Vodafone

Vodafone Outage Report in Matlock, Derbyshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Matlock, Derbyshire, England 09/01/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent Vodafone outage reports came from the following cities: Ilkeston.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomBelper Total Blackout
United KingdomChesterfield Internet
United KingdomChesterfield Wi-fi
United KingdomChesterfield Phone
United KingdomMatlock Internet

Community Discussion

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Vodafone Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • Alicatikins Alexandra Wood (@Alicatikins) reported from Derbyshire, England

    @VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.

  • SmithJournalist Joshua Smith (@SmithJournalist) reported from Alfreton, England

    @benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.

  • runningrobderby Rob Turner (@runningrobderby) reported from Derbyshire, England

    @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

  • ianmclaaren ian mclaren (@ianmclaaren) reported from Heage, England

    @VodafoneUK We never had dongles we just learned

  • AmyGreatorex Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    @VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose

  • AmyGreatorex Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Eckington, England

    @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Eckington, England

    @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

  • Kale_eesi Nikki 🌹 (@Kale_eesi) reported from Matlock, England

    @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

  • AllsSwell Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England

    @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!

  • chimp1984 Sammy McHugh (@chimp1984) reported from Bolsover, England

    @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

  • stigzy Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VodafoneUK Yeah I'm not arsed about the logic about trade in and how the trade in price is applied. I really just wanted to know what my current handset is worth and how much it might offset a new handset.. but I guess George was too busy to help.

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!

  • paulgoodall19 paulgoodall (@paulgoodall19) reported from Matlock, England

    @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

  • RyyyyRyyy Ry 🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

  • MrPopup2 Rich Hart (@MrPopup2) reported from Heanor and Loscoe, England

    @VodafoneUK Hi my broadband should have been activated yesterday but is still not working

  • CllrBarryLewis Barry Lewis (@CllrBarryLewis) reported from Wessington, England

    @VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidBashford David Bashford (@DavidBashford) reported

    @VodafoneUK Customer Service is shocking today. Even worse it appears purposeful. #Vodafone

  • mjnutley Martin (@mjnutley) reported

    @VodafoneUK hi, looking to unlock an iPhone on Voda to use on another network,on the form it states re the number “This must be for the SIM that’s used in the phone you want to unlock” so is that the number on the new sim on new network or the number on the previous Vodafone sim?

  • sb45169114 . (@sb45169114) reported

    @VodafoneUK @barnardos Vodaphone complaints line officially, worst than Carlsberg complaints line!. Been on for 40mins, just hideous music!!! Think when renewing contracts!!!!

  • CBarrett1994 C Barrett (@CBarrett1994) reported

    Disappointed yet unsurprised. Just weeks after @VodafoneUK delivered a new router due to connection issues with the last, speeds have dropped by half and the connection is so unstable it makes using the internet incredibly difficult.

  • catrionapalooza Catriona (@catrionapalooza) reported

    It's bad enough that @VodafoneUK won't let me change the name on my account from my full legal name that feels like a needle in my chest every time I see it, but continuing to use it in marketing texts even after I've opted out is bordering on abusive.

  • flossyfrills Flossy Frills (@flossyfrills) reported

    @VodafoneUK Getting totally fed up now. Please can someone help solve my problem regarding VEA. Now being told on chat I've not applied but I have.

  • jarekd Jarek (@jarekd) reported

    Waiting for a courier who i have no idea if or when they'll turn up. In a 4-story building (on top floor naturally) with a broken lift and a dodgy intercom. Fun times thanks to @VodafoneUK #vodafonetreats...

  • fenhammer Steve Missen (@fenhammer) reported

    You, @VodafoneUK I sent you a DM. I suggest you answer it or my direct debit is cancelled before end of trade today. Your incompetence and your crap services are staggering

  • rachid_xexion90 Rachid Elboukhari (@rachid_xexion90) reported

    @VodafoneUK I’ve been without service for over a week now since upgrading my plan. Your team are ignoring me on DM and have refused to provide a pac code so I can take my number to another provider. Please assist ASAP or I will report the matter to trading standards

  • ab97646884 ab (@ab97646884) reported

    @VodafoneUK I have been waiting over 4 Weeks for my giffy bag to arrive made over 6 calls during this time and still NO BAG!!! What is going on, I am appalled at this service, your agents are useless