Vodafone outages and service status in Stroud, England
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- Vodafone generated 0 outage signals in the last 24 hours around Stroud, including 0 direct reports.
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Problems in the last 24 hours in Stroud, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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newsviewsnewsLFC (@thestoddartsLFC) reported from Cheltenham, England@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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Catherine Jones T2LP (@Time2learnPiano) reported from Rodborough, England@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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Emily Naylor (@emilynxylor) reported from Cheltenham, England@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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Bev Breen (@BevBreen17) reported from Stratton, England@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Kieran Portbury (@Kios25) reported from Stroud, EnglandAppalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Dan Ogden (@danogden) reported from Stroud, England@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Kim Greville (@Kim_Greville) reported from Malmesbury, EnglandShocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone
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Phill Watts (@PhillWatts67) reported from Malmesbury, England@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Nikki Barton (@nikkibarton17) reported from Gloucestershire, England@VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!
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EMMΛ (@iemhouston) reported from Gloucestershire, England@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Kieran Portbury (@Kios25) reported from Chalford, England@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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derek arnell (@derekarnell) reported from Norton, England@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
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Chris Adams (@gingeadams) reported from Cheltenham, England@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
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Ashish Chakraborty (@ashishchakrabor) reported from Cheltenham, England@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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Smithstaaaa (@Jolzski) reported from Cheltenham, England@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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James Masters (@Jamesmapendo) reported from Cheltenham, England@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
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Smithstaaaa (@Jolzski) reported from Gloucestershire, England@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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Darren Falk (@DarrenFalk1) reported from Cheltenham, England@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, EnglandI'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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Oliver (@OJ_STFC) reported from Stratton, EnglandHats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Delwar Ullah (@Sheffield128) reported@VodafoneUK now Gemini can notice your voice and ask if you’re okay it would be good if she could work the same as the Apple Watch works with your Apple phone that if I wasn’t okay, she could go and get me an Uber all other help
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Hasan Ozgan (@HasanOzgan) reported@VodafoneUK My phone number was lost during a PAYG to Monthly Plan migration, a mistake entirely on your end. I've had an open complaint for a week with no resolution. If this isn't fixed urgently, I'll be escalating to CISAS. This is unacceptable. #Vodafone
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Delwar Ullah (@Sheffield128) reported@VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.
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daz scott (@dazfromsomerset) reported@VodafoneUK is that app down or just for me?
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ian b 🏴 (@MrMidnight1188) reportedInternet down again @VodafoneUK 😡
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Nina Moir (@neenooor) reported@SW_Help @VodafoneUK @MayorofLondon What would be good is we put some money into the infrastructure before we build thousands of new homes. Trains getting worse & worse from Waterloo. No reception on mobiles so can’t even check what is going on as the sw train app never works
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Ed Sabella (@Ed_Sabella) reported@DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did
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david Baillie (@ferrettrout1) reported@VodafoneUK Hi I got a call from someone but i missed it I don't know how long they waited for me to answer my mobile phone I am a Vodafone UK customer and would like to find out
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Neutral Bystander (@NeutralB99631) reported@Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.
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TheSacredEast (@inSacredZen) reported@VodafoneUK Our broadband service ends next week. We are vacating the property and We need a return label or QR code emailed today so we can return the router. Please note on the account that we have requested this before leaving the property. Thank you! Can you come back to me asap on this.