Vodafone Outage Report in Basildon, Essex, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Vodafone
Vodafone is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Helen Murray
(@HFrancesMurray) reported
from
London, England
Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Amy M
(@WhatAmyDoes) reported
from
Gravesend, England
@VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Cathy Harris
(@Cathytaps) reported
from
Southend-on-Sea, England
@VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔
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Cathy Harris
(@Cathytaps) reported
from
Southend-on-Sea, England
@VodafoneUK Ordered Broadband for my new home through compare the market, received a message today telling me my order had been cancelled! customer services advised me to re-order through compare the market which I did and have now been declined!!! 😡please help ! @VodafoneUK
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Dean Stevens
(@DWJStevens1991) reported
from
Sutton at Hone, England
@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.
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Lewis Glynn
(@lewisglynn69) reported
from
Crayford, England
@charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!
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Lorraine Towler
(@towler05) reported
from
Romford, England
@VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Nick Hardy
(@Nickhardysufc) reported
from
Southend-on-Sea, England
@VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Eden 🍋
(@x_edentheodorou) reported
from
Southend-on-Sea, England
@VodafoneUK @LewisHamilton Probably still won’t get signal anywhere though 👀
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Jitesh Singh
(@singhjitesh1) reported
from
London, England
@VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..
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Marc Francis
(@marcfrancis1972) reported
from
Brentwood, England
@VodafoneUK your service is disgusting ... all I want is pac code ... what your doing is practically illegal
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy
(@JWTCHKG) reported
@VodafoneUK my mobile network is still down, you said you fixed it in the network alert message, but that was nonsense as I still can't connect.
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Scott_🏴🏴🏴
(@Messcotti10) reported
@VodafoneUK Tbh it's my mother, she's not on twitter. This is 5 hours now, no Internet. She was with talktalk before and never has this trouble. It's constantly dropping. Not good enough
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Joye
(@Joye52343107) reported
@VodafoneUK why after paying for a service for 18 months am I required to call you to request that the charges be discontinued???? 9 months worth of charges, no reminders sent about contracts ending or what is required. This is beyond poor service … @ConsumerAffairs
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George A. V. C.
(@ValerioCsiszar) reported
@VodafoneUK .@VodafoneUK thank you for the update! will vodafone customers be able to hop on the Virgin network like O2 & Three customers?
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Antony Coombes
(@coombesy74) reported
@VodafoneUK Honestly can't wait until December so I can cancel my contract. Other networks now giving alot better deals and after over 20 yrs loyalty think it's time for a change
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DanDesigns✍🏻
(@dandesignsgb) reported
Having an absolute **** time with @VodafoneUK custom service. Calls and data haven’t worked properly on my phone for 18 months.. tried several time to get the phone fixed and nothing is working. They won’t let me leave the contract even though they aren’t providing a service. 👍🏻
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Beckett Teagan Lowe (they/them)
(@LoweBeckett) reported
@VodafoneUK Download speed of 0.35mbps with a 5G Gigacube over here.... pls see my DMs and check my record as I've been in touch multiple times. I know it's not your customer service team's fault (I work in customer service too) but I'm really jaded rn. Help!
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Scott_🏴🏴🏴
(@Messcotti10) reported
from
Montrose, Scotland
@VodafoneUK shocking service my mother has got from your broadband. Connection dropping consistently. Absolutely terrible service.
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Ulrike Ziemer
(@UlrikeZiemer) reported
Another disappointing customer service experience from @VodafoneUK . spent more than an hr on chat and broadband still not working . Hope you call within 4 hrs today as promised. Suggestions for a new provider pls. Tired of Vodafone broadband not working
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Max Wilkes
(@maxwilkes92) reported
Ok now I’m worried @VodafoneUK I was actually expecting a call back from Vodafone about an ongoing issue with my account. This guy was clueless about that and was desperately insisting on selling me exclusive sim only deals that don’t exist and wasn’t taking no for an answer.