Vodafone Outage in Bristol, England

After 20yrs of customer loyalty. Which means nothing to Vodafone by the way and having to go to the ombudsman 3times during this times I'm off to a new rewarding provider Bye @VodafoneUK

@hollydoestweets @VodafoneUK Oh man. I'm on @VodafoneUK and their customer service is total dogshit. Coverage OK. Service like it's 1968. And they hate us.

@VodafoneUK unfortunately due to the incompetence of your team I’ve had to send an email to your CEO. Let’s hope he’ll be able to help with my complaints 🤞🏼

@VodafoneUK No customer loyalty Price increases Poor customer service. #leavingvodafone

Hey @VodafoneUK 3 days later + just £15 compensation for being on hold 7 hours to your customer service team + incorrectly charged £9499 - let’s hope it doesn’t happen again 😡

@VodafoneUK why is this company so bad😡 took double my bill last month said it was because I changed owner ship and I’ll get refunded this month, only been refunded half of what they owe me!!!

@Krobertooo @VodafoneUK This did not make me laugh. It came close, but I was able to fight against the mirth using my residual anger of once again having to deal with the shower of shit that is @VodafoneUK

@mjshaw85 @VodafoneUK I’ve been having this issue! I queried it with them and they wanted so much info from me I gave up!

Just want to thank @VodafoneUK for the unrequested changes made to my account and their inabilty to be contacted at all. The worst customer service in the country make sports direct look the best and thats saying something.

me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

@Ofcom Thanks. @VodafoneUK are capitalising on people’s lack of energy to pursue complaints, and wearing us all down by attrition

Just on call to @VodafoneUK about a charge to my account - £17.61 monthly for 24 months - for a device I never received and have never used. They’re claiming I’m ‘still in commitment’ for it though, so no refund. Check your accounts, people! Fraudsters.

Terrible customer service again @VodafoneUK. You should look after your customers and correct mistakes made. Passed to 7 different operators and on the phone for 1 1/2 hours to get nowhere. Promised a call back that never happens!! Same old!

Really disappointed in @VodafoneUK .I’ve been a loyal customer for years and apparently I’ve used 7gb of data in 24hrs and been charged £150 for this, I’ve been told that the tech team class this as “normal usage”- my normal usage is less than 4gb a month! 😬😡#beyondangry

@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

@VodafoneUK going around in circles with your customer service. Unable to lock a Phone locked to Vodafone.Please help!!

I have no WiFi or landline @VodafoneUK have given me some GBs. Thankful as Jon was sitting rocking without his @NetflixUK I am now praying to the Gods of 4G as we have real sketchy service here 🙏🙏🙏 #PrayForJonsNetflix

@VodafoneUK are crap

@VodafoneUK Yes. 1 hour 20 minutes. When can I apply for my network unlocking code? The website simply sends me round in circles.

Get sold a @VodafoneUK contract in-store with discount. Get overcharged on the first bill. Go back into the store and get told they would never give out that kind of discount. Call customer services, on hold for 30+ min because they're "busy"... Hands down worst phone provider.

Hmm @VodafoneUK mobile data down for me in #Bristol, not calling me back after my callback request either.. anyone else?

@VodafoneUK Hi, are you having problems with 4g connectivity at the moment as the only thing I’ve been able to load up on non-WiFi for the past two days is what’s app?

@VodafoneUK hi. My parents recently signed up to your monthly packages. I specifically didn’t tick any boxes asking for service messages or marketing, yet theyve been ‘bombarded’ (how they feel) with 6-8 messages each trying to sell SecureNet. Not clever... #GDPR

@VodafoneUK I applied for Broadband as an existing vodafone mobile customer for my house I am currently moving into and was told our installation day would be Friday 6th July so I made plans to be at home and now i just had an email saying 17th July? 11days after I was told??

@VodafoneUK what is wrong with your 4G network in central Bristol? Had problems all day today in various places and I can’t use any of my apps. Why am I paying so much for a network that doesn’t work?

Vodafone has to recheck their service in Bhekrai Nagar -Hadpsar, Pune... Voice calls are not clear sounding..many times calls doesn't connect since a month.. @VodafoneIN @VodafoneUK @VodafoneGroup

@VodafoneUK yo! Still waiting to hear back from the overseas call centre guy's manager about this free signal booster or whatever thing. 🙄

@mcwilliams_x @VodafoneUK I had the Sam problem saying I’m 13 pounds over my bill and they won’t refund it and they said my bill is over due which it’s not 😡😡

@VodafoneUK I have repeatedly asked for my pac code from your help chat service and the text number to no avail

@connormccann71 @VodafoneUK It’s actually shocking isn’t it!! They need shut down

@VodafoneUK loyal customer of 13 years, but as it stands I’ll be emailing Nick Jeffrey and posting your router back to him directly unless someone gets in touch with me.

@VodafoneUK #broadband #help used to be able to control router from my iPhone .... now I can’t and it keeps dropping out ! #pleasehelp #vodafone #vodafonebroadband #fails

I would like to say that @VodafoneUK provided great customer service, but that would be a god damn lie and they are indeed bloody useless 😤

@VodafoneUK You are the worst company for cold calls and harassment

@VodafoneUK poor service, swindling my pensioner father out of money for a phone that was never activated! Still waiting for that manager to call back two weeks later! Disgusting!