Vodafone Outage in Chatham, Kent, England

@VodafoneUK @LewisHamilton Probably still won’t get signal anywhere though 👀

@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

@VodafoneUK Can confirm if there is a national outage of your broadband please. #vodafone

@VodafoneUK I can’t believe how difficult it is to get a mobile app/online Acct to work! I have spent so much time on the phone to your call centres - time I will never get back and it’s still not working!! #badcustomerservice

@VodafoneGroup worst website award goes to Vodafone. Can’t wait to get out of all my contracts @VodafoneUK

@VodafoneUK .... to continue.... constantly passing the buck of departments to deal with any complaint or query I have..... constantly blaming co workers for their errors if something still isn’t fixed or resolved.

@VodafoneUK I would just like to thank (NOT) Vodafone for their appalling customer service. I have been waiting for a response to unlock a handset which is mine and has been for 4 years! They then send me an email saying they have unlocked my current phone! No wonder I’ve left!!

@VodafoneUK I’ve never known such poor service, I’ve spent hours on the phone over a number of calls and just continually get put on hold,passed to someone else and then told that managers aren’t available to talk to due to your colleagues promising things they can’t deliver

Cannot wait to get out of our @VodafoneUK internet contract. Nothing but issues from day 1. I can’t even use WiFi at home 90% of the time. Thank goodness for my 30gb of data per month - NOT with Vodafone.

@VodafoneUK Care nothing about customer service #appalling

@VodafoneUK Thanks. But that’s the issue - they are not Vodafone but give the impression they are when you deal with them; I was always under the impression that my contract was with you, not them. They’ve signed me up to a business contract when I’m not a business…

@VodafoneUK hi! I’m really REALLY unhappy with a response from your team re my contract. How do I escalate a complaint? I have been burnt by the fact that my contract is not with Vodafone but with onecom and I am seriously annoyed and I want to speak with someone senior about it.

@VodafoneUK worst customer service of all time. Three live chat agents disconnected on me. None helpful so disappeared

@VodafoneUK seriously are a load of crap this network. Both my personal mobile and work mobile are unfortunately on vodafone contracts and neither are working. Call failure no service txt failed. Absolute rubbish network and coverage in ME10 postcode.

@VodafoneUK I would her to do this if my daughters phone worked. She is abroad as I said and no one can help her. The usual @VodafoneUK unhelpful customer service. It’s so ridiculous that we pay so much for a service and you have the worst can’t help attitude.

@VodafoneUK my instagram wont load messages or anything atall unless connected to wifi, everything else works but the option to send images on apps to people does not work either. I have tons of data left so not the issue. Can you assist really annoying considering the cost

@VodafoneUK It is a shame. I've just spent time on the phone with a very helpful chap who has promised to get the issues sorted. You are right though, it is a shame that the likes of me only seem to get a response by calling companies out in public. Thanks for your response anyway.

Get ready for a series of angry tweets about how bad Nantes airport is. 1. The WiFi is so terrible I’m having to use @Mboyd1990’s phone as a hotspot. (This will follow some angry tweets about @VodafoneUK later)

@AimsOnAir @VodafoneUK Don’t understand this - been with Vodafone for years (both personal and business inc overseas) and never had an issue

So much for easier mobile provider switch. @VodafoneUK gave incorrect advice, Mr A still waiting for PAC code, instore staff said he has been lied to by customer services. Pathetic service.

@VodafoneUK are you mucking around with the #4G signal so people have to upgrade to #5G It always worked at work, now sadly it doesn't.

@VodafoneUK I love how quick your customer service is when it’s on a public domain 😍. Just a conversation with a human rather than a machine would be nice

@VodafoneUK your automated voice system sucks.

@SamElliott82 @VodafoneUK It’s awful! I’ve never had so many issues with a company so soon. I’m really tempted to just cancel. Should’ve stayed with @EE 😔

Terrible customer service from @VodafoneUK. Apparently I’ve been put on a business account without my knowledge. Have to present military ID AGAIN in store despite presenting it in the Devizes store when I bought the phone (even have a signed copy but that’s not enough).