Vodafone Outage in Calne, Wiltshire, England

Today I tried play ACNH online for the first time and discovered our router will never allow me to because the NAT type will never go above a D without port forwarding, which isn’t possible 😭 **** you very much @VodafoneUK

@piersmorgan what is your opinion on mobile phone companies ie @VodafoneUK raising their prices in these unfamiliar times caused by this horrible desease. Surly they they should have a serious look at themselves and rethink this decision

@VodafoneUK My son was told by the Vodafone shop in Chippenham that this is a known issue

Still can’t call on my @VodafoneUK phone. I’m a carer and this has been going on since the 9th @Ofcom @MartinSLewis HELP

@VodafoneUK My texts haven’t worked all day so I’ve been on to technical support TOBY!! Keeps hanging up and informing me text sent to advise what to do 😳 I CANT receive texts!!!!! 😡

@VodafoneUK So you turned the damn mast on have you, finally.

@VodafoneUK @VOXI_UK Confused. I thought I was replying to a Voxi tweet advertising 5G on the Voxi network.

Cannot WAIT to get out a contract with @VodafoneUK for good, they are unhelpful, employ rude staff without any customer service, and LIARS 😊

@LadyLiff @VodafoneGroup @VodafoneUK I have the email address for their CEO, shit happens when you message him!!

Hi @Beer52HQ trying to cancel after taking up a promotion from @VodafoneUK , no answer on your phone line, no reply to email, no reply to dm on here. The terms said I could cancel on my online account but there’s no option to cancel just a phone number which you don’t answer

Customer service of @VodafoneUK are a joke 😅

@VodafoneUK not happy with the service. I’ve upgraded my sim free contract today and now I don’t a service!!! What a load b......t!!! I can’t even complain cause it’s now past 8pm!!! arrrrrggghhhhh!!!!!

@VodafoneUK gives a text offering super fast broadband with higher speeds then I get or money off. Think it may be a slight infrastructure upgrade by @WeAreOpenreach before they can offer that In the countryside. So never will happen unless they like to offer it 4 free.

@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!

@VodafoneUK @VodafoneGroup I am utterly lost for words. Not only has my bill been continually incorrect, you reflect your errors in my credit report ! #unbelieveable #incompetence

Guess we are going to court @VodafoneUK I look forward to it! I have NEVER known such atrocious customer service in all my life

@VodafoneUK @O2 😀O2 still down !!!

Let me say it again, @VodafoneUK are ******* shit *****.

@VodafoneUK trying to cancel my contract. The most painful experience ever. If I wanted to upgrade I’m sure it wouldn’t be so hard 🤬

@VodafoneUK Right...this is getting stupid now. I have spent about four hours over three different phone calls trying to get data on my Apple Watch and I still have nothing!! Even after being told that it would be activated and that I would get a text saying so!! NOT HAPPY!

@mcsquidge @VodafoneUK @barnardos @BritishRedCross @safelives_ @bt_uk And now "customer services" won't help as I've logged a formal complaint and they don't comment whilst matters are being "handled" by them

@VodafoneUK It's fine, it seems like @bt_uk have sorted their act out since being shamed in the media and the internet has been fine for the time being. Excuse me for not accepting your help when I'm well aware that the problem isn't on my end. Thank you.

@VodafoneUK . Very poor, took me 3 + hrs of live chat today to get Vodafone to top up a dongle that I paid for & came out of my account on the 28th, she is 70+ years old & isolating & enjoys using her tablet, could try harder

@VodafoneUK yet again Internet down and won't come back on...

@VodafoneUK not including the hours spent on customer service at the start of the contract trying to actually get it sorted, promised call backs missed, jumping through hoops to even get technical help.

@ljsurrage @VodafoneUK OMG don’t 😭 we have the exact same issues and it seems as though you have to complain online in order for someone to do something and even that doesn’t work.

Don’t ever get @VodafoneUK internet. Worst experience ever

@__lifeofsai @VodafoneUK If I think for too long about the phonecalls I’ve had with them over our broadband I actually have to lie down for quite some time

Defo moving phone providers after that @VodafoneUK are crap😣😣

Honestly! @VodafoneUK is the worst, service is awful, broadband is awful, they make you go round and round in circles! Literally daylight robbery.