Vodafone outages and service status in Broughton Gifford, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Broughton Gifford, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Broughton Gifford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Broughton Gifford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 24: Problems at Vodafone
Vodafone is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Broughton Gifford, England
Latest outage, problems and issue reports in Broughton Gifford and nearby locations:
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Ｅｕａｎ 😷 (@EuanGEsq) reported from Bromham, EnglandHey @VodafoneUK I haven't been a customer of yours for at least 2 years but you put some money in my bank account today. I'm not complaining or anything but I wonder why! 🤔
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Phil Saunders (@PhilSau31279731) reported from Chippenham, England@VodafoneUK hello. Trying to log into my account but for security it's asking to send a code to a phone on the account but all I have is a mobile broadband box .....please help
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Dan Tily (@TilyDan) reported from Yate, EnglandTerrible customer service again @VodafoneUK. You should look after your customers and correct mistakes made. Passed to 7 different operators and on the phone for 1 1/2 hours to get nowhere. Promised a call back that never happens!! Same old!
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Liam Tucker (@LiamTucker) reported from Chippenham, EnglandIs there a problem in the sn15 postcode region with phone signal? #vodafoneuk
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@VodafoneUK Yes but it doesn’t help the fact that it takes Vodafone 2 months to fix issues.
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MaxinFrome (@maxwide) reported from Frome, EnglandReasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Owen the farmer/butcher (@penleighfarm1) reported from Frome, England@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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MaxinFrome (@maxwide) reported from Frome, England5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Georgie Charles (@charles_georgie) reported from Frome, EnglandI’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵💫
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MaxinFrome (@maxwide) reported from Frome, England2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Claire Francis (@clairefranco) reported from Broughton Gifford, EnglandIf anyone wants an example of how NOT to do customer services and treat loyal customers please try dealing with @VodafoneUK they are really are v v ****
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Alex Allin 👾 (@Slothguin) reported from Chippenham, EnglandToday I tried play ACNH online for the first time and discovered our router will never allow me to because the NAT type will never go above a D without port forwarding, which isn’t possible 😭 **** you very much @VodafoneUK
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@EE you can actually give a timeframe on network issues unlike @VodafoneUK who take 2 months to fix problems. That’s what I call quality. Glad to be working for you and @btcareers this year on my apprenticeship.
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ian ewen (@ewen_ian) reported from Royal Wootton Bassett, England@VodafoneUK Your websites not working you don’t answer your phones
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Allison Carey 🐱🐳🐬🌅 (@Tigerlily723) reported from Chippenham, England@VodafoneUK My son was told by the Vodafone shop in Chippenham that this is a known issue
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Adam Crawford (@AdzCrawford2003) reported from Upper Swainswick, England@VodafoneUK I’m trying to transfer my esim to a different phone. Can you help please?
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@GeorgeMonbiot @VodafoneUK A BOT is a clever automated process designed to obfuscate any interaction from a customer to the point that they lose the will to live and abandon all hope.
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Julie Dolman (@dolmanclan) reported from Calne, England@VodafoneUK My texts haven’t worked all day so I’ve been on to technical support TOBY!! Keeps hanging up and informing me text sent to advise what to do 😳 I CANT receive texts!!!!! 😡
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Adam Crawford (XBOX AMB) (@adz232) reported from Bathford, England@VodafoneUK still waiting for response. The service is terrible. Ordered Apple Watch from you and I can’t even get it connected to use the OneNumber plan that comes with it.
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fairplaynafe (@nathanemm) reported from Market Lavington, England@VodafoneUK **** that, probably charge me another £2
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Edfen19 (@edfen19) reportedWhy are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK
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KateOnX 🇬🇧 (@K8onX) reported@Telegraph @VodafoneUK is this correct? I’m a customer of over 25 years, considering cancelling my contract with you.
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DaisyMae (@suemcdonald342) reportedIs this right? 😳 @VodafoneUK Im horrified. You’re actually making the problem worse by doing this! 🤨
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Nike Ralph (@MjelkRen) reported@djp4cm4n @VodafoneUK wtf explain this @VodafoneUK I will cancel immediately. I have no loyalty to your ****** network
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Simon Danczuk (@SimonDanczuk) reportedThinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..
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🇵🇸Greg … Proud Anti-Zionist & Proud Antifa (@UKRegulator) reported@ZiaYusufUK You’ll never be in government. And hopefully @VodafoneUK will sue you for your defamatory assertions.
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Londonsnow (@Londonsnow251) reportedSo now know NEVER to use @VodafoneUK NEVER
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Neil DOWNTON (@Nei70Neil) reported@NileGardiner @VodafoneUK Don't be so ******* stupid
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Alan Handyman (@AlanHandyman4u) reportedVodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?