Vodafone

Vodafone Outage Report in Matlock, Derbyshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Matlock, Derbyshire, England 12/28/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent Vodafone outage reports came from the following cities: Ilkeston and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomAlfreton Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Wi-fi

Community Discussion

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Vodafone Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • runningrobderby Rob Turner (@runningrobderby) reported from Derbyshire, England

    @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Eckington, England

    @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

  • _Laurengracex Lauren💀⚡️ (@_Laurengracex) reported from Ilkeston, England

    @VodafoneUK are THE worst phone company to have a contract with!!! PLEASE AVOID THEM AT ALL COSTS!!!!!!!

  • stigzy Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VodafoneUK Yeah I'm not arsed about the logic about trade in and how the trade in price is applied. I really just wanted to know what my current handset is worth and how much it might offset a new handset.. but I guess George was too busy to help.

  • CllrBarryLewis Barry Lewis (@CllrBarryLewis) reported from Wessington, England

    @VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!

  • paulgoodall19 paulgoodall (@paulgoodall19) reported from Matlock, England

    @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

  • AllsSwell Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England

    @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

  • AmyGreatorex Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline

  • SmithJournalist Joshua Smith (@SmithJournalist) reported from Alfreton, England

    @benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

  • chimp1984 Sammy McHugh (@chimp1984) reported from Bolsover, England

    @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

  • _Laurengracex Lauren💀⚡️ (@_Laurengracex) reported from Ilkeston, England

    @VodafoneUK are THE worst company to have a phone contract with! AVOID THEM AT ALL COSTS!!! you are vile!!!!

  • RyyyyRyyy Ry 🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???

  • MrPopup2 Rich Hart (@MrPopup2) reported from Heanor and Loscoe, England

    @VodafoneUK Hi my broadband should have been activated yesterday but is still not working

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

  • Kale_eesi Nikki 🌹 (@Kale_eesi) reported from Matlock, England

    @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Eckington, England

    @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

  • 46Webby adam webster (@46Webby) reported from Matlock, England

    I’ve cancelled now with @VodafoneUK..terrible service and no stock

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ShowkatAli2012 Ali Showkat (@ShowkatAli2012) reported

    @VodafoneUK Your network is awful, switched over from BT and I regret it, slow internet everywhere I go, their excuse is that it’s where I live, I use wifi at home.

  • nlc2983 NLC (@nlc2983) reported

    @SamsungMobile I upgraded to the Z flip 3 in Feb 22 and the screen protector is cracked directly in the fold which has now caused an air bubble. @VodafoneUK want me to wipe my phone to have this looked at under warranty but that seems extreme! For a screen protector. Help please

  • theleestanley Lee Stanley (@theleestanley) reported

    Wtf is wrong with @VodafoneUK today 🤬

  • CharneyZD Chantal Dawson (@CharneyZD) reported

    @VodafoneUK Hi, it’s all sorted now - but we had 3 iPhones between us - all different models and no 4G for any. I would’ve thought that Prague wouldn’t be an issue for 4G?!

  • dazzpauls Darren Pauls (@dazzpauls) reported

    @VodafoneUK Can u just fix the problem you’ve acknowledged there is instead?

  • JohnRadoux John Radoux (@JohnRadoux) reported

    For an IT company, @VodafoneUK systems are breathtakingly poor. They are comfortably the worst mobile company and I must bite the bullet and change…

  • hanni22 Hannah (@hanni22) reported

    @lisa_molyneux @VodafoneUK Thats ridiculous. I haven’t had a new phone in years now so thought I’d treat myself. Ended up with sky mobile and so far so good

  • DavidAkinsanya David O Akinsanya (@DavidAkinsanya) reported

    @JohnRadoux @VodafoneUK I had a year long fight to end a data contract as I was unable to use it from home as the signal was non existent - I really dislike them

  • LBTAB LBTAB (@LBTAB) reported

    @VodafoneUK Can honestly say your service is appalling - approx 7 days now to port a number. Original Vodafone number disconnected, technical issues on 24th Aug, told will be working in 24 hours, 27th August, told another 72 hours (bank holiday) again on 31st, 1st, 2nd and today

  • lisa_molyneux lisamolyneux83 (@lisa_molyneux) reported

    @hanni22 @VodafoneUK I was with Vodafone for years then they put my bill up to £70 a month without informing me. Went to UW and never looked back £15 a month for unlimited data, calls and texts. I would never go back also x