Vodafone outages and service status in Inverness, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Inverness, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Inverness, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Inverness, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Inverness, Scotland
Latest outage, problems and issue reports in Inverness and nearby locations:
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Indie - Republic of Scotland 🏴🇵🇸 (@indieandluna) reported from Smithton, Scotland@VodafoneUK I contacted you today about coverage and disappointing that your customer services department did not engage with me further despite me sending information on poor coverage 😡
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Giles Gilham (@KimiTheWorm) reported from Inverness, Scotland@VodafoneUK oils you advise when I would need to cancel my contract - is it the day the contract ends, or 30 days in advance
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David Dugdale (@duglar21) reported from Inverness, Scotland@TangerineJedi @YourSSE Same here. Terrible customer service from @VodafoneUK
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Heather 🎀 (@hmg1888) reported from Westhill, Scotland@VodafoneUK mobile data barely working since ios14 update - is this a known issue? Thanks
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Ryan Maclean (@liathach1) reported from Muir of Ord, Scotland@VodafoneUK sadly your customer services fail once again! Still waiting for my monthly discount to be added to my bill and waiting for my call back from 2 weeks ago! False information given to customers is not acceptable at all! @VodafoneUK
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Sean Burrage (@burragesean) reported from Inverness, Scotland@VodafoneUK over a week now waiting for my number to port over, haven't had signal since last Monday. Customer services keep feeding me the same old "we need another 24hrs to fix the issue". I'm bored 😞 Not the best start to switching networks!
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Disney (@Disneyspaniel) reported from Smithton, Scotland@VodafoneUK been on hold/ in Q for 45mins..you are clearly NOT providing a service.
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Isla Todd (@IslaTodd) reported from Inverness, Scotland@VodafoneUK my home internet has been down for hours despite resetting my hub. Are there network issues in the Highland area? Tried to get support online and on the app but the links are sending me in circles
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Giles Gilham (@KimiTheWorm) reported from Inverness, Scotland@VodafoneUK you aren’t responding to my dm’s about 4G in IV3 8PY AND the fact that I seem to have used 15gb on 3G in 13 days somehow I will return this handset and cancel tomorrow unless you tell me what’s going on
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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brendan (@kegger1664) reported@TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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AB (@bally1001) reported@reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖
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Stephen Noakes (@Slimo80) reported@VodafoneUK why is everything so difficult with you? Wanted to discuss my broadband as out of contract. Tobi trying to cancel my phone. Tried calling answered by someone who sounded like they were in a traffic jam. What are you doing?
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Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported@VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out
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CD_Zombie (@CD_Zombiee) reported@VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist
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DC (@ericb3323) reported@VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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brendan (@kegger1664) reported@Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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Mhabib (@mhabib18) reported@O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK
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Graham Neden-Watts (@grahamneden) reported@VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.