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Vodafone outages and service status in Eckington, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Eckington, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Eckington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Eckington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 3: Problems at Vodafone

Vodafone is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Eckington, England

The most recent Vodafone outage reports came from the following cities: Chesterfield.

CityProblem TypeReport Time
Chesterfield Phone 2 months ago
Rotherham Phone 4 months ago
Sheffield Internet 5 months ago
Sheffield Internet 5 months ago

Community Discussion

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Vodafone Issues Reports Near Eckington, England

Latest outage, problems and issue reports in Eckington and nearby locations:

  • steelcityowl91
    #MONKOUT (@steelcityowl91) reported from Dinnington, England

    @VodafoneUK you can reply to other people but ignoring me ?? Any wonder why I’m leaving such a awful network, I would appreciate it if you’re read this and get back to my DM I sent over an hour ago

  • nina123h
    NINA HODSON 🌿 (@nina123h) reported from Derbyshire, England

    Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤

  • jimjamyahauk
    James Little (@jimjamyahauk) reported from Sheffield, England

    @VodafoneUK @mjquinnhq @WeAreOpenreach poor poor full fibre install. Rubbish left, building dust left, plants squished & worst of all didn't listen just talked over me when I asked for it to be installed somewhere specific and forced it to be where I didn't want it.imgs in thread

  • AllsSwell
    Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England

    @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

  • ConsultSlovak
    Bibi Horvath | Hello Krivan | Consult Slovak UK (@ConsultSlovak) reported from Sheffield, England

    @macluwe Absolutely awful service onecom @VodafoneUK no service, no info, no one to talk to!!!! Totally cut off and really puse*** off with this choice I made as business customer!!!

  • RoomeSonia
    Sonia Roome (@RoomeSonia) reported from Derbyshire, England

    Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls #vodafoneuk

  • WeightLaurence
    Laurence Weight (@WeightLaurence) reported from Eckington, England

    @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

  • martinclifford1
    Zinedine (@martinclifford1) reported from Mansfield Woodhouse, England

    @VodafoneUK The speed issue was supposed to have been resolved 6 months ago it hasn't

  • x111sam
    𝕊𝕙𝕖𝕡 (@x111sam) reported from Sheffield, England

    @VodafoneUK Yet AGAIN the BT engineer hasn’t arrived. This service is absolutely disgusting.

  • JoAtherton9
    Jo Atherton (@JoAtherton9) reported from Chapletown, England

    Only been waiting since 8th jan for a call back from @VodafoneUK disgraceful customer service.

  • katmoss175
    Kat Moss (@katmoss175) reported from Sheffield, England

    @VodafoneUK I have just had a call from a lady talking to me about renewing my sim only contract. A) it’s not due to renew until September and B) surely this is non essential work and that lady should be at home safe and not working unnecessarily. #StayAtHome #protectyourstaff

  • sihackett86
    simon (@sihackett86) reported from Sheffield, England

    @VodafoneUK hello is anyone going to answer me please this is my 3rd tweet and 1dm please I am new customer and i want to check something please not a very good start

  • WeightLaurence
    Laurence Weight (@WeightLaurence) reported from Eckington, England

    @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

  • MrMattF17
    Matt Foley (@MrMattF17) reported from Rotherham, England

    @VodafoneUK why is your customer service so appallingly bad? Live chat, phone and instore. Wanted an additional line but zero help. Useless!

  • MrMattF17
    Matt Foley (@MrMattF17) reported from Sheffield, England

    So @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.

  • Lomasx
    lauren lomas (@Lomasx) reported from Sheffield, England

    Anybody else having issues with @VodafoneUK today?? Internet down and terrible signal. #vodafone

  • BridgetteG68
    Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported from Sheffield, England

    @Claireebear218 @VodafoneUK I've never really had any issues with them before 🙏 hopefully be back on soon. Looks like he'll be working this weekend! X

  • steelcityowl91
    #MONKOUT (@steelcityowl91) reported from Dinnington, England

    Don’t ever join @VodafoneUK for your home broadband shocking services and awful customer services so glad I’m leaving to join @skytv on 9th November

  • sihackett86
    simon (@sihackett86) reported from Sheffield, England

    @VodafoneUK help me please

  • jamesd1312
    James Dunne (@jamesd1312) reported from Sheffield, England

    @VodafoneUK I have made a formal complaint to you and was told a 48 hour window of when you would contact me back. I have called back since then a promised another call back. I’ve spent over 4 hours on to Vodafone in a week and still not resolved. This is VERY serious.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • shikariunite
    mṽsh (@shikariunite) reported

    @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

  • AlanHandyman4u
    Alan Handyman (@AlanHandyman4u) reported

    Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

  • chilliholic
    Hal Apeno (@chilliholic) reported

    @Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.

  • CJ8316758312135
    CJ (@CJ8316758312135) reported

    @DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

  • lucindaslater83
    Lucy Slater (@lucindaslater83) reported

    @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

  • mikewooduk
    Mike Wood (@mikewooduk) reported

    @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

  • MigrantTrackUK
    Migrant Tracker UK (@MigrantTrackUK) reported

    @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

  • Orsassur2
    Or Sassur (@Orsassur2) reported

    @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

  • hywelsuchevans
    Hywel Evans (@hywelsuchevans) reported

    Just had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?