Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford, Southend-on-Sea, Maldon and Romford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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James Bonner
(@bollybonner) reported
from
Southend-on-Sea, England
@VodafoneUK @CostaCoffee Coffee over customer service? #*****
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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Ferdinand
(@Ferdina69250754) reported
from
Gravesend, England
@VodafoneGroup @VodafoneUK Our orders were canceled by open reach and you guys have no clue about it until I asked them to read the note from open reach. It sounds like Vodafone has my old number in their record and open reach has mentioned that and said that customers cancel the order
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Sarah McGinnis
(@Sazzle1711) reported
from
Sutton at Hone, England
@VodafoneUK i've had no signal all morning. the most i get it's 1 bar in 4G - what is going on ?
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James Bonner
(@bollybonner) reported
from
Southend-on-Sea, England
@VodafoneUK It will be the worst present ever
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.
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Wildbaynz 💉💉 💉💉 2 ➕ 2 ➕ 🤧
(@WildBayNZ) reported
from
Brentwood, England
Good morning @VodafoneUK I am trying to cancel my Big Value Bundle via the phone options for a few days. All i get is you are experiencing difficulties. How long will it be before these difficulties are fixed.
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Maxine Trick Jones
(@MaxineTJones) reported
from
Great Baddow, England
@VodafoneUK As a customer for over 15 years, who pays in excess of £600 a year AND have signed up for a new contract that’s even more. You can’t give me a couple of months free Spotify 🙄
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James Bonner
(@bollybonner) reported
from
Southend-on-Sea, England
@VodafoneUK @VodafoneGroup I'm not letting this rest fyi. Your treatment to your customer is deplorable. Your 'resolution manager' didn't resolve anything and I am not paying you a dime. No service equates to #nocharge. I'd rather see you in court you thieving bums :))
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kelly parker
(@kellyjohnparker) reported
from
Ramsden Bellhouse, England
@VodafoneUK is there mobile signal issues in wickford cm11. Had trouble for 3 days
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Matt
(@Missives0fASub) reported
from
Romford, England
@LizzieCernik @VodafoneUK See the problem I have is that I spent all day there on Saturday and my network was bloody awful!
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Ferdinand
(@Ferdina69250754) reported
from
Gravesend, England
@VodafoneUK Your DM is not working, it says sending and never send
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK is there problems with your internet currently? I seem to have no WiFi!
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Maxine Trick Jones
(@MaxineTJones) reported
from
Great Baddow, England
@VodafoneUK I’ve managed to upgrade online to a 13 pro which now won’t be available for 5-6 weeks. In the meantime, my entertainment package runs out but Vodafone won’t extend it whilst I’m waiting for my new phone. So I’ve had to cancel Spotify otherwise I’ll be paying an extra £9.99 cont…
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D.T.
(@DannyTracey_) reported
from
Dartford, England
@VodafoneUK Hi, I tried cancelling my policy due to finding a better deal. I wanted to try to do this the ideal way by calling and thanking you for the service you provided, but your little robot guy referred me to the phones, then your phones referred me to the little fella
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!
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Addie
(@AddieQuinnear) reported
from
Romford, England
@VodafoneUK I'm trying to call an international number from my mobile but it says its blocked. I've not got any bars on the sim or phone that I can see, can you help???
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Matt
(@Missives0fASub) reported
from
Romford, England
Any @VodafoneUK users in #Banbury out there on Twitter? Is your phone reception always rubbish or did my phone just have a bad day on Saturday? If we’re going to move there I might just have to move networks.
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ulrike Ziemer
(@UlrikeZiemer) reported
@VodafoneUK I’d rather be called as it is for 2 weeks now you have wasted my time by being unsupportive of my WiFi issue. Another phone call won’t make much difference in the big scheme of thing that you do not act on providing the service I have signed up for!!! You are breaking contract
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Ulrike Ziemer
(@UlrikeZiemer) reported
@VodafoneUK Please try to read my previous response. I am not sending my details on Twitter. If you were really concerned and not automated as it seems, I can send you my landline and you can call me and then I can provide you with my details. Again it reads like very poor customer service!
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T
(@T0MMYC_) reported
@VodafoneUK when are you doing to actually offer something decent on VeryMe rewards? Everything is terrible or costs £4.50 to be delivered
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brian lefevre
(@beardeddumbass) reported
@HargyAlan @VodafoneUK I'm with O2 and have been since 2008 - never had a single problem. Not one. In a stark contrast I've heard some horror stories about Vodafone and I'm amazed they're still in business. No morals, no care for the customers that keep them in business, just take take take. Disgusting
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Alan Hargreaves
(@HargyAlan) reported
@beardeddumbass @VodafoneUK Had a terrible experience with @VodafoneUK and I’ll never use them again and have advised many people I know to avoid them at all costs
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T
(@T0MMYC_) reported
@VodafoneUK It’s been terrible since launch. O2 have everything from movie vouchers to discounted concert tickets- VIP entrance. What do Vodafone offer? Free fridge magnets with a £3.50 delivery fee. It’s a waste of time.
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brian lefevre
(@beardeddumbass) reported
@KingPiggy23 @VodafoneUK Thank you for the advice, we will do. I don't know how they can get away with that. They're quick to take the money they're not entitled to but can hold onto it for 2 weeks with no explanation. This affects real people with real problems and real bills to pay. Come on @VodafoneUK
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Chris Hoskins
(@Kryptonliveson) reported
@VodafoneUK it's horrible how this firm treats there customers . No customer service at all . Go with any other supplier personally @tescomobile is so much better .
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brian lefevre
(@beardeddumbass) reported
Appalling that @VodafoneUK can take 3 lots of payments by accident but take 16 days to refund it when you’ve got bills to pay and food to buy. Their mistake but they’re happy to hold onto the money for no reason at all other than their service is slow and lazy. Care to explain?
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ECL Midlands
(@ECLUK1) reported
Many thanks @VodafoneUK for increasing my bills for the ever going rubbish service you provide to me. I hope the extra £3 you’re charging me gets you something nice.