Vodafone Outage Report in Royal Wootton Bassett, Wiltshire, England
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E-mailProblems in the last 24 hours in Royal Wootton Bassett, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Royal Wootton Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Royal Wootton Bassett, England
Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:
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Phill Watts
(@PhillWatts67) reported
from
Malmesbury, England
@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Kim Greville
(@Kim_Greville) reported
from
Malmesbury, England
Shocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone
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Prince of Wiltshire.
(@Joe_standing) reported
from
Marlborough, England
I was also told I would be called back at an allotted time after waiting for 2 hours on hold for only to never get a call back. But Jacob @VodafoneUK customer support was very helpful. It’s either one extreme or the other with my experience. Hopefully we won’t have any issues...
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Prince of Wiltshire.
(@Joe_standing) reported
from
Marlborough, England
I’ve been spending the last week or so sorting out internet at my girlfriends place with @VodafoneUK and although their customer support are great, their website/ customer portal seemingly can’t stop crashing. For a ‘leader’ in British telecoms, their web presence is shocking.
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Atiff Ghafar
(@Atiff_uk) reported
from
Swindon, England
@VodafoneUK Home broadband.. Ticket raised... But like very dark tunnel not sure what's happening or when it's getting closed. Not the kind of service i was expecting when I joined. I was lured by the 900 mbps but have to settle with 10 mbps.. Mobile dongle
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Phil Goodfellow
(@philjocar) reported
from
Swindon, England
@VodafoneUK Please can anyone explain why we are barely getting a mobile signal in North Swindon, Wiltshire. It is almost non-existent.
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Liam Tucker
(@LiamTucker) reported
from
Chippenham, England
Is there a problem in the sn15 postcode region with phone signal? #vodafoneuk
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Glenn franklin
(@Glenn_fra) reported
from
Swindon, England
@VodafoneUK can I ask a quick questions about your one number service please
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Phil Goodfellow
(@philjocar) reported
from
Swindon, England
@VodafoneUK Please can anyone explain why we are hardly getting any signal in North Swindon, Wiltshire. It is practically non-existent!!
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ian ewen
(@ewen_ian) reported
from
Royal Wootton Bassett, England
@VodafoneUK Your websites not working you don’t answer your phones
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kevin houston
(@kevlar_52) reported
from
South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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Sharana Basavaraj
(@sharanbm) reported
from
Swindon, England
@VodafoneUK the data network 5G/4G/3G is not working properly since 16:00 hrs today. Not sure if anybody has reported yet.
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Phil Saunders
(@PhilSau31279731) reported
from
Chippenham, England
@VodafoneUK hello. Trying to log into my account but for security it's asking to send a code to a phone on the account but all I have is a mobile broadband box .....please help
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Matt Ribbins
(@MattRibbins) reported
from
Swindon, England
@VodafoneUK data on my iPad PAYG sim has yet again stopped working. Is there an issue. Want my money back at this point 😕
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@VodafoneUK it’s a joke I spend £300 on a gigacube to then not own it and do as I please after the contract ends. It’s l pled to your network how do I unlock
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Atiff Ghafar
(@Atiff_uk) reported
from
Swindon, England
@VodafoneUK no broadband Internet.. Been waiting all day to fix what kind joke is this? Customer service goes home
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@GeorgeMonbiot @VodafoneUK A BOT is a clever automated process designed to obfuscate any interaction from a customer to the point that they lose the will to live and abandon all hope.
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Niki and Dylan
(@NikiYAndDylan) reported
from
Swindon, England
@XiaomiUK @ThreeUK @VodafoneUK They were sold out before they went live. The blue one, special edition one, and any 256gb ones were never even released. I love Xiaomi, but your customer service is appalling.
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alan blake
(@Blake46Alan) reported
from
Swindon, England
@DavidDavisMP @VodafoneUK Boo hoo. Shame you never spent 6 hours reading about the benefits for the UK of being in a single market with Europe.🇪🇺🇪🇺🇪🇺
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Claire Francis
(@clairefranco) reported
from
Broughton Gifford, England
If anyone wants an example of how NOT to do customer services and treat loyal customers please try dealing with @VodafoneUK they are really are v v ****
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nelson Churchill
(@NelsonChurchil3) reported
@enuffsa1d @VodafoneUK Vodaphone -Customer service = zero
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JamieDalgety
(@JamieDalgety) reported
@VodafoneUK Your DM is broken
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Aminal 🏴🏴🏴
(@Aminal31858018) reported
@enuffsa1d @VodafoneUK Its rubbish I agree but then they are all the same had BT before thats just as bad !!
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Simon Bower
(@MrSimonBower) reported
@VodafoneUK still nothing. Rather tired of ‘we really understand your frustration’ after 3 hours on your chat app. I’m a pretty reasonable and fair person but your customer service is absolutely incredible. And not in a good way. Your frustratingly, Simon
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Lindzy Anne
(@Bellabella_08) reported
@VodafoneUK 💯 the worst customer service I have ever had to deal with! Our busy business is now a handset down and even though it’s a manufacturer issue I’m being told I have to pay £300 to replace! Will be taking our business contract else where #disgusting #CustomerService
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Steve Rogers
(@enuffsa1d) reported
I terminated my Broadband contract with @VodafoneUK today and it felt quite therapeutic. Then I get an email saying we're sorry to see you go? I gave them 12 months to sort the issue, their Broadband is just not up to it. What's the point of sending an email that you can't answer
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Ian Wardell
(@Interesting_Ian) reported
Hello @VodafoneUK. I have an intermittent problem with my broadband. Rang up vodafone the other day, and the lady said if the problem occurred again that an engineer would have to have a look at it. it is happening again. Sorry, unable to contact you apart from this or a call
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Anne Davis
(@IHTP67) reported
@tescomobile 2/2 that not much can be done the escalation (backroom) team not available Saturday. He had the PAC number from @VodafoneUK whilst at the store Wednesday. He's been to the store twice now, phoned support multiple times and still no working phone. Help......
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Professor (Hunain)
(@not_james_bond7) reported
Made a huge mistake to move from @ThreeUK to @VodafoneUK. My number should have been switched over from 3 to @VodafoneUK yesterday. But nothing has happened yet and vodafone reps got no clue what to do i am without any network. Really annoying.
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@VodafoneUK Morning! Do you know if theres any problems with the signal/masts in my area of Gosport in PO12? For the last few days I’ve noticed that my data seems slow to load things as I keep getting the spinning thing going round & round. 😒 I’m on the Unlimited Max plan too.