Vodafone Outage in Bathford, Bath and North East Somerset, England

Just want to thank @VodafoneUK for the unrequested changes made to my account and their inabilty to be contacted at all. The worst customer service in the country make sports direct look the best and thats saying something.

@antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!

@Ofcom Thanks. @VodafoneUK are capitalising on people’s lack of energy to pursue complaints, and wearing us all down by attrition

Just on call to @VodafoneUK about a charge to my account - £17.61 monthly for 24 months - for a device I never received and have never used. They’re claiming I’m ‘still in commitment’ for it though, so no refund. Check your accounts, people! Fraudsters.

Terrible customer service again @VodafoneUK. You should look after your customers and correct mistakes made. Passed to 7 different operators and on the phone for 1 1/2 hours to get nowhere. Promised a call back that never happens!! Same old!

Really disappointed in @VodafoneUK .I’ve been a loyal customer for years and apparently I’ve used 7gb of data in 24hrs and been charged £150 for this, I’ve been told that the tech team class this as “normal usage”- my normal usage is less than 4gb a month! 😬😡#beyondangry

@VodafoneUK going around in circles with your customer service. Unable to lock a Phone locked to Vodafone.Please help!!

@VodafoneUK once again suffering with upgrade on Vodafone. Hours spent on chat, calls and face to face with Vodafone customer service and no solutions

I have no WiFi or landline @VodafoneUK have given me some GBs. Thankful as Jon was sitting rocking without his @NetflixUK I am now praying to the Gods of 4G as we have real sketchy service here 🙏🙏🙏 #PrayForJonsNetflix

@VodafoneUK @O2 😀O2 still down !!!

@VodafoneUK Right...this is getting stupid now. I have spent about four hours over three different phone calls trying to get data on my Apple Watch and I still have nothing!! Even after being told that it would be activated and that I would get a text saying so!! NOT HAPPY!

I swear to god @VodafoneUK @Vodacom your customer service is shit. Sort me a new iPhone before I decide to not pay my bills for the forseeable future

@VodafoneUK you need to pattern me a new phone had this iPhone 6 months and it’s been constantly caydjng me issues

@VodafoneUK Hi , I phoned them this morning and to say the least they were useless. Offered no help - couldn’t be bothered attitude. Currently stuck.

@VodafoneUK Yes! The issue with the jpg validation is poor error handling on your web page - not my browser.

Get sold a @VodafoneUK contract in-store with discount. Get overcharged on the first bill. Go back into the store and get told they would never give out that kind of discount. Call customer services, on hold for 30+ min because they're "busy"... Hands down worst phone provider.

Hmm @VodafoneUK mobile data down for me in #Bristol, not calling me back after my callback request either.. anyone else?

@VodafoneUK Hi, are you having problems with 4g connectivity at the moment as the only thing I’ve been able to load up on non-WiFi for the past two days is what’s app?

@VodafoneUK what a shower you are. After months my issue is still not sorted. Despite assurances today that somebody would call me back, nobody did. Phoned again and asked for a call back while they looked into it and was told you couldn’t make outgoing calls after 5pm!!!!

@VodafoneUK I applied for Broadband as an existing vodafone mobile customer for my house I am currently moving into and was told our installation day would be Friday 6th July so I made plans to be at home and now i just had an email saying 17th July? 11days after I was told??

@VodafoneUK what is wrong with your 4G network in central Bristol? Had problems all day today in various places and I can’t use any of my apps. Why am I paying so much for a network that doesn’t work?

Finally moving out of the bullshit Superflop 4G of vodafone. Terrible experience. @TRAI @VodafoneGroup @VodafoneUK

@VodafoneUK Upgraded via app last night. Received email to confirm order stating I’d be advised when my order would be dispatched but was down for delivery today. Plan was not supposed to change until despatch. No dispatch confirmation/delivery details but plan has changed. Help!

2019-08-22 17:20:03 -Download (Mb/s): 14.50 -Upload (Mb/s): 5.29 -Ping (ms): 39.04 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK There is nothing that can convince me to stay after 3 hours on the phone & having to go through to several members of rude staff. 3 hours later I got through to a gentleman who got me through the process easily.

@remraFneB @VodafoneUK @iD_Mobile_UK @EE Damn g seems like you on some weird shit, you should change dealer 😂

2019-08-22 16:40:03 -Download (Mb/s): 6.97 -Upload (Mb/s): 10.10 -Ping (ms): 41.30 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK hi bought a sim for while I was away in turkey.. 25 quid a month on a payg no contact. I want to now cancel !! but if possible maybe just downgrade as I’d like to keep the sim

@VodafoneUK No service in CV10 for months hundreds complaining. Ask your own vodaphone shop in Nuneaton. Please do not ask me for details again, I and others have supplied them. Please do something.

@VodafoneUK But you can't! If even you are confused about it then it's definitely a misleading advert. It's not until three screens in on the customer journey that you get a vague clue that you can't. (assuming you scoll down below the "click me" buttons!)

I never believed when people said that @VodafoneUK cares only about new customers and the existing ones they don't want to help at all or "can't". Today was the first time when advisor was rude incompetent and in the end I end up with nothing. Spend 4 hours on phone -for nothing