Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 12/21/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Chelmsford, Southend-on-Sea and Chipping Ongar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomChelmsford Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • towler05 Lorraine Towler (@towler05) reported from Romford, England

    @VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate

  • singhjitesh1 Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • marcfrancis1972 Marc Francis (@marcfrancis1972) reported from Brentwood, England

    @VodafoneUK your service is disgusting ... all I want is pac code ... what your doing is practically illegal

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • x_edentheodorou Eden 🍋 (@x_edentheodorou) reported from Southend-on-Sea, England

    @VodafoneUK @LewisHamilton Probably still won’t get signal anywhere though 👀

  • lewisglynn69 Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • Nickhardysufc Nick Hardy (@Nickhardysufc) reported from Southend-on-Sea, England

    @VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service

  • DWJStevens1991 Dean Stevens (@DWJStevens1991) reported from Sutton at Hone, England

    @charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • Cathytaps Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England

    @VodafoneUK Ordered Broadband for my new home through compare the market, received a message today telling me my order had been cancelled! customer services advised me to re-order through compare the market which I did and have now been declined!!! 😡please help ! @VodafoneUK

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • WhatAmyDoes Amy M (@WhatAmyDoes) reported from Gravesend, England

    @VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • Cathytaps Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England

    @VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • UlrikeZiemer Ulrike Ziemer (@UlrikeZiemer) reported

    @VodafoneUK I don’t think that’s any help to me. I can send you my address so you can send me a router. Your company refuses to send a replacement router to me even so the engineer has confirmed that my router is faulty and that’s why I don’t have WiFi

  • UlrikeZiemer Ulrike Ziemer (@UlrikeZiemer) reported

    @VodafoneUK How about if I send you my landline number privately and you give me a call? I am very doubtful of your promises as I have spent the last 2 weeks to fix my WiFi and even an engineer confirming the fault didn’t help.

  • UlrikeZiemer Ulrike Ziemer (@UlrikeZiemer) reported

    @RhiannaChard @VodafoneUK I have the same issue. The engineer has confirmed my router is faulty and Vodafone would not replace the router! Very poor and not very friendly customer service. I am very disappointed

  • T0MMYC_ T (@T0MMYC_) reported

    @VodafoneUK when are you doing to actually offer something decent on VeryMe rewards? Everything is terrible or costs £4.50 to be delivered

  • peterjam Peter (@peterjam) reported

    @darrengrimes_ @VodafoneUK Looks like a few 'customer modifications' have been made to that master socket. I'm sure you'll be popular with whichever engineer ends up fixing it once Vodaphone and Openreach have played ping-pong with your fault.

  • iaink85 Iain (@iaink85) reported

    @darrengrimes_ @VodafoneUK 'The left' wouldn't have known about it if you'd just non-performatively called their customer service.

  • UlrikeZiemer Ulrike Ziemer (@UlrikeZiemer) reported

    @VodafoneUK Please try to read my previous response. I am not sending my details on Twitter. If you were really concerned and not automated as it seems, I can send you my landline and you can call me and then I can provide you with my details. Again it reads like very poor customer service!

  • NPorter83 Natasha Porter (@NPorter83) reported

    Extraordinary email from @VodafoneUK to tell me that phone contract cost is going up by (the max allowed in the contract) 4.5%. Given CPI is at 0.6%, not clear what the additional 3.9% is covering? What exactly are these "additional costs of operating our network"?

  • UlrikeZiemer Ulrike Ziemer (@UlrikeZiemer) reported

    @VodafoneUK Now it is Abdul?! Earlier I spoke to Ben!!!! Even more wrong. I don’t DM my details. Good customer service calls. As said before you are breaking the cintract as I don’t get the WiFi and not even Replacement router. Stop delay tactics!!! Not sure whatthis is supposeto achieve

  • emmakuwertz emkuw81 (@emmakuwertz) reported

    @VodafoneUK has possibly the worst customer service In history. 24 years as a loyal customer! Has anyone else had problems with there customer service?