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Vodafone outages and service status in Cheltenham, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 7: Problems at Vodafone

Vodafone is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cheltenham, England

The most recent Vodafone outage reports came from the following cities: Tewkesbury.

CityProblem TypeReport Time
Tewkesbury Total Blackout 11 days ago
Cheltenham Total Blackout 5 months ago

Community Discussion

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Vodafone Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • derekarnell
    derek arnell (@derekarnell) reported from Norton, England

    @VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist

  • emilynxylor
    Emily Naylor (@emilynxylor) reported from Cheltenham, England

    @VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.

  • OJ_STFC
    Oliver (@OJ_STFC) reported from Stratton, England

    Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!

  • Kios25
    Kieran Portbury (@Kios25) reported from Chalford, England

    @keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!

  • ashishchakrabor
    Ashish Chakraborty (@ashishchakrabor) reported from Cheltenham, England

    @VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom

  • thestoddartsLFC
    newsviewsnewsLFC (@thestoddartsLFC) reported from Cheltenham, England

    @VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%

  • iemhouston
    EMMΛ (@iemhouston) reported from Gloucestershire, England

    @JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having

  • nikkibarton17
    Nikki Barton (@nikkibarton17) reported from Gloucestershire, England

    @VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!

  • Glos_Lad
    Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!

  • gingeadams
    Chris Adams (@gingeadams) reported from Cheltenham, England

    @tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important

  • Mark_P0x0n
    Sir Mærke Koppersøn #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @Foxtrot__Oscar @VodafoneUK Vodafone introduced a new "extra" which is compulsory to enable outbound roaming in Europe. My retired friend in France was told this *after* she'd gone to France for the summer and put £50 on her account - her service suddenly cut-off - shocking and dangerous.

  • Jolzski
    Smithstaaaa (@Jolzski) reported from Cheltenham, England

    @VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!

  • danogden
    Dan Ogden (@danogden) reported from Stroud, England

    @BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog

  • Ad_evetts
    Adam Evetts (@Ad_evetts) reported from Tewkesbury, England

    @VodafoneUK your service is a joke! Can’t wait to leave. Never again.

  • Time2learnPiano
    Catherine Jones T2LP (@Time2learnPiano) reported from Rodborough, England

    @VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.

  • DarrenFalk1
    Darren Falk (@DarrenFalk1) reported from Cheltenham, England

    @OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365

  • BevBreen17
    Bev Breen (@BevBreen17) reported from Stratton, England

    @VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk

  • Jolzski
    Smithstaaaa (@Jolzski) reported from Gloucestershire, England

    @fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂

  • Jamesmapendo
    James Masters (@Jamesmapendo) reported from Cheltenham, England

    @VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup

  • Kios25
    Kieran Portbury (@Kios25) reported from Stroud, England

    Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Wendydyson8
    Wendydyson 💜 (@Wendydyson8) reported

    @VodafoneUK very disappointed with lack of care/service to mum . Power of attorney means nothing apparently.Her phone is broken.Had to cancel her contract as been on phone over 50 mins as mum doesn’t know her code.She has memory problems hence I’m power of attorney. #complaint

  • PaulRic71632112
    Paul (@PaulRic71632112) reported

    @VodafoneUK I thought in this day and age you were supposed to give me notice of any increase in price. I had my new bill today and it has gone up. I wasn't aware of any in reasonable due. Also it has never happened at this time of the year.

  • LAPage101
    Lauren Page (@LAPage101) reported

    @VodafoneUK so your useless call centre stating no service in Ipswich area for 3 days now, no idea when it will be sorted yet you want customers to chase you for compensation when sorted? Surely YOU should be contacting affected customers?! When will this issue be sorted exactly?

  • FayetUk
    Fayet UK Limited (@FayetUk) reported

    @VodafoneUK hello Unable to make payment, please help

  • lynneisreading
    Lynne Is Reading (@lynneisreading) reported

    @AJRAllModCons @VodafoneUK Worst company ever. I'm still getting debt collectors from a bill that was supposed to have been written off 30 years ago when £400 of overseas calls in 2 days on an account only used for inward calls for 3 years didn't raise red flags.

  • dissy_teabag
    dissyteabag (@dissy_teabag) reported

    @MichelleBeckett @SkyUK @VodafoneUK I found the worst to deal with were tv licensing I was harassed for weeks after telling them dad died as they were adamant mum needed in for her care home which she didn’t

  • BeakerBate
    Mark “Beaker” Bate (@BeakerBate) reported

    Why oh why is the UK’s mobile infrastructure so poor in terms of capacity? @VodafoneUK is almost unworkable now……..

  • rosscouch9
    ross couch (@rosscouch9) reported

    Everyday since Friday I’ve been contacting @VodafoneUK to swap an e sim from one device to another and each time get fed lies because they basically can’t be bothered to help I’ve never had problems with any company like I do Vodafone

  • Sarah234132
    Sera (@Sarah234132) reported

    @VodafoneUK Please can you help me? 5th time I've asked.

  • LeCoq_79
    Le Coq (@LeCoq_79) reported

    Since upgrading my internet package with @VodafoneUK, the latest wifi7 booster they sent out was tempermental at best. They sent me a new one out yesterday which failed to even function. I'm now on day 2 of them tryinbg to figure out the problem. Just replace the damn thing!