Vodafone Outage Report in Stratton, Gloucestershire, England
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E-mailProblems in the last 24 hours in Stratton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Stratton, England
Latest outage, problems and issue reports in Stratton and nearby locations:
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newsviewsnewsLFC
(@thestoddartsLFC) reported
from
Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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Chris Adams
(@gingeadams) reported
from
Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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Nikki Barton
(@nikkibarton17) reported
from
Gloucestershire, England
@VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!
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Smithstaaaa
(@Jolzski) reported
from
Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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Phill Watts
(@PhillWatts67) reported
from
Malmesbury, England
@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Jonathan Mercer
(@cwpbirder) reported
from
Purton Stoke, England
@Tae_the_north @colinoutnabout @QuintinLake @townsendoutdoor @TGOMagazine @walkhighlands @CameronMcNeish @LochaberMRT @jroddiephoto @MunroMoonwalker @VodafoneUK Friends on EE had much better signal around W Highlands, than I did on #Vodafone, last month
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Darren Falk
(@DarrenFalk1) reported
from
Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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kevin houston
(@kevlar_52) reported
from
South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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Emily Naylor
(@emilynxylor) reported
from
Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Seaword
(@Michael_Seaword) reported
@GeorgeMonbiot @VodafoneUK I’m afraid communications companies have no idea what customer service means. Sure they’ll send you a pointless questionnaire after so they can state 94% of our customers answered positively… We have found @zeninternet to be an exception and actually talk to you like a human.
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JK Moysmith
(@JkMoysmith) reported
@GeorgeMonbiot @VodafoneUK Had a similar issue here, mother dementia, was sorted after one call.
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Emma Smith
(@emmaroo74) reported
@GeorgeMonbiot @VodafoneUK I have also been through a similar scenario with Vodafone which resulted in my credit rating being affected . They are THE worst company.
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randomlyseenman
(@RandomlySeenMan) reported
@GeorgeMonbiot @VodafoneUK When my dad died he had a contract with orange. I rang them up to cancel it explaining the situation. They said we had to pay the balance. I refused. I went to one of their shops, showed them the death certificate and they cancelled it just like that.
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CP
(@chickenprincess) reported
@DuncanMhor @GeorgeMonbiot @VodafoneUK This happened to me. Cancelled 3 times, paid twice more as thought it was a mistake, then they "couldn't find my account" so we assumed closed. Two years later I went for a mortgage & found I had bad credit history. Took a month to sort out & nearly lost the house we were buying
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JMF
(@blip99) reported
@GeorgeMonbiot @VodafoneUK I had a similar experience. When the debt collection agency rang I told the extremely rude lady demanding money off me to come and get it, but she better bring friends. Plenty of them. They never rang again.
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Melanie Riley
(@BellYard_Mel) reported
@GeorgeMonbiot @VodafoneUK Was early cancellation charge they didn’t invoice for. Now have bad debt for 6 years on my credit. Despite having never defaulted on any payment ever in 20years of property ownership… Couldn’t get anyone to do anything about it @VodafoneUK since have been 4 interest rate rises
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Chris Bellaby
(@Bells1590) reported
@VodafoneUK I'm at the end of my contract period yet to cancel I am required to call up (no website/app function to close my account). I've tried many times and been on hold for several hours. I see from Twitter many people have this issue. This is unacceptable customer service
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Brockstar
(@LloydBrock9) reported
@VodafoneUK @GeorgeMonbiot I had a mobile contract with you once. You are by far THE worst company for customer service. You shouldn’t even be in business. I’d recommend anyone of your victims switch to @tescomobile like I did. Vodafone, joke of a company.
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marina
(@marinajock) reported
@GeorgeMonbiot @VodafoneUK I hadn't spent money on a pay as you go number in a while. They said I had 3 months before they'd cancel my account (I had the number for over 20 years). I intended to use a chargeable service. However, within the month I discovered they'd cancelled the number. Never use again.