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Vodafone outages and service status in Basildon, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jul 9, 3:53 PM GMT+1.
  • 100% Internet (100%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Vodafone

Vodafone is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent Vodafone outage reports came from the following cities: Southend-on-Sea, Basildon, and Billericay.

CityProblem TypeReport Time
Southend-on-Sea Internet 5 days ago
Basildon Wi-fi 1 month ago
Southend-on-Sea Total Blackout 2 months ago
Billericay Phone 2 months ago
Romford Phone 3 months ago
Chelmsford Phone 4 months ago

Nearby cities with recent reports

Southend-on-Sea

1 recent signals

5 days ago

Community Discussion

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Cheeze6970
    Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

  • chanteljox
    CHAN (@chanteljox) reported from Basildon, England

    @VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!

  • Ferdina69250754
    Ferdinand (@Ferdina69250754) reported from Gravesend, England

    @VodafoneGroup @VodafoneUK Our orders were canceled by open reach and you guys have no clue about it until I asked them to read the note from open reach. It sounds like Vodafone has my old number in their record and open reach has mentioned that and said that customers cancel the order

  • steviemc64
    steve (@steviemc64) reported from Sutton at Hone, England

    Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

  • Cheeze6970
    Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting

  • Chrisle00277910
    Chris leigh (@Chrisle00277910) reported from Chelmsford, England

    @VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it

  • sangcj9
    sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • m3gan789
    Meg🌻 (@m3gan789) reported from Chelmsford, England

    @courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!

  • coleman58
    Sitting round the pool (@coleman58) reported from Romford, England

    @VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.

  • kazzitabs72
    Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !

  • amdjuntouchable
    #POWER (@amdjuntouchable) reported from Romford, England

    @VodafoneUK I regret joining your service since yesterday my data hasn’t been working 😑👎🏽

  • DWJStevens1991
    Dean Stevens (@DWJStevens1991) reported from Sutton at Hone, England

    @charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.

  • WhatAmyDoes
    Amy M (@WhatAmyDoes) reported from Gravesend, England

    @VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog

  • Phonemast
    📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • NicolaHergest
    Nicola Hergest (@NicolaHergest) reported from Dartford, England

    2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK

  • bollybonner
    James Bonner (@bollybonner) reported from Southend-on-Sea, England

    @VodafoneUK It will be the worst present ever

  • IP_dan_Iyan
    Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

  • Cheeze6970
    Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

  • Cheeze6970
    Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

  • Cathytaps
    Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England

    @VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Max_Point23
    Max Point (@Max_Point23) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my mum died and Im wanted to take over the contractthey said I wouldn't be able to keep her number for the land line she had for 15 years. Told it wasnt possible. Until I made the biggest complaint and fuss and magically they were able to let me have it. Horrible company.

  • karenbrown135
    Karen B (@karenbrown135) reported

    @MichelleBeckett @SkyUK @VodafoneUK Condolences to you. They were awful when we cancelled mum's too, kept insisting they couldn't cancel without her approval but she didnt have capacity. When she died we found Severn Trent were the best overall, they didn't charge for her last few weeks, or while we were selling

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @NJArcher Hi Nick, we're sorry to hear this! Your local team will be best placed to help. Please reach out to @VodafoneUK on Facebook or Instagram.

  • ____CJ______
    CJ 🍉🌈 (@____CJ______) reported

    @MichelleBeckett @SkyUK @VodafoneUK They are so out of touch it's unreal. I recently had to phone virgin media "bereavement and critical illness line", a relative has terminal cancer, but yet they can't offer monthly rolling contracts? We had to sign up for a min 2 year contract? It's disgusting. I'll never go VM!

  • SameenaAhmad7
    Sameena Ahmad 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SameenaAhmad7) reported

    @MichelleBeckett @SkyUK @VodafoneUK I was surprised that Sky were good when my mum died. BT were awful, demanding to speak to a dead person. Only just got fibre at my place a couple of months ago, will not go with Virgin, too much poor feedback.

  • jzyb
    jas Brown (@jzyb) reported

    @VodafoneUK the service I received in store today was not acceptable.

  • Linda62255054
    Linda (@Linda62255054) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my mil died last year the only one we didn’t have a problem with was Sky, they were great, bank, BT, Scottish power, M&S credit card were all hopeless.

  • Taylod61
    ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    When will @VodafoneUK provide a reasonable 4G signal that is stable? Why do we have to put up with speed test that gives a download sped in Kbs and upload of zero? This is happening every single day. This message might not list at time of writing but get put in drafts.

  • btc8500
    Jason (@btc8500) reported

    @VodafoneUK I guess you don’t care about your customers Service but why am I struggling in South Yorkshire to make phone calls that don’t break up while on the call to somebody? This is the third time in asking now? I can’t really phone support when the call keeps breaking up 🤪

  • ProtheroeSarah
    Sarah Protheroe (@ProtheroeSarah) reported

    @MichelleBeckett @SkyUK @VodafoneUK To have to go over death details to every supplier is awful. Did u not use the green form TICK ONCE when registered his death ! I am so sorry for your loss x