Vodafone Outage in Malmesbury, Wiltshire, England

@VodafoneUK Hey Mandy, it’s honestly not your fault and thank you for your help! Just a shame we can’t use your internet due to another company not doing a good enough job in the first place! We will be in touch soon if not repaired by tomorrow as that’s the. 3 days!

@OpenreachHelp We have reported the fault to our service provider who are now @VodafoneUK who have said it takes 3 days for you to bother to fix anything. We all know it’s your problem so @Ofcom need to know how bad you lot are!!

@OpenreachHelp @WeAreOpenreach Sort out the internet problems in Down Ampney your meant to fix the line and continue to fail your contracts to the service provider get off your arses and fix the junction box! We have no internet and @VodafoneUK have informed us it’s your fault!

@VodafoneUK @O2 😀O2 still down !!!

@OpenreachHelp Well our provider are @BTBusiness until midnight on Sunday and move to @VodafoneUK so will be in limbo but hope BT can re-instruct to look again as rain is clearly the problem always has been over the years here!

@VodafoneUK Right...this is getting stupid now. I have spent about four hours over three different phone calls trying to get data on my Apple Watch and I still have nothing!! Even after being told that it would be activated and that I would get a text saying so!! NOT HAPPY!

@VodafoneUK It went amazing, basically if I can get the phone I want cheap else where I got told to join them. They didn’t even offer me a different phone. A great way to treat long term customer with multiple lines in his house. Not for long

Well @VodafoneUK after looking at the loyalty a constant customer get with regards to one off costs and monthly fee and add to that I’ve been waiting to speak to someone for around 20 mins I’ll think I’ll take my upgrade money somewhere else.

@VodafoneUK @BegumNadiya I'm afraid I've been in contact with you several times recently. You've had problems with a local mast (NW3) I know. Even when I have a connection, it's often not enough for iPlayer/Netflix etc, or to open photos on Twitter. I'm on a train right now btw!

Well that’s an official complaint send via email too @VodafoneUK and now in the process in contacting @Ofcom hopefully they will help! @EE and @O2 let’s see what deals you can do help @toni_herbert1 out!! It’s only been a year and @VodafoneUK can’t sort her billing process out.

@VodafoneUK what a shower you are. After months my issue is still not sorted. Despite assurances today that somebody would call me back, nobody did. Phoned again and asked for a call back while they looked into it and was told you couldn’t make outgoing calls after 5pm!!!!

@VodafoneCust @VodafoneUK is there a problem in GL7 please my internet / WiFi has not been working properly since yesterday?

Horrendous level of service from @VodafoneUK web chat team tonight #shockingservice #socalledbigcompany

I strongly suggest that everyone avoids @VodafoneUK the service I have recieved has been nothing short of a joke

@VodafoneUK absolutely shocking service! Terrible set up broadbanda month ago with today as activation date. No internet Rang customer service and someone inept took half an hour to say that I had to wait another 14 days for internet! Rang back and they say it’s my fault for 1/2

@VodafoneUK customer service is something else. My dad's phone has had problems for 7 wks. Master reset required. No one can get the code. Vodafone have said they are just the provider. 26 yrs my dad has been with you. He now has no phone and relies on a pension. Empty promises😡

@VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

@davehowe7406 @VodafoneUK Support staff are absolutely useless...just running around in circles flowing scripts instead of actually knowing anything about the problem. And their communication is so patronising!! Got an 8 month old fault they still have no idea about!!

@VodafoneUK I sigh when I see people doing this on Twitter, but you leave me no option. You have cut me off 3 times in as many months for a bill dispute that has nothing to do with my # I would pay not to be your customer. Help me do this. And let’s talk about WiFiassist too#scam

@VodafoneUK if you want unlimited and a decent service go to 3 instead. I have been a business customer of Vodafone’s for 19 years. They won’t let me move to a unlimited plan or take out a rolling sim only contract. Totally useless . Three here I come.

@VodafoneUK Well, @VodafoneUK, 48 hours on from a promised solution in 24 hours (not just a reply, a promise this would be *resolved* in 24 hours) and still not even a reply as my simple complaint moves into Month 4. And still no chat transcript. #Vodafone #Complaint #FourthMonth #Useless

@VodafoneUK Andy, that was useless. You didn't even speak to your chap in customer services. That was a fail