Vodafone Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 14: Problems at Vodafone
Vodafone is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (49%)
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Phone (32%)
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Wi-fi (11%)
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Total Blackout (5%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Vodafone outage reports came from the following cities: Gloucester and Stroud.
City | Problem Type | Report Time |
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Total Blackout | ||
Total Blackout | ||
Phone | ||
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Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Oliver (@OJ_STFC) reported from Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Ashish Chakraborty (@ashishchakrabor) reported from Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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Kieran Portbury (@Kios25) reported from Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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derek arnell (@derekarnell) reported from Norton, England
@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
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Darren Falk (@DarrenFalk1) reported from Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England
@VodafoneUK Thanks Tim, I have completed the form and will wait to see what happens! It would have been so very helpful if your customer services phone line had known this information rather than telling me I was required to top up the sim before it could be unlocked.
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Dan Ogden (@danogden) reported from Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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James Masters (@Jamesmapendo) reported from Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
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newsviewsnewsLFC (@thestoddartsLFC) reported from Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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Bev Breen (@BevBreen17) reported from Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Chris Adams (@gingeadams) reported from Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
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Phill Watts (@PhillWatts67) reported from Malmesbury, England
@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Smithstaaaa (@Jolzski) reported from Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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Kieran Portbury (@Kios25) reported from Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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Smithstaaaa (@Jolzski) reported from Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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Emily Naylor (@emilynxylor) reported from Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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Kim Greville (@Kim_Greville) reported from Malmesbury, England
Shocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone
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EMMΛ (@iemhouston) reported from Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Catherine Jones T2LP (@Time2learnPiano) reported from Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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BurtonClan (@BurtonClan) reported
@VodafoneUK 7 days to transfer my old number to your network! Wish I’d known this before purchasing a plan with you.
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Amber (@surmaya) reported
@VodafoneUK had the worst service from Vodafone! I have waited 15days to recieve my upgraded phone. They say its due to warehouse issues but turns out they have LOST IT. Now have to wait an extra 10days whilst they investigate where it is before I can get my new phone #vodafone
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Graham Forsyth 🎃 (@Gdawg619) reported
@VodafoneUK Sent a dm but it says 'i'm not sure i can help with that' did you get it?
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Sahib Vohra (@vohra_sahib) reported
@VodafoneIN_News @RavinderTakkar @VodafoneUK Worst services there Vi store is fraud.I want to convert my postpaid into prepaid but there store girl don't to convert even i am given all bills to pay i m sahib Vohra 9541864867 vi store location model town 135001
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CKing (@SeakingOne) reported
@VodafoneUK Disgusted with the service since I took broadband in June 2020. No end of problems, tried to leave but you won’t let me out of my 24 month contract without paying it off. It’s cheap for a reason. Thanks to @virginmedia who have offered to buy me out of it.
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Kavinkesinikethan (@nikethankesi) reported
A proper network can save your battery And yep that's a true statement Happy porting from @VodafoneUK to @reliancejio #Reliance
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The Old Grammar School (@Old_Grammar1575) reported
Oh dear Vodafone... Contract being extended by 2 months without permission?! Then getting fobbed off and being asked to pay £100 to upgrade. @MartinSLewis @VodafoneUK #poorcustomerservice #vodafone Not to mention, my Internet is just out of contact and that's not working?!
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Altered Beast (@didithitthespot) reported
Is @VodafoneUK down. Wont let me open or do anything on network #vodafone
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Miss SP (@miss__sp__) reported
@VodafoneUK customer service team is terrible. I ordered a phone with you, was told it would here yesterday, of course it hasn’t arrived as you didn’t give DPD my door number they refused the parcel. Now I have to wait 10 days even though you confirmed you have the phone back!!?
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Charr 🌈 (@charreff) reported
More than fed up with @VodafoneUK! Been in touch 7 times over 6 weeks about my internet with 0 resolution. Had enough and want to cancel. Can’t use the web chat because they say to cancel you need to ring up, but spent half the day on hold!