Vodafone Outage Report in Norton, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Norton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Norton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Vodafone
Vodafone is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Norton, England
Latest outage, problems and issue reports in Norton and nearby locations:
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
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Emily Naylor
(@emilynxylor) reported
from
Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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Nikki Barton
(@nikkibarton17) reported
from
Gloucestershire, England
@VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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derek arnell
(@derekarnell) reported
from
Norton, England
@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
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newsviewsnewsLFC
(@thestoddartsLFC) reported
from
Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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Darren Falk
(@DarrenFalk1) reported
from
Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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Smithstaaaa
(@Jolzski) reported
from
Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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Chris Adams
(@gingeadams) reported
from
Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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LaszloBircsak
(@LBircsak) reported
@chrisbfriend @VodafoneUK People are relying on Vodafone to salvage a mortgage application! Our lender now asks for a letter / email to be submitted with a new application! They want to know why this happened ?? We cannot get a mortgage without this ?? Please HELP US NOW 😭😭😭
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Kodanshi
(@Kodanshi) reported
@VodafoneUK I can’t get through to your stupid cunting help service, and the chat is unavailable ever since I was told to reset my network settings! 😡
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Rachael
(@rachaelp863) reported
@VodafoneUK I’ll be spending my summer trying to get hold of your customer services to cancel my account it seems.
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Marc Campbell
(@Marc_DIT) reported
@VodafoneUK winning at customer service again... won't waive a cancellation fee for my 71 yr old mum when my father who actualy paid the bill has passed away. great work all round... @VodafoneGroup should be ashamed
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Heath
(@eighteyestwo) reported
Why do @VodafoneUK think it is acceptable to leave a customer, who works from home and has a school child accessing online classes at home, to be without the Internet for up to 12 hrs just to change an address ? Can anyone recommend a broadband supplier?
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merv stapleton
(@welshmackem) reported
Anyone else having trouble accessing their @VodafoneUK online account and not getting help to sort it out
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Marc Pritchard
(@MarlonShakes) reported
@VodafoneUK Vodafone UK are happy to not only not provide a service but then are happy to charge you for wanting to move on because you have no service. They did this to my mother after she lost my father and could make phone calls to sort out his estate.
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Dan C
(@DanCharlesw0rth) reported
@VodafoneUK hi Vodafone. Is home broadband down in the GL15 postcode? I have restarted my router numerous times to no avail. Thanks
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Lucas
(@LucasJTGleed) reported
@Mxxxxks @VodafoneUK Not just you! Never get anything like this from Vodafone. 😢😢
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LaszloBircsak
(@LBircsak) reported
@VodafoneUK Can you please reply to our DM sent in respect of our mortgage lender ? They ask for an email or letter explaining what happened to our credit files, and what action was taken to remedy the problems? They have declined the application because they need more information. 😥😥