Vodafone Outage Report in Stroud, Gloucestershire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Vodafone outage reports came from the following cities: Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Stonehouse |
Internet | |
| Gloucester |
Total Blackout | |
| Stroud |
Total Blackout | |
| Stroud |
Phone | |
| Gloucester |
Phone |
Community Discussion
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Vodafone Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup
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Phill Watts
(@PhillWatts67) reported
from
Malmesbury, England
@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
@VodafoneUK Thanks Tim, I have completed the form and will wait to see what happens! It would have been so very helpful if your customer services phone line had known this information rather than telling me I was required to top up the sim before it could be unlocked.
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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derek arnell
(@derekarnell) reported
from
Norton, England
@VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist
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Emily Naylor
(@emilynxylor) reported
from
Cheltenham, England
@VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.
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newsviewsnewsLFC
(@thestoddartsLFC) reported
from
Cheltenham, England
@VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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Kim Greville
(@Kim_Greville) reported
from
Malmesbury, England
Shocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!
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Smithstaaaa
(@Jolzski) reported
from
Cheltenham, England
@VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!
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Chris Adams
(@gingeadams) reported
from
Cheltenham, England
@tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂
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Darren Falk
(@DarrenFalk1) reported
from
Cheltenham, England
@OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Pandora
(@abi_helen) reported
@VodafoneUK having terrible service with my broadband I’ve tried to contact several times and have been without wifi for 5 days after it was meant to be activated!
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Becki Price
(@becki_price) reported
Sometimes I wonder why I stay loyal to @VodafoneUK! Mis sold a product, no process in place to help rectify quickly, terrible customer service. Only helpful when they want to sell you more! 🙄
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joanne geoghegan
(@JoanneGeoghegan) reported
@VodafoneUK @lionsofficial Hello would you be able to help me with regards to my upgrade for a new phone I have been waiting since the 25 of November and still no one has contacted me to explain when I will receive my new phone.
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Matthew
(@Matthew04497751) reported
@theGoldprint @OpenreachHelp @VodafoneUK Hi it’s Matt did you get any compensation from your broadband service provider when it went down for about a week
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Max Gloger
(@MaxGloger) reported
@Grace_Harman @shanygujjar @VodafoneUK End of November ago I ordered a phone direct from Apple as I wasn’t confident I’d get one in 2020 otherwise. It arrived on Friday which is great but now Vodafone are too incompetent to be able to cancel my order... Didn’t web chat and called but it’s still live 😠
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JJ
(@Pickle_Lilly) reported
@VodafoneUK absolutely diabolical service, my 70 year old mum tried to joined as a customer on the 14th November with her old number and she still has no service and they still can’t fix it after all the false promises. Help!!
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Kiki Zapps
(@kiki_zapps) reported
@VodafoneUK hi! I claimed a reward yest on app and had an hour to use but by the time I went to till the app was not working and now I lost the code it says already used. Is it possible to get another one please?? I did not utilise the code as app was down
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Rick Pedersen
(@Dr_Baloney) reported
@VodafoneUK This is a joke of a company. Whether via phone, live chat, or twitter chat, it's really just a waste of time... told "you are a valued customer", sure doesn't feel like it. promised compensation after 10d no broadband but upon contact told "just wait to see how much"
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Andrew Clark
(@andrewclark80) reported
@VodafoneUK hello Vodafone. How am I going to be able to collect my Prosecco from Tesco? I secured a code but couldn’t open the app when I got to the store. Help!!