Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 04/19/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Dartford, Southend-on-Sea, Romford, Upminster, Grays, Billericay and Chelmsford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • steviemc64 steve (@steviemc64) reported from Sutton at Hone, England

    Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • kamahade karthi (@kamahade) reported from Sutton at Hone, England

    @VodafoneUK How does it help or why do I need , all time am at home :)

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.

  • kayleighkruse KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • hetty24tigger Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

  • jameaton James Eaton (@jameaton) reported from Romford, England

    @VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • sjohnson623 Steve Johnson (@sjohnson623) reported

    What has happened to appreciation of loyal customers? To upgrade my phone and stay on the same network, I'll have to pay £10 more per month than I would if I were a new customer?! @VodafoneUK

  • icarusplace Alessandro Suraci (@icarusplace) reported

    @VodafoneUK why can I no longer use London's tube WiFi with you? All other carriers support it.

  • heronalison89 Alison (@heronalison89) reported

    @VodafoneUK terrible customer service, had my husbands mobile fpr over 5 weeks, been told various different stories and that the phone will be with us 2 weeks ago, then last week. And now on the phone with Vodafone, they are questioning if they ever received it.... Shambles

  • liamgus1989 Gus (@liamgus1989) reported

    @VodafoneUK can you help, I've updated my Samsung s10 Lite last night, since I've done the update my mobile network with Vodafone hasn't been working. Can you please provide me with advice please.

  • AMANDAJAYNEMJ ❤️🦋Amanda Buckley-Taylor 🦋🦋💜💜💜💜 (@AMANDAJAYNEMJ) reported

    @VodafoneUK WiFi went down when my son was doing his course work yet again had to be in been doing it all day useless don’t go with #Vodafone rubbish 🤬🤬🤬🤬 all his work was lost 🤬🤬🤬🤬

  • StaceTrance Stace🎶 🌌T͎r͎a͎n͎c͎e͎🌌 (@StaceTrance) reported

    @VodafoneUK @kayad1 Our broadband is down too....

  • hairdresserJo 💇🏼‍♀️ Hairdresser Jo 🏴󠁧󠁢󠁳󠁣󠁴󠁿💗 (@hairdresserJo) reported

    @VodafoneUK 4G signal impossible today AGAIN in DE127 RG Not just my phone but my mother's phone too. Come on, do something and stop ignoring me or were taking out business to EE.

  • 25_Deery Shane Deery (@25_Deery) reported

    Hey @VodafoneUK can I ask how long will the my Vodafone app will be down for as I cannot get logged into the app to check mobile broadband sim for my iPad & I have both of my accounts linked as I have got the mobile phone with your guys as well. 👍

  • londonflute Alexandra Petropoulos (@londonflute) reported

    @VodafoneUK Maybe as a ‘thank you’ you could supply decent customer service to your customers. #worstcompanyever

  • iKyle2017 𝒦𝓎𝓁𝑒 🏳️‍🌈🇬🇧🇫🇷#NewYearNewHope (@iKyle2017) reported

    @VodafoneUK you’re help centres are utterly useless, you keep compounding the issues by pushing people around in a catch 22 circle. 😡😡😡