Vodafone outages and service status in Stratton, England

Problems in the last 24 hours in Stratton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stratton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Stratton, England

Latest outage, problems and issue reports in Stratton and nearby locations:

• 
  Catherine Jones T2LP (@Time2learnPiano) reported 34 seconds ago from Rodborough, England

  @VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.

• 
  Chris Adams (@gingeadams) reported 1 minute ago from Cheltenham, England

  @tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important

• 
  Darren Falk (@DarrenFalk1) reported 4 minutes ago from Cheltenham, England

  @OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365

• 
  Emily Naylor (@emilynxylor) reported 4 minutes ago from Cheltenham, England

  @VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.

• 
  Smithstaaaa (@Jolzski) reported 6 minutes ago from Cheltenham, England

  @VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!

• 
  EMMΛ (@iemhouston) reported 9 minutes ago from Gloucestershire, England

  @JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having

• 
  Nikki Barton (@nikkibarton17) reported 9 minutes ago from Gloucestershire, England

  @VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!

• 
  Kieran Portbury (@Kios25) reported 10 minutes ago from Stroud, England

  Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers

• 
  Ashish Chakraborty (@ashishchakrabor) reported 12 minutes ago from Cheltenham, England

  @VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom

• 
  Kim Greville (@Kim_Greville) reported 15 minutes ago from Malmesbury, England

  Shocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone

• 
  kevin houston (@kevlar_52) reported 15 minutes ago from South Marston, England

  @ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.

• 
  Jonathan Mercer (@cwpbirder) reported 18 minutes ago from Purton Stoke, England

  @Tae_the_north @colinoutnabout @QuintinLake @townsendoutdoor @TGOMagazine @walkhighlands @CameronMcNeish @LochaberMRT @jroddiephoto @MunroMoonwalker @VodafoneUK Friends on EE had much better signal around W Highlands, than I did on #Vodafone, last month

• 
  Smithstaaaa (@Jolzski) reported 22 minutes ago from Gloucestershire, England

  @fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂

• 
  Bev Breen (@BevBreen17) reported 26 minutes ago from Stratton, England

  @VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk

• 
  James Masters (@Jamesmapendo) reported 32 minutes ago from Cheltenham, England

  @VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup

• 
  Phill Watts (@PhillWatts67) reported 34 minutes ago from Malmesbury, England

  @VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.

• 
  Oliver (@OJ_STFC) reported 38 minutes ago from Stratton, England

  Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!

• 
  Kieran Portbury (@Kios25) reported 51 minutes ago from Chalford, England

  @keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!

• 
  newsviewsnewsLFC (@thestoddartsLFC) reported 51 minutes ago from Cheltenham, England

  @VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%

• 
  Dan Ogden (@danogden) reported 58 minutes ago from Stroud, England

  @BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 2 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity. Just found this in my Draft box. @X is weird

• 
  Chloe Dannielle (@MsChloe96) reported 14 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 16 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

• 
  Mr. Alam (@Zain__Cheema) reported 18 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 18 minutes ago

  @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

• 
  Helen Woolf (@helenwoolf2) reported 20 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service

• 
  Danielle Price (@missD_price) reported 28 minutes ago

  What an absolute joke @vodafoneUK customer services is!!! You can't speak to a person and the chatbot just goes around and around in circles!!! 😡😡

• 
  Andrew Jameson (@AJameson12) reported 30 minutes ago

  @VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡

• 
  Bri Hammond (@big1481b) reported 30 minutes ago

  @VodafoneUK please avoid this company customer service poor and very rude

• 
  Gareth Paul Fradgley (@gpfradgley) reported 30 minutes ago

  I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?