Vodafone Outage Report in Rochford, Essex, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Rochford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rochford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Rochford, England
Latest outage, problems and issue reports in Rochford and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Chris leigh
(@Chrisle00277910) reported
from
Chelmsford, England
@VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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CHAN
(@chanteljox) reported
from
Basildon, England
@VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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KK
(@kayleighkruse) reported
from
Chelmsford, England
@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !
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Jake Harold
(@JakeHarold_) reported
from
Chelmsford, England
@VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Durkin
(@Ironscouse) reported
Nearly 17 years with @VodafoneUK and they treat you like crap, telecoms ombudsman here we come
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Hilary Moulds
(@hilarymoulds) reported
from
Kirk Ella, England
Losing the will to live. Shocking service from @VodafoneUK . No call back problem not sorted in 2 months
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fenster
(@felixleig) reported
@VodafoneUK shocking service, I’m truly fed up
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Velvet Thunder
(@Rogu3Ph4nt0m) reported
Yo @VodafoneUK what's going on with your network. I'm constantly dropping connection on my phone. My data would just switch off without warning.
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...Katie Peters...
(@Xkatiepx) reported
@VodafoneUK trying for weeks to get an unlock code for a phone.. not working.. help? @jorgeb100
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Tara Bayliss
(@Tara_Bayliss) reported
@YUofficial @vodafone_de @VodafoneUK Vodafone is providing disgustingly low quality (especially upload) and then is being unhelpful and incompetent to fix it long term. You're disrupting a community and source of income out of lack of ability to do your job and fix the issue.
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Rachel
(@Rachelrocket74) reported
@VodafoneUK having issues with mobile data today, it is very poor, are there any issues?
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Ben
(@beneskos) reported
@VodafoneUK I need help, I just ordered an iPhone 12 pro max and the tracking is saying that is on backorder, Do you know how long it will be until I receive because my current phone is broken.
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Dave Dawson
(@DaveDaw28459163) reported
Can't fault @VodafoneUK for the way they have handled issues with my faulty phone. No qualms with replacing and very quick receiving it back. Thank you and great customer service!
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MrContrarian
(@MrContrarian) reported
@VodafoneUK I want to cancel my order. You website says "Please bring any returns into your local store" Er, they are all closed. So I go to online chat. No agents available. I guess this is why people leave you!