Vodafone outages and service status in Malmesbury, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Vodafone generated 0 outage signals in the last 24 hours around Malmesbury, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Malmesbury, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Malmesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Malmesbury, England
Latest outage, problems and issue reports in Malmesbury and nearby locations:
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Kieran Portbury (@Kios25) reported from Chalford, England@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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Oliver (@OJ_STFC) reported from Stratton, EnglandHats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Kieran Portbury (@Kios25) reported from Stroud, EnglandAppalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Phill Watts (@PhillWatts67) reported from Malmesbury, England@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Phil Saunders (@PhilSau31279731) reported from Chippenham, England@VodafoneUK hello. Trying to log into my account but for security it's asking to send a code to a phone on the account but all I have is a mobile broadband box .....please help
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Kim Greville (@Kim_Greville) reported from Malmesbury, EnglandShocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone
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Jonathan Mercer (@cwpbirder) reported from Purton Stoke, England@Tae_the_north @colinoutnabout @QuintinLake @townsendoutdoor @TGOMagazine @walkhighlands @CameronMcNeish @LochaberMRT @jroddiephoto @MunroMoonwalker @VodafoneUK Friends on EE had much better signal around W Highlands, than I did on #Vodafone, last month
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Bev Breen (@BevBreen17) reported from Stratton, England@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Alex Allin 👾 (@Slothguin) reported from Chippenham, EnglandToday I tried play ACNH online for the first time and discovered our router will never allow me to because the NAT type will never go above a D without port forwarding, which isn’t possible 😭 **** you very much @VodafoneUK
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Catherine Jones T2LP (@Time2learnPiano) reported from Rodborough, England@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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Liam Tucker (@LiamTucker) reported from Chippenham, EnglandIs there a problem in the sn15 postcode region with phone signal? #vodafoneuk
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Allison Carey 🐱🐳🐬🌅 (@Tigerlily723) reported from Chippenham, England@VodafoneUK My son was told by the Vodafone shop in Chippenham that this is a known issue
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Dan Ogden (@danogden) reported from Stroud, England@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Julie Dolman (@dolmanclan) reported from Calne, England@VodafoneUK My texts haven’t worked all day so I’ve been on to technical support TOBY!! Keeps hanging up and informing me text sent to advise what to do 😳 I CANT receive texts!!!!! 😡
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Adam Crawford (@AdzCrawford2003) reported from Upper Swainswick, England@VodafoneUK I’m trying to transfer my esim to a different phone. Can you help please?
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@GeorgeMonbiot @VodafoneUK A BOT is a clever automated process designed to obfuscate any interaction from a customer to the point that they lose the will to live and abandon all hope.
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ian ewen (@ewen_ian) reported from Royal Wootton Bassett, England@VodafoneUK Ok if not I am going to cancel my contract
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ian ewen (@ewen_ian) reported from Royal Wootton Bassett, England@VodafoneUK Your websites not working you don’t answer your phones
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Julie Dolman (@dolmanclan) reported from Calne, EnglandStill can’t call on my @VodafoneUK phone. I’m a carer and this has been going on since the 9th @Ofcom @MartinSLewis HELP
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mr O (@mikel_funky) reported@VodafoneUK can you fix the ****** internet on your broadband FFS
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DiKey (@xcetveli) reported@VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.
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Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
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CD_Zombie (@CD_Zombiee) reported@VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.
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Michael MacAulay (@mistermac97) reported@hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise
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bryony (@bryonycdc) reportedavoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.
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D Shaw (@drmottershaw) reported@KirstieMAllsopp @VodafoneUK @lycamobile Sadly Vodafone are a waste of time but when you ring them there is never a problem with their signal
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Ian Waring (@ianwaring) reportedMother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK
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Mark Connolly (@macon1375) reportedAbsolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK