Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: Southend-on-Sea, London, Chipping Ongar and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Barry Paffey
(@BarryPaffey) reported
from
Billericay, England
@VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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karthi
(@kamahade) reported
from
Sutton at Hone, England
@VodafoneUK How does it help or why do I need , all time am at home :)
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James Eaton
(@jameaton) reported
from
Romford, England
@VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer
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Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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steve
(@steviemc64) reported
from
Sutton at Hone, England
Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Diadro
(@DiadroGaming) reported
@AmazonHelp Yes, the 3 firesticks were connected then when @VodafoneUK push the software update to help optimise my speeds they disconnect and say 'out of range'. I can hard reset and they reconnect again but I need the latest firmware as the upload speed isn't sufficient.
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E M M A L O U I S E 💕
(@EmzyyLouu) reported
@VodafoneUK is your live chat having issues or is mine not connecting because I’ve changed broadband suppliers?
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Brian whitehead
(@st7_bri) reported
@Ofcom on hold to @VodafoneUK for over 110mins to try and cancel my contract. Surely this can't be acceptable.
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John
(@egglevitation) reported
@VodafoneUK @LukeMarsden Brown's voice is way too harsh..and grating. Like rubbing sandpaper on haemorrhoids.. Vodafone..please supply all poor radio listeners with earplugs..now.
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DeeJ
(@CJust4now) reported
@VodafoneUK There are a lot of people out there struggling. Late charges on my account doesn’t help only adds to my misery. Struggling to get all my bills paid and then “Bang” more to worry about with extra that I now need to find, thank you
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Quisquous
(@sirebel) reported
So much for someone from @VodafoneUK calling me back after stealing my money. I expected nothing less from such an unprofessional organisation. Worst customer service in an industry with very poor customer service. Will never buy from them again.
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lucy 💙
(@spiceblackford) reported
@VodafoneUK Would the network issues in my area affect my mobile data ? 4G keeps disconnecting on my IPhone
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Paul Colburn
(@PaulColburn25) reported
@VodafoneUK Tried this and they cannot help via online. I need an actual human to speak too. Thanks
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Andy Bellas
(@Andy91Skippy) reported
@VodafoneUK phone wont 'register to network' thus meaning I cant make or recieve calls. Have tried going through settings but to no avail
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Quisquous
(@sirebel) reported
@VodafoneUK You told me on the phone "we took your money illegally but we aren't going to return it for a month and we don't care what you think. However; someone more senior will phone you back in 24 hours to tell you this again." Never happened. What makes you think you will do better?