Vodafone Outage Report in Stratton, Gloucestershire, England
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E-mailProblems in the last 24 hours in Stratton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Stratton, England
Latest outage, problems and issue reports in Stratton and nearby locations:
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Kim Greville
(@Kim_Greville) reported
from
Malmesbury, England
Shocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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kevin houston
(@kevlar_52) reported
from
South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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Smithstaaaa
(@Jolzski) reported
from
Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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Phill Watts
(@PhillWatts67) reported
from
Malmesbury, England
@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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Chris Adams
(@gingeadams) reported
from
Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
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Jonathan Mercer
(@cwpbirder) reported
from
Purton Stoke, England
@Tae_the_north @colinoutnabout @QuintinLake @townsendoutdoor @TGOMagazine @walkhighlands @CameronMcNeish @LochaberMRT @jroddiephoto @MunroMoonwalker @VodafoneUK Friends on EE had much better signal around W Highlands, than I did on #Vodafone, last month
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Darren Falk
(@DarrenFalk1) reported
from
Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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newsviewsnewsLFC
(@thestoddartsLFC) reported
from
Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Emily Naylor
(@emilynxylor) reported
from
Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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LexyNeedham
(@LexyNeedham) reported
@Danacea @VodafoneUK @YourSSE We had internet problems last year (semi-fixed by a gaming router, semi-not because we're rural) and the guy who came to check it said he'd once dealt with an issue that turned out to be caused by the microwave in the house across the road. The internet can be weird
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Zish
(@zish1994) reported
@VodafoneUK I was querying my phone bill as it’s extortionate and I got a rude response from one of the line managers in the billing department, I’ve been a loyal customer for many many years but I will be terminating my contract in the new year, Have a happy holiday season
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loxie-14
(@14Loxie) reported
@VodafoneUK @VodafoneGroup you keep texting me about a upgrade, asking me to go online. How about pick the phone up an call me, i am never doing my upgrade online. Absolutely poor service again.
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Sherrelle Paris
(@SherrelleParis) reported
@VodafoneUK I honestly can’t cope with the customer service here, told them my phone is restricted so can’t call their free number, and then they fob me off with their automated service to log in to my account which has been restricted and won’t let me reset my password 🤬🤬
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Seánybhoy 😷
(@Argyll68) reported
That awkward moment when you leave @VodafoneUK because their CS are uncontactable to find out @O2 are just as bad. What do I do now?
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andrew fairs
(@fairsajf1) reported
@VodafoneUK @PaulWat58829516 Can one of the Vodafone team ask me to DM again please...I was asked to dm yesterday but got stuck with the Bot. Like to see if u can solve my problem before I leave at the weekend. Thanks
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Mary Flint 💙
(@fairymint1) reported
@VodafoneUK I am trying to get help and the service is very poor.
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Gamingkate ⭐️🌻
(@Gaming_kate) reported
Since Jan i have been paying an extra £15 a month on my contact since @VodafoneUK took off my discount after they said they never got my traded-in phone even though i have proof i sent tracked 1 year later still not got anyone to fix this and still not got my refund
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Jeff A
(@Jeffwiverjay) reported
@VodafoneUK I’ve just called in pay off my contract, so that I can move to sim only. I’m being told that isn’t possible by the rude customer service agent. Erm… Why not?
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CJ 🙃
(@____CJ______) reported
@Argyll68 @VodafoneUK @O2 You won't beat Three for customer service. Honestly.