Vodafone Outage Report in Cheltenham, Gloucestershire, England
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Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (28%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Vodafone outage reports came from the following cities: Stroud and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Total Blackout | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Internet |
Community Discussion
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Vodafone Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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Nikki Barton
(@nikkibarton17) reported
from
Gloucestershire, England
@VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!
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newsviewsnewsLFC
(@thestoddartsLFC) reported
from
Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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Sir Mærke Koppersøn #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@Foxtrot__Oscar @VodafoneUK Vodafone introduced a new "extra" which is compulsory to enable outbound roaming in Europe. My retired friend in France was told this *after* she'd gone to France for the summer and put £50 on her account - her service suddenly cut-off - shocking and dangerous.
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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Adam Evetts
(@Ad_evetts) reported
from
Tewkesbury, England
@VodafoneUK your service is a joke! Can’t wait to leave. Never again.
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Smithstaaaa
(@Jolzski) reported
from
Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Chris Adams
(@gingeadams) reported
from
Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Darren Falk
(@DarrenFalk1) reported
from
Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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Emily Naylor
(@emilynxylor) reported
from
Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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derek arnell
(@derekarnell) reported
from
Norton, England
@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Mason 💙
(@TurkishPhil) reported
@VodafoneUK i refuse to ever use your network until you desist in using that highly annoying super smug girl doing voiceovers on your ads..pretty useless advertising if your customers turn down the volume to zero so you don't hear the content. Awful and overplayed
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Mark L PVFC
(@sparky_pvfc) reported
@VodafoneUK Hi, I’ve updated my phone to IOS 16 and can no longer access the network. There is nothing in the mobile data settings just a blank screen. Turned phone off and still not working and switched flight mode off and on. Any known issues with this update that caused it?
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@TheNorfolkMustardClub
(@MustardClubNR1) reported
@VodafoneUK hi I’ve set up@module broadband and you still haven’t set it up on my account, now getting emails saying I’ll be cut off. Waiting ages online help - is there a quicker way? It’s so slow. Please advise
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Trishan Vara
(@Trishaldinho) reported
@VodafoneUK as a pro full fibre 500 customer whose job is dependant on the Internet, I'm disappointed that not even 6 months in, the speeds have dropped so much that YT buffers every 2 seconds. The app hasn't helped but only presented more issues. Starting to doubt if I'll stay.
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Josephine
(@josephinehall_) reported
@VodafoneUK I have been trying to cancel my account for 1.5 hours. I have been cut off the phone twice and transferred to the wrong department by the online advisors twice.
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Bentley
(@iamluckyseven7) reported
I've contacted @VodafoneUK 3 times since upgrading my phone to simply set up a direct debit. Well, I just had an email to say the balance is over due and that it will affect service and could impact on my credit in future, with no attempt to take a direct debit. Unacceptable 😡
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Dutlish (Monique)
(@Dutlish) reported
@VodafoneUK I'm waiting 3 weeks for my new phone. Called customer service 3 times. 1st time they send me to a store to pick it up. Went to store, NO Phone. 2nd time they said they would send it to home address with a voucher, nothing happened. (1)
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Maximilian Kilworth
(@MaxKilworth) reported
@VodafoneUK is your website down? Been at the secure checkout for an hour now trying to process my order... but no luck
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FURY CrH
(@CrhFury) reported
@VodafoneUK switched my broadband with you a week ago and already having issues, after telling me there won't be and it will be better then my last provider, Cheers
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Mark
(@_One8Seven1_) reported
@VodafoneUK I was told by a lady on 191 I could easily change my plan to one with more data. I was then told by a man on your “dedicated sales team” number I’d have pay to cancel my current contract and start again. Would be good if you all read from the same instruction manual.