Vodafone outages and service status in Hove, England
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Problems in the last 24 hours in Hove, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Hove, England
Latest outage, problems and issue reports in Hove and nearby locations:
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Cabin Crew Zach (@ZacharyStarr27) reported from Henfield, England@VodafoneUK A credit was meant to be added to my last 2 bills for a error on your part which has not happened and I can't get hold of anyone to rectify Now having to complain about my complaint 🙄
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BlacksTTer (@BlacksTTer) reported from Worthing, EnglandEven though @VodafoneUK fixed my problem. And It only took 14 days. I still think they are sh1t.
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BlacksTTer (@BlacksTTer) reported from Worthing, England@VodafoneUK use their extraordinarily lax, self defined SLAs as a means to weasel out of any reasonable customer expectations.
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FreeByTheSea 🌊 (@LarsenDisney) reported from West Blatchington, England@Bedda86 @VodafoneUK Can you cancel in a contract if they increase it? @VodafoneUK ? Can you tell me please? I’ve been trying to contact you all day 🙄
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Jordan Pryor (@JordanPryor44) reported from Saltdean, England@VodafoneUK 191 doesn’t solve anything. The virtual assistant just tells me to go online and the last 4 times I’ve chatted online they have said they’ve sorted it but never have.
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Russell Macdonald (@russmacdonald) reported from Sompting, England@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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BlacksTTer (@BlacksTTer) reported from Worthing, EnglandAnother 24 hours and @VodafoneUK have continued their journey of crap customer service by letting me down yet again. Expect the same tomorrow.
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Mackem Exile 🇨🇵 (@choppy_1991) reported from Saltdean, EnglandAny chance of a decent internet speed @VodafoneUK you are 50mbps down on your minimum requirement?
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Yorick Brown (@kciroy) reported from Hove, EnglandGlad to say broadband is fixed! Too much rain it seems. now having issues with VPN blocking which I didn't have before but apparently Vodafone is notorious for. Good to have BB again but doesn't excuse neither @VodafoneUK and @OpenreachHelp having service status pages
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Lord Baldry (@Lord_Baldry) reported from Brighton and Hove, England@VodafoneUK I’ve been trying to purchase a mobile hotspot package on your site for 3 days but the pages come back with errors or I add it to the basket at then it errors.
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Marc McKenna-Coles © (he/him) #BLM (@marcmc77) reported from Brighton and Hove, England@N5JFY It is so sad that @VodafoneUK colleagues hold no compassion. My husband @HamishLord is dealing with his late uncles account and no one is willing to support - I would expect so much more from the organisation. #CustomerFirst ?
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BlacksTTer (@BlacksTTer) reported from Worthing, EnglandJust when you think @VodafoneUK can sink no further, they pull out all the stops and impress everyone with their appalling service.
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alex shelton (@alexshelton1976) reported from Worthing, England@VodafoneUK lost for words how poor Vodafone service has been. Meant to install a phone line and broadband on 27th Oct for my elderly parents which failed. After lots of messing around attempted again today and failed. Lockdown with no landline or broadband and no resolution.
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G (@bigGspray) reported from Brighton and Hove, England@VodafoneUK you nee to sort your #brighton store out! Over a hour to swap a phone and a very unhelpful representative. #rude #unhelpful #onherphone
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David Chilton デイヴィッド (@DavidAChilton) reported from Worthing, England@VodafoneUK no broadband and your phone help line timed out. What do we do next?!
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Lord Baldry (@Lord_Baldry) reported from Brighton and Hove, England@VodafoneUK I’ve been trying to order a mobile Wi-Fi device and plan for 3 days, all I get is errors and 404’s ?
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James Sinfield (@JamesSinfield) reported from Brighton and Hove, England@VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.
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Ben Nuttall 🏳️🌈🚗⚡️ (@ben_nuttall_) reported from Hove, EnglandShock horror for the 5th time today my @VodafoneUK broadband had cut out right in the middle of a conference call at work! I wonder if I will get a wonderful non answers from them on Twitter again!
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Nigel Jones (@planetf1) reported from Worthing, England@VodafoneUK also noticed you got rid of ability to report coverage issues in app
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faye (@FayeMarshall2) reported from Brighton and Hove, England@VodafoneUK - the worst company to ever exist with the rudest/unhelpful staff
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ramesh Subramaniam (@RameshS2806) reported@VodafoneUK Is there a outage in Chigwell area?
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jas Brown (@jzyb) reported@VodafoneUK how can someone in one of your stores change my account from personal to sole trader is beyond me. Now saying I can’t upgrade until this is changed but no one willing to sort it out. Such poor service received in store today and through chat line
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⚽️dave"DJ"beckett⚽️ (@Beck15Dave) reportedI've stopped entering the @VodafoneUK rewards as I've NEVER won a single thing.... I've been asking everywhere but nobody has ever claimed to have won. Bit bollocks really....
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Elle 🌸🗽 (@hellosunshine52) reported@MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing
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Cosmo (@Cosmonaut_Hill) reported@MichelleBeckett @SkyUK @VodafoneUK I had the EXACT same issue with Virgin, I had to literally refuse to get off the phone when I got through for 4 hours and basically said I'd hang up when they actually helped me. Absolutely useless customer service
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The Cavalier (@GeordieCavalier) reported@MichelleBeckett @SkyUK @VodafoneUK Currently receiving reminders for my deceased mum's service from Virgin, they did advise this would happen, but why they are unable to just close an account I have no idea.
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Kate (@katerosestewart) reported@VodafoneUK is your system down?
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Colin Smith (@smithco76) reported@MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads
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TykeWalker (@rifirth) reported@VodafoneUK when will your app be back up I am trying to set a new broadband service up and need access
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James Pllu (@JamesPllu) reportedCan’t believe @VodafoneUK won’t believe my mums DOB after her passing this week and won’t allow me to cancel the account. Her banks, energy companies have all shown great compassion and assistance but not our pals @VodafoneGroup They insist I’ve got the wrong information.