Is Vodafone having an outage in Brighton and Hove, England?

@VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people

@VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.

@VodafoneUK you nee to sort your #brighton store out! Over a hour to swap a phone and a very unhelpful representative. #rude #unhelpful #onherphone

@VodafoneUK is there a problem with the broadband in South UK. My router keeps dis connecting.

@VodafoneUK Have sent the details. We have hard wired everything in as advised but our smart tv just keeps loading and internet is dropping out constantly on all devices. Never had a problem with other internet providers previously.

@VodafoneUK internet has been extremely poor since it was installed, can’t even watch tv. We have phoned three time and were promised a call back the last time. Heard nothing and can’t get hold of anyone now. Been mobile customers for years, very disappointed. Will be cancelling

@VodafoneUK @networkrail Very poor signal strength and my Pure Signal has failed.

@VodafoneUK unbelievable, been without internet since Thursday with the usual I.T. reboot & socket check before the true issue is told: junction box issue! Still nothing fixed by 9pm 5 days later!

@VodafoneUK "best network" because of zero dropped calls. That's because you can't even call them. Both phones on Vodafone but keep getting the message that it's unavailable. I will not be staying with Vodafone after my contract ends in May. After being a loyal customer for years

@productoven @VodafoneUK Credit where it's due, the signal, speed and deal I have I *do* think is good. The consumer-facing web is a car-crash though, and the Twitter team is pointless since they mostly just point you to a web page to register details there anyway!

@productoven @VodafoneUK Wasting your breathe Leo. Vodafone customer portal is one of the worst I've seen, and it's had no meaningful (consumer) change in years.

@VodafoneUK I’ve been a good customer for over 20 years and don’t expect to get treated like you don’t care Avenue if you actually don’t. I’ve been told I can’t close my account for 48 hours but after that you’ve lost me forever.

Moving to @O2 after being with @vodafoneuk for the past few years has been one worst mistakes. Even when data is working its patch and much slower. Can’t wait for my year contract to end

@VodafoneUK says my number isn't a Vodafone number yet been a Vodafone customer for 10 year!!!😡

Don’t ever use @VodafoneUK if you ever want to talk your network on the phone 😂😂

@VodafoneUK terrible customer service again this week! Two separate customer service advisors promised follow up phone calls this week about an ongoing billing problem and neither phoned. Can you sort this please - seriously unimpressed

Oh @VodafoneUK your customer service has been somewhat rubbish this morning. Took an hour to solve an issue that I had been told was sorted last month #disappointed

@VodafoneUK Tracking it would involve being given a tracking number wouldn't it, nope they couldn't even get that right! one or even two mistakes isn't a problem, when its a catalogue of errors and then I get charged £60 before ive got my phone back I have an issue!

🚨 BORING TWEET 🚨 Hi @VodafoneUK. Tried to pay my bill by phone, but your payment system is down. Tried to login online, but the website is down. Tried to use your online chat, but everyone seems to be on a coffee break. Tried the app, but it’s not loading. Just a FYI really.

@VodafoneUK Yes I have...the issue was not with the content of the message- it was the fact I’ve received it so many times!

@VodafoneUK has to have the worst customer service. After 2 months of me sending pictures, countless calls going in to stores to sort a lost payment lost by Vodafone I get “ah we’ve found it thanks bye.”

@VodafoneUK Why is it your service is so expensive and yet coverage so poor? Constantly having to piggyback on my wife’s EE service. My contract is up in October; can I give two months notice to leave you today?

Inforrmation board problems: @Gatwick_Airport - @VodafoneUK say its engineers are working hard to fix a damaged fibre cable 'as quickly as possible'.

The service from @VodafoneUK has been awful. Never known anything like it.

@VodafoneUK Every time I hear the name Nelson Mandela, all I hear is Del Trotter saying Nelson Mandela House. Bad bad bad

@VodafoneGroup @VodafoneUK worst network I’ve ever had the misfortune of dealing with. Can not transfer a number within Vodafone. Would rather lose customers. Avoid @VodafoneUK at all costs

@VodafoneUK Your collaboration with @idea_cares and @Idea have no guts to revert on mail. I have asked a service related questions to team since one an half month ago but not getting answers till date. See this is how they are playing football with customers.

@VodafoneUK But that's a lie, I've been trying to get this resolved for the past 2 months! Trying to make yourself look helpful on social media to make @VodafoneUK look like a good company is so annoying when noone has helped or resolved the issue so far!

@VodafoneUK, @GigabitAberdeen and @CityFibre is a shambles of internet and the worst process. Highly recommend not to purchase any of there packages. I’ve had 5 orders cancelled and now telling me I need to wait further 6 weeks.

@VodafoneUK I'm struggling to get your phone ppl to help. Moved over BB & phone, was told you informed old provider - you didn't - cost me an extra month with them....3 people on phone&1 chat can't understand issue and even randomly tried to sell me useless Huawei phone!!

@NuffRespectMgmt @VodafoneUK @WhichUK But at least the telephone line worked for over 15minutes..that's not a bad achievement at all.

As a company we have been with @VodafoneUK since 1994 and today I realised why @WhichUK rate them as one of worst Telecom customers. Been on hold for over 15 mins in total and still not resolved and they are unable to call me back or send emails.... really! #poorservice

2 weeks now without full network service thanks to @VodafoneUK - apparently they have ‘broken’ my porting to @EE. No faithbit will be fixed anytime soon! #ofcom

@VodafoneUK Its ok I've done my own chasing, after being told I'd get updates etc and I never have had one person call me from there, before my upgrade I couldn't get rid of Vodafone, they were constantly on the phone #shock and I've had people trying to sell me broadband 🤣🤣 no thanks!!

@PedroClarke1 @VodafoneUK I wonder how phone providers and networks deal with this , its a false picture of mobile / network availability away from a set location , surprised more not been done to improve user experience on trains as wifi not good enough to use