Vodafone Outage Report in Newhaven, East Sussex, England
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E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Reece Thompson
(@Reece_T92) reported
from
Brighton and Hove, England
@VodafoneUK I’ve tried resetting my password to log in to my account and each time it just says I’m locked out even using the temporary password sent to my email. Can’t get through to anyone on the live chat either. Please help
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James Sinfield
(@JamesSinfield) reported
from
Brighton and Hove, England
@VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.
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James Pryor
(@Pryor_27) reported
from
Brighton and Hove, England
Hi @VodafoneUK is there a problem with 4G in Brighton area? Been twitchy all day.
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@VodafoneUK i done a sim swap because the network wasn’t working for me and now I’m getting all these messages about new plans etc
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Georgina Webb
(@LifeofGlitter_) reported
from
Hove, England
@VodafoneUK customer service is disgusting - just had an agent hang up on me and we’re really rude! I’ve had no broadband since Saturday - just a catalogue of errors!
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The Chief Of Grief
(@chiefofgrief1) reported
from
Lewes, England
Appalling service @VodafoneUK . New contract 7/1, still no data. 25 minutes on the phone yesterday, promised a call back that never came. Now doing battle with online chat. It shouldn’t be this hard. Thinking of cancelling for breach of contact.
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John McDonald
(@JohnMcDonald_MC) reported
from
Heathfield and Waldron, England
@VodafoneUK what number do I call to check why my internet is not working please
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Chlo'
(@ChloeWhytee) reported
from
Hove, England
@VodafoneUK Poor customer service, my dad only got a new sim and contract with you guys last Monday, you have restricted the services on his phone for no reason. Please can someone sort this out.
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Brightonboikev
(@twistedladbton) reported
from
Brighton and Hove, England
@VodafoneUK I'd treat my mum cos she pays my Vodafone bill every month
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faye
(@FayeMarshall2) reported
from
Brighton and Hove, England
@VodafoneUK - the worst company to ever exist with the rudest/unhelpful staff
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@brightonsnapper @VodafoneUK They are all robbing us blind. @ThreeUK selling 4g when it's not working. Hope you get it sorted.
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ＲＹＡＮ ＢＵＲＮＥＴＴ
(@iamryanburnett) reported
from
Hove, England
Hi @VodafoneUK. I’d like to discuss a few things with you over the phone but it doesn’t seem I’m allowed to speak with a human being on any of your customer service providers 🤖 Is this correct? Surely not.
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Dick Broady
(@DickBroady) reported
from
Willingdon, England
@Matthew_Wright @VodafoneUK BT seem ok. I went to them after a lot of trouble from vodaphone who are ****!
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Jasmine Tanner
(@Jaztanner123) reported
from
Brighton and Hove, England
@VodafoneUK please sort your shit out with all these technical difficulties on your website! It’s driving me insane!
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Cllr. Prof Samer Bagaeen #Cities
(@samerbagaeen) reported
from
Brighton and Hove, England
@VodafoneUK @LewisHamilton It’s not #5G that’s the CNN problem, mostly. It’s cowboy agents you & other mobile operators are using in UK towns & cities ramming the cabinets & masts where communities do not want them. Good luck in #MugelloGP Lewis. Let’s go get that century!
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Matt Grief
(@GimmeGrief) reported
from
Seaford, England
@D_e_n_i_s_eT @DavidDavisMP @VodafoneUK So I take it they are the cheapest? If the service is so bad then why not switch to another provider?
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Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
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Jordan Pryor
(@JordanPryor44) reported
from
Saltdean, England
@VodafoneUK 191 doesn’t solve anything. The virtual assistant just tells me to go online and the last 4 times I’ve chatted online they have said they’ve sorted it but never have.
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Tom P-S 🇪🇺
(@tomps) reported
from
Hove, England
@VodafoneUK you are just one gargantuan disappointment. For a comms company your systems are absymal. I’m not holding my breath you’ll resolve my problem tomorrow but the guy in your shop is trying his best to deal with it. If not resolved tomorrow you’ll be losing two contracts
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@VodafoneUK I’m getting really poor service and always have been. I have even had the phone replaced and still no joy! Haven’t had an opportunity to go into store secondary to covid.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Barrett
(@ORB200181) reported
Even companies like @skytv will go above and beyond in this day and age, I presume that @VodafoneUK simply are no longer interested in treating customer fairly?
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Samantha Warr
(@Sam_Warr41) reported
@VodafoneUK Absolutely disgusted with Vodafone as a customer service provider. My dad is 75 he has dementia, he las lost his phone. My 85 year mother took him to their local store in Swindon to block the phone, then told by phone that he will have pay £299.72 to cancel contract!!
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Drizzle
(@dripizzle) reported
@VodafoneUK Vodafone are in the process of switching my SIM to Voxi. For over an hour I have had no service and no sign of what to do next. Can you help?
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Karen Morris
(@karenmorris6194) reported
@VodafoneUK completely fed up with Vodafone. Nobody can help with my iPhone 13 pro max order status. Exceeded 2 week estimate and told now could be 6 weeks
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DK
(@iamdk82) reported
@VodafoneUK Ur bot based messenger system isnt of any help..horrible..horrible..just horrible
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Dan
(@Dan15260314) reported
@VodafoneUK my home broadband is not working again
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lee
(@LeeThompson256) reported
@VodafoneUK worst company ever. Wife ordered new phone and was told in stock. 2 weeks later not arrived and now told can't cancel until it arrives but still cant tell me when as on a waiting list. Been lied to and false promises . Stay well away and go somewhere else
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Andrew J
(@AJ99500818) reported
@VodafoneUK I did report it at the very highest level. Sadly your “process” on SIM Swap fraud tries to make the customer feel it’s their problem rather than acknowledging the gaping holes in your own security systems. I’m happy to reveal your flaws here if you like?
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faye woodbridge
(@FayeWoodbridge) reported
@CallumWalsh20 @VodafoneUK That’s so bad. Hope you get it sorted to. And especially if others are in the same boat- wonder if someone has pinched them all at the warehouse.
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(@Artz_RUS) reported
@VodafoneUK Trying to get a PAC code but your text service isn't working and repeatedly telling me "It doesn't understand my request". Can't request one via my web account either, only "View Switching Information". Screw you. This is exactly why I'm leaving,