Vodafone Outage in Bristol, England

@mjshaw85 @VodafoneUK I’ve been having this issue! I queried it with them and they wanted so much info from me I gave up!

Just want to thank @VodafoneUK for the unrequested changes made to my account and their inabilty to be contacted at all. The worst customer service in the country make sports direct look the best and thats saying something.

me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

@Ofcom Thanks. @VodafoneUK are capitalising on people’s lack of energy to pursue complaints, and wearing us all down by attrition

Just on call to @VodafoneUK about a charge to my account - £17.61 monthly for 24 months - for a device I never received and have never used. They’re claiming I’m ‘still in commitment’ for it though, so no refund. Check your accounts, people! Fraudsters.

Terrible customer service again @VodafoneUK. You should look after your customers and correct mistakes made. Passed to 7 different operators and on the phone for 1 1/2 hours to get nowhere. Promised a call back that never happens!! Same old!

Really disappointed in @VodafoneUK .I’ve been a loyal customer for years and apparently I’ve used 7gb of data in 24hrs and been charged £150 for this, I’ve been told that the tech team class this as “normal usage”- my normal usage is less than 4gb a month! 😬😡#beyondangry

@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

@VodafoneUK going around in circles with your customer service. Unable to lock a Phone locked to Vodafone.Please help!!

I have no WiFi or landline @VodafoneUK have given me some GBs. Thankful as Jon was sitting rocking without his @NetflixUK I am now praying to the Gods of 4G as we have real sketchy service here 🙏🙏🙏 #PrayForJonsNetflix

@VodafoneUK are crap

@VodafoneUK Yes. 1 hour 20 minutes. When can I apply for my network unlocking code? The website simply sends me round in circles.

Get sold a @VodafoneUK contract in-store with discount. Get overcharged on the first bill. Go back into the store and get told they would never give out that kind of discount. Call customer services, on hold for 30+ min because they're "busy"... Hands down worst phone provider.

Hmm @VodafoneUK mobile data down for me in #Bristol, not calling me back after my callback request either.. anyone else?

@VodafoneUK Hi, are you having problems with 4g connectivity at the moment as the only thing I’ve been able to load up on non-WiFi for the past two days is what’s app?

@VodafoneUK hi. My parents recently signed up to your monthly packages. I specifically didn’t tick any boxes asking for service messages or marketing, yet theyve been ‘bombarded’ (how they feel) with 6-8 messages each trying to sell SecureNet. Not clever... #GDPR

@VodafoneUK I applied for Broadband as an existing vodafone mobile customer for my house I am currently moving into and was told our installation day would be Friday 6th July so I made plans to be at home and now i just had an email saying 17th July? 11days after I was told??

@VodafoneUK what is wrong with your 4G network in central Bristol? Had problems all day today in various places and I can’t use any of my apps. Why am I paying so much for a network that doesn’t work?

Another day + another crap internet service from @VodafoneUK u promised high speeds but failed 2 mention anything about router speeds! yet again we’re using our data and even had to purchase more data on one mobile device😡 can’t wait for the end of my internet + mobile contract

2019-08-25 21:15:03 -Download (Mb/s): 11.70 -Upload (Mb/s): 9.61 -Ping (ms): 53.17 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@DamianPDavis @VodafoneUK Couldn’t agree more; @VodafoneUK desperately need to roll out SMS support on WiFi Calling, two-factor authentication via SMS isn’t going away any time soon and your customers are left waving their handsets outside open windows in search of your network.

2019-08-25 21:00:03 -Download (Mb/s): 13.90 -Upload (Mb/s): 9.38 -Ping (ms): 48.06 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

So bored of @VodafoneUK and their terrible service. Alot of the time feels like I'm just being told "to wait and it will be fixed". It's quite misleading #poor #CustomerService

@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂

Joke time: @VodafoneUK broadband service Don't worry guys you might think that was harsh. But they a little slow so its fine they won't get it :)

2019-08-25 20:20:03 -Download (Mb/s): 12.90 -Upload (Mb/s): 9.71 -Ping (ms): 50.24 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK are an absolute joke can’t cope with the fact my mum is paying for fibre optic internet and it never ******* works, every time we’ve rang them there’s just more problems So incompetent

2019-08-25 20:05:03 -Download (Mb/s): 12.30 -Upload (Mb/s): 7.60 -Ping (ms): 48.32 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest