Vodafone Outage in Calne, Wiltshire, England

@LadyLiff @VodafoneGroup @VodafoneUK I have the email address for their CEO, shit happens when you message him!!

Hi @Beer52HQ trying to cancel after taking up a promotion from @VodafoneUK , no answer on your phone line, no reply to email, no reply to dm on here. The terms said I could cancel on my online account but there’s no option to cancel just a phone number which you don’t answer

Customer service of @VodafoneUK are a joke 😅

@VodafoneUK not happy with the service. I’ve upgraded my sim free contract today and now I don’t a service!!! What a load b......t!!! I can’t even complain cause it’s now past 8pm!!! arrrrrggghhhhh!!!!!

@VodafoneUK gives a text offering super fast broadband with higher speeds then I get or money off. Think it may be a slight infrastructure upgrade by @WeAreOpenreach before they can offer that In the countryside. So never will happen unless they like to offer it 4 free.

@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!

@VodafoneUK @VodafoneGroup I am utterly lost for words. Not only has my bill been continually incorrect, you reflect your errors in my credit report ! #unbelieveable #incompetence

Guess we are going to court @VodafoneUK I look forward to it! I have NEVER known such atrocious customer service in all my life

@VodafoneUK @O2 😀O2 still down !!!

Let me say it again, @VodafoneUK are ******* shit *****.

@VodafoneUK trying to cancel my contract. The most painful experience ever. If I wanted to upgrade I’m sure it wouldn’t be so hard 🤬

@VodafoneUK Right...this is getting stupid now. I have spent about four hours over three different phone calls trying to get data on my Apple Watch and I still have nothing!! Even after being told that it would be activated and that I would get a text saying so!! NOT HAPPY!

@VodafoneUK @AmazonUK #TuesdayTreats I'd use the £15 @AmazonUK gift card to treat my Grandad for #Christmas

@VodafoneUK I have never paid to upgrade!! 15+ years with Vodafone and no layalty! 👎👎👎👎

@VodafoneUK no loyalty to existing customers! Poor customer service 👎👎👎

I swear to god @VodafoneUK @Vodacom your customer service is shit. Sort me a new iPhone before I decide to not pay my bills for the forseeable future

@VodafoneUK you need to pattern me a new phone had this iPhone 6 months and it’s been constantly caydjng me issues

@VodafoneUK It went amazing, basically if I can get the phone I want cheap else where I got told to join them. They didn’t even offer me a different phone. A great way to treat long term customer with multiple lines in his house. Not for long

Well @VodafoneUK after looking at the loyalty a constant customer get with regards to one off costs and monthly fee and add to that I’ve been waiting to speak to someone for around 20 mins I’ll think I’ll take my upgrade money somewhere else.

@VodafoneUK @BegumNadiya I'm afraid I've been in contact with you several times recently. You've had problems with a local mast (NW3) I know. Even when I have a connection, it's often not enough for iPlayer/Netflix etc, or to open photos on Twitter. I'm on a train right now btw!

@VodafoneUK what a shower you are. After months my issue is still not sorted. Despite assurances today that somebody would call me back, nobody did. Phoned again and asked for a call back while they looked into it and was told you couldn’t make outgoing calls after 5pm!!!!

@BroganRoganTrev @VodafoneUK @VodafoneGroup I reported them to Cisas, wrote letters, never replied, charging me £14-28 over and above my DD. CISAS, ordered them to pay me £200+£98 overcharging. After 10 years now another network.

Was promised a callback from @onecom and @VodafoneUK today to sort out an issue. Not surprised to get nothing. Simply money-grabbers.

@BroganRoganTrev @VodafoneUK @VodafoneGroup They are the worst company to deal with ever. I’ll never give them another penny in my whole life.

@VodafoneUK is there an issue with broadband. Went off all of a sudden 45 mins ago and 2 hour wait to speak to an agent.

@TumshiePam @BroganRoganTrev @VodafoneUK @VodafoneGroup If you can bear it see my thread from yesterday. My particular issue is that they are the monopoly supplier of Gigafast fibre broadband having put in a bespoke network under the @CityFibre project.

@VodafoneUK I am very disappointed with your service I have called multiple times to get help setting up sms on my new @Apple #iPhone but no one has been able to help. @OmbudServices @Ofcom

I had a phone job interview today on my burner phone because on the 4th day, @EE have still not fixed the issue. Thank you @VodafoneUK for having NW coverage and for aiding my job hunt today

@VodafoneEgypt I have gone through the issue with 5 different company representative, I was just fobbed off, no follow up call,no resolution to my issues. still the issue goes on.I am.taking the matter further higher up the chain.of command @VodafoneGroup @VodafoneUK

@VodafoneUK your customer service is absolutely shocking 8 times I’ve had contact your agents either by phone or live chat and been told several false information and lies I’m raging!!!!

@VodafoneUK still waiting after 2 weeks for my mother to have a working phone after a simple change from paygo to contract was messed up by Vodafone migration service. Terrible service after 2 visits to shop and nearly 3 hours wastes on phone.