Vodafone Outage Report in Brockworth, Gloucestershire, England
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E-mailProblems in the last 24 hours in Brockworth, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Brockworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Brockworth, England
Latest outage, problems and issue reports in Brockworth and nearby locations:
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
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Emily Naylor
(@emilynxylor) reported
from
Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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Chris Adams
(@gingeadams) reported
from
Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Nikki Barton
(@nikkibarton17) reported
from
Gloucestershire, England
@VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!
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derek arnell
(@derekarnell) reported
from
Norton, England
@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
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newsviewsnewsLFC
(@thestoddartsLFC) reported
from
Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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Adam Evetts
(@Ad_evetts) reported
from
Tewkesbury, England
@VodafoneUK your service is a joke! Can’t wait to leave. Never again.
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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Sir Mærke Koppersøn #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@Foxtrot__Oscar @VodafoneUK Vodafone introduced a new "extra" which is compulsory to enable outbound roaming in Europe. My retired friend in France was told this *after* she'd gone to France for the summer and put £50 on her account - her service suddenly cut-off - shocking and dangerous.
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Smithstaaaa
(@Jolzski) reported
from
Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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Darren Falk
(@DarrenFalk1) reported
from
Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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faye woodbridge
(@FayeWoodbridge) reported
@VodafoneUK also dispatch note inside said 2 items. And nothing. Weight of parcel should be 0.4kg so you have not put my phone in the parcel!!! Your Service has been terrible lately.
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Cat Frost
(@CatFrost8) reported
@VodafoneUK hi. How come your best fibre broadband deals are only available to new customers? I am a new customer to fibre but not to Vodafone. Wondering why you haven’t offered me an upgrade?
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Shea Lolin
(@SheaLolin) reported
@VodafoneUK @VodafoneUK well it is the experience. 4 hours on phone over the last two days @£0.09 per minute is over £20 cost to me. Call centre conduct, language, response all wholly inadequate. Compensation offered but doesn’t actually resolve the problem does it?
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Carl Turner
(@Turner0verdrive) reported
@VodafoneUK I think over 2 hours on hold to still not get through to your customer support is a joke
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Kate Haskell
(@KateHaskelltv) reported
@VodafoneUK Thanks. It is sorted but the frustration is not being able to talk to anyone. I am reasonably tech savvy but what about the elderly or those that find it tricky? You can never speak to anyone without going into store.Its exhausting trying to get in touch.
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Phil
(@PhilSheehanLP) reported
@VodafoneUK I don’t want to deal with a bot. Two weeks of explaining the same crap to customer service agents who promise to call back and then never do is wearing a tad thin. This needs escalating to someone who WILL keep their promise to resolve the issue
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Phil
(@PhilSheehanLP) reported
@VodafoneUK @KimberleyArmst1 Do they answer faster if you want to upgrade than if you want a problem fixed?
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Raibeart Mòr 🇺🇳 🏴 🇧🇮
(@LewisLettR) reported
@VodafoneUK I don’t know what this means. I reported, you sent new sim, new sim doesn’t work for reasons @VodafoneUK doesn’t seem able to explain. I fly tomorrow on business. I’m out of time. I haven’t been able to rely on your service.
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Vikash Vallabh
(@N3tboomer) reported
@VodafoneUK need help.. my UK PAYG no. was disconnected on 2/9/21 (117days ago) without any warning notification txt. I'm stuck in Aus, been here since COVID started 2 years ago. Use my PAYG for banks and NHS and want it when I finally can get back to UK, can you reconnect me plz
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Phil
(@PhilSheehanLP) reported
@VodafoneUK @WHSmith This was the day, two weeks ago, that your router was delivered and broadband was meant to start. Two weeks of frustration, broken promises of call-backs, no internet, and hours wasted calling customer services. Merry bloody Christmas indeed!