Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford, Southend-on-Sea, Maldon and Romford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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karthi
(@kamahade) reported
from
Sutton at Hone, England
@VodafoneUK How does it help or why do I need , all time am at home :)
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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Barry Paffey
(@BarryPaffey) reported
from
Billericay, England
@VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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James Eaton
(@jameaton) reported
from
Romford, England
@VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer
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Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alvaro Giz
(@AlvaroGiz) reported
@VodafoneUK I asked Santa for a Broadband deal with @VodafoneUK but looks like an issue in your systems made the order be cancelled and support service is not able to provide a solution. This was the tech I wanted for Christmas, but looks like won't be possible. #makeitpossible #techIwant
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Bill Clayton
(@clanman3) reported
@VodafoneUK Vodaphone are saying its in their terms and conditions that once you've paid for your phone, if you don't cancel, they can continue to take the full payment. They say it's to ensure the user isn't suddenly cut off ! If you then stop paying, their debt collectors get in touch !
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Bill Clayton
(@clanman3) reported
@VodafoneUK Rather than @VodaphoneUK sending the debt collectors in, why not contact your customer to say that their contract is nearly paid up and offer a new sim only deal ? Or do you make more money by just continuing to take full payment ?
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ian rolf
(@ianrolf7) reported
from
Otley, England
@VodafoneUK Please do some research before switching to this company. They are now under investigation by Ofcom and Trading Standards.They do not supply airtime to some PAYG customers,even when it has been paid for. They then promise a refund and this never happens.
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Jess Gregson
(@jessrowley61) reported
@VodafoneUK Any chance of an update on the mobile network problem around Hertfordshire? Download speed of 2.47... It's been really difficult to work all week. Your customer service folks were great at telling me there's a problem, but not so good at saying when it would be fixed.
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Dem Robs
(@dem_robs) reported
@VodafoneUK Why do your customer service agents think it is acceptable to hang up on customers? This is a regular occurrence when contacting Vodafone. You either need to train your staff better or get new ones! Appalling, can't wait to change Network
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MYA
(@BIG_MYA_BCFC) reported
@VodafoneUK Best network??????? You took my £26.40 discount off me that wasn’t due to run out till 2022 and after multiple calls you said it will be put back on 7 weeks later nothing
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ian rolf
(@ianrolf7) reported
from
Otley, England
@VodafoneUK Are unprofessional,unpleasant and are very happy to take money and not supply a service. Under investigation,by offcom,they are not what they seem. Customer care staff are rude and unhelpful,they find it amusing they are ripping people off.
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Nigel Jones
(@planetf1) reported
@sxa555 @Mobilescouk @VodafoneUK fortunately sim arrived next day, put it in and all back and running - but it really was unnecessary to have this physical interaction - loss of service/user sat & cost/environmental impact
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Marcus
(@MNUltraRunner) reported
@VodafoneUK DM sent yesterday, but no response 14hrs later. Come on!! This is really poor! Please reply to my DM as to why my speed is poor, and upload is being throttled.