Vodafone Outage Report in Basildon, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford, Southend-on-Sea, Maldon and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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James Eaton
(@jameaton) reported
from
Romford, England
@VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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steve
(@steviemc64) reported
from
Sutton at Hone, England
Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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karthi
(@kamahade) reported
from
Sutton at Hone, England
@VodafoneUK How does it help or why do I need , all time am at home :)
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@deprivedtomb) reported
@GeorgeMonbiot @VodafoneUK I've tried countless times to cancel my contract with @VodafoneUK they have refused so I've cancelled my direct debit as well, all I got off them was I needed a pac number to change my provider..... Im not changing I want it got rid of, Vodafone are the worst.
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Suits40
(@Suits401) reported
@GeorgeMonbiot @TopNewsWorks @VodafoneUK We had a similar problem contact Trading standards and Watch dog
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Nic Brownlie
(@nicb2021) reported
@GeorgeMonbiot @VodafoneUK Unfortunately George, this seems to be the way businesses have chosen to deal with data protection and a post-covid world. They have quietly changed algorithms and processes in ways that destroy customer service. Vodaphone are not alone. But it stinks.
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Richard Ellis McCallum 🇪🇺
(@aandeaande) reported
@GeorgeMonbiot @VodafoneUK Vodafone is quite simply the worst provider of communication services. They argue about everything claiming their broadband to the property is all fine when in fact it’s not even working. I wrote to the CEO in the end and got out of my contract early.
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Jeeeeem FR 🇺🇦
(@JFRitte) reported
@GeorgeMonbiot @VodafoneUK I want from Vodafone to Virgin. People complain about the service a bit, but I’ve never looked back
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Noble Lord Sir **** Snake
(@MP_Owners_Club) reported
@GeorgeMonbiot @andy_williamson @VodafoneUK The CEO has a team of people who actually have authorisation to fix situations like this. The customer support doesn't have any authority. This is the only route to getting issues addressed at Vodafone
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Keith Parkins
(@keithpp) reported
@GeorgeMonbiot @VodafoneUK I am sorry to hear George that you and your father have been put through this stress by tax-dodging cowboys Vodafone. Follow my example, NEVER take out a contract, use Pay As You Go. You took the right steps, cancel the contract. @Ofcom
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Tim Warre
(@RobbioDobbio) reported
@GeorgeMonbiot @VodafoneUK They're awful. Vodafone Spain cold call me almost every week trying to sell me ****,
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(@darran_potter) reported
@GeorgeMonbiot @VodafoneUK Had similar trying to cancel Sky for an aunt with Dementia. All they wanted to do was sell us a Netflix subscription
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IJN
(@IJN3) reported
@GeorgeMonbiot @VodafoneUK I once overhead Vodaphone employees in a pub in Newbury swapping stories about how they wound up customers and laughing about it. I cancelled my contract every soon after and have never gone back. Saying that my mother who's 92 says they look after her well.