Vodafone Outage Report in Eckington, Derbyshire, England
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E-mailProblems in the last 24 hours in Eckington, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Eckington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Eckington, England
Latest outage, problems and issue reports in Eckington and nearby locations:
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Laurence Weight
(@WeightLaurence) reported
from
Eckington, England
@RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Danny Booth
(@owlzmadboothy) reported
from
Sheffield, England
@morts3108 @RlJill @VodafoneUK £57 isn't either mate, they are wanting to squeeze another £2 out of me . Not be falling for this shit again
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Nikki 🌹
(@Kale_eesi) reported
from
Matlock, England
@VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?
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Matt Foley
(@MrMattF17) reported
from
Rotherham, England
@VodafoneUK why is your customer service so appallingly bad? Live chat, phone and instore. Wanted an additional line but zero help. Useless!
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paulgoodall
(@paulgoodall19) reported
from
Matlock, England
@VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice
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Kat Moss
(@katmoss175) reported
from
Sheffield, England
@VodafoneUK I have just had a call from a lady talking to me about renewing my sim only contract. A) it’s not due to renew until September and B) surely this is non essential work and that lady should be at home safe and not working unnecessarily. #StayAtHome #protectyourstaff
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Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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Kate Brown
(@OfficialBrownie) reported
from
Sheffield, England
Now 6 days no service and no help online @VodafoneUK you are a disgrace
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james bart
(@bart_james) reported
from
Sheffield, England
@mfcpullen5 @VodafoneUK I don’t know about you but now when out and about I quite like this social distancing thing having room to manoeuvre in shops and not having someone else breathe down your neck 😆
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
Ahhh another day, another day without phone signal or services! @VodafoneUK
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@VodafoneUK Sent it ... HELP I’m trying to arrange going out & can’t call anyone :(
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Kate Brown
(@OfficialBrownie) reported
from
Sheffield, England
Terrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE
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S Ryder
(@msslryder) reported
from
Sheffield, England
@Capwei Why didn't you tag @VodafoneUK for their appalling service.
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Delwar Ullah
(@Sheffield128) reported
from
Aston cum Aughton, England
@VodafoneUK Your Toby assistant is absolutely rubbish she never listens to what you’re saying to her she just goes and does what she wants and never mind the person who is calling Get rid of it worst experience I’ve ever had and I’ve been with you since 95
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Phaedrus Rusuk
(@PhaedrusUK) reported
@VodafoneUK It's a bundle on the PAYG1 plan (tariff). It's not a separate, different PAYG plan or tariff. Your website is down! Or can a PAYG1 plan user change to Anytime or Simply PAYG plans if they contact Vodafone? Ok, I'll use the term Plan, not tariff.
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Zoeey
(@weezoeey) reported
Dear @VodafoneUK when a customer calls asking to confirm that an extra will not be renewed, that’s does not mean remove ASAP and causing issues when they’re trying to do their shopping...
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CreamCrackeredWordsmith
(@UrbanWordsmith) reported
Every time I asked Paul - if that is his real name - to cancel my @virginmedia, he asked why I would want to leave and go to a "more expensive" provider. Over and over again I asked him to cancel, and every time he replied with that same claim and question. @VodafoneUK 4/
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Tina Skates
(@TinaSkates1) reported
@VodafoneUK absolutely disgusted with your customer service , I’ve had on going issues with you for the last 4 weeks and still having problems even though I cancelled my contract with you last Sunday terrible service. Are your staff half asleep as they are now working from home
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Ian Grody
(@pickled_tinker) reported
12 days ago I contacted @VodafoneUK to repair a faulty @madebygoogle Pixel 3a. Still hasn't been collected, despite being promised now 4 times it will be. They even claim they sent out prepaid envelopes, which too haven't turned up. I made a mistake joining this network.
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Beccy
(@dinostar25) reported
@VodafoneUK I have had no broadband and intermittent mobile signal/data (H+ max) since 4pm. When I spoke to Vodafone for help I was told it must be a problem with my devices. Really?! What a coincidence!? Been left without data or broadband, living alone, during a pandemic.
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Tina Skates
(@TinaSkates1) reported
@VodafoneUK the worst customer service people ever !! I’m sure half of them has just got out of bed !!!
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Mrs Willis
(@MrsWillis20) reported
@VodafoneUK - you are a SHAMBLES. Thanks for ruining our Friday night on top of a 3 day long pain in the arse process. Your service in its entirety is Awful! @MrComplaintBox - check this one out!!
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Juli Anderson
(@Calibraturbo) reported
@VodafoneUK my broadband is down and my phone line sounds like a wasps nest AGAIN, and there is no customer support at this time and no other way to log a fault, the lack of service from Vodafone really makes BT look good.
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Victoria Anderson
(@Victori84362497) reported
@VodafoneUK Can you tell me why my credit score has still not been amended after your team admitting the error and telling me it had on the 12/12/20 please? My contract ended January 2020 and I’m still having issues with you now!!!