Vodafone Outage in Southend-on-Sea, England

@VodafoneUK Can confirm if there is a national outage of your broadband please. #vodafone

@VodafoneUK I can’t believe how difficult it is to get a mobile app/online Acct to work! I have spent so much time on the phone to your call centres - time I will never get back and it’s still not working!! #badcustomerservice

@VodafoneGroup worst website award goes to Vodafone. Can’t wait to get out of all my contracts @VodafoneUK

@VodafoneUK .... to continue.... constantly passing the buck of departments to deal with any complaint or query I have..... constantly blaming co workers for their errors if something still isn’t fixed or resolved.

@VodafoneUK I would just like to thank (NOT) Vodafone for their appalling customer service. I have been waiting for a response to unlock a handset which is mine and has been for 4 years! They then send me an email saying they have unlocked my current phone! No wonder I’ve left!!

@VodafoneUK I’ve never known such poor service, I’ve spent hours on the phone over a number of calls and just continually get put on hold,passed to someone else and then told that managers aren’t available to talk to due to your colleagues promising things they can’t deliver

@VodafoneUK worst customer service of all time. Three live chat agents disconnected on me. None helpful so disappeared

@VodafoneUK Do you always hang up on customers trying to get theit PAC numbers? Lets see if it happens again?

@VodafoneUK I would her to do this if my daughters phone worked. She is abroad as I said and no one can help her. The usual @VodafoneUK unhelpful customer service. It’s so ridiculous that we pay so much for a service and you have the worst can’t help attitude.

@VodafoneUK I dont like the way voda supports sports and sportspeople that frankly dont need money. ie: F1 , jenson button, et al. We (yr customers) would like you to support things like grass roots sports, maybe even food banks? This is good things for the nation!

@VodafoneUK LISTEN YOU GUYS ARE THE DUMBEST NETWORK WHY EVERY MONTH AM I CHARGED AN EXTRA £1 FOR NO REASON YOU GUYS DUMB AS HELL

@VodafoneUK 5G! You can’t even get 2G to work in my area and not answering my personal messages now either. 6 days with no phone signal!

@O2 We are with @VodafoneUK but I know others on @O2 have the same issue look at postcode L40 2QU if you can guarantee good service at the L40 postcode then I will promote.

@VodafoneUK Morning. I've not been able to get a response from the order tracker since placing my order on Saturday. When it does return a response, it says "Sorry this service is temporarily unavailable"

2019-06-24 09:50:03 -Download (Mb/s): 13.40 -Upload (Mb/s): 9.99 -Ping (ms): 65.41 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

Well what about this for stupidity. No Service, no network coverage just sent a tweet to @VodafoneUKBiz @VodafoneUK as this happened last week and they've said they will send a text to confirm it's me. BUT I HAVE NO SERVICE. FFS 🤬 PS Writing this on my PC. #TimetoMoveOn

@VodafoneUK @fosgoodwood I’d take my dad as he’s a massive car fan but never treats himself! 🏎 #5Gamechanger

2019-06-24 09:15:03 -Download (Mb/s): 9.49 -Upload (Mb/s): 9.94 -Ping (ms): 69.18 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK I have been dealing with customer services and been told I have to wait. Apparently your company cant do anything about it so I'm escalating it further as this is the 4th time

2019-06-24 09:00:03 -Download (Mb/s): 10.70 -Upload (Mb/s): 9.83 -Ping (ms): 61.70 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest