Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 03/16/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London and Dartford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • steviemc64 steve (@steviemc64) reported from Sutton at Hone, England

    Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

  • hetty24tigger Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!

  • kamahade karthi (@kamahade) reported from Sutton at Hone, England

    @VodafoneUK How does it help or why do I need , all time am at home :)

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • fleurianie Fleurianie (@fleurianie) reported

    @VodafoneUK inefficient staff ,poor customer service!Called them to transfer the Direct Debit to my son s account.They took all details to do it.Turned out NOTHING HAD BEEN DONE ABOUT IT SO I INCURRED MISSED PAYMENT AND AFFECTED MY CREDIT SCORE!NOT THEIR MISTAKE APPARENTLY!😡🤬

  • ichbinilya Ilya Lozovsky (@ichbinilya) reported

    @VodafoneUK now your representative "Amy" has disappeared from the chat entirely, without resolving my issue. thank you for wasting another 4 hours of my life.

  • AstinDave Dave Astin (@AstinDave) reported

    @VodafoneUK appalling service! Now have a phone without any carrier signal and no mobile data. #whatshappening

  • peter86490046 peter (@peter86490046) reported

    @VodafoneUK @VodafoneFdn Overcharged by Vodafone and no one in customer services to sort it out do not value customers

  • Viking759 Viking (❄️,❄️) (@Viking759) reported

    @VodafoneUK issues with OneNumber on my Apple Watch. Spent the last 3 days on with support and it’s still not resolved. Seems like a widespread issue looking on your forums! Plans to fix or shall I take my business elsewhere

  • Emmy_Cule Emmy 💙❤ (@Emmy_Cule) reported

    @VodafoneUK @iSlimfit See swift response. Them no wan lose customer

  • LohnRSCN Amanda Lohn RGN RSCN 💙 #FBLC (@LohnRSCN) reported

    Excellent customer service from @VodafoneUK Patient & super helpful support to connect my @HP printer to my new router. I’d managed the other 7 devices but the printer was just not playing ball!

  • AllanJTaylor AJ (@AllanJTaylor) reported

    @VodafoneUK shocking service again - over 1.5 hr trying to get through to your cancellations team, your agents are incapable of transferring a web chat to the correct team #ijustwanttocancel and you wonder why I want to sign up to someone else

  • OnAnotherPlan queks (@OnAnotherPlan) reported

    @VodafoneUK your service is absolutely atrocious. I’m a new customer, placed an order and you cancelled it. I’ve spent hours trying to contact you. Phoned back today, another hour spent on the phone, then you don’t call back. Then the cheek to ask for more money per month!

  • reachdjsparky paul (@reachdjsparky) reported

    @trevplant @VodafoneUK Good morning mate I have the same problem Vodafone has offered me credits and no good no signal was weather in Stratton and my three network doesn't work either so I have no clue what's going to happen