Vodafone Outage Report in Basildon, Essex, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Vodafone
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Vodafone outage reports came from the following cities: London, Dartford and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Jake Harold
(@JakeHarold_) reported
from
Chelmsford, England
@VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
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Lloyd Stevens
(@Lloydstevens29) reported
from
Romford, England
@VodafoneUK I’ve been unable to login for two days and there’s an error code 4300 . Please help
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bill
(@bill_goldie) reported
from
Hextable, England
@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.
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Iyabode Adeyefa
(@doctoradeyefa) reported
from
Grays, England
@VodafoneUK Vodafone put a defaulted account of £21 on my credit history which they have owed up to as ‘electronic error’ as I did not have a financial relationship with them!! PLEASE HELP!! This notice is preventing my remortgage!!
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©
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Sitting round the pool
(@coleman58) reported
from
Romford, England
@VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Venner #FBPE #GTTO
(@marcus1691) reported
@VodafoneUK @GeorgeMonbiot You've really gone the extra mile here, havnt you @VodafoneUK? Did you all skip the customer service briefings or were you recruited on the basis that zero empathy was obligatory. 'drop us a DM via our BOT'?!!! Give your head a wobble!
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Dave Vetter
(@davidrvetter) reported
@VodafoneUK @GeorgeMonbiot What's extraordinary about this reply is it confirms not only that inappropriate, inhuman responses are a matter of policy on the part of Vodaphone customer services, but that such responses are the absolute best the company can do.
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Ian James Harris
(@lejog52) reported
@GeorgeMonbiot @VodafoneUK I found them a terrible company to deal with. No customer service whatsoever. I had been with them for 13 plus years but never again.
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Graham Nigel #Ivehadthevaccine! 🌻🌻
(@NigelHeal) reported
@VodafoneUK @GeorgeMonbiot A despicable way to treat someone, shame on you!!
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Darren Johnston
(@dj_jonty_uk) reported
@GeorgeMonbiot @VodafoneUK We had the same with TalkTalk from my mum's house after she passed away. They racked up £600 to be owed to them, after we told them she'd passed away. Eventually spoke to someone with a heart and got it cancelled. We'll never use Talk Talk for anything now.
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Not too keen on the Nazis...
(@OwenDirkshift) reported
@GeorgeMonbiot @iancooke25 @VodafoneUK Try "Resolver" online. I used them to settle a bathroom issue with B&Q, and it was very useful. Even got me a massive refund.
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Conor Walker 💉💉💉
(@cavanconor) reported
@VodafoneUK @speckyninja I’d suggest you get a number for him and George and ring them… you’re a telephone company FFS! Service going out the window as is evidenced by your “auto responses”…
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Veruca La Chausette
(@Xanthip28429540) reported
@GeorgeMonbiot I had a contract with @VodafoneUK once, a few years ago. Their customer service was so appalling, so stressful and unhelpful that I cancelled the whole thing, and now I would not touch them with a bargepole
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Catherina says: #MaskStaysOn
(@justthevax) reported
@GeorgeMonbiot @VodafoneUK Had the same with 02 Germany. Kept telling me I had to cancel through the phone app, or call them on the phone, but I didn’t have my mum’s PIN. A sympathetic call centre agent eventually cancelled the contract and advised me not to pay the outstanding balance.
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Huw
(@welshboy79) reported
@VodafoneUK service that is so poor that even TalkTalk would be ashamed. Don't even respond to complaints