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Vodafone outages and service status in Basildon, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Wi-fi, and Phone.
  • 33% Total Blackout (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Basildon come from postal codes SS15 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Vodafone

Vodafone is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent Vodafone outage reports came from the following cities: Basildon, Southend-on-Sea, Billericay, and Romford.

CityProblem TypeReport Time
Basildon Wi-fi 10 days ago
Southend-on-Sea Total Blackout 21 days ago
Billericay Phone 23 days ago
Romford Phone 2 months ago
Chelmsford Phone 3 months ago
Dartford Internet 4 months ago

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • kazzitabs72
    Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !

  • Phonemast
    📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • Cathytaps
    Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England

    @VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.

  • nye_godfrey
    NileGodfrey (@nye_godfrey) reported from Crayford, England

    @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • jameaton
    James Eaton (@jameaton) reported from Romford, England

    @VodafoneUK @VodafoneGroup looks like being a pay as you go customer for a long time don’t mount to no offer

  • Georgieboy1965
    Georgie-boy1965 ✌✊ (@Georgieboy1965) reported from Heybridge, England

    @VodafoneUK hi I have no broadband and having trouble connecting with Tobi it replies with an error message

  • lewisglynn69
    Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • Cathytaps
    Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England

    @VodafoneUK Ordered Broadband for my new home through compare the market, received a message today telling me my order had been cancelled! customer services advised me to re-order through compare the market which I did and have now been declined!!! 😡please help ! @VodafoneUK

  • SJWilding
    Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    Any @VodafoneUK users in #Banbury out there on Twitter? Is your phone reception always rubbish or did my phone just have a bad day on Saturday? If we’re going to move there I might just have to move networks.

  • mbretton
    Michael Bretton (@mbretton) reported from Sutton at Hone, England

    @VodafoneUK @OpenreachHelp Second booked appointment for an Openreach engineer to fit a line at my house unsuccessful, first time the engineer couldn't fit it, this time the engineer didn't turn up during the 13-18.00 slot 🙄 pretty poor!

  • Nickhardysufc
    Nick Hardy (@Nickhardysufc) reported from Southend-on-Sea, England

    @VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service

  • chanteljox
    CHAN (@chanteljox) reported from Basildon, England

    @VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!

  • bill_goldie
    bill (@bill_goldie) reported from Hextable, England

    @VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

  • kazzitabs72
    Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch

  • towler05
    Lorraine Towler (@towler05) reported from Romford, England

    @VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • minkimeal
    🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported

    day 4 of no internet and 0 help from @VodafoneUK @VodafoneGroup

  • BJCares
    The Mau Mau (@BJCares) reported

    Bought a device from @VodafoneUK and was told to go pick up in shop. Shop says it can see device ordered, but no instruction to release. Called Customer Serv and told I will receive a text to collect. I was told this device is in stock in shop. Why lie to make a sale?

  • paulfrost_me
    Paul Frost (@paulfrost_me) reported

    @KirstieMAllsopp @VodafoneUK @lycamobile Colleagues had issues today, approximately the same time as changing Vodafone tariffs. Part of the same issues ?

  • sarmackie965
    sarah 💙 (@sarmackie965) reported

    Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes

  • Staceyedwards29
    Stacey Edwards ☺ (@Staceyedwards29) reported

    @VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade

  • ck2012US
    ck (@ck2012US) reported

    @VodafoneUK can somebody help please 3-5 days without doctors and loved ones to be able to contact my mother because you have not provisioned SIP properly for voice - it’s a telecast dependent line.

  • CarlaMRS2386
    Carla laughs a lot (@CarlaMRS2386) reported

    Hello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.

  • Zarachaudhry52
    Zara Chaudhry (@Zarachaudhry52) reported

    @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @VodafoneUK im not even set up yet and already you are threatening to take money this is why i dont like doing direct debit with broadband providers, telling you now take money b4 you are even my provider i will cancel the order and raise a direct debit dispute with my bank

  • MickeyMcMonkey
    Graham Sephton (@MickeyMcMonkey) reported

    @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.