Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 12/09/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Chipping Ongar, Southend-on-Sea and Chelmsford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK broadband at home not working for 2nd day in a row and it’s eating into my mobile phone data - please sort this urgently as due to be working from home tomorrow

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©

  • Lloydstevens29 Lloyd Stevens (@Lloydstevens29) reported from Romford, England

    @VodafoneUK I’ve been unable to login for two days and there’s an error code 4300 . Please help

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

  • nye_godfrey NileGodfrey (@nye_godfrey) reported from Crayford, England

    @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

  • coleman58 Sitting round the pool (@coleman58) reported from Romford, England

    @VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

  • JakeHarold_ Jake Harold (@JakeHarold_) reported from Chelmsford, England

    @VodafoneUK I cannot access my account and your dms are a minefield… can someone help me

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !

  • bill_goldie bill (@bill_goldie) reported from Hextable, England

    @VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK @VodafoneGroup in the chat queue. Cut off when I was 2nd in the queue. Wow. What terrible service! Running out of chances at Vodafone

  • JakeHarold_ Jake Harold (@JakeHarold_) reported from Chelmsford, England

    @VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund

  • doctoradeyefa Iyabode Adeyefa (@doctoradeyefa) reported from Grays, England

    @VodafoneUK Vodafone put a defaulted account of £21 on my credit history which they have owed up to as ‘electronic error’ as I did not have a financial relationship with them!! PLEASE HELP!! This notice is preventing my remortgage!!

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MYST3RYME Top 5s (@MYST3RYME) reported

    @virginmedia Hi, it happens in a lot of places, plus it's so inconsistent, it's really annoying. Is @VodafoneUK network really that bad? I guess Vodafone is out of the question if I move. But this happens indoors and outdoors, sometimes it's great, most times it's not, more than one location

  • JenJenMW777 JW (@JenJenMW777) reported

    @OpenreachHelp So despite the fact that it’s your engineers that can’t do their job and you are to provide the service via a 3rd party you push it back to @VodafoneUK to chase you again? #fobbedoff #constantnoshow #openreachtimewaster

  • Marsha_MHAdvMcr MH lived experience (@Marsha_MHAdvMcr) reported

    @jencarlon_banks @VodafoneUK Vodaphone are still in the stone ages in so many ways and their customer service is appalling. Glad you got it sorted with another provider

  • jayandkev jayandkev (@jayandkev) reported

    @VodafoneUK I finally got through at 45 minutes. Issue resolved by James wifi expert. If it wasn't for him you would be getting your equipment back this morning. I suggest you thank him.

  • TheatreTwittic Matthew Jackson 🎭 (@TheatreTwittic) reported

    @Micky_Martin_ @VodafoneUK Managed to get an average at best deal after calling. But its a poor show. 'Evo' contracts were billed to make things better. Infact just a snidy way of changing offers. Last week 250gb plans, this week no such plan exists. Yet 3rd party sellers have it. Its a complicated con.

  • Ramasesuk Ian Robinson (@Ramasesuk) reported

    @VodafoneUK Been on live chat several times, but as i have a poor credit rating although as i said never missed a payment with you i had to buy my s22 straight from samsung as you wouldn't let me upgrade and now you wont let me get a £10 extra line as i failed the credit check in February.

  • 1pokadot pokadot (@1pokadot) reported

    @VodafoneUK worst service ever for last 2 years, refusing to let me leave without cancellation fee

  • DaveNiks Dave Nicholson (@DaveNiks) reported

    @VodafoneUK I've cancelled my direct debit because of the awful customer service hopefully I'll get a call from you when the bank advise you that you won't get paid on April 17.

  • Myers_Helper Lisa (@Myers_Helper) reported

    @VodafoneUK I want to cancel in the shop I don't want the hassle of returning the handset via post. I'm regretting getting a phone with vodaphone. Worse customer service ever

  • GleaveChristian Christian Gleave (@GleaveChristian) reported

    @VodafoneUK you let me down again my son travelling to the USA and his phone is not working when I called to make sure it’s was active very hard to keep in touch bad service