Vodafone Outage Report in Stroud, Gloucestershire, England
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E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Phill Watts
(@PhillWatts67) reported
from
Malmesbury, England
@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Nikki Barton
(@nikkibarton17) reported
from
Gloucestershire, England
@VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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Chris Adams
(@gingeadams) reported
from
Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
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Smithstaaaa
(@Jolzski) reported
from
Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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derek arnell
(@derekarnell) reported
from
Norton, England
@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
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Emily Naylor
(@emilynxylor) reported
from
Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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Darren Falk
(@DarrenFalk1) reported
from
Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
@VodafoneUK Thanks Tim, I have completed the form and will wait to see what happens! It would have been so very helpful if your customer services phone line had known this information rather than telling me I was required to top up the sim before it could be unlocked.
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newsviewsnewsLFC
(@thestoddartsLFC) reported
from
Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fifty Shades of Earl Grey
(@TheEarlGrey99) reported
@VodafoneUK I’ve tried all day to get through to your call centre and am continually cut off. I want cancel my extra data. FCA’s Treating Customers Fairly outcome number 6 says firms cannot put unreasonable barriers in post-sale. Not answering the phone is unreasonable.
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Looks To Camera
(@LooksToCamera) reported
@VodafoneUK hello, are you having any known 4G issues in the south west London area? Mine’s been down for a couple of hours now.
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Red
(@RedGujjar) reported
@NawazShrifMNS @VodafoneUK Vodafone is best in UK… Very happy with their service.. They are very responsive and care for every customer Please mian saanp do not be disheartened and think about cancelling your contract. Please continue using Vodafone
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Gulam Hussain
(@gulam_h) reported
@VodafoneUK Do you guys have a mast problem in E1 1RY? Not seeing anything on your network status checker but my devices keep seem to be switching from 5G/4G to HSDPA. My APN settings are all fine as I've been through them with you guys and have tried all restarts/airplane mode.
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Sarah ⎊
(@SarahMarineBio) reported
@VodafoneUK I'm having trouble sending texts on my account. I can make calls and use the 4G, but I can't send texts even though they're unlimited.
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shaghersid
(@shaghersid) reported
@simsek_gunes @VodafoneUK I had the same problem if you have s sky Q box its a fault on the Q box . Turn the Q box off and back on sorts out the problem
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Jessica Barker
(@jbarker_stolon) reported
@VodafoneUK hi please can you tell me what is happening with your service? I’ve had no Vodafone coverage for 24 hours… thanks
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Lena Morrison
(@morrison_lena) reported
@VodafoneUK Absolutely dreadful service to HS3 3AR area , and others in the local area. No coverage for about 5 weeks and no communication to let customers know that it would be off. Won’t be renewing my contract.
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Kirsty Macdonald
(@_InfinityRising) reported
@VodafoneUK After two and a half hours on the phone we did finally resolve things and the contract was cancelled. It should NEVER take that much of a persons precious life to not be ripped off by a major corporation. #customerservice @BBCWatchdog @guardiantech #corporatefailure
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kirsty carr
(@kirsty_carr) reported
from
Wilmslow, England
@VodafoneUK some please sort out the one net account network!!!!! Cannot divert my phone! Been like this since Saturday afternoon!! Not a great service when paying all that money!!