Vodafone outages and service status in Eckington, England

Problems in the last 24 hours in Eckington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Eckington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Eckington, England

Latest outage, problems and issue reports in Eckington and nearby locations:

• 
  Grace Stokes (@graciestokes) reported 5 minutes ago from Chesterfield, England

  @Ch4Rr133 @photo4u6 @VodafoneUK Mines down too 😔😔😔

• 
  #MONKOUT (@steelcityowl91) reported 12 minutes ago from Dinnington, England

  Don’t ever join @VodafoneUK for your home broadband shocking services and awful customer services so glad I’m leaving to join @skytv on 9th November

• 
  Robin Palmer (@robbiederby) reported 13 minutes ago from Derbyshire, England

  Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

• 
  Simon Beckett (@bornablade) reported 16 minutes ago from Sheffield, England

  @VodafoneUK had no broadband/internet all day. Not just us, looks like a lot in our area looking at our Facebook group. Can’t get through to anyone on phone. Apps not working. Help!! S2 area been out since I got up at 5am #Vodafonedown #vodafone

• 
  simon (@sihackett86) reported 20 minutes ago from Sheffield, England

  @VodafoneUK hello is anyone going to answer me please this is my 3rd tweet and 1dm please I am new customer and i want to check something please not a very good start

• 
  paulgoodall (@paulgoodall19) reported 22 minutes ago from Matlock, England

  @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

• 
  Marc (@MDN099) reported 22 minutes ago from Sheffield, England

  @VodafoneUK - I've been a loyal customer since 2002. I'm about to upgrade, do you offer any loyalty discounts, deals etc?

• 
  Kate Brown (@OfficialBrownie) reported 31 minutes ago from Sheffield, England

  Now 6 days no service and no help online @VodafoneUK you are a disgrace

• 
  Just Craig (@JustCraigyp) reported 36 minutes ago from Sheffield, England

  Ahhh another day, another day without phone signal or services! @VodafoneUK

• 
  Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported 39 minutes ago from Sheffield, England

  @uptheblades @VodafoneUK Its usually ok, not really had problems before

• 
  Delwar Ullah (@Sheffield128) reported 42 minutes ago from Aston cum Aughton, England

  @VodafoneUK Your Toby assistant is absolutely rubbish she never listens to what you’re saying to her she just goes and does what she wants and never mind the person who is calling Get rid of it worst experience I’ve ever had and I’ve been with you since 95

• 
  Linford-san (@LINF0RDJames) reported 43 minutes ago from Dinnington, England

  @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

• 
  David Oxley (@davidoxley1982) reported 45 minutes ago from Sheffield, England

  @VodafoneUK customer service is so bad .

• 
  Robin Palmer (@robbiederby) reported 45 minutes ago from Derbyshire, England

  @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

• 
  Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported 46 minutes ago from Sheffield, England

  @Claireebear218 @VodafoneUK I've never really had any issues with them before 🙏 hopefully be back on soon. Looks like he'll be working this weekend! X

• 
  Matt Foley (@MrMattF17) reported 50 minutes ago from Rotherham, England

  @VodafoneUK why is your customer service so appallingly bad? Live chat, phone and instore. Wanted an additional line but zero help. Useless!

• 
  Riz (@rizdem) reported 51 minutes ago from Sheffield, England

  @VodafoneUK what’s going on my broadband is down comes back online for a minute then back off!!

• 
  Ry 🏳️‍🌈 (@RyyyyRyyy) reported 54 minutes ago from Chesterfield, England

  @VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???

• 
  Rob Turner (@runningrobderby) reported 58 minutes ago from Derbyshire, England

  @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

• 
  Sonia Roome (@RoomeSonia) reported 59 minutes ago from Derbyshire, England

  @VodafoneUK Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaz1313 (@pursseyg) reported 6 minutes ago

  @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).

• 
  Or Sassur (@Orsassur2) reported 7 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Brianlfc0210 (@brianlfc0210) reported 11 minutes ago

  @Kevmac7 @VodafoneUK Terrible service

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 Ray Wallis 🇬🇧🇺🇲 (@RayWallis) reported 17 minutes ago

  @Iromg @VodafoneUK I ditched them 10 years ago along with all the other big names, no customer care and all too big and greedy

• 
  Steve Harris🐺🦞 🇺🇦 (@SteveJHarris) reported 18 minutes ago

  @VodafoneThreeUK @VodafoneUK @ThreeUK In the last month the Three signal in Stonehaven town centre, Aberdeenshire has deteriorated beyond belief. You can sometimes make a call but nothing else. What has happened?

• 
  Dave (@davegarryfish) reported 18 minutes ago

  On a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 19 minutes ago

  @Iromg @VodafoneUK If you really want to know what it's like to be screwed on mobile phone tariffs, you should be a PAYG customer like me. cc. @Jasmineeec6

• 
  Alan Handyman (@AlanHandyman4u) reported 20 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  adyh (@EuclidAlgorithm) reported 21 minutes ago

  @Katielou86x @Iromg @VodafoneUK Hmmm.... I thought you lot hated cancel culture. I'm sticking with them, their service and prices are brilliant.

• 
  Daisy Büsel (@daisybusel) reported 22 minutes ago

  Hi, @VodafoneUK - I’ve lost my broadband connection in SE11, London. The network status checker says there is a local outage - do you know when it will be fixed? Thanks