Vodafone outages and service status in Norton, England

Problems in the last 24 hours in Norton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Norton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Norton, England

Latest outage, problems and issue reports in Norton and nearby locations:

• 
  Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported 2 minutes ago from Brockworth, England

  I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!

• 
  Adam Evetts (@Ad_evetts) reported 6 minutes ago from Tewkesbury, England

  @VodafoneUK your service is a joke! Can’t wait to leave. Never again.

• 
  Emily Naylor (@emilynxylor) reported 8 minutes ago from Cheltenham, England

  @VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.

• 
  Chris Adams (@gingeadams) reported 11 minutes ago from Cheltenham, England

  @tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important

• 
  EMMΛ (@iemhouston) reported 11 minutes ago from Gloucestershire, England

  @JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having

• 
  Darren Falk (@DarrenFalk1) reported 16 minutes ago from Cheltenham, England

  @OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365

• 
  newsviewsnewsLFC (@thestoddartsLFC) reported 21 minutes ago from Cheltenham, England

  @VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%

• 
  Smithstaaaa (@Jolzski) reported 23 minutes ago from Cheltenham, England

  @VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!

• 
  Nikki Barton (@nikkibarton17) reported 30 minutes ago from Gloucestershire, England

  @VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!

• 
  Ashish Chakraborty (@ashishchakrabor) reported 34 minutes ago from Cheltenham, England

  @VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom

• 
  Kieran Portbury (@Kios25) reported 35 minutes ago from Stroud, England

  Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers

• 
  Dan Ogden (@danogden) reported 36 minutes ago from Stroud, England

  @BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog

• 
  Sir Mærke Koppersøn #FBPPR (@Mark_P0x0n) reported 39 minutes ago from Tewkesbury, England

  @Foxtrot__Oscar @VodafoneUK Vodafone introduced a new "extra" which is compulsory to enable outbound roaming in Europe. My retired friend in France was told this *after* she'd gone to France for the summer and put £50 on her account - her service suddenly cut-off - shocking and dangerous.

• 
  derek arnell (@derekarnell) reported 40 minutes ago from Norton, England

  @VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist

• 
  Smithstaaaa (@Jolzski) reported 40 minutes ago from Gloucestershire, England

  @fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂

• 
  James Masters (@Jamesmapendo) reported 53 minutes ago from Cheltenham, England

  @VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Barnsey (@BarnseyChr77489) reported 8 minutes ago

  @VodafoneUK iPhone up Vodafone and spoke to someone from Vodafone and I asked him about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so

• 
  Mike 'The Caretaker' (@MikeSparkes2) reported 10 minutes ago

  @VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi

• 
  Chris Barnsey (@BarnseyChr77489) reported 13 minutes ago

  @VodafoneUK I can no longer claim my voucher please fix this

• 
  FINGERSJOHN✌ (@jnafr) reported 16 minutes ago

  @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 17 minutes ago

  @PhoenixRedRum @IsntWorkingPod @VodafoneUK Oh do **** off. You’re just another spiteful, trouble causing transphobe

• 
  Benno (@ism_or_phobe) reported 17 minutes ago

  Bought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous

• 
  Lee Harris-hamer (@harris_hamer) reported 25 minutes ago

  @vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 25 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Moi (@YewneekPhoto) reported 30 minutes ago

  @VodafoneUK have you got anyone in the UK I can speak to? Actually call, speak, voice? I cannot undertand the heavy accents of your retentions teams and it clearly is bad for your business. A human would be nice.

• 
  Mr. Alam (@Zain__Cheema) reported 30 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE