Vodafone outages and service status in Basildon, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Vodafone outage reports came from the following cities: Romford, and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Phone | 10 days ago |
|
Chelmsford
|
Phone | 1 month ago |
|
Dartford
|
Internet | 3 months ago |
|
Southend-on-Sea
|
Internet | 4 months ago |
|
Southend-on-Sea
|
Internet | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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karthi (@kamahade) reported from Sutton at Hone, England@VodafoneUK How does it help or why do I need , all time am at home :)
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Nick Hardy (@Nickhardysufc) reported from Southend-on-Sea, England@VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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Matt (@Missives0fASub) reported from Romford, England@LizzieCernik @VodafoneUK See the problem I have is that I spent all day there on Saturday and my network was bloody awful!
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Naps (@antblackberry) reported from Crayford, England@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!
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Justin Teasdale (@Cheeze6970) reported from Crayford, England@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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roni (@roni9uk) reported from Sutton at Hone, England@VodafoneUK and if you do dare answer your system has crashed or someone else needs to deal with it and they aren't in. You think £20 is acceptable for compensation on something that JUST DOESN'T WORK
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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James Bonner (@bollybonner) reported from Southend-on-Sea, England@VodafoneUK @CostaCoffee Coffee over customer service? #*****
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Sarah McGinnis (@Sazzle1711) reported from Sutton at Hone, England@VodafoneUK i've had no signal all morning. the most i get it's 1 bar in 4G - what is going on ?
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Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England@VodafoneUK As a customer for over 15 years, who pays in excess of £600 a year AND have signed up for a new contract that’s even more. You can’t give me a couple of months free Spotify 🙄
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandIt feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Georgie-boy1965 ✌✊ (@Georgieboy1965) reported from Heybridge, England@VodafoneUK hi I have no broadband and having trouble connecting with Tobi it replies with an error message
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The Locksmiths Shop (@LocksmithsShop) reported from Sutton at Hone, England@VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©
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steve (@steviemc64) reported from Sutton at Hone, EnglandDevasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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sang jiwnarai (@sangcj9) reported from Crayford, England@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneUK @VodafoneGroup in the chat queue. Cut off when I was 2nd in the queue. Wow. What terrible service! Running out of chances at Vodafone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alun Richards (@AlunRichards11) reported@VodafoneUK can't make phone calls being told my network is not registered whats going on?
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Deneuk12 (@deneuk1273642) reportedHow do @VodafoneUK survive.? Stood outside Ipswich shop for ten minutes. Locked for security reasons? Eventually got in and stood for another ten minutes and never got served, so we walked out!!
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samantha mitchell (@cleopatra2k) reportedHelp! I need away from @VodafoneUK zero customer loyalty rewards - prices go up and up while benefits get removed- I have had mine and both kids phone and broadband with these guys for years- shockingly rubbish service #mobilephone #network
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ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported@VodafoneUK The most over priced mobile phone service. #vodafone Justify your charges over other service providers….ill wait. Oh & your app is not working for me to pay my bill, but feel free to charge me “late fees”….handy coincidence. 🖕🏻😡
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Vodafone Group (@VodafoneGroup) reported@warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.
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simon taylor (@simon5843) reported@VodafoneUK yet again piss poor from your company, new phone not working, 24 hrs with no working phone and your company hasn’t got a clue . To be told go into store as can’t do nothing on line, I show you that after 30 year I’m off to another shop to do business as you care
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DMikeyD (@mikeybhoy01) reported@Apple @VodafoneUK 8 days have passed. Phone cases and screen protectors have all arrived from China. Phone still not shipped. This is shite service @Apple.
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antony hall (@anonymous_stAff) reported@VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??
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WorldCupWilly1966 (@Worldcupwil1966) reported@VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present
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Giacomo Burrasca 🇮🇹 (@monkeyinawalnut) reportedWell played @VodafoneUK Trying to enable roaming for my daughter whilst she is Spain has now lost you a customer. Terrible customer service