Vodafone Outage in Trowbridge, Wiltshire, England

Today I tried play ACNH online for the first time and discovered our router will never allow me to because the NAT type will never go above a D without port forwarding, which isn’t possible 😭 **** you very much @VodafoneUK

5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

@VodafoneUK My son was told by the Vodafone shop in Chippenham that this is a known issue

Still can’t call on my @VodafoneUK phone. I’m a carer and this has been going on since the 9th @Ofcom @MartinSLewis HELP

@VodafoneUK My texts haven’t worked all day so I’ve been on to technical support TOBY!! Keeps hanging up and informing me text sent to advise what to do 😳 I CANT receive texts!!!!! 😡

@VodafoneUK @VOXI_UK Confused. I thought I was replying to a Voxi tweet advertising 5G on the Voxi network.

@antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!

@VodafoneUK once again suffering with upgrade on Vodafone. Hours spent on chat, calls and face to face with Vodafone customer service and no solutions

@VodafoneUK @O2 😀O2 still down !!!

@VodafoneUK Right...this is getting stupid now. I have spent about four hours over three different phone calls trying to get data on my Apple Watch and I still have nothing!! Even after being told that it would be activated and that I would get a text saying so!! NOT HAPPY!

I swear to god @VodafoneUK @Vodacom your customer service is shit. Sort me a new iPhone before I decide to not pay my bills for the forseeable future

@VodafoneUK you need to pattern me a new phone had this iPhone 6 months and it’s been constantly caydjng me issues

@VodafoneUK It went amazing, basically if I can get the phone I want cheap else where I got told to join them. They didn’t even offer me a different phone. A great way to treat long term customer with multiple lines in his house. Not for long

Well @VodafoneUK after looking at the loyalty a constant customer get with regards to one off costs and monthly fee and add to that I’ve been waiting to speak to someone for around 20 mins I’ll think I’ll take my upgrade money somewhere else.

@VodafoneUK Hi , I phoned them this morning and to say the least they were useless. Offered no help - couldn’t be bothered attitude. Currently stuck.

@VodafoneUK Yes! The issue with the jpg validation is poor error handling on your web page - not my browser.

Get sold a @VodafoneUK contract in-store with discount. Get overcharged on the first bill. Go back into the store and get told they would never give out that kind of discount. Call customer services, on hold for 30+ min because they're "busy"... Hands down worst phone provider.

@VodafoneUK what a shower you are. After months my issue is still not sorted. Despite assurances today that somebody would call me back, nobody did. Phoned again and asked for a call back while they looked into it and was told you couldn’t make outgoing calls after 5pm!!!!

@VodafoneUK hi can you check your service is working for OL14 7EN. I just moved from @giffgaff which worked fine. Need phone for work. No signal for 3 days. Thanks.

@VodafoneIN I need a new SIM for my dongle...pl help. @VodafoneIN @VodafoneUK

@DamianPDavis @VodafoneUK The lockdown has certainly highlighted the need for *real* self-service. It shouldn’t be necessary to speak to someone to get access to the best upgrades.

@JeetendrapalP @VodafoneUK @VodafoneIN You must go for airtel. Much better service from Vodafone. And great customer service

I have taken the new SIM card for 2yr old number8859222266 on yesterday and they have told me that this sim will activated in two hours. And now they told me to travel 40 km from my area. Pathetic service and now changing my operator soon. Bad service @VodafoneUK @VodafoneIN

I have taken the new SIM card for 2yr old number8859222266 on yesterday and they have told me that this sim will activated in two hours. And now they told me to travel 40 km from my area. Pathetic service and now changing my operator soon. Bad service #vodafoneuk #Vodafone

@VodafoneUK @VodafoneIN In india the employee of Vodafone wants to close the company due to their services. The network problem was not resolved from last 8 months. Every statement is fake

@VodafoneUK @MoneyTelegraph Condescending member of cust servs team admits that phone system could ‘do with uograde’ for 19 Million Customers. Yet will not refund overpaid monies to loyal PTSD customer who cannot deal with constant line **** ups. Please return my £125

@CPWTweets @VodafoneUK How ridiculous! My new phone and sim will arrive tomorrow, which I will then start using. Today and tomorrow I have been/will be without signal as you turned my current sim off incorrectly... this is unacceptable.

@VodafoneUK I have a gigabox/cube & unlimited data but my Internet has been v bad since I joined Vodafone. Since Fri it has been so bad I have been unable to deliver work. It dept says problem is Vodafone signal plis help