Vodafone Outage Report in Stroud, Gloucestershire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Vodafone outage reports came from the following cities: Stonehouse and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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Emily Naylor
(@emilynxylor) reported
from
Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
@VodafoneUK Thanks Tim, I have completed the form and will wait to see what happens! It would have been so very helpful if your customer services phone line had known this information rather than telling me I was required to top up the sim before it could be unlocked.
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derek arnell
(@derekarnell) reported
from
Norton, England
@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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Phill Watts
(@PhillWatts67) reported
from
Malmesbury, England
@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Kim Greville
(@Kim_Greville) reported
from
Malmesbury, England
Shocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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Darren Falk
(@DarrenFalk1) reported
from
Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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Smithstaaaa
(@Jolzski) reported
from
Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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newsviewsnewsLFC
(@thestoddartsLFC) reported
from
Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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Chris Adams
(@gingeadams) reported
from
Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mica = Meesha
(@MeeshMallow) reported
It's ok @VodafoneUK, no need to respond🧐. I've emailed your CEO @N5JFY and Customer services and Operations Director Shelley Malton. Hopefully they can help...
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char
(@ch4pside) reported
@VodafoneUK as a loyal customer, I thought the customer service I would get would be a hell of a lot better than it has been. Almost 2 weeks and 4 different people I’ve spoken to ITS STILL NOT RESOLVED
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Susan
(@poba66) reported
@VodafoneUK Whoever decided the voice of your radio ads was a good idea wants sacking. Annoying in the extreme - monotone and too high pitched - absolutely awful.
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@chrissmithhf @VodafoneUK Worst broadband operator in the uk hands down, months of slow speeds dozens of online chats go through the same scenario the same checks internet speed drops out every 5-minutes he even asked me to unscrew the BT socket I wouldn't recommend Vodafone to anyone awful service
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L
(@lpen80) reported
Hi @VodafoneUK still not received my order for the iPhone 12pro max that I placed on the 31/12. Are you still having stock issues ?
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@SeanQuinnx @aqeebayub @VodafoneUK Worst broadband operator in the uk hands down, months of slow speeds dozens of online chats go through the same scenario the same checks internet speed drops out every 5-minutes he even asked me to unscrew the BT socket I wouldn't recommend Vodafone to anyone awful service
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Craig Walker
(@CraigW30_07) reported
@VodafoneUK Not impressed with the service my wife is receiving. Had an issue for days. Keep getting the same things to try (line test etc) but after having an engineer (which you sent out!) confirming no issue still not getting anywhere and customer service not listening!
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Neal Cross
(@Barneystuta) reported
@VodafoneUK Hi! I recently requested a PAC and ported my number over to a new network. All is OK. But I am unable to login to check my final balance (and can't reset login details because the number is not registered to you any more). Will I get an email for my final bill?
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NicHughes
(@NicHughes10) reported
@VodafoneUK trying to cancel my Apple Watch contract for 3.5 weeks . Your webcast is not intuitive and tried 4 times on phone . Just spoke to someone then got cut off so unsure if cancelled . Can someone please confirm it’s cancelled !
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Royston®
(@Royst3r) reported
@VodafoneUK @Ofcom @vodafones Hi vodafone. After having your guys test our line problems are now worse than ever. After being promised a call back we have been abandoned. This is unacceptable.