Vodafone Outage Report in Cheltenham, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Cheltenham come from postal codes GL50.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Vodafone
Vodafone is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Vodafone outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Cheltenham |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Phone | |
| Cheltenham |
Total Blackout | |
| Gloucester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Darren Falk
(@DarrenFalk1) reported
from
Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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newsviewsnewsLFC
(@thestoddartsLFC) reported
from
Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
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Smithstaaaa
(@Jolzski) reported
from
Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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Adam Evetts
(@Ad_evetts) reported
from
Tewkesbury, England
@VodafoneUK your service is a joke! Can’t wait to leave. Never again.
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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Chris Adams
(@gingeadams) reported
from
Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Emily Naylor
(@emilynxylor) reported
from
Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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Sir Mærke Koppersøn #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@Foxtrot__Oscar @VodafoneUK Vodafone introduced a new "extra" which is compulsory to enable outbound roaming in Europe. My retired friend in France was told this *after* she'd gone to France for the summer and put £50 on her account - her service suddenly cut-off - shocking and dangerous.
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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Nikki Barton
(@nikkibarton17) reported
from
Gloucestershire, England
@VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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derek arnell
(@derekarnell) reported
from
Norton, England
@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Hettie Clarke
(@hmc_91) reported
@emmahudds @VodafoneUK Apparently it’s because it is listed as an emergency/alternative number... don’t see how upgrade information is an emergency...
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Andrew Kemple
(@andrew_kemple) reported
@VodafoneUK I’m still waiting for the follow up from the escalation team I was promised. This whole issue still hasn’t been resolved...
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La Kernow 🌱 3.5% BLM Anti-oppression &speciesism
(@Rawk002) reported
@VodafoneUK Hiya, interested in taking up an offer you sent me for fibre broadband in PL27 but as me and my partner both work from home, how long of an interruption in service is this likely to cause as we both obviously need it 7 days a week for business?
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Ellis Robert barrie
(@ellisbarriebros) reported
@JonMDexter @VodafoneUK They want to try and stop changing the chargers . Might solve a problem
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Yingah
(@SaikyoRB) reported
@VodafoneUK I think your customer service guy has fallen asleep. Can you wake him up for me?
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Jon Dexter
(@JonMDexter) reported
@ellisbarriebros @VodafoneUK No apparently iPhones attempt at cutting down waste. It’s ridiculous it doesn’t come with a charger
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Unknown_Me 🇯🇲
(@workinfromhom3) reported
@Matthew_Wright @ThreeUK @VodafoneUK All that data but you'll never get reception. Go to EE
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stevewhiteraven ☮️🕊️🌳🌹
(@stevewhiteraven) reported
5 days and still waiting for @VodafoneUK to connect my phone and broadband at my new address. they had plenty of warning and it was supposed to be done last Monday, have told them I will cancel the DD and find a new provider who can do the job if not running by tomorrow morning.
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stevewhiteraven ☮️🕊️🌳🌹
(@stevewhiteraven) reported
@VodafoneUK You said that before, I have been on chat with your support people nearly every day. Simply told them now if it's not on by tomorrow I will cancel dd and remind uou it's @VodafoneUK that has broken the contract with me, try and charge me and I stop being nice
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robert thompson
(@thompsonrob19) reported
@EastieOaks @VodafoneUK Crap Service really.