Vodafone

Vodafone Outage Report in Matlock, Derbyshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Matlock, Derbyshire, England 12/07/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent Vodafone outage reports came from the following cities: Alfreton, Ilkeston, Chesterfield and Langley Mill.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlfreton Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Wi-fi
United KingdomLangley Mill Wi-fi
United KingdomChesterfield Internet

Community Discussion

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Vodafone Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Eckington, England

    @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

  • MrPopup2 Rich Hart (@MrPopup2) reported from Heanor and Loscoe, England

    @VodafoneUK Hi my broadband should have been activated yesterday but is still not working

  • _Laurengracex Lauren💀⚡️ (@_Laurengracex) reported from Ilkeston, England

    @VodafoneUK are THE worst company to have a phone contract with! AVOID THEM AT ALL COSTS!!! you are vile!!!!

  • 46Webby adam webster (@46Webby) reported from Matlock, England

    I’ve cancelled now with @VodafoneUK..terrible service and no stock

  • CllrBarryLewis Barry Lewis (@CllrBarryLewis) reported from Wessington, England

    @VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!

  • gavc2 gav (@gavc2) reported from Matlock, England

    Looking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

  • Kale_eesi Nikki 🌹 (@Kale_eesi) reported from Matlock, England

    @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

  • SmithJournalist Joshua Smith (@SmithJournalist) reported from Alfreton, England

    @benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.

  • stigzy Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VodafoneUK Yeah I'm not arsed about the logic about trade in and how the trade in price is applied. I really just wanted to know what my current handset is worth and how much it might offset a new handset.. but I guess George was too busy to help.

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!

  • _Laurengracex Lauren💀⚡️ (@_Laurengracex) reported from Ilkeston, England

    @VodafoneUK are THE worst phone company to have a contract with!!! PLEASE AVOID THEM AT ALL COSTS!!!!!!!

  • runningrobderby Rob Turner (@runningrobderby) reported from Derbyshire, England

    @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

  • BrindleyMiss Miss Brindley (@BrindleyMiss) reported from South Normanton, England

    @VodafoneUK @VodafoneUK really disappointed with the service that I have received over the past 2 days. 3 members of your staff said I was eligible for your veryme rewards & there was a problem with my account & to ring a number of which upon being answered say that they are not be contacted

  • chimp1984 Sammy McHugh (@chimp1984) reported from Bolsover, England

    @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

  • paulgoodall19 paulgoodall (@paulgoodall19) reported from Matlock, England

    @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

  • BrindleyMiss Miss Brindley (@BrindleyMiss) reported from South Normanton, England

    @VodafoneUK @VodafoneUK then I made a complaint to a manager and he said I was not eligible. So what is the point! A lot of time wasted for 0 result #annoyed

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Eckington, England

    @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Aaron_Gane Aaron Gane (@Aaron_Gane) reported

    @VodafoneUK To go with a different company once my contract is up. Fed up of your site saying I have good signal when I don't. Hopefully my #VodafoneTreats is allowing me to end the contract 9 months early 🤞🤞🤞

  • MariaJesusV Maria J. Verdugo 🌳 (@MariaJesusV) reported

    @VodafoneUK I’ve tried it all. Connects to the modem but has no internet. Run diagnostics, says no internet. Called Vodafone says it’s an outage. But all houses around have internet. We haven’t had wifi in weeks…

  • vixbits33 Vikki (@vixbits33) reported

    @VodafoneUK please will someone help! Broadband down in NN4 since the 29th, have had a shed load of different excuses, and now saying could be Tuesday! More than just me affected and not a single call from Vodafone, I’m having to chase! Shocking service!

  • Nervana_1 Nervana Mahmoud (@Nervana_1) reported

    @VodafoneUK Dear Vodafone Please help. My mobile was lost and ordered a new sim card. But you request me to reactivate via a verification code sent to my lost device. This is simply madness. I tried to log on to my account , but again, you won’t let me do that without my mobile that is LOST

  • JenniferSausage Jennifer Nell Smith (@JenniferSausage) reported

    @VodafoneUK I have completed security and now you’re telling me I have my own personal details incorrect. Ridiculous. Please provide an email address so that I can put my complaint in writing.

  • chrischevcheval 🇬🇧 Chev 🇵🇹 (@chrischevcheval) reported

    @VodafoneUK Received awful customer service in the recent 5/6 weeks! So bad we had to cancel our landline & internet order with you...Now contemplating changing mobile contract, bloody awful AVOID these guys for landline and internet connection! #awfulservice #sobad

  • yamesh Yamesh (@yamesh) reported

    @VodafoneUK Hi - it would be *really* helpful if you updated opening hours on your website for the holiday season. A wasted trip to replace a broken phone today (all the other network shops were open!) Tried to call to check too, which referred me to website

  • LeahTheZebra Leah The Zebra (@LeahTheZebra) reported

    @VodafoneUK I’ve never done resolutions. I’m hoping though that this is the year myself and my fiancé get married (supposed to get married May 2020) after three postponements because of Covid restrictions. I hope this year is a much better and happier year for all 🥰

  • SarahHeleneuk Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    @VodafoneUK .. this is supposed to be 78mbs !! It's interesting how your network monitoring notes when I'm running speedtest .. as the next 5 runs pumped up my data rate to 76mbs .. but for how long? #vodafoneovercontendedconnections

  • Lisa_price1984 Lisa (@Lisa_price1984) reported

    @VodafoneUK Happy New Year! Mine is to backup my phone to the Cloud. I've never done it and been lucky not to have lost anything but I really need to get around to doing it! #VodafoneTreats