Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 02/05/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Maldon, Romford, Chelmsford and Chipping Ongar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.

  • Nickhardysufc Nick Hardy (@Nickhardysufc) reported from Southend-on-Sea, England

    @VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service

  • NicolaHergest Nicola Hergest (@NicolaHergest) reported from Dartford, England

    2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK

  • mbretton Michael Bretton (@mbretton) reported from Sutton at Hone, England

    @VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!

  • Chrisle00277910 Chris leigh (@Chrisle00277910) reported from Chelmsford, England

    @VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @Les5175 @VodafoneUK @SkyUK Having the exact problem.

  • WhatAmyDoes Amy M (@WhatAmyDoes) reported from Gravesend, England

    @VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.

  • chanteljox CHAN (@chanteljox) reported from Basildon, England

    @VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • IkkleGemzUniv Ikkle Gemz Universe 🏰♿️ (@IkkleGemzUniv) reported

    @VodafoneUK I don't know if it's just my Apple Watch but One Number is awful. I have lost mobile data on my watch for at least the 4th time

  • sueg99 sue graham (@sueg99) reported

    Shame on you @VodafoneUK My 92 year old mother went in to your St Albans branch to ask for help with iMessages on her phone & came out with a £27 per month contract up from her existing £11 per month one!!Thankfully all sorted by a helpful call handler on the phone earlier.

  • JoMoMup JoMo 🐈‍⬛ @JoMoMup@toot.site @JoMo at spoutible (@JoMoMup) reported

    @VodafoneUK why do you make it impossible to cancel a contract that has run out? Your customer service is appalling . Telling me I need a code you’ve sent which never arrives. Not sure that’s legal?

  • _PaulSharma Paul Sharma (@_PaulSharma) reported

    @VodafoneUK been trying to put in a complaint for the last week. I've called up 2x, been on Web chat for hours and sent emails. All of which trying to prevent me making a formal complaint. Is this usual practice?

  • Leica_streettog ジョナサン (@Leica_streettog) reported

    Here we go again @VodafoneUK @VodafoneUKBiz signal crap in area again. 21 May contract ends and I'll be leaving the worst mobile company ever. Sick of their poor service in last few months. Been a business customer since 1987.

  • caddymart Martyn Sommerville (@caddymart) reported

    @VodafoneUK You're a bunch of idiots... I've rung... cut off... rung again... cut off!! There is nothing you can do now... I want refunding my money and this new broadband taken out of my home... this week!! Worst service ever... absolute con!!!

  • ixaseem Aseem 🟦 (@ixaseem) reported

    I know @ViCustomerCare (@VodafoneIdeaIN) are in a bad shape but they can't charge Customers for no service or cheat them into paying extortionate amounts and be shameless about it. @VodafoneUK

  • mileswnash Miles (@mileswnash) reported

    In case anyone encounters this thread, I called @VodafoneUK back on the same day, eventually managed to get across that my backup mobile dongle wasn’t working, and then they conceded that it was a router issue. I then got sent a new router and, surprise, problem solved.

  • mollyrebekah_ molly (@mollyrebekah_) reported

    Anyone else with @VodafoneUK have absolutely terrible signal recently???

  • CaseyMoo7 Casey🐕🐶 (@CaseyMoo7) reported

    @VodafoneUK do you have a customer service phone number? I can't find one on your website.