Vodafone outages and service status in Frome, England

Problems in the last 24 hours in Frome, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

• 
  Candace Taylor-Gregg (@candacekendall_) reported 4 minutes ago from Frome, England

  @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

• 
  Owen the farmer/butcher (@penleighfarm1) reported 5 minutes ago from Frome, England

  @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

• 
  Steve Nash (@NotTHESteveNash) reported 6 minutes ago from Trowbridge, England

  @VodafoneUK @VOXI_UK Confused. I thought I was replying to a Voxi tweet advertising 5G on the Voxi network.

• 
  David Rose (@david_navigator) reported 8 minutes ago from Bathford, England

  @VodafoneUK whenever I send an SMS from my iPhone 8+ the recipient receives the text 4 time. Help !!

• 
  L V N Λ (@luna_blue98) reported 13 minutes ago from Bathford, England

  If anyone was considering buying a monthly contract from @VodafoneUK don’t. Absolutely ridiculous trying to buy one damn phone off them wasted a month of my time because they can’t do the simplest things. Never using them again.

• 
  MaxinFrome (@maxwide) reported 14 minutes ago from Frome, England

  2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

• 
  John Tiley (@JohnTileyITQ) reported 17 minutes ago from Clutton, England

  My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful

• 
  ジ Gavin Weeks (@flikQ) reported 18 minutes ago from Bathford, England

  @antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!

• 
  Adam Crawford (@AdzCrawford2003) reported 21 minutes ago from Bathford, England

  @EE you can actually give a timeframe on network issues unlike @VodafoneUK who take 2 months to fix problems. That’s what I call quality. Glad to be working for you and @btcareers this year on my apprenticeship.

• 
  MaxinFrome (@maxwide) reported 22 minutes ago from Frome, England

  Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

• 
  Georgie Charles (@charles_georgie) reported 30 minutes ago from Frome, England

  I’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵‍💫

• 
  Adam Crawford (XBOX AMB) (@adz232) reported 34 minutes ago from Bathford, England

  @VodafoneUK still waiting for response. The service is terrible. Ordered Apple Watch from you and I can’t even get it connected to use the OneNumber plan that comes with it.

• 
  Matt Cardy (@mattcardy) reported 35 minutes ago from Holcombe, England

  @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

• 
  Vicki Rowe (@vicki_rowe) reported 39 minutes ago from Binegar, England

  @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

• 
  Adam Crawford (@adz232) reported 48 minutes ago from Bathford, England

  @VodafoneUK Got poor latency the past day on 4G.

• 
  John Tiley (@JohnTileyITQ) reported 53 minutes ago from Clutton, England

  @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

• 
  Adam Crawford (@AdzCrawford2003) reported 53 minutes ago from Bathford, England

  @VodafoneUK Yes but it doesn’t help the fact that it takes Vodafone 2 months to fix issues.

• 
  MaxinFrome (@maxwide) reported 54 minutes ago from Frome, England

  5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

• 
  Claire Francis (@clairefranco) reported 59 minutes ago from Broughton Gifford, England

  If anyone wants an example of how NOT to do customer services and treat loyal customers please try dealing with @VodafoneUK they are really are v v ****

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Millie (@MillieSansoye) reported 3 minutes ago

  .@VodafoneUK has to be the worst broadband ever. It’s been cutting out for months and then cut during a job interview…no wonder I didn’t get the job because of how unprofessional I must have seemed cutting out in the middle of the interview!

• 
  Scott (@scottmacg3469) reported 4 minutes ago

  @VodafoneUK Another outage on Vodafone internet tonight in Glasgow. What a shite service they provide.

• 
  Jonny Wilson (@jonnypwilson) reported 8 minutes ago

  Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.

• 
  Child of God (@LilKonfuse) reported 10 minutes ago

  Dear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.

• 
  Scott (@scottmacg3469) reported 11 minutes ago

  @VodafoneUK Costs go up, service goes down!!!!

• 
  AB (@bally1001) reported 14 minutes ago

  @reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖

• 
  ًًًً (@secr3tfiles) reported 15 minutes ago

  I have 5 bars of 5G yet my data won’t work fix ur coverage u knobheads @VodafoneUK @VodafoneEgypt @vodafoneeveryone

• 
  Ralph Hardwick (@HardwickRalph) reported 16 minutes ago

  @VodafoneUK Just spent 25 minutes on the phone regarding my current arrangement, for the 3rd time. On both previous calls promises to respond and own the problem. No response to either. Appalling customer service. Asked to be put through to Max Taylor. Now want another 10 days!

• 
  Helen Woolf (@helenwoolf2) reported 18 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service

• 
  Chris Barnsey (@BarnseyChr77489) reported 20 minutes ago

  @VodafoneUK iPhone up Vodafone and spoke to someone from Vodafone and I asked him about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so