Vodafone outages and service status in Royal Wootton Bassett, England
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- Vodafone generated 0 outage signals in the last 24 hours around Royal Wootton Bassett, including 0 direct reports.
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Problems in the last 24 hours in Royal Wootton Bassett, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Royal Wootton Bassett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Royal Wootton Bassett, England
Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:
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Julie Dolman (@dolmanclan) reported from Calne, EnglandStill can’t call on my @VodafoneUK phone. I’m a carer and this has been going on since the 9th @Ofcom @MartinSLewis HELP
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Ｅｕａｎ 😷 (@EuanGEsq) reported from Bromham, EnglandHey @VodafoneUK I haven't been a customer of yours for at least 2 years but you put some money in my bank account today. I'm not complaining or anything but I wonder why! 🤔
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alan blake (@Blake46Alan) reported from Swindon, England@DavidDavisMP @VodafoneUK Boo hoo. Shame you never spent 6 hours reading about the benefits for the UK of being in a single market with Europe.🇪🇺🇪🇺🇪🇺
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@GeorgeMonbiot @VodafoneUK A BOT is a clever automated process designed to obfuscate any interaction from a customer to the point that they lose the will to live and abandon all hope.
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kevin houston (@kevlar_52) reported from South Marston, England@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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Sharana Basavaraj (@sharanbm) reported from Swindon, England@VodafoneUK the data network 5G/4G/3G is not working properly since 16:00 hrs today. Not sure if anybody has reported yet.
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Terry Davis (@terrydavis377) reported from Swindon, England@piersmorgan what is your opinion on mobile phone companies ie @VodafoneUK raising their prices in these unfamiliar times caused by this horrible desease. Surly they they should have a serious look at themselves and rethink this decision
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Prince of Wiltshire. (@Joe_standing) reported from Marlborough, EnglandI was also told I would be called back at an allotted time after waiting for 2 hours on hold for only to never get a call back. But Jacob @VodafoneUK customer support was very helpful. It’s either one extreme or the other with my experience. Hopefully we won’t have any issues...
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Claire Francis (@clairefranco) reported from Broughton Gifford, EnglandIf anyone wants an example of how NOT to do customer services and treat loyal customers please try dealing with @VodafoneUK they are really are v v ****
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Julie Dolman (@dolmanclan) reported from Calne, England@VodafoneUK My texts haven’t worked all day so I’ve been on to technical support TOBY!! Keeps hanging up and informing me text sent to advise what to do 😳 I CANT receive texts!!!!! 😡
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🌺 Sarah Louise Ayres 🌺 (@sayres87) reported from Swindon, England@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!
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Phill Watts (@PhillWatts67) reported from Malmesbury, England@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Matt Ribbins (@MattRibbins) reported from Swindon, England@VodafoneUK data on my iPad PAYG sim has yet again stopped working. Is there an issue. Want my money back at this point 😕
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ian ewen (@ewen_ian) reported from Royal Wootton Bassett, England@VodafoneUK Your websites not working you don’t answer your phones
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Kim Greville (@Kim_Greville) reported from Malmesbury, EnglandShocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone
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Debbie (@debsb155) reported from Swindon, England@LadyLiff @VodafoneGroup @VodafoneUK I have the email address for their CEO, shit happens when you message him!!
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Dr Dick Byrne_official (@NoMansMedic) reported from Swindon, England@VodafoneUK So you turned the damn mast on have you, finally.
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Alex Allin 👾 (@Slothguin) reported from Chippenham, EnglandToday I tried play ACNH online for the first time and discovered our router will never allow me to because the NAT type will never go above a D without port forwarding, which isn’t possible 😭 **** you very much @VodafoneUK
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ian ewen (@ewen_ian) reported from Royal Wootton Bassett, England@VodafoneUK Ok if not I am going to cancel my contract
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ironwarrior73 (@Ironwarrior73) reported@VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!
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Liam (@LiabilityLiam) reported@SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)
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Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported@Iromg I have a sim only with @lebara whose network provider is @VodafoneUK Just cancelled.
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Salvador Álvarez Río (@alvarsa1) reported@VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.
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🏴 PK 🏴 (@PedzKeenan) reportedIf @VodafoneUK ever offer you the chance to switch to an e-sim, under no circumstances accept. The service and signal is a disgrace
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ToonCoin🇬🇧 (@ToonCoyne) reported@VodafoneUK my payment rate goes up so you can give people sim cards and free airime that may be here to kill me? I've been a customer since a phone had external aerials. Guess what tell that clown in charge to **** off. As soon as I have time, Bye everyone I know will be told
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Moomin_St3ff 💚🤍💜🎗🇬🇧🇮🇱 (@Moomin_St3f) reportedWtf? Another one bites the dust... @VodafoneUK @ThreeUK
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Rodney Marlow (@misterex65) reported@NileGardiner @VodafoneUK They are giving them to charity you thick ****
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Mike Wood (@mikewooduk) reported@VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...