Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 12/17/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Chipping Ongar and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • hetty24tigger Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • m3gan789 Meg🌻 (@m3gan789) reported from Chelmsford, England

    @courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • LocksmithsShop The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England

    @VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really

  • m3gan789 Meg🌻 (@m3gan789) reported from Chelmsford, England

    @courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • steviemc64 steve (@steviemc64) reported from Sutton at Hone, England

    Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • iSoogs Soogs (@iSoogs) reported

    Got a text message from @VodafoneUK stating issues in my post code have been fixed and back to normal… it’s worse than before it was supposedly having issues….

  • marcdelaunay Marc de Launay (@marcdelaunay) reported

    @pompeyhedge @VodafoneUK Ah man. Not another virgin media like lie to get customers then don’t provide the promised service!?!?🤯. Good luck!! Hope their customer service better than virgins!!

  • GurpsSB Gurpreet Bal (@GurpsSB) reported

    @OpenreachHelp We need help to resolve this. We have lived at this property for 6 months and have had internet via @VodafoneUK and @TalkTalk. We have had service loss every month for days at a time. Both companies have failed to request repair or installation of the external infrastructure.

  • UltChart Ultimate Music Chart (@UltChart) reported

    @VodafoneUK @bazza_howarth You always say that. But no service since 6pm (Ipswich). App says everything fine, until you try to run diagnostics, then it tells you to connect to the internet first. Service outage on almost daily basis.

  • Bluelight999101 Bluelight (@Bluelight999101) reported

    According to @VodafoneUK it’s perfectly acceptable to disconnect a PAYG mobile with £50 credit on due to a period of inactivity ! Supported by @Ofcom apparently with no refund despite proof of credit. Disgusting service @VodafoneUK

  • KittyUnderhillx Kitty Underhill 🐯💙 (@KittyUnderhillx) reported

    Abysmal service from @VodafoneUK wifi service in South London, it's been over 24 hours and still no service. 3 of us work from home!

  • guitarmanzzzz Simon Dennis (@guitarmanzzzz) reported

    @VodafoneUK Hi Vodafone,I’m intrigued to know why I cannot get data/internet to work in a certain area of central Brighton for the past 3 years?I was told because of 5G updates! Really? For 3 years? Awful service-will end contract as soon as possible as not getting proper service

  • mccrayon Kirsty (@mccrayon) reported

    @VodafoneUK Hey Vodafone, just tried calling your complaints line to hear people swearing the background and the agent on the phone laughing. Call eventually went quiet after he said he could help. This is after 2 hours of chat getting no where. What a shambles

  • XennialJoe Joe Mitchell (@XennialJoe) reported

    I do wonder whether the likes of @VodafoneUK use a cheat device, along the lines of the VW & emissions saga, to exaggerate their network speed when using apps like @Speedtest? @MoneySavingExp

  • bridifer Bridie Wilkinson (@bridifer) reported

    @VodafoneUK Do I have to keep checking back to find out if it’s fixed? Will I be able to claim compensation? If it’s not sorted tomorrow our household is going to have to pay to join your competitors hotspot - as the Vodafone 4g connection doesn’t support video calls