Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: Southend-on-Sea, London and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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steve
(@steviemc64) reported
from
Sutton at Hone, England
Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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The Locksmiths Shop
(@LocksmithsShop) reported
from
Sutton at Hone, England
@VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Juniper ♀
(@JuniperxLuna) reported
@VodafoneUK please put Wi-Fi back on TFL Underground stations. Every company has a Wi-Fi service - from Three to O2 to EE - why not Vodafone? I will leave if in the next months this will stay the same. 2022 and I feel back in 2002.
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Jimbo1344
(@jimbo1344) reported
@VodafoneUK Vodafone continued to take money from me for six months after my contract ended. Point blank refused to refund me. Never ever use them again.
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Danielle Saunders
(@SaundySaunders) reported
@VodafoneUK after trying to unlock my mums phone to move to another network, speaking to instore staff, talking on the phone, using web chat, promises of it will get sorted asap. 2 months later and at least 3 times sending all the details. NOTHING, NO CONTACT. It’s disgusting
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Kate Kringle 🎄❄🎅
(@KateAltonWrites) reported
OK. I've given @VodafoneUK more than the required time to issue a refund (for a transaction THEY cancelled in October) and they STILL HAVE MY MONEY, and I have little hope of ever getting it back. Scandalous. Have complained to @Ofcom. Ridiculous. #Vodafone #Whatascam
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frank
(@frank10743117) reported
@VodafoneUK your service has been unusable since the storm a while back I’ve raised this several times and was told they didn’t want to fix any thing as they couldn’t work it out
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brad
(@masie77) reported
@VodafoneUK worst customer service ever. Additional charges on my account and nobody can tell me why. Twice I’ve tried to resolve it without success
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Zechscaster Mage
(@Zechleton) reported
Hey @VodafoneUK your internet is garbage.
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Antony Williams
(@antw26780) reported
@VodafoneUK Bojo and the given got on the packet while we all say hoke watching bake off. We stay in doors while the government got on the packet. **** sake you lot it's clear covid doesn't like the packet. Load up
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Martyn
(@MartyL69) reported
@VodafoneUK DM sent ref the Costa link not working
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rachel :)
(@rachhlister) reported
@VodafoneUK are you able to help me with my issue please 😭😭