Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Maldon, Romford and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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steve
(@steviemc64) reported
from
Sutton at Hone, England
Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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karthi
(@kamahade) reported
from
Sutton at Hone, England
@VodafoneUK How does it help or why do I need , all time am at home :)
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James Eaton
(@jameaton) reported
from
Romford, England
@VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mert Uzundal
(@yarikvadi) reported
@VodafoneUK Why do @VodafoneTR help us get robbed?! My dad's monthly bill is almost thrice high because @VodafoneTR cannot protect him. They apparently help some company called "content board" take money from people's accounts. And they ask for extra money for digital protection!
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MarkBaldwinuk73
(@markgooner73uk) reported
@VodafoneUK customer care? I seem to always get the ones who don’t care and are happy for me to just leave. Customer for 15 years with a number of accounts! Happy to leave if that’s the case
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Mpmrsm
(@mpmrsm) reported
@VodafoneUK I tried these actions last night and the network issue persisted. This seems to be a reoccurring problem and is not getting any better. Not happy at all and wished to compensated immediately.
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RandomPixels
(@xRandomPixels) reported
@McScruff111 @VodafoneUK I just received an email, hmm maybe call them or use web chat.. Apple having major supply chain issues right now, even on their site it shows an ETA of November.
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Martha Henson 💚🌍
(@marthasadie) reported
I have never experienced a more broken user journey than @VodafoneUK. I seem to have hit EVERY single fail point in their service design with a slight edge case. It has cost me maybe 6-8 hours of my time on calls/messages/chat to sort. Imagine how much it is costing you Vodafone.
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Bethany Sammonds
(@BethanySammonds) reported
@VodafoneUK spoke to someone yesterday about our broadband being down, they referred to an engineer who was meant to contact me, hasn't, neither have I had the text with case and phone number. Been on hold today for over an hour with no resolution. Can someone help please?!
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Dave
(@block6gooner) reported
@VodafoneUK 2 days of no mobile coverage in the GU4 area. The update says you are “having trouble reaching the equipment”. It’s next to a football pitch with access from a road????
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ryan fuller
(@ryanjfuller) reported
@VodafoneUK worst broadband provider on the planet. Been without Internet for 2 and a half days now and no explanation! Just told "will be back on in 24 hours" well obviously not!
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Yole Q ⚡️🏳️🌈🏳️⚧️
(@yoleqr) reported
Is @VodafoneUK down again????? #Vodafonedown
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Lowri Paynter
(@Dramaqueen1987) reported
@VodafoneUK can you please explain that whenever I try speaking to an actual real life person I keep getting knocked off? Really important I speak to someone, and have been trying for the past hour to do so! Shocking customer service 😤