Vodafone Outage in Sheffield, England

@VodafoneUK hello, right my current phone is on contract with u but it’s broken so need a new one, contract ends sept 19 willing to pay to upgrade or contact termination but you can’t get your termination fees correct had 3 or 4 diff prices #Nothappy #help

@Ch4Rr133 @photo4u6 @VodafoneUK Mines down too 😔😔😔

Just has the misfortune of using @VodafoneUK ‘s TOBi chatbot. Wanted to switch to SIM only... it thought my phone was broke. Absolutely awful customer experience! #CustomerExperience #cx #chatbot #ai

@VodafoneUK have officially been the worst example of customer service I have ever experienced BEFORE even commencing with the order I placed with them over 3 weeks ago!! If you want fibre broadband I'd advise you look elsewhere first!! #blackfridaydeal #£20permonth hmmm...

It'd be awful for @VodafoneUK if everyone in the UK and the rest of Europe found out about their American advertising...

.@VodafoneUK woeful online chat...twice attempted to transfer me to retentions and twice, after 15-20mins of waiting the chat window disappears! Try 191 and it’s 36-6min wait time....not that bothered about retaining a customer of 20+ years! 😒

@VodafoneUK woeful online chat...twice attempted to transfer me to retentions and twice, after 15-20mins of waiting the chat window disappears! Try 191 and it’s 36-6min wait time....not that bothered about retaining a customer of 20+ years! 😒

@VodafoneUK I’m aware you’re busy but these hold times and the unavailable live chat is awful!

@VodafoneUK @AmazonUK I'd treat myself to some kindle books #TuesdayTreats

@VodafoneUK why do I have no service on my phone 😭 SEND HELP

@DominicBryning @VodafoneUK Ye for a couple of months, only realised when I went to cancel another direct debit

@DominicBryning @VodafoneUK I wouldn’t be bothered but it’s fear of having a bad credit record for mortgages or anything like that. Can’t be bothered with 30 mins on phone so thought I’d tweet them this time 😂

Leave @VodafoneUK in Jan 18. Notice a direct debit still going to them which I cancel, then told it’s for a Dongle I’m in a contract for (never used a dongle in my life). They say I’ve got it & signed up to a contract & owe them £147. I say ok then send me proof....

@VodafoneUK @AmazonUK I'd treat my daughter to some books for her kindle

@VodafoneUK @VodafoneGroup I am on a callback with your company. I’ve been on the call for over 50 now. At least 35mins I’ve been on hold. I’m still on hold whilst they find someone that understands my problem. I’ve asked to speak to a manager 12 times.

@VodafoneUK is the track my order service down? It keeps saying order details wrong.

**** sake got it wrong #1GB ❌ Do you know how much data you can get when you pre-order the new iPhone XS with @VodafoneUK? #ReadyForIncredible

@Apple @CPWTweets right my phone 7 has a software problem from the last update and now it doesn’t work. @VodafoneUK say it’s not their problem it’s carefone warehouse as I got the contract from there. The phone keeps saying to restore it I follow the instructions and it still

@VodafoneUK Considering you took the payments out stright away but yet 4 week later I’m still waiting for it reimbursing as we keep getting robbed off by your crap customer services saying they won’t accept photo proof from the bank one minute but then saying they will, then saying a

@VodafoneUK Hi... can you tell me how I go about returning my phone as it's under guarantee... it keeps freezing and doing random things like it pulls the settings bar down it's self and I'd like to swap it thanks.

@VodafoneUK - Expect a call from me soon. I dunno if you’re much better but I’d rather pay £25 pm for a poor connection than £51 pm!

@holliewaltersx @VodafoneUK What did I tell you! Worst company ever!!

@chetnamakan @VodafoneUK @Ofcom @MartinSLewis Months later they tried to contact me and figure out what went wrong, but I’d moved to the US and the follow up was just too late and never happened. I wish you better luck!

Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

@chetnamakan @VodafoneUK @Ofcom @MartinSLewis Vodaphone are the worst, I cancelled my plan in-store and they (erroneously) kept billing me for 8 months, which I was only informed of when it went to debt collection. Took me weeks and hours on the phone to sort it out and I never got the money back.

@VodafoneUK I wish my super power was to banish all people with Parkinson’s disease. A horrible degenerate disease that take people from you

@VodafoneUK I’d have the power to turn back time and stop anything bad happening #Xperia1 @VodafoneUK

Good evening @VodafoneUK. Still not received my call back from Broadband support which was arranged Friday night for Saturday night, then via twitter for Monday night. I'll be calling tomorrow to cancel my 13 day old contract.

@ThreeUKSupport and I thought @VodafoneUK was bad, but your service is even worse. I now have WiFi at 0.12mbps!!!! Joke

@VodafoneUK utterly disgraceful company who has constantly failed & failed its customers! So much so, my dad being a customer for 20+ years and this is how he is treated!! We’ll be sure to never renew with you again & to also advise others of this scamming company

@VodafoneUK and then proceed to not inform him that an extra 3 months would be added due to the early upgrade! None of this was discussed nor agreed & now your staying your systems are down.... no surprise there!! Robbing customers & also changing contracts w/out cust knowledge

@VodafoneUK #XperiaX1 @VodafoneUK I would have psionic powers like professor X . That way I would be ready for anything and never have to get up for the remote again 😂🤣