Vodafone outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Kieran Portbury (@Kios25) reported 16 seconds ago from Stroud, England

  Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers

• 
  Smithstaaaa (@Jolzski) reported 2 minutes ago from Gloucestershire, England

  @fergief57508492 @VodafoneUK Don’t DO IT! Actually a trap! They couldn’t give one shit about their customers! The advisor literally said to me, I wouldn’t be happy either! Cheers then. 😂

• 
  Kieran Portbury (@Kios25) reported 7 minutes ago from Chalford, England

  @keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!

• 
  derek arnell (@derekarnell) reported 10 minutes ago from Norton, England

  @VodafoneUK still no one got back to me about miss sold sim! Now over 2 months! Looking forward to you calling me about my daughter’s upgrade, so I can tell you we will upgrade to iPhone 11 but with sky! Your customer care doesn’t exist

• 
  Chris Adams (@gingeadams) reported 17 minutes ago from Cheltenham, England

  @tri_c_livesey @VodafoneUK This is my greatest fear/problem/issue with technology; too many people who work with computers think all of life’s problems can be solved by computers. I don’t want my life run by computers, phones, and apps. Personal/human input is still massively important

• 
  That Barney guy 💖💜💙 (@barney_parker) reported 21 minutes ago from Charfield, England

  @VodafoneUK Thanks Tim, I have completed the form and will wait to see what happens! It would have been so very helpful if your customer services phone line had known this information rather than telling me I was required to top up the sim before it could be unlocked.

• 
  Bev Breen (@BevBreen17) reported 27 minutes ago from Stratton, England

  @VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk

• 
  Darren Falk (@DarrenFalk1) reported 27 minutes ago from Cheltenham, England

  @OnecomUK had text saying my details have been transferred to @VodafoneUK @VodafoneGroup 28/2/20 went into #Cheltenham store to upgrade my phone and iPad number still not on their computers very bad service from u guys, and your only around mon-fri when people need 24/7/365

• 
  newsviewsnewsLFC (@thestoddartsLFC) reported 29 minutes ago from Cheltenham, England

  @VodafoneUK got this today Disgusting at these hard times we’re making a small change to the cost of your plan. We never want to charge you more, but rest assured we’re investing £1 billion this year in our network to give you the best experience Your bill will go up by 2.5%

• 
  Oliver (@OJ_STFC) reported 31 minutes ago from Stratton, England

  Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!

• 
  Nikki Barton (@nikkibarton17) reported 35 minutes ago from Gloucestershire, England

  @VodafoneUK are honestly the worst I have no idea why I’m still with them, honestly worst customer service I’ve ever known!!!!

• 
  Phill Watts (@PhillWatts67) reported 37 minutes ago from Malmesbury, England

  @VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.

• 
  Ashish Chakraborty (@ashishchakrabor) reported 39 minutes ago from Cheltenham, England

  @VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom

• 
  James Masters (@Jamesmapendo) reported 39 minutes ago from Cheltenham, England

  @VodafoneUK had a problem with vodafone, the worst service I have ever experienced in my life ! Going to see @orange tomorrow, been a Vodafone customer for 27 years @VodafoneGroup

• 
  Smithstaaaa (@Jolzski) reported 42 minutes ago from Cheltenham, England

  @VodafoneUK I’ve apparently gone over 16GB of data “a contract I was put on because I would never go over this allowance” rang your customer service for help/advice. Told me she couldn’t see anything or help! Couldn’t take my complaint either had to be done online. Charged £20 extra!

• 
  Emily Naylor (@emilynxylor) reported 43 minutes ago from Cheltenham, England

  @VodafoneUK we currently have no broadband, have run through all required tests, reset etc and still nothing. App saying there’s no agents available to speak with as all are busy and to ‘check back later’. How do we rectify this? Not great customer service.

• 
  Dan Ogden (@danogden) reported 45 minutes ago from Stroud, England

  @BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog

• 
  Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported 45 minutes ago from Brockworth, England

  I'm so glad I'm not a @VodafoneUK customer, my Partner has been waiting since the 2nd February for a very simple request without any answers!

• 
  EMMΛ (@iemhouston) reported 48 minutes ago from Gloucestershire, England

  @JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having

• 
  Kim Greville (@Kim_Greville) reported 51 minutes ago from Malmesbury, England

  Shocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheSacredEast (@inSacredZen) reported 1 minute ago

  @VodafoneUK Our broadband service ends next week. We are vacating the property and We need a return label or QR code emailed today so we can return the router. Please note on the account that we have requested this before leaving the property. Thank you! Can you come back to me asap on this.

• 
  Doom (@JamesMayulq4) reported 4 minutes ago

  @VodafoneUK fix your wifi brah

• 
  Cyber Woogy (@CyberWoogy) reported 7 minutes ago

  @VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it

• 
  Barry McGrath (@bazmeister) reported 7 minutes ago

  @VodafoneUK There is something really up with your network in Mayfair. So much latency.

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 8 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

• 
  Ian Waring (@ianwaring) reported 9 minutes ago

  Mother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK

• 
  William Aslet (@Waslet) reported 17 minutes ago

  @VodafoneUK can you please explain why your service is so diabolically awful in north Oxford? It is so bad that when I called your representative to complain he could not hear what I was saying.

• 
  deeps (@deeps_k) reported 18 minutes ago

  @VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 22 minutes ago

  At 12:45pm today, my @VodafoneUK Internet connection stopped working. I still had an IP address with 50mbps down and 12 up, but no data could make it through. (Curiously, the VoIP phone still worked.) It was like that until around 11pm, when service was restored. A check on the Vodafone Network Status Checker said there were no problems reported. (Couldn’t do it before because of the lack of Internet connectivity.) Anyone else have problems today?

• 
  FINGERSJOHN✌ (@jnafr) reported 23 minutes ago

  @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.