Vodafone outages and service status in Basildon, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Vodafone outage reports came from the following cities: Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Wi-fi | 19 days ago |
|
Brentwood
|
Total Blackout | 2 months ago |
|
Brentwood
|
Wi-fi | 2 months ago |
|
Southend-on-Sea
|
Internet | 2 months ago |
|
Basildon
|
Wi-fi | 3 months ago |
|
Southend-on-Sea
|
Total Blackout | 4 months ago |
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England@VodafoneUK is there problems with your internet currently? I seem to have no WiFi!
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N I N A (@ninac_x) reported from Crayford, England@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
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NileGodfrey (@nye_godfrey) reported from Crayford, England@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Sitting round the pool (@coleman58) reported from Romford, England@VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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steve (@steviemc64) reported from Sutton at Hone, EnglandDevasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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Sarah McGinnis (@Sazzle1711) reported from Sutton at Hone, England@VodafoneUK i've had no signal all morning. the most i get it's 1 bar in 4G - what is going on ?
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#POWER (@amdjuntouchable) reported from Romford, England@VodafoneUK I regret joining your service since yesterday my data hasn’t been working 😑👎🏽
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Naps (@antblackberry) reported from Crayford, England@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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Marc Francis (@marcfrancis1972) reported from Brentwood, England@VodafoneUK your service is disgusting ... all I want is pac code ... what your doing is practically illegal
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Matt (@Missives0fASub) reported from Romford, EnglandAny @VodafoneUK users in #Banbury out there on Twitter? Is your phone reception always rubbish or did my phone just have a bad day on Saturday? If we’re going to move there I might just have to move networks.
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sang jiwnarai (@sangcj9) reported from Crayford, England@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England@VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔
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Justin Teasdale (@Cheeze6970) reported from Crayford, England@VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandIt feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Justin Teasdale (@Cheeze6970) reported from Crayford, England@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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Addie (@AddieQuinnear) reported from Romford, England@VodafoneUK I'm trying to call an international number from my mobile but it says its blocked. I've not got any bars on the sim or phone that I can see, can you help???
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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bjc (@bjc5473) reported@craigaradford @Iromg @VodafoneUK It’s called making a statement. These companies need to understand that people are sick of funding others. So are you a vodaphone customer Craig.
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StGeorge (@Needitsobadly) reported@MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.
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geo (@heytherewxirdos) reported@VodafoneUK is your network down in london? having bad connectivity issues here. connected to box but speeds are so slow
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AlbaGuBrath (@freewullie_lyn) reported@Iromg @VodafoneUK Found out recently that RNLI do NOT go to the rescue of Fishermen in trouble!!! Wtaf ... transport boat people but won't go to Fishermen in trouble... no more money for them
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***** Power 🐈⬛ 🇬🇧 🏴i🇮🇱 (@Kimmi8489758911) reported@VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!
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Chris Danaher (@bigdanaher) reported@VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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adyh (@EuclidAlgorithm) reported@Igenetix @Iromg @VodafoneUK No they didn't you stupid old ****.
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England Expects (@gin_mv) reported@POPPY5217 @Iromg @VodafoneUK We've already cancelled. A damn sight cheaper and I'm not funding the invasion.
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Rogue One (@RogueOne18) reportedNow for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested