Vodafone Outage Report in Frome, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Adam Crawford (XBOX AMB)
(@adz232) reported
from
Bathford, England
@VodafoneUK still waiting for response. The service is terrible. Ordered Apple Watch from you and I can’t even get it connected to use the OneNumber plan that comes with it.
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Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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Claire Francis
(@clairefranco) reported
from
Broughton Gifford, England
If anyone wants an example of how NOT to do customer services and treat loyal customers please try dealing with @VodafoneUK they are really are v v ****
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Steve Nash
(@NotTHESteveNash) reported
from
Trowbridge, England
@VodafoneUK @VOXI_UK Confused. I thought I was replying to a Voxi tweet advertising 5G on the Voxi network.
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Georgie Charles
(@charles_georgie) reported
from
Frome, England
I’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵💫
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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ジ Gavin Weeks
(@flikQ) reported
from
Bathford, England
@antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@EE you can actually give a timeframe on network issues unlike @VodafoneUK who take 2 months to fix problems. That’s what I call quality. Glad to be working for you and @btcareers this year on my apprenticeship.
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Adam Crawford
(@adz232) reported
from
Bathford, England
@VodafoneUK Got poor latency the past day on 4G.
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L V N Λ
(@luna_blue98) reported
from
Bathford, England
If anyone was considering buying a monthly contract from @VodafoneUK don’t. Absolutely ridiculous trying to buy one damn phone off them wasted a month of my time because they can’t do the simplest things. Never using them again.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@VodafoneUK Yes but it doesn’t help the fact that it takes Vodafone 2 months to fix issues.
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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David Rose
(@david_navigator) reported
from
Bathford, England
@VodafoneUK whenever I send an SMS from my iPhone 8+ the recipient receives the text 4 time. Help !!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Dietz
(@LauraMDietz) reported
@VodafoneUK I need to raise a complaint about the handling of an existing complaint. How do I do this? Or do I need to refer directly to the regulator?
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Lisa Ashworth
(@LADancer2) reported
@VodafoneUK @helenkerr23 @Ofcom It’s disgusting that you have to resort to Twitter to get a response though!Whatever happened to good customer service,sadly it seems it’s a thing of the past these days.All about the money¬ the consumer!!!
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Carol Hier
(@ReflexologyCLH) reported
@VodafoneUK terrible service again from your customer advisors! #simplyawful
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Dave Chopping
(@DaveChopping) reported
@VodafoneUK every time I upgrade my phone and sign a new contract do you then send an email a month later saying the monthly tariff is going up. I’m stuck in the contract so can’t do anything yet you seem to think it’s fine to treat your customers like they don’t matter.
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Christina X DiChello
(@lil_x1988) reported
@VodafoneUK how do I cancel the Vodafone secure care on the app?
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Steven fox
(@Stevenf18336611) reported
@VodafoneUK @VodafoneUK You’ve already surprised all your customers today by once again putting up your mobile price plans again ffs ! This is twice now during a pandemic! Talk about taking advantage of your Customers!!! You should be ashamed 👎 defo losing me and my family as a customer!
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Liz Morton
(@SolihullMom) reported
@VodafoneUK excellent customer service this morning when I queried an item on my bill. thank you
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Vajinder Taak
(@vstaak) reported
@VodafoneUK Just got an S21 Ultra ON vodafone (came from EE) and 4G performance is shockingly slow regardless of location. Streaming continously buffering and download of apps at snails pace. 4G was great on my S9. Are people experiencing the same??
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Chris of Ballard
(@ChrisBallard94) reported
@VodafoneUK 4th April 2020. And like I said, I never deactivated the F1 part of the pack.
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newsscape
(@newsscape) reported
@VodafoneUK The one where disgruntled Vodafone users vent their spleens about the poor service they receive. 🤪