Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 11/25/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Chelmsford and Southend-on-Sea.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • JakeHarold_ Jake Harold (@JakeHarold_) reported from Chelmsford, England

    @VodafoneUK I cannot access my account and your dms are a minefield… can someone help me

  • kellyjohnparker kelly parker (@kellyjohnparker) reported from Ramsden Bellhouse, England

    @VodafoneUK is there mobile signal issues in wickford cm11. Had trouble for 3 days

  • bollybonner James Bonner (@bollybonner) reported from Southend-on-Sea, England

    @VodafoneUK @VodafoneGroup I'm not letting this rest fyi. Your treatment to your customer is deplorable. Your 'resolution manager' didn't resolve anything and I am not paying you a dime. No service equates to #nocharge. I'd rather see you in court you thieving bums :))

  • hetty24tigger Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK is there problems with your internet currently? I seem to have no WiFi!

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

  • bollybonner James Bonner (@bollybonner) reported from Southend-on-Sea, England

    @VodafoneUK It will be the worst present ever

  • AddieQuinnear Addie (@AddieQuinnear) reported from Romford, England

    @VodafoneUK I'm trying to call an international number from my mobile but it says its blocked. I've not got any bars on the sim or phone that I can see, can you help???

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK broadband at home not working for 2nd day in a row and it’s eating into my mobile phone data - please sort this urgently as due to be working from home tomorrow

  • bollybonner James Bonner (@bollybonner) reported from Southend-on-Sea, England

    @VodafoneUK @CostaCoffee Coffee over customer service? #*****

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • WildBayNZ Wildbaynz 💉💉 💉💉 2 ➕ 2 ➕ 🤧 (@WildBayNZ) reported from Brentwood, England

    Good morning @VodafoneUK I am trying to cancel my Big Value Bundle via the phone options for a few days. All i get is you are experiencing difficulties. How long will it be before these difficulties are fixed.

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • bollybonner James Bonner (@bollybonner) reported from Southend-on-Sea, England

    @VodafoneUK Been there done that. Your company is a funking joke. Cancel my bill now for this number 07786067000

  • Sazzle1711 Sarah McGinnis (@Sazzle1711) reported from Sutton at Hone, England

    @VodafoneUK i've had no signal all morning. the most i get it's 1 bar in 4G - what is going on ?

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK @VodafoneGroup in the chat queue. Cut off when I was 2nd in the queue. Wow. What terrible service! Running out of chances at Vodafone

  • MaxineTJones Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England

    @VodafoneUK As a customer for over 15 years, who pays in excess of £600 a year AND have signed up for a new contract that’s even more. You can’t give me a couple of months free Spotify 🙄

  • MaxineTJones Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England

    @VodafoneUK I’ve managed to upgrade online to a 13 pro which now won’t be available for 5-6 weeks. In the meantime, my entertainment package runs out but Vodafone won’t extend it whilst I’m waiting for my new phone. So I’ve had to cancel Spotify otherwise I’ll be paying an extra £9.99 cont…

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • DannyTracey_ D.T. (@DannyTracey_) reported from Dartford, England

    @VodafoneUK Hi, I tried cancelling my policy due to finding a better deal. I wanted to try to do this the ideal way by calling and thanking you for the service you provided, but your little robot guy referred me to the phones, then your phones referred me to the little fella

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @mayur64654603 Hi Mayur 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • simontomlinson Simon Tomlinson (@simontomlinson) reported

    @MikeVictorRome1 @VodafoneUK They were an absolute joke today. How hard is it to put a status out on their Twitter acknowledging they have a problem and some form of ETA

  • SandeepMariner Sandeep Mariner (@SandeepMariner) reported

    @VodafoneUK 2 times vodafone idea not returned my security deposited i had send so many email, so many calls at customer care many time visited store, but no use. I just got harassment not security refund.

  • captain_Nelson Bradley Nelson (@captain_Nelson) reported

    Let's name the worst wifi provider in the UK, I'll start @VodafoneUK. Looks like I'll be using my mobile hotspot tomorrow to work with how ****** the WiFi has been this weekend.

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @mayur64654603 Hi Mayur 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • captain_Nelson Bradley Nelson (@captain_Nelson) reported

    @VodafoneUK when the majority of your customers are working from home we really shouldn't be having the WiFi issues we are having. If I didn't have unlimited hotspot on another contract I'd be up the creek without a paddle because of your frankly terrible WiFi service. Fix it.

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @mayur64654603 Hi Mayur 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • 84sterbz Emma Sterba 💙 (@84sterbz) reported

    Anyone else having problems still with @VodafoneUK home broadband?! Been down since 3pm. Couldn’t get hold of anyone all day and just getting proper annoyed now 😳 #Vodafone

  • llayzztv llayzztv (@llayzztv) reported

    @84sterbz @VodafoneUK Yea it’s out in the whole of Kent it seems I got through to them after waiting 2 hrs on the phone and they said it’s down due to a fiber break and can take up to 24hrs to fix

  • WoopXani xaniwoop (@WoopXani) reported

    @84sterbz @VodafoneUK Yup same story. Finally got through after 90mins on hold to be told it is down and they don't know what's wrong and they dont know when it will be fixed.