Vodafone Outage Report in Matlock, Derbyshire, England
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E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (19%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Liam
(@mrliamt) reported
from
Codnor, England
@VodafoneUK i have spent almost 9 hours of calls over 5 months trying to separate accounts and you still can't get it right. Can someone please call me before I cancel my contract.
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Sonia Roome
(@RoomeSonia) reported
from
Derbyshire, England
@VodafoneUK Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls.
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Sonia Roome
(@RoomeSonia) reported
from
Derbyshire, England
Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls #vodafoneuk
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NINA HODSON 🌿
(@nina123h) reported
from
Derbyshire, England
Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤
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forest forever
(@forestforever11) reported
from
Hucknall under Huthwaite, England
@VodafoneUK @markjohnsonhome Once my contract is up I’ll leave never to return you pandering weaklings.
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Amy Greatorex
(@AmyGreatorex) reported
from
Chesterfield, England
@VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose
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Alexandra Wood
(@Alicatikins) reported
from
Derbyshire, England
@VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.
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ian mclaren
(@ianmclaaren) reported
from
Heage, England
@VodafoneUK We never had dongles we just learned
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Amy Greatorex
(@AmyGreatorex) reported
from
Chesterfield, England
This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline
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Ry 🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???
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Alison Parker-Bedlow 💙
(@AllsSwell) reported
from
Derbyshire, England
@VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali
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Laurence Weight
(@WeightLaurence) reported
from
Eckington, England
@VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting
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Rob Turner
(@runningrobderby) reported
from
Derbyshire, England
@thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.
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Sammy McHugh
(@chimp1984) reported
from
Bolsover, England
@ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...
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Barry Lewis
(@CllrBarryLewis) reported
from
Wessington, England
@VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Nikki 🌹
(@Kale_eesi) reported
from
Matlock, England
@VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?
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Laurence Weight
(@WeightLaurence) reported
from
Eckington, England
@RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....
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Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VodafoneUK Yeah I'm not arsed about the logic about trade in and how the trade in price is applied. I really just wanted to know what my current handset is worth and how much it might offset a new handset.. but I guess George was too busy to help.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Heather
(@turnerhmt) reported
I see the service has not improved since @VodafoneUK merged with @ThreeUK . After almost 24 hours I'm still unable to make or receive calls in central London.
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Dan R
(@SweetAsAMoose) reported
@ThreeUK making and receiving calls has been down all day long. What an earth is going on? This has already happened this year back in January. I thought you have now teamed up with @VodafoneUK for a so called "Better Service". It's been far from that for the last few years now!
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Mihaela Filipescu
(@mamapanda58) reported
@RobertBalaam @ThreeUK @VodafoneUK The same outage was on the 23rd of January.five months ago
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🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧
(@Adamh29A) reported
@EE @VodafoneUK this never happened with yous I may be back
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Robert Balaam
(@RobertBalaam) reported
@ThreeUK Is this a network simplification issue after the @VodafoneUK merger?
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Timmo 🖖🏴
(@Trekkygeek) reported
@Cliffinkent @ThreeUK @VodafoneUK LOL. Yeah, you make a good point. They're all as bad as each other really.
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Jude Speakz da God
(@AnakhinofEdo1) reported
What did I say about this unholy matrimony between @ThreeUK and @VodafoneUK ? 2 of the worst coming together? Now, all @ThreeUK customers are screwed. Hahahahaha.
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Marc McMullen
(@marcmc1984) reported
@ThreeUK Companies getting worse, and just partnered with @VodafoneUK to make the biggest UK network. Time to come out of my contract now that I didn't agree to be with Vodafone
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paasam7
(@paasam007) reported
@hannyc84 @ThreeUK @VodafoneUK VodafoneUK also not working now
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Ricky G (PoisonKop)
(@RichGrannell) reported
Yet again the @ThreeUK network is down. Just after announcing that the merger with @VodafoneUK has been completed. Brilliant!