Vodafone outages and service status in Matlock, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Matlock, England

The most recent Vodafone outage reports came from the following cities: Ilkeston.

City	Problem Type	Report Time
Ilkeston	Internet	21 days ago
Ilkeston	Wi-fi	21 days ago
Ilkeston	Internet	2 months ago
Ilkeston	Internet	3 months ago

Community Discussion

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Vodafone Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  Robin Palmer (@robbiederby) reported 35 seconds ago from Derbyshire, England

  Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

• 
  Amy Greatorex (@AmyGreatorex) reported 3 minutes ago from Chesterfield, England

  This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline

• 
  Ry 🏳️‍🌈 (@RyyyyRyyy) reported 5 minutes ago from Chesterfield, England

  @VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???

• 
  Nikki 🌹 (@Kale_eesi) reported 6 minutes ago from Matlock, England

  @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

• 
  Alexandra Wood (@Alicatikins) reported 7 minutes ago from Derbyshire, England

  @VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.

• 
  Sonia Roome (@RoomeSonia) reported 9 minutes ago from Derbyshire, England

  @VodafoneUK Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls.

• 
  Karen Davies (@nuttyslack3) reported 20 minutes ago from Crich, England

  @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!

• 
  Laurence Weight (@WeightLaurence) reported 23 minutes ago from Eckington, England

  @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

• 
  Pete Gerrard (@PeteGerrard) reported 30 minutes ago from Derbyshire, England

  @VodafoneUK Full of false promises. Lies, Lies and more Lies. Please don’t sign up with Vodafone. Learn from my poor experience!

• 
  NINA HODSON 🌿 (@nina123h) reported 32 minutes ago from Derbyshire, England

  Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤

• 
  paulgoodall (@paulgoodall19) reported 37 minutes ago from Matlock, England

  @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

• 
  Nick Mellor (@nickmellor35) reported 39 minutes ago from South Wingfield, England

  @LewisHamilton @VodafoneUK Maybe you could tell them to fix my broadband then Lewis. It would be much appreciated.

• 
  Grace Stokes (@graciestokes) reported 40 minutes ago from Chesterfield, England

  @Ch4Rr133 @photo4u6 @VodafoneUK Mines down too 😔😔😔

• 
  Karen Davies (@nuttyslack3) reported 47 minutes ago from Crich, England

  @VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!

• 
  Laurence Weight (@WeightLaurence) reported 51 minutes ago from Eckington, England

  @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

• 
  Joshua Smith (@SmithJournalist) reported 52 minutes ago from Alfreton, England

  @benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.

• 
  forest forever (@forestforever11) reported 55 minutes ago from Hucknall under Huthwaite, England

  @VodafoneUK @markjohnsonhome Once my contract is up I’ll leave never to return you pandering weaklings.

• 
  gav (@gavc2) reported 55 minutes ago from Matlock, England

  Looking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!

• 
  Sammy McHugh (@chimp1984) reported 59 minutes ago from Bolsover, England

  @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

• 
  Miss Brindley (@BrindleyMiss) reported 59 minutes ago from South Normanton, England

  @VodafoneUK @VodafoneUK really disappointed with the service that I have received over the past 2 days. 3 members of your staff said I was eligible for your veryme rewards & there was a problem with my account & to ring a number of which upon being answered say that they are not be contacted

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Davies (@_MarkD) reported 3 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

• 
  Mhabib (@mhabib18) reported 7 minutes ago

  @O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK

• 
  bryony (@bryonycdc) reported 9 minutes ago

  avoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.

• 
  Rob Smith (@robsmithrugby) reported 14 minutes ago

  What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

• 
  Daniel Pybus (@danielpybus) reported 15 minutes ago

  @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

• 
  shar (@sharloola) reported 19 minutes ago

  yes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week

• 
  blu’sfreepalestine (@tyskjamie) reported 19 minutes ago

  @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.

• 
  AB (@bally1001) reported 19 minutes ago

  @VodafoneUK is seriously terrible to deal with. 🙈🙈

• 
  Bri Hammond (@big1481b) reported 22 minutes ago

  @VodafoneUK avoid this company shambles no customer support lies and no internet

• 
  CD_Zombie (@CD_Zombiee) reported 23 minutes ago

  @VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist