Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford, Southend-on-Sea, Maldon and Romford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Dean Stevens
(@DWJStevens1991) reported
from
Sutton at Hone, England
@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
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Amy M
(@WhatAmyDoes) reported
from
Gravesend, England
@VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!
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Nick Hardy
(@Nickhardysufc) reported
from
Southend-on-Sea, England
@VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Cathy Harris
(@Cathytaps) reported
from
Southend-on-Sea, England
@VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Michael Bretton
(@mbretton) reported
from
Sutton at Hone, England
@VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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lamaar2001
(@lamaar2001) reported
@VodafoneUK 1hour 3 minutes into a web chat and still no resolution. Very frustrating. On Wednesday my contract was randomly changed to a 2gb plan, I still have 3 months of my unlimited plan remaining. My bill has also rocketed to 118£.
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Robert Wells
(@RobertWells2013) reported
@VodafoneUK I want all 3 of the calls I made today pulled & listened to for the issues I had trying to log this complaint. Vodafone have no lost me and I will not be paying the remaining of my contract. Inform me if you need anything else with regards to me leaving. 3/3
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**** off
(@mindupyourmind) reported
@VodafoneUK . I have raised as a complaint but this has done nothing to escalate. I will be taking to social media and the small claims court. This is causing untold stress and I don't know what else to do. I am standing at the end of my road in rain just to send a simple tweet
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Frosso
(@Frosso747) reported
@roboemjay @VodafoneUK Don’t tell me you’re still having issues with these clowns since the morning ( nsw time) it’s now last midnight here
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Amit Girdhar
(@girdharamit) reported
@VodafoneUK switched from sky to Vodafone broadband but the customer service is so poor. Vodafone can’t provide basic WiFi connectivity in the house. Why should a customer pay to get proper range in the house ? Can you help?
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Helenellisabeth
(@Helenellisabeth) reported
@VodafoneUK I’ve been a customer for over 2 decades on the same number. I’ve simply upgraded my plan and it’s no longer showing.
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Hagleypedant
(@hagleypedant) reported
@martin_farley @VodafoneUK Quick question, clearly this router equipment is really important to you. If there was no oil to help make (usually plastic and metal based) and transport it, what would you do? How would it be manufactured and transported?
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MG
(@_JustMG_) reported
@roboemjay A new level of absolute incompetence! It’s infuriating to see how @VodafoneUK doesn’t seem to give a **** about their customers. There should have been a technician by now to check and fix this on-site!!
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TraderPaul 🔰💮🇪🇺
(@TraderPaulFX) reported
@martin_farley @VodafoneUK Just to say that the Green Party here in Kirklees are a totally disgrace. Picturing themeselves in election leaflets against the distruction of social housing high rise, in order to appeal to local home owners. I voted for them as least worst alternative, but awful nevertheless
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B•movie
(@inlovewithDMC12) reported
@roboemjay @VodafoneUK you can't be serious? Your non-service described in this thread is appalling! How can a company let their paying customers down like that for days!? I would never sign with you!