Vodafone Outage Report in Frome, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Frome, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (48%)
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Phone (33%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Adam Crawford (XBOX AMB) (@adz232) reported from Bathford, England
@VodafoneUK still waiting for response. The service is terrible. Ordered Apple Watch from you and I can’t even get it connected to use the OneNumber plan that comes with it.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England
@VodafoneUK Yes but it doesn’t help the fact that it takes Vodafone 2 months to fix issues.
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Adam Crawford (@adz232) reported from Bathford, England
@VodafoneUK Got poor latency the past day on 4G.
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MaxinFrome (@maxwide) reported from Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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L V N Λ (@luna_blue98) reported from Bathford, England
If anyone was considering buying a monthly contract from @VodafoneUK don’t. Absolutely ridiculous trying to buy one damn phone off them wasted a month of my time because they can’t do the simplest things. Never using them again.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England
@EE you can actually give a timeframe on network issues unlike @VodafoneUK who take 2 months to fix problems. That’s what I call quality. Glad to be working for you and @btcareers this year on my apprenticeship.
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John Tiley (@JohnTileyITQ) reported from Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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David Rose (@david_navigator) reported from Bathford, England
@VodafoneUK whenever I send an SMS from my iPhone 8+ the recipient receives the text 4 time. Help !!
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Matt Cardy (@mattcardy) reported from Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Vicki Rowe (@vicki_rowe) reported from Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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Candace Taylor-Gregg (@candacekendall_) reported from Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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Steve Nash (@NotTHESteveNash) reported from Trowbridge, England
@VodafoneUK @VOXI_UK Confused. I thought I was replying to a Voxi tweet advertising 5G on the Voxi network.
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MaxinFrome (@maxwide) reported from Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Owen the farmer/butcher (@penleighfarm1) reported from Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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Claire Francis (@clairefranco) reported from Broughton Gifford, England
If anyone wants an example of how NOT to do customer services and treat loyal customers please try dealing with @VodafoneUK they are really are v v ****
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ジ Gavin Weeks (@flikQ) reported from Bathford, England
@antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!
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Georgie Charles (@charles_georgie) reported from Frome, England
I’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵💫
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MaxinFrome (@maxwide) reported from Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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John Tiley (@JohnTileyITQ) reported from Clutton, England
My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Swinton (@tonyswinton1) reported
@VodafoneUK Done all the security questions and order number and then silence I am seriously considering leaving vodafone as this problem with orders is not just this order but every order for 9 years
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Richard Hilsley (@RichardHilsley) reported
@VodafoneUK No it’s ok I’m done you left me 4.5 months no phones still continued to charge me then offshore said they would clear bill they haven’t and because I rang due to you damaging my credit file you disconnect all my phones if that’s how offshore treat people goodbye👋🏼
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CVNO (@ManLikeEsteban) reported
@VodafoneUK is there a more incompetent company? Your advisors are utterly useless 3/4 different conversations with different early termination fees and the amount you take is still different from any given! Thank **** I’ve left pay monthly and not tied to utter incompetence!
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Joy Debenham Burton💜 (@ziegfieldstar) reported
@VodafoneUK Once again had to contact Apple as Vodaphone really did nothing. Service still almost non existent but they sorted out emails in 5 minutes one to one.
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Simon #rejoiner 🇪🇺🏳️🌈 (@SimonHasw8) reported
@LightningThrow3 @DBurnsOfficial It’s an awful delivery and communication system. Won’t be signing with @VodafoneUK again
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McDad (@McDad19) reported
@ssjdatta @James_R_Martin @VodafoneUK the QR code in the email is for the new phone. Problem I'm having is, the new phone says every QR code they send has expired.
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Chris Parker 💙 (@Chris_TheLizard) reported
@VodafoneUK - I’ve got an out of contract line - why can’t I change the price plan to Red 100GB @ £10/month. I could cancel and take a new line out at that price but that seems daft to me
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Gail Quine (@WindylaQuine) reported from Saint Annes on the Sea, England
@VodafoneUK really dissatisfied ..cancelled my Sky broadband to have your broadband after 19 years only to still be sat 3 hours later with no internet connection,no TV and a lost connection with the online chat support team ...unhappy is an understatement!!
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Richard Hilsley (@RichardHilsley) reported
@VodafoneUK Why would I if your agents believe it’s acceptable to treat customer like that then I’ll take my 4 numbers elsewhere and give another provider the business
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Rebecca (@RebeccaGuntrip2) reported
I just wanna say, new customer and the customer service is amazing already. @VodafoneUK so happy I switched to you.