Vodafone

Vodafone Outage Report in Matlock, Derbyshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Matlock, Derbyshire, England 05/10/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent Vodafone outage reports came from the following cities: Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomChesterfield Wi-fi
United KingdomChesterfield Phone
United KingdomMatlock Internet
United KingdomChesterfield Internet
United KingdomMatlock Phone

Community Discussion

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Vodafone Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • stigzy Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VodafoneUK Yeah I'm not arsed about the logic about trade in and how the trade in price is applied. I really just wanted to know what my current handset is worth and how much it might offset a new handset.. but I guess George was too busy to help.

  • runningrobderby Rob Turner (@runningrobderby) reported from Derbyshire, England

    @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

  • AllsSwell Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England

    @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!

  • forestforever11 forest forever (@forestforever11) reported from Hucknall under Huthwaite, England

    @VodafoneUK @markjohnsonhome Once my contract is up I’ll leave never to return you pandering weaklings.

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

  • AmyGreatorex Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    @VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose

  • Alicatikins Alexandra Wood (@Alicatikins) reported from Derbyshire, England

    @VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.

  • CllrBarryLewis Barry Lewis (@CllrBarryLewis) reported from Wessington, England

    @VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Eckington, England

    @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

  • ianmclaaren ian mclaren (@ianmclaaren) reported from Heage, England

    @VodafoneUK We never had dongles we just learned

  • chimp1984 Sammy McHugh (@chimp1984) reported from Bolsover, England

    @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

  • RyyyyRyyy Ry 🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???

  • SmithJournalist Joshua Smith (@SmithJournalist) reported from Alfreton, England

    @benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.

  • paulgoodall19 paulgoodall (@paulgoodall19) reported from Matlock, England

    @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Eckington, England

    @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

  • AmyGreatorex Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline

  • Kale_eesi Nikki 🌹 (@Kale_eesi) reported from Matlock, England

    @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

  • nina123h NINA HODSON 🌿 (@nina123h) reported from Derbyshire, England

    Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • arfurenglish anthony english (@arfurenglish) reported

    @VodafoneUK The person who deserves some #VodafoneTreats the most is my wife - both of us working from home but she's been on the shielding list for the last 12 month, so not allowed to leave home for most of it added to that she lost both parents late last year. So a pretty crap 12 months!

  • TomLittlehales Tom Littlehales (@TomLittlehales) reported

    @VodafoneUK It's clearly a large outage, so why not do what what everyone is expecting and just provide an update for everyone? Instead Vodafone's acting as if tens of people are all simultaneously have issues and it's a coincidence.

  • sharoneclane Sharon Lane (@sharoneclane) reported

    @VodafoneUK Hi, I have a Sure Signal which normally works well but I’ve had problems since Monday. Phone keeps sporadically losing signal despite all Sure Signal lights being on. Then it suddenly has full signal again. I’ve reset SS several times but no joy. Can you help please?

  • AnnieEwa Ania (@AnnieEwa) reported

    @VodafoneUK @Fordo2016 So you havent answered to the complain or addressed anybody else BUT the good comment? Never will I ever have a phone with Vodafone. Disgraceful.

  • startyyy vaudron thomas (@startyyy) reported

    @VodafoneUK I have been trying the last couple of days to find a solution. Right now it’s clear: 60pounds a month, no international cover as it should be when we signed 5years ago, 650pounds to cancel. Is that normal?

  • leanneflan Leanne Forster (@leanneflan) reported

    @VodafoneUK My momma has been wonderful. After being furloughed from work, she's allowed me to move back home, supported me, come out of retirement to work on the test and trace service, and generally been an all round good egg. She's also been driving me back and forth to my volunteering

  • Amylovespink83 Amy Murphy (@Amylovespink83) reported

    @VodafoneUK The person who deserves some #vodafonetreats the most is my partner Simon. He works at sea and was unable to get home straight away when I was taken ill and in hospital. He’s due back to work soon and his phone is damaged now. So a new phone would really help us both 🙏

  • N19785 N O E L 🌈☕🚘🎢 (@N19785) reported

    @VodafoneUK If your thinking of taking up the great offers on Vodafone broadband, think again.. 7 days since installation, over 8 hours on phone, no connection, no sign of connection, every call ends in wait 72 hours for them to try to resolve. Appalling service ☹

  • KrishnaGandhi Krishna Gandhi (@KrishnaGandhi) reported

    Does anyone else have service issues with @VodafoneUK broadband. Constantly drops connection. Customer support is a waste of time.

  • miiixedmadness *~{Rachel}~* (@miiixedmadness) reported

    @VodafoneUK I understand that you're trying to help via DMs but waiting for 20 mins in between each message is extremely time consuming. Can you provide a direct number for the broadband team? (who won't ask me to go online to troubleshoot?) thank you