Vodafone Outage Report in Malmesbury, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Malmesbury, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Malmesbury, England
Latest outage, problems and issue reports in Malmesbury and nearby locations:
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Allison Carey 🐱🐳🐬🌅
(@Tigerlily723) reported
from
Chippenham, England
@VodafoneUK My son was told by the Vodafone shop in Chippenham that this is a known issue
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Julie Dolman
(@dolmanclan) reported
from
Calne, England
@VodafoneUK My texts haven’t worked all day so I’ve been on to technical support TOBY!! Keeps hanging up and informing me text sent to advise what to do 😳 I CANT receive texts!!!!! 😡
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Liam Tucker
(@LiamTucker) reported
from
Chippenham, England
Is there a problem in the sn15 postcode region with phone signal? #vodafoneuk
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Phil Saunders
(@PhilSau31279731) reported
from
Chippenham, England
@VodafoneUK hello. Trying to log into my account but for security it's asking to send a code to a phone on the account but all I have is a mobile broadband box .....please help
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Kim Greville
(@Kim_Greville) reported
from
Malmesbury, England
Shocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone
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Julie Dolman
(@dolmanclan) reported
from
Calne, England
Still can’t call on my @VodafoneUK phone. I’m a carer and this has been going on since the 9th @Ofcom @MartinSLewis HELP
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@GeorgeMonbiot @VodafoneUK A BOT is a clever automated process designed to obfuscate any interaction from a customer to the point that they lose the will to live and abandon all hope.
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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ian ewen
(@ewen_ian) reported
from
Royal Wootton Bassett, England
@VodafoneUK Your websites not working you don’t answer your phones
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Jonathan Mercer
(@cwpbirder) reported
from
Purton Stoke, England
@Tae_the_north @colinoutnabout @QuintinLake @townsendoutdoor @TGOMagazine @walkhighlands @CameronMcNeish @LochaberMRT @jroddiephoto @MunroMoonwalker @VodafoneUK Friends on EE had much better signal around W Highlands, than I did on #Vodafone, last month
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Phill Watts
(@PhillWatts67) reported
from
Malmesbury, England
@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Adam Crawford
(@AdzCrawford2003) reported
from
Upper Swainswick, England
@VodafoneUK I’m trying to transfer my esim to a different phone. Can you help please?
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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ian ewen
(@ewen_ian) reported
from
Royal Wootton Bassett, England
@VodafoneUK Ok if not I am going to cancel my contract
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Alex Allin 👾
(@Slothguin) reported
from
Chippenham, England
Today I tried play ACNH online for the first time and discovered our router will never allow me to because the NAT type will never go above a D without port forwarding, which isn’t possible 😭 **** you very much @VodafoneUK
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tanya-Jean 🏳️🌈
(@taanyaajeaan) reported
@VodafoneUK @NOWHelpTeam why is your broadband/ 4G coverage so poor! Get like 1MBPS total from both of you! Sort it out! Bored of having to constantly phone customer service for no solution 🙄🥱
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LUFC - Just a fan (Chris) 💙🤍💛
(@LufcJust) reported
@ChrisSo49764235 @VodafoneUK Ha ha.. they were bad Chris but nothing is worse than vodafone's service!!
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Fidelma
(@fidelmahaward) reported
@VodafoneUK Please call me immediately I thought you had sorted this problem out but you've now taken money from my account for a new device I haven't got! One very unhappy customer
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Benjamin Murphy
(@BenjaminMurph14) reported
@radioraees @VodafoneUK I got told at 11:50 that there was a known OpenReach issue and it’d be fixed ‘within 24 hours’ and the issue was reported by them at about 11:40. My broadband died at 11:20, over halfway there.
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sportstweet
(@kpfssport) reported
@VodafoneUK hi, I have a technical problem I am helping my mother with. I can't use the chatbot because I am not a Vodafone customer and I do not wish to use the phone number because of hearing problems. Do you have a customer service email?
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El Dingo
(@ElDingoMartin) reported
@O2 we got a great deal SIM only but had to cancel as our Samsung S8 is locked when I put O2 SIM in. Your customer services couldn't help and nor can @VodafoneUK. I've done some research and apparently we need a Master Code and PUK. Voda can only give me the PUK. Can you help?
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Whitehead, Northern Ireland
@Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract
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Dannys Distro Drives
(@DannysDistro) reported
guys @VodafoneUK and @VOXI_UK cell service is so good here in Cambridgeshire unlike @EE where i get emergency calls only
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Chris Sorensen
(@ChrisSo49764235) reported
@LufcJust @VodafoneUK Yep, our defence was worse than Vodafone's service.