Vodafone Outage in Brighton and Hove, England

@VodafoneUK Poor customer service, my dad only got a new sim and contract with you guys last Monday, you have restricted the services on his phone for no reason. Please can someone sort this out.

@VodafoneUK you are just one gargantuan disappointment. For a comms company your systems are absymal. I’m not holding my breath you’ll resolve my problem tomorrow but the guy in your shop is trying his best to deal with it. If not resolved tomorrow you’ll be losing two contracts

@VodafoneUK I'd treat my mum cos she pays my Vodafone bill every month

@VodafoneUK also noticed you got rid of ability to report coverage issues in app

@VodafoneUK noticed rather poor reception Indoors at Romany Rd, Worthing, BN13 3DL . Only Edge. Occasional flicker of 1bar 3/4g. Was Same a few months back. Probably fairly localised

@VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people

@VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.

@VodafoneUK you nee to sort your #brighton store out! Over a hour to swap a phone and a very unhelpful representative. #rude #unhelpful #onherphone

@VodafoneUK is there a problem with the broadband in South UK. My router keeps dis connecting.

@VodafoneUK Have sent the details. We have hard wired everything in as advised but our smart tv just keeps loading and internet is dropping out constantly on all devices. Never had a problem with other internet providers previously.

@VodafoneUK internet has been extremely poor since it was installed, can’t even watch tv. We have phoned three time and were promised a call back the last time. Heard nothing and can’t get hold of anyone now. Been mobile customers for years, very disappointed. Will be cancelling

@VodafoneUK @networkrail Very poor signal strength and my Pure Signal has failed.

@VodafoneUK unbelievable, been without internet since Thursday with the usual I.T. reboot & socket check before the true issue is told: junction box issue! Still nothing fixed by 9pm 5 days later!

@VodafoneUK "best network" because of zero dropped calls. That's because you can't even call them. Both phones on Vodafone but keep getting the message that it's unavailable. I will not be staying with Vodafone after my contract ends in May. After being a loyal customer for years

@productoven @VodafoneUK Credit where it's due, the signal, speed and deal I have I *do* think is good. The consumer-facing web is a car-crash though, and the Twitter team is pointless since they mostly just point you to a web page to register details there anyway!

@productoven @VodafoneUK Wasting your breathe Leo. Vodafone customer portal is one of the worst I've seen, and it's had no meaningful (consumer) change in years.

@VodafoneUK I’ve been a good customer for over 20 years and don’t expect to get treated like you don’t care Avenue if you actually don’t. I’ve been told I can’t close my account for 48 hours but after that you’ve lost me forever.

Moving to @O2 after being with @vodafoneuk for the past few years has been one worst mistakes. Even when data is working its patch and much slower. Can’t wait for my year contract to end

@VodafoneUK says my number isn't a Vodafone number yet been a Vodafone customer for 10 year!!!😡

Don’t ever use @VodafoneUK if you ever want to talk your network on the phone 😂😂

@VodafoneUK terrible customer service again this week! Two separate customer service advisors promised follow up phone calls this week about an ongoing billing problem and neither phoned. Can you sort this please - seriously unimpressed

Oh @VodafoneUK your customer service has been somewhat rubbish this morning. Took an hour to solve an issue that I had been told was sorted last month #disappointed

@VodafoneUK Tracking it would involve being given a tracking number wouldn't it, nope they couldn't even get that right! one or even two mistakes isn't a problem, when its a catalogue of errors and then I get charged £60 before ive got my phone back I have an issue!

🚨 BORING TWEET 🚨 Hi @VodafoneUK. Tried to pay my bill by phone, but your payment system is down. Tried to login online, but the website is down. Tried to use your online chat, but everyone seems to be on a coffee break. Tried the app, but it’s not loading. Just a FYI really.

@VodafoneUK Yes I have...the issue was not with the content of the message- it was the fact I’ve received it so many times!

@VodafoneUK has to have the worst customer service. After 2 months of me sending pictures, countless calls going in to stores to sort a lost payment lost by Vodafone I get “ah we’ve found it thanks bye.”

@VodafoneUK Why is it your service is so expensive and yet coverage so poor? Constantly having to piggyback on my wife’s EE service. My contract is up in October; can I give two months notice to leave you today?

Inforrmation board problems: @Gatwick_Airport - @VodafoneUK say its engineers are working hard to fix a damaged fibre cable 'as quickly as possible'.

The service from @VodafoneUK has been awful. Never known anything like it.

@VodafoneUK Every time I hear the name Nelson Mandela, all I hear is Del Trotter saying Nelson Mandela House. Bad bad bad

@VodafoneUK VodaFone repeats this statement but no action to support the statement. You keep on asking me to DM with details, I have already done that twice but still no change!

@VodafoneUK just sending this string of tweets to you. A company you are partnered with is offering incredibly subpar service and a broken app. I urge you to put pressure on whatever team handles this relationship in your company to get Sky to sort things out.

@VodafoneUK 😂😂😂4 days to reply , then u want my details to look into something from 6 months ago 😂😂😂 I use to get angry at your INCOMPETENCE but now I find it hilarious. By fair the worst company I have ever had the pleasure of doing business with 😂😂😂

@VodafoneUK Hi, I'm having a frustrating time getting anywhere with the call centre and I'm no further forward. I sent you a DM about my issue yesterday but it has not been picked up yet. This should be really straightforward to sort out so I'd appreciate a quick response.

@VodafoneIN @VodafoneUK @VodafoneGroup the internet has became worst since last 2 days fed up with the ******* slow speed

@VodafoneUK Thanks. Would be good to know that a team at Vodafone is responsible too though. I am paying extra on my contract in order to use the skysports subscription. That's the differentiator for me. Just wondering if there is anyone at Vodafone that can help getting an answer from sky

@VodafoneGroup @VodafoneIN @VodafoneUK @vodafoneNZ vodafone mentally torchering to customer with India's worst network and not clearing portability. Vahiyat Vahiyat and most Vahiyat company in india is vodafone. #vodafoneshameonyou

@VodafoneUK have legitimately the worst customer service I have ever encountered - full of empty promises that they never seem to be able to deliver

@VodafoneGroup @VodafoneIN @VodafoneUK @vodafoneNZ vodafone mentally torchering to customer with India's worst network and not clearing portability. Vahiyat Vahiyat and most Vahiyat company in india is vodafone. #vodafoneshameonyou..

@VodafoneGroup @VodafoneIN @VodafoneUK Vahiyat network in india that more than 30 days Vahiyat Vodafone company not clearing my portability request. Shame on you vodafone.