Vodafone Outage Report in Brockworth, Gloucestershire, England
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E-mailProblems in the last 24 hours in Brockworth, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Brockworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Brockworth, England
Latest outage, problems and issue reports in Brockworth and nearby locations:
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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Adam Evetts
(@Ad_evetts) reported
from
Tewkesbury, England
@VodafoneUK your service is a joke! Can’t wait to leave. Never again.
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Darren Falk
(@DarrenFalk1) reported
from
Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
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Emily Naylor
(@emilynxylor) reported
from
Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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Chris Adams
(@gingeadams) reported
from
Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Smithstaaaa
(@Jolzski) reported
from
Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Sir Mærke Koppersøn #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@Foxtrot__Oscar @VodafoneUK Vodafone introduced a new "extra" which is compulsory to enable outbound roaming in Europe. My retired friend in France was told this *after* she'd gone to France for the summer and put £50 on her account - her service suddenly cut-off - shocking and dangerous.
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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Nikki Barton
(@nikkibarton17) reported
from
Gloucestershire, England
@VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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newsviewsnewsLFC
(@thestoddartsLFC) reported
from
Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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derek arnell
(@derekarnell) reported
from
Norton, England
@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Ridout
(@sridout92) reported
@VodafoneUK still not received a response regarding entertainment package issues? Was told 24-48 hours!
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Olsten Rear
(@Olsten_Rear) reported
@VodafoneUK My physical sim has now been cut off and I have still received no emails regarding the eSIM. I have sent a DM. Now my phone is cut off the help chat on the My Vodafone app doesn't work + chat on the Vodafone website also doesn't work.
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TicToc Crypto
(@tictoccrypto) reported
@cgledhill @VodafoneUK If they not loyal to you why we should be loyal to them. Few years back I went with them leaving three and beleive me when i say this I missed three. Bought the contract back and back to three it was that bad.
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Bethany
(@bethanyparsons_) reported
@VodafoneUK is there a problem with the network? I cannot use my data when i’m not on my wifi 😒
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Barrie Page
(@barriepage) reported
@VodafoneUK Apparently a new router is coming after yet another painful chat session. Suggest someone from Vodafone tries a chat session to understand the customer's experience. You have a customer feedback survey pop up that blocks the chat and makes it impossible to get help.
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Jamie Marchant
(@jamiemarchant31) reported
@VodafoneUK your webchat team are useless I asked them to get me a call from customer service to be told he can’t do that 🤔 when asked why he couldn’t be Ended the chat 🤬 I’m having issue with slow broadband and just want it resolved getting nowhere please help!!
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IMinator
(@KhaiJiun) reported
Hihi can you inbox me because I have some problems on my bill payment @VodafoneUK
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Chris Ridsdale
(@chris_ridz) reported
@VodafoneUK Yet again my internet has gone off. Ongoing issue over the last several weeks, had an openreach engineer out. No problems found. Yet it's on n then disconnects within seconds... Rubbish Rubbish rubbish, you gave us unlim data on a phone, like that substitutes it.
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Mick Armstrong
(@MickArmstrong80) reported
@VodafoneUK Mobile. Activated PAC code but Vodafone have locked handset so cannot switch over. Been told 7-10 days to request another one. Very poor, was told I have been sent an email. Another lie !
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Carl Spiby
(@cspiby) reported
@VodafoneUK He doesn't do social media nor should that be a requirement to get support.