Vodafone outages and service status in Smithton, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Smithton, including 0 direct reports.
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Problems in the last 24 hours in Smithton, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Smithton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Smithton, Scotland
Latest outage, problems and issue reports in Smithton and nearby locations:
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Sean Burrage (@burragesean) reported from Inverness, Scotland@VodafoneUK over a week now waiting for my number to port over, haven't had signal since last Monday. Customer services keep feeding me the same old "we need another 24hrs to fix the issue". I'm bored 😞 Not the best start to switching networks!
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Ryan Maclean (@liathach1) reported from Muir of Ord, Scotland@VodafoneUK sadly your customer services fail once again! Still waiting for my monthly discount to be added to my bill and waiting for my call back from 2 weeks ago! False information given to customers is not acceptable at all! @VodafoneUK
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Disney (@Disneyspaniel) reported from Smithton, Scotland@VodafoneUK been on hold/ in Q for 45mins..you are clearly NOT providing a service.
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Heather 🎀 (@hmg1888) reported from Westhill, Scotland@VodafoneUK mobile data barely working since ios14 update - is this a known issue? Thanks
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Giles Gilham (@KimiTheWorm) reported from Inverness, Scotland@VodafoneUK you aren’t responding to my dm’s about 4G in IV3 8PY AND the fact that I seem to have used 15gb on 3G in 13 days somehow I will return this handset and cancel tomorrow unless you tell me what’s going on
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David Dugdale (@duglar21) reported from Inverness, Scotland@TangerineJedi @YourSSE Same here. Terrible customer service from @VodafoneUK
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Giles Gilham (@KimiTheWorm) reported from Inverness, Scotland@VodafoneUK oils you advise when I would need to cancel my contract - is it the day the contract ends, or 30 days in advance
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Isla Todd (@IslaTodd) reported from Inverness, Scotland@VodafoneUK my home internet has been down for hours despite resetting my hub. Are there network issues in the Highland area? Tried to get support online and on the app but the links are sending me in circles
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Indie - Republic of Scotland 🏴🇵🇸 (@indieandluna) reported from Smithton, Scotland@VodafoneUK I contacted you today about coverage and disappointing that your customer services department did not engage with me further despite me sending information on poor coverage 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rajiva Kumar Singh (@rksrajiv) reported@ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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flatcapblade (@themblades1889) reported@VodafoneUK why’s my phone service **** sort it out
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Zara Chaudhry (@Zarachaudhry52) reported@KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨
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Lee Harris-hamer (@harris_hamer) reported@VodafoneUK is an absolute disgrace. I’ve been a customer for 20 years, I have 5 lines with for my business and pay over £200 per month, I’ve had no phone network for over 5 days, beeen to the shop twice, an excess of over 8 hours rining customer service 1)
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MarksMusings (@aroundthehouses) reported@VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Ste Jones (@eJ2095) reported@VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months
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Lee Harris-hamer (@harris_hamer) reported@vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.
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Claire (@ClairVDE) reported@VodafoneUK a family member has noticed a default on her credit file from 2022 from Vodafone. She’s never had a Vodafone account or contract. How can we go about approaching and correcting this please?