisadunnill) reported@VodafoneUK I was due auto compensation for lack of broadband. The issue was end of November but every time I ring I get told it's not past the 60 days when it definitely is
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Helena Corbin (@HelenaCorbin) reported@VodafoneUK providing a devastatingly awful service when trying to do a simple task of changing broadband. 3 months and countless calls, texts and emails initiated by them, I’m receiving different info from another Vodafone initiated call