Vodafone outages and service status in Oughtibridge, England
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- Vodafone generated 0 outage signals in the last 24 hours around Oughtibridge, including 0 direct reports.
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Problems in the last 24 hours in Oughtibridge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Oughtibridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Oughtibridge, England
Latest outage, problems and issue reports in Oughtibridge and nearby locations:
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Paul Goodyear (@pgudge) reported from Cudworth, England@RingGo_parking Very sorry for the delay! No I’m on the current public release. However it would appear it was @VodafoneUK issues as when tried other apps they were slow to update or not connect at all.
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Dan Unwin (@dannyunwin) reported from Skelmanthorpe, England@bt_uk Phone and broadband with @VodafoneUK but lines provided by openreach. It was @bt_uk engineers in the cab when it all went slow.
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Mark (aka Mad Dog) 🏴 (@hockeybhoy) reported from Sheffield, EnglandSo @VodafoneUK, apparently you don’t do cash top ups for PAYG in your stores anymore. Changed 5 weeks ago I got told. My Mam has been a Customer of yours for years. No communication, nothing. She’s not impressed.
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Paul (@scholep2) reported from Sheffield, England@VodafoneUK @steve_sps Hmmm, except when you do that it takes you to a list of options, none of which are relevant and when you specify what you are looking for help with “computer says no”. Maybe if the advisers were actually real people there might be a chance you could help…….?
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lynne robertson (@lrobertson12) reported from Stannington, EnglandAnyone know how to speak to a real person at @VodafoneUK @VodafoneGroup.? I have a recurring problem with my phone and it’s impossible ti find anyone to talk to.
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simon (@sihackett86) reported from Sheffield, England@VodafoneUK I am.need of help please can someone help me I see people getting replies but me is there am issue all I want is to ask somthing abouty contract
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Riz (@rizdem) reported from Sheffield, England@VodafoneUK what’s going on my broadband is down comes back online for a minute then back off!!
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Laurence Weight (@WeightLaurence) reported from Eckington, England@VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting
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David Oxley (@davidoxley1982) reported from Sheffield, England@VodafoneUK customer service is so bad .
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lauren lomas (@Lomasx) reported from Sheffield, EnglandAnybody else having issues with @VodafoneUK today?? Internet down and terrible signal. #vodafone
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dazzer (@spud279) reported from Oughtibridge, England@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Marc (@MDN099) reported from Sheffield, England@VodafoneUK - I need to speak to someone about a technical issue with my phone. Can someone contact me please.
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@NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Kate Brown (@OfficialBrownie) reported from Sheffield, EnglandTerrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE
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Pat (@Sheffieldlady1) reported from Sheffield, England@VodafoneUK Hi I keep getting texts about codes I haven't requested but the link to go to unrecognised codes doesn't work.
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Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported from Sheffield, England@uptheblades @VodafoneUK Its usually ok, not really had problems before
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James Little (@jimjamyahauk) reported from Sheffield, England@VodafoneUK @mjquinnhq @WeAreOpenreach poor poor full fibre install. Rubbish left, building dust left, plants squished & worst of all didn't listen just talked over me when I asked for it to be installed somewhere specific and forced it to be where I didn't want it.imgs in thread
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Roberts (@HvrRoberts) reported@VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!
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investigator (@surelock_) reported@VodafoneUK investing £11 million, but I still do not get a signal at home, totally reliant on the internet !
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Gem (@welsh_girlie) reported@VodafoneUK Broadband activated last Friday. Tried to login the app. The forgotten username button doesn’t work and when I press forgot password it tells me a password is needed. Scrapped that and logged in online and it’s saying my first bill is double what it should be!?!
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jean harris (@jeanharris0603) reported@Iromg @VodafoneUK Data so that they can talk to underage girls. **** @VodafoneUK
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IRIS (@brandirisx) reported@VodafoneUK i’m currently walking through the east midlands from ipswich to manchester and i haven’t had any roaming data or calls on my phone for 3 days now, i’ve activated my new sim after my phone was stolen a few weeks ago but i still don’t have access to maps or essential information that would make this journey way more easier, please help
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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John Barr (@JohnBarrUK) reportedSo @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬
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taxilez (@taxilez) reported@VodafoneUK your apps been down two days how do expect me to pay the bill??
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Nannyof2 (@CayC73) reported@VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !
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Brianlfc0210 (@brianlfc0210) reported@Kevmac7 @VodafoneUK Terrible service