Vodafone Outage in Bathford, Bath and North East Somerset, England

@VodafoneUK My son was told by the Vodafone shop in Chippenham that this is a known issue

@VodafoneUK got to be the worst customer service EVER. trying to enact legal power of attorney. Made my mother take documents into store. Then made me take them in only to be told need to EMAIL them and will take 40 DAYS to sort. #badcustomerservice

After 20yrs of customer loyalty. Which means nothing to Vodafone by the way and having to go to the ombudsman 3times during this times I'm off to a new rewarding provider Bye @VodafoneUK

@hollydoestweets @VodafoneUK Oh man. I'm on @VodafoneUK and their customer service is total dogshit. Coverage OK. Service like it's 1968. And they hate us.

@VodafoneUK unfortunately due to the incompetence of your team I’ve had to send an email to your CEO. Let’s hope he’ll be able to help with my complaints 🤞🏼

@VodafoneUK @VOXI_UK Confused. I thought I was replying to a Voxi tweet advertising 5G on the Voxi network.

@VodafoneUK No customer loyalty Price increases Poor customer service. #leavingvodafone

Hey @VodafoneUK 3 days later + just £15 compensation for being on hold 7 hours to your customer service team + incorrectly charged £9499 - let’s hope it doesn’t happen again 😡

@VodafoneUK why is this company so bad😡 took double my bill last month said it was because I changed owner ship and I’ll get refunded this month, only been refunded half of what they owe me!!!

@Krobertooo @VodafoneUK This did not make me laugh. It came close, but I was able to fight against the mirth using my residual anger of once again having to deal with the shower of shit that is @VodafoneUK

Just want to thank @VodafoneUK for the unrequested changes made to my account and their inabilty to be contacted at all. The worst customer service in the country make sports direct look the best and thats saying something.

@antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!

@Ofcom Thanks. @VodafoneUK are capitalising on people’s lack of energy to pursue complaints, and wearing us all down by attrition

Just on call to @VodafoneUK about a charge to my account - £17.61 monthly for 24 months - for a device I never received and have never used. They’re claiming I’m ‘still in commitment’ for it though, so no refund. Check your accounts, people! Fraudsters.

Terrible customer service again @VodafoneUK. You should look after your customers and correct mistakes made. Passed to 7 different operators and on the phone for 1 1/2 hours to get nowhere. Promised a call back that never happens!! Same old!

Really disappointed in @VodafoneUK .I’ve been a loyal customer for years and apparently I’ve used 7gb of data in 24hrs and been charged £150 for this, I’ve been told that the tech team class this as “normal usage”- my normal usage is less than 4gb a month! 😬😡#beyondangry

@VodafoneUK going around in circles with your customer service. Unable to lock a Phone locked to Vodafone.Please help!!

@VodafoneUK once again suffering with upgrade on Vodafone. Hours spent on chat, calls and face to face with Vodafone customer service and no solutions

I have no WiFi or landline @VodafoneUK have given me some GBs. Thankful as Jon was sitting rocking without his @NetflixUK I am now praying to the Gods of 4G as we have real sketchy service here 🙏🙏🙏 #PrayForJonsNetflix

@VodafoneUK @O2 😀O2 still down !!!

@VodafoneUK Right...this is getting stupid now. I have spent about four hours over three different phone calls trying to get data on my Apple Watch and I still have nothing!! Even after being told that it would be activated and that I would get a text saying so!! NOT HAPPY!

I swear to god @VodafoneUK @Vodacom your customer service is shit. Sort me a new iPhone before I decide to not pay my bills for the forseeable future

@VodafoneUK you need to pattern me a new phone had this iPhone 6 months and it’s been constantly caydjng me issues

@VodafoneUK Hi , I phoned them this morning and to say the least they were useless. Offered no help - couldn’t be bothered attitude. Currently stuck.

@VodafoneUK Yes! The issue with the jpg validation is poor error handling on your web page - not my browser.

Get sold a @VodafoneUK contract in-store with discount. Get overcharged on the first bill. Go back into the store and get told they would never give out that kind of discount. Call customer services, on hold for 30+ min because they're "busy"... Hands down worst phone provider.

Hmm @VodafoneUK mobile data down for me in #Bristol, not calling me back after my callback request either.. anyone else?

@VodafoneUK Hi, are you having problems with 4g connectivity at the moment as the only thing I’ve been able to load up on non-WiFi for the past two days is what’s app?

@VodafoneUK what a shower you are. After months my issue is still not sorted. Despite assurances today that somebody would call me back, nobody did. Phoned again and asked for a call back while they looked into it and was told you couldn’t make outgoing calls after 5pm!!!!

@VodafoneUK I applied for Broadband as an existing vodafone mobile customer for my house I am currently moving into and was told our installation day would be Friday 6th July so I made plans to be at home and now i just had an email saying 17th July? 11days after I was told??

@VodafoneUK what is wrong with your 4G network in central Bristol? Had problems all day today in various places and I can’t use any of my apps. Why am I paying so much for a network that doesn’t work?

@VodafoneUK My signal is still not working, just keeps saying searching

@VodafoneUK Hi. I tweeted earlier regarding loss of service and you DM'd me to advise turning phone off and on. Still no service. I am currently in Worcestershire but had no service all way from Birmingham this morning. Please update.

@VodafoneUK So my partner went onto to live chat with you guys as he's a loyal customer, it's now even cheaper and we have a new phone on the way!!!! I'm liking you guys @VodafoneUK

@VodafoneUK thanks for the non existant help lastnight when I was without acces last to your network and in a new city! Cheers l. Can’t wait to get out this shitty contract and claim my money back.

@VodafoneUK Hi. I have just replied. Still no service.

@VodafoneUK what complete rubbish customer service. I have waited Over 2 weeks for a phone unlock code. Been promised daily I will get one but I'm still waiting. I am spending ages liaising with advisors online.

@VodafoneUK Hello Vodafone.... you're ruining my business with the useless service you're providing me. You have restricted my ability to receive calls from my customers for the past one month since the switch. I need someone in management to interfere. Acct numner : 7049013048

@VodafoneUK Hello Vodafone.... you're ruining my business with the useless service you're providing me. You have restricted my ability to receive calls from my customers for the past one month since the switch. I need someone in management to interfere. Acct numner : 7049013048

@VodafoneUK @EmmaBunton Hello Vodafone.... you're ruining my business with the useless service you're providing me. You have restricted my ability to receive calls from my customers for the past one month since the switch. I need someone in management to interfere. Acct numner : 7049013048

@VodafoneUK @LewisHamilton Hello Vodafone.... you're ruining my business with the useless service you're providing me. You have restricted my ability to receive calls from my customers for the past one month since the switch. I need someone in management to interfere. Acct number : 7049013048