Vodafone Outage Report in Cheltenham, Gloucestershire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Vodafone outage reports came from the following cities: Gloucester and Cheltenham.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Internet | ||
Internet | ||
Phone | ||
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Kieran Portbury (@Kios25) reported from Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Darren Falk (@DarrenFalk1) reported from Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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Oliver (@OJ_STFC) reported from Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Kieran Portbury (@Kios25) reported from Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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derek arnell (@derekarnell) reported from Norton, England
@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
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Catherine Jones T2LP (@Time2learnPiano) reported from Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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James Masters (@Jamesmapendo) reported from Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
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Adam Evetts (@Ad_evetts) reported from Tewkesbury, England
@VodafoneUK your service is a joke! Can’t wait to leave. Never again.
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Smithstaaaa (@Jolzski) reported from Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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newsviewsnewsLFC (@thestoddartsLFC) reported from Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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Bev Breen (@BevBreen17) reported from Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Ashish Chakraborty (@ashishchakrabor) reported from Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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Smithstaaaa (@Jolzski) reported from Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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Nikki Barton (@nikkibarton17) reported from Gloucestershire, England
@VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!
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Chris Adams (@gingeadams) reported from Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
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Emily Naylor (@emilynxylor) reported from Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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Dan Ogden (@danogden) reported from Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Sir Mærke Koppersøn #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England
@Foxtrot__Oscar @VodafoneUK Vodafone introduced a new "extra" which is compulsory to enable outbound roaming in Europe. My retired friend in France was told this *after* she'd gone to France for the summer and put £50 on her account - her service suddenly cut-off - shocking and dangerous.
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EMMΛ (@iemhouston) reported from Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa smales PMU (@LisaSmales7) reported from Leeds, England
@VodafoneUK absolutely disgraceful service Sort your systems out vodaphone
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Jonathan Davies #PuttingCumbriaFirst (@disruptordavies) reported from Clifton, England
So it's midnight just got a verification code sent to my mobile from @VodafoneUK then a DM on @Twitter asking me to confirm and also send over my date of birth along with the address and my full name have already provided due to issue with our landline. Midnight for a start 👀💤
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tracysimpson.com (@Madtrace) reported from Milton Keynes, England
@VodafoneUK Please check account I have spoken to them 30+ times am dealing with exec team but still no joy. Gigafast team won’t help
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Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England
@thegourmetgays @VodafoneUK @EE FIX IT @VodafoneUK (4 bloody days trying to work it out)
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rowey⭐️ (@jessabellrosiee) reported from Forsbrook, England
@VodafoneUK Make your mind up whether the call I received last week was a scam or not as I was promised credit on my account and 1 employee has told me it was vodaphone then another said it was and then it wasn’t and then he wasn’t sure and couldn’t help me any further - not happy!
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Rachel Reynolds (@rachelandlife) reported from Bromley, England
@VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣
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Aaron Gumbs (@AaronKGumbs) reported from Banbury, England
Just received a text from @VodafoneUK asking for feedback on my last call, but my last call was from Vodafone asking for feedback about the service provided. I think I'm stuck in a loop!
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ɠɛɱɱɑ ɦ 🎗 (@gemmih83) reported from Leeds, England
@VodafoneUK so I again tried to call you. Asked for a call back and was told 26-42 mins. That was 2.5 hrs ago. No call back. In store yesterday. Systems down. I shall take my contract elsewhere as I am up. I'll just cancel direct debit. Take this as my leaving notice.
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tracysimpson.com (@Madtrace) reported from Milton Keynes, England
@GigabitMK @VodafoneUK Don’t bother - installed Monday still not working and Vodafone saying needs to start again 2-3 week wait to be connected old broadband cut off full details here app.tracysimpson/vodafonegigafast
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Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England
@VodafoneUK no attempt to assist me - completely disinterested customer service advisor. Loyalty means nothing .