Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 12/02/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: Southend-on-Sea, London and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • mbretton Michael Bretton (@mbretton) reported from Sutton at Hone, England

    @VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • chanteljox CHAN (@chanteljox) reported from Basildon, England

    @VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @Les5175 @VodafoneUK @SkyUK Having the exact problem.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service

  • Nickhardysufc Nick Hardy (@Nickhardysufc) reported from Southend-on-Sea, England

    @VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service

  • NicolaHergest Nicola Hergest (@NicolaHergest) reported from Dartford, England

    2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.

  • WhatAmyDoes Amy M (@WhatAmyDoes) reported from Gravesend, England

    @VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.

  • Chrisle00277910 Chris leigh (@Chrisle00277910) reported from Chelmsford, England

    @VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MeeshMallow Mica = Meesha (@MeeshMallow) reported

    It's ok @VodafoneUK, no need to respond🧐. I've emailed your CEO @N5JFY and Customer services and Operations Director Shelley Malton. Hopefully they can help...

  • hawk2022 carl hawkins (@hawk2022) reported from Wednesfield, England

    @VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years

  • ashharz Ashhar (@ashharz) reported

    @VodafoneUK I got a Samsung s21 ultra pay monthly phone with the trade in deal for my s10 plus. I have completed the online trade in tool but the return pack hasn't arrived yet. Only 6 days are remaining before I run out of 14 days period of returning old phone. Help !

  • Royst3r Royston® (@Royst3r) reported

    @VodafoneUK @Ofcom @vodafones Hi vodafone. After having your guys test our line problems are now worse than ever. After being promised a call back we have been abandoned. This is unacceptable.

  • willBOOTH1995 Will Booth (@willBOOTH1995) reported

    @VodafoneUK How do you not get down for false advertising with this bullshit

  • Kimm897 Kimm89 (@Kimm897) reported

    @GlobalBritain21 @VodafoneUK @e_emobile Agreed. They gave me hell about a faulty phone they sent me. Didn’t want to replace the phone but did a full board swap on the phone. Left without a replacement phone for almost 4 weeks now. Spent over 5 hours to customer service over a 2 day period with 0 progress! Smh

  • map18w Mark Watts (@map18w) reported

    @VodafoneUK I’ve had to make a formal complaint to Vodafone because their 120gb plan for £15 pm was withdrawn the day before the deadline shown via the VF app and VF will not honour the tariff. Poor customer service sadly on this occasion

  • GlobalBritain21 OurFutureOurDestinyOurUK (@GlobalBritain21) reported

    @Kimm897 @VodafoneUK @e_emobile I advise going to Trustpolot Resolver Posting your full review there You can go to the board who monitor phone companies citias I think complain to them In fact complain everywhere they hate bad press

  • tomcheam Tom (@tomcheam) reported

    . @VodafoneUK Unfortunately my wife was mis sold an upgrade by one of your agents who said it would solve our broadband issues. We have been trying to cancel the upgrade and on hold for hours over the last week. Our cooling off period ends and we cannot cancel online.

  • Cmdr_Logi Cmdr Logi (@Cmdr_Logi) reported

    I now need a new phone and contract provider. Got s10+ don't want another @SamsungUK no memory card slot no charger, and over 20 years with @VodafoneUK and time to move on.upgrade options are poor even new contracts are poor