Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 10/25/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • kamahade karthi (@kamahade) reported from Sutton at Hone, England

    @VodafoneUK How does it help or why do I need , all time am at home :)

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • NicolaHergest Nicola Hergest (@NicolaHergest) reported from Dartford, England

    2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • Chrisle00277910 Chris leigh (@Chrisle00277910) reported from Chelmsford, England

    @VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it

  • jameaton James Eaton (@jameaton) reported from Romford, England

    @VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer

  • BarryPaffey Barry Paffey (@BarryPaffey) reported from Billericay, England

    @VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • chanteljox CHAN (@chanteljox) reported from Basildon, England

    @VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahMcMast3r Sarah (@SarahMcMast3r) reported

    What is up with @VodafoneUK signal atm? Nothing is loading when I search using data

  • UapDavid David (@UapDavid) reported

    @VodafoneUK what’s going on with your network it’s running at an absolute snails pace. I can barely watch a video on 5G

  • palaceglover stoney #13 (@palaceglover) reported

    @VodafoneUK can you tell my why the network speeds and connection has dropped after the Apple ios16 update please

  • TheendofdaysB The End Of Days. Trussolini not my PM (@TheendofdaysB) reported

    @TerryFi95721010 @VodafoneUK I was with 02. My OH persuaded me to change to the Vodafone family package. Customer service is rubbish, and the router is past its sell by date, isn’t working properly and slow as hell. But they won’t give us a new one. Even Sky was better. I wish I’d never changed.

  • LeadershipNext1 Chris Jones (@LeadershipNext1) reported

    Many thanks to @VodafoneUK for finally resolving my broadband issues. It turns out the issue was way upstream and @WeAreOpenreach didn’t register the Optical Network Termination correctly on installation. Shame the engineers who visited couldn’t find this issue.

  • Paul22260748 Paul (@Paul22260748) reported

    @VodafoneUK Tried ordering a new phone, denied after credit check, asked why when credit score is excellent.Contacted Vodafone support, enterprise( Vodafone credit check company who said contact customer services after they could not check),complaints department at Vodafone. POOR

  • TheendofdaysB The End Of Days. Trussolini not my PM (@TheendofdaysB) reported

    @VodafoneUK We’ve been through this before. It’s not “economically viable” to put up another mast. Out of the season there apparently aren’t enough people to warrant the expense. Although they’re building new housing estates here now. But if the network continues to be crap you lose custom.

  • Kkasir23 Kasir (@Kkasir23) reported

    My phone contract with @VodafoneUK has expired, need some recommendations who is the best around network and price wise?

  • JasonWadd Jason Waddington (@JasonWadd) reported

    @VodafoneUK Sorry, there seems to be a problem We're working hard to fix the issue, so please try again later. - [Error ref 1w0

  • LiviaLita Livia Lita (@LiviaLita) reported

    @VodafoneUK great to see there's an outage in my area until 6pm tomorrow?? You didn't even bother to let us know, very poor service and WiFi always patchy!