Vodafone Outage Report in Brockworth, Gloucestershire, England
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E-mailProblems in the last 24 hours in Brockworth, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Brockworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Brockworth, England
Latest outage, problems and issue reports in Brockworth and nearby locations:
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Smithstaaaa
(@Jolzski) reported
from
Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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Sir Mærke Koppersøn #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@Foxtrot__Oscar @VodafoneUK Vodafone introduced a new "extra" which is compulsory to enable outbound roaming in Europe. My retired friend in France was told this *after* she'd gone to France for the summer and put £50 on her account - her service suddenly cut-off - shocking and dangerous.
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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newsviewsnewsLFC
(@thestoddartsLFC) reported
from
Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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derek arnell
(@derekarnell) reported
from
Norton, England
@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Emily Naylor
(@emilynxylor) reported
from
Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Darren Falk
(@DarrenFalk1) reported
from
Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Adam Evetts
(@Ad_evetts) reported
from
Tewkesbury, England
@VodafoneUK your service is a joke! Can’t wait to leave. Never again.
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Nikki Barton
(@nikkibarton17) reported
from
Gloucestershire, England
@VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Chris Adams
(@gingeadams) reported
from
Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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james bremner
(@rfcbremner) reported
@VodafoneUK how the hell am I meant to sort out any issues with you? What I need is to talk to someone about my bill. I don’t need links to be told what I already no!! Absolutely shocking service.
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Tutajos
(@Tutajos3) reported
@VodafoneUK Hello...are there any calling out issues? Must try 2, 3, 4 times before finally get out. Just beeps beeps and the phone says 'invalid number'...please advise. Thanks!
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Lindsey Casfikis
(@lindsejryan) reported
@VodafoneUK have spent over 8hours on the phone with your customer service. Our 5G only gets 20mb vs the 200mb you quoted and you want me to go without internet for 5 days working from home instead of offering an interim solution!
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Lindsey Casfikis
(@lindsejryan) reported
@VodafoneUK This is 100% unacceptable customer service
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Kay Dalton
(@keishadalton02) reported
@VodafoneUK I've been on hold with customer care for 45 minutes and am yet to speak to anybody. Is there any way to book a callback? I'm a single mum of an 18month old and she needs my attention.
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Wiggle Pig
(@WigglePig) reported
@VodafoneUK 12-month Upgrade Promise (now called Annual Upgrade Promise) isn’t really very easy to use is it? No I do NOT want another device. No I do NOT want another service. I WOULD just like what was promised at the point I took out this contract...
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LewisTheMagpie
(@lewisthepanther) reported
I’m not pleased with the WiFi from @VodafoneUK. Constantly slow. Requested help through support 3 times, all said the same thing. Hasn’t worked at all. Every WiFi we have had in the past hasn’t been as bad as this.
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Adam Carlin
(@Adam_Carlin) reported
@VodafoneUK I upgraded with the intention of trading in my old phone. Completed the trade in app and waited. No return pack has been sent and I'm being charged an extra 15 quid and no one that I speak to at Vodafone can help. What do you suggest?
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Sean Coughlan
(@_SeanCo) reported
Honestly never taking out a contract with @VodafoneUK or @CPWTweets every again, the customer service process is an absolute joke!! 3 and half of hours of calls and no further forward
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Kathy Pidgeon
(@KathyPidgeon) reported
@VodafoneUK I have a question about your Samsung S21 trade in deal and the tests you need to do on the phone you are trading in. can you help with this?