Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Chelmsford and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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James Eaton
(@jameaton) reported
from
Romford, England
@VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer
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Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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steve
(@steviemc64) reported
from
Sutton at Hone, England
Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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karthi
(@kamahade) reported
from
Sutton at Hone, England
@VodafoneUK How does it help or why do I need , all time am at home :)
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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Barry Paffey
(@BarryPaffey) reported
from
Billericay, England
@VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Cherith
(@CRoshBakes) reported
Hi @VodafoneUK can I just check, do I need to activate my entertainment selection within any set timescale of my phone plan being set up? Can I use it later down the line instead of immediate? Thanks
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Stephanie Burns
(@stephaniemburns) reported
@VodafoneUK Hi. I'm having problems with my credit score bc of an overdue bill I paid 3 months ago. I was told this would no longer show on my credit score as of a week ago but it's still there. Your colleagues on the phone don't seem to be able to help so I hope you can pls?
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Houssam B
(@hbmansour13) reported
@VodafoneUK has a really horrible service and their staff have no idea. I have a subpar service and I’m constantly stung with extra charges every month. Really pathetic #vodafone
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Opsiedo
(@vegasbaby2012) reported
@VodafoneUK Did that and then realised that no one actually reads messages properly …given advice to check on speeds for mobile data but issue is with general reception… Might have to change company
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Zoe E
(@zoee1973) reported
@VodafoneUK So after all that you made me DM you just to tell me you’re looking in to it! It’s been@24 hours now. I’ve also been told there is an overall issue in this area but when I try to check online it says your case has been picked and o can do anything else!
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Charity Vinyl
(@CharityVinyl) reported
Going to try to cancel my @VodafoneUK contract this afternoon. I bet , I bet it’s going to be like pulling teeth. But their service has been like this anyway so, I’m cracking on.
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Name cannot be blank.
(@TheOnlyRobmdk) reported
@VodafoneUK @tony_spumoni Do these price changes mean your staff will answer the phone in the UK and problems actually be dealt with, or are you still outsourcing to India for cheap labour and give zero ***** to your clientele.
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Charity Vinyl
(@CharityVinyl) reported
@VodafoneUK First, it’s nigh on impossible to speak to someone. Second, when I do it’s painfully protracted and involves being passed from pillar to post. Third, you’ve had two chances to put my issues right but you have misled, lied and wasted my time. After 10 years it’s time to leave.
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Zoe E
(@zoee1973) reported
@VodafoneUK we’ve had no broadband for 20 hrs now. So after an hour on the phone yesterday failing to fix you offered a static IP, email has arrived but no set up instructions?? I’ve googled & it’s not clear. I WFH so this is ridiculous!
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Nigel May
(@nigelimay) reported
OK @VodafoneUK I have been patient so far. I changed to you fibre broadband and telephone service on 31st March but still don’t have a functioning phone service. What is the latest on ticket 766282983833187897? We are well past 48 to 72hrs to resolve