Vodafone

Vodafone Outage Report in Basildon, Essex, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Basildon, Essex, England 01/17/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Vodafone outage reports came from the following cities: London, Southend-on-Sea, Maldon, Romford, Chelmsford and Chipping Ongar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • Nickhardysufc Nick Hardy (@Nickhardysufc) reported from Southend-on-Sea, England

    @VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!

  • WhatAmyDoes Amy M (@WhatAmyDoes) reported from Gravesend, England

    @VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog

  • towler05 Lorraine Towler (@towler05) reported from Romford, England

    @VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • DWJStevens1991 Dean Stevens (@DWJStevens1991) reported from Sutton at Hone, England

    @charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @Les5175 @VodafoneUK @SkyUK Having the exact problem.

  • Cathytaps Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England

    @VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔

  • Cathytaps Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England

    @VodafoneUK Ordered Broadband for my new home through compare the market, received a message today telling me my order had been cancelled! customer services advised me to re-order through compare the market which I did and have now been declined!!! 😡please help ! @VodafoneUK

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SjBarrister Steven Kennedy (@SjBarrister) reported

    @alsuser @Tacos2sc @VodafoneUK Which is why it is a little galling to be asked - oh what service is it that you are having a problem with? I don't know Vodafone, maybe that outage that's causing thousands of your customers to be without internet - could it be that do you think?

  • thehat Laura Gorman (@thehat) reported

    @AirtimeRewards @Lobo_1708 @VodafoneUK I’m having the same issue with Vodafone

  • Maximusthomas Max Thomas (@Maximusthomas) reported

    @VodafoneUK my relatives have been without Broadband for over 10 days now. What can be done about this? Your customer service is terrible and the issue needs to be fixed by BT.

  • mdxherty29 michael (@mdxherty29) reported

    @VodafoneUK need help with my account, sent a dm

  • SjBarrister Steven Kennedy (@SjBarrister) reported

    @VodafoneUk internet down for over an hour, and can’t use hotspot from phone either. Do you have an update?

  • SjBarrister Steven Kennedy (@SjBarrister) reported

    @VodafoneUK @Lilieoj Down elsewhere as well - and given the queue on your call in probably a lot of places

  • planBJxcK Jack (@planBJxcK) reported

    @VodafoneUK What's going on with the signal,my phone keeps saying emergency calls only then it's full signal,then it's half then it's emergency calls only again,I've moved around my whole house even went outside,it's been fine all day but last hour or two it's going crazy?

  • MubeenIbnJaber Mubeen Ibn Jaber (@MubeenIbnJaber) reported

    @Ofcom my ISP service provider (@VodafoneUK) hasn’t honoured their agreements in terms of providing the agreed speeds, in addition they offered a promotion, which they’re not willing to honour. What can I do? I’d asked for them to terminate my contract, but I’d still need to pay

  • SjBarrister Steven Kennedy (@SjBarrister) reported

    @VodafoneUK I am surprised you are asking me like it is a personal issue, when all of the sites regarding whether a service is suffering an outage indicates that Vodafone is suffering an outage, based on user reports, and has been since 8pm. Your internet is down and it has been for 2-hours

  • Tacos2sc Tacos (@Tacos2sc) reported

    @SjBarrister @VodafoneUK Is your broadband down too, driving me nuts, mines been on and off all day.