Vodafone Outage in Rotherham, England

Spent all of this morning trying to top up a @VodafoneUK mobile. Nobody can help me and still on hold 😂 glad my personal phone is with @O2

@VodafoneUK hello, right my current phone is on contract with u but it’s broken so need a new one, contract ends sept 19 willing to pay to upgrade or contact termination but you can’t get your termination fees correct had 3 or 4 diff prices #Nothappy #help

Just has the misfortune of using @VodafoneUK ‘s TOBi chatbot. Wanted to switch to SIM only... it thought my phone was broke. Absolutely awful customer experience! #CustomerExperience #cx #chatbot #ai

@VodafoneUK #badcustomerservice #tradingstandards why o why have you not fixed my issues 12 months and still no results DO NOT BUY VODAFONE

@VodafoneUK DO NOT BUY VODAFONE BROADBAND TJEY LIE THIER ADVERT IS A LIE. What’s happening with Vodafone bb so slow

@VodafoneUK DO NOT BUY VODAFONE BROADBAND TJEY LIE THIER ADVERT IS A LIE. 12 months and still no resolution

@VodafoneUK why is my broadband so shit you guaranteed me 70mbs I’m getting mps 12 months we have been arguing over your service Do Not Buy vodafaone Broadband

@VodafoneUK have officially been the worst example of customer service I have ever experienced BEFORE even commencing with the order I placed with them over 3 weeks ago!! If you want fibre broadband I'd advise you look elsewhere first!! #blackfridaydeal #£20permonth hmmm...

It'd be awful for @VodafoneUK if everyone in the UK and the rest of Europe found out about their American advertising...

.@VodafoneUK woeful online chat...twice attempted to transfer me to retentions and twice, after 15-20mins of waiting the chat window disappears! Try 191 and it’s 36-6min wait time....not that bothered about retaining a customer of 20+ years! 😒

@VodafoneUK woeful online chat...twice attempted to transfer me to retentions and twice, after 15-20mins of waiting the chat window disappears! Try 191 and it’s 36-6min wait time....not that bothered about retaining a customer of 20+ years! 😒

I cannot wait until the end of my @VodafoneUK contract when I can cancel and never have to deal with the joke of a company again. Ridiculously bad company and customer service.

@VodafoneUK i’ve been trying to speak to someone via phone / live chat / dm all day, why are you so shit

@VodafoneUK @AmazonUK I'd treat myself to some kindle books #TuesdayTreats

@VodafoneUK having constant issues with Home BB. I don’t think it’s the line, more the router. Please help. Cheers..

@VodafoneUK why do I have no service on my phone 😭 SEND HELP

@DominicBryning @VodafoneUK Ye for a couple of months, only realised when I went to cancel another direct debit

@DominicBryning @VodafoneUK I wouldn’t be bothered but it’s fear of having a bad credit record for mortgages or anything like that. Can’t be bothered with 30 mins on phone so thought I’d tweet them this time 😂

Leave @VodafoneUK in Jan 18. Notice a direct debit still going to them which I cancel, then told it’s for a Dongle I’m in a contract for (never used a dongle in my life). They say I’ve got it & signed up to a contract & owe them £147. I say ok then send me proof....

@VodafoneUK @AmazonUK I'd treat my daughter to some books for her kindle

@VodafoneUK is the track my order service down? It keeps saying order details wrong.

**** sake got it wrong #1GB ❌ Do you know how much data you can get when you pre-order the new iPhone XS with @VodafoneUK? #ReadyForIncredible

@Apple @CPWTweets right my phone 7 has a software problem from the last update and now it doesn’t work. @VodafoneUK say it’s not their problem it’s carefone warehouse as I got the contract from there. The phone keeps saying to restore it I follow the instructions and it still

@VodafoneUK Considering you took the payments out stright away but yet 4 week later I’m still waiting for it reimbursing as we keep getting robbed off by your crap customer services saying they won’t accept photo proof from the bank one minute but then saying they will, then saying a

@VodafoneUK poor experience on your business phone line this morning!

@VodafoneUK Hi... can you tell me how I go about returning my phone as it's under guarantee... it keeps freezing and doing random things like it pulls the settings bar down it's self and I'd like to swap it thanks.

@VodafoneUK Absolutely not. Terrible company to deal with. Do not use them. Biggest con ever. Customer Service abysmal

@holliewaltersx @VodafoneUK What did I tell you! Worst company ever!!

@VodafoneUK I will phone customer service and try and speak to a decision maker not vodabot in the morning

2019-06-25 02:40:03 -Download (Mb/s): 9.89 -Upload (Mb/s): 7.98 -Ping (ms): 64.58 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

2019-06-25 02:15:03 -Download (Mb/s): 6.40 -Upload (Mb/s): 10.10 -Ping (ms): 62.95 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

2019-06-25 02:10:03 -Download (Mb/s): 9.77 -Upload (Mb/s): 8.11 -Ping (ms): 61.78 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneIN I guess there is no call made to the person... Since past few days... Is it just to show social media that you guys are trying to resolve the issue... In actual you never called @VodafoneUK @VodafoneGroup can someone take it seriously @toi @MumbaiMirror @ZeeNews

@PhychedMonk @VodafoneIN @VodafoneUK @VodafoneGroup @TRAI @DoT_India @manojsinhabjp Either provide the service or return the money if you are not capable of providing service @VodafoneUK @VodafoneAU @VodafoneIN just because of pathetic service you name getting spoilled in all countries

2019-06-25 01:35:03 -Download (Mb/s): 10.30 -Upload (Mb/s): 9.92 -Ping (ms): 61.75 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

2019-06-25 01:30:03 -Download (Mb/s): 6.50 -Upload (Mb/s): 7.91 -Ping (ms): 62.01 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

2019-06-24 23:50:03 -Download (Mb/s): 9.68 -Upload (Mb/s): 8.27 -Ping (ms): 63.11 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@iJames_ @VOXI_UK @VodafoneUK I have my suspicion that it isn’t permanent though. I just think it’s because the carrier settings aren’t compatible, therefore iPhone reverts to default for the type of data network connection. So 4G here is LTE in the states.