Vodafone Outage Report in Matlock, Derbyshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (21%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent Vodafone outage reports came from the following cities: Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Wi-fi | |
| Chesterfield |
Phone | |
| Matlock |
Internet | |
| Chesterfield |
Internet | |
| Matlock |
Phone | |
| Chesterfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Rob Turner
(@runningrobderby) reported
from
Derbyshire, England
@thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.
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Sonia Roome
(@RoomeSonia) reported
from
Derbyshire, England
@VodafoneUK Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls.
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Alexandra Wood
(@Alicatikins) reported
from
Derbyshire, England
@VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.
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Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VodafoneUK Yeah I'm not arsed about the logic about trade in and how the trade in price is applied. I really just wanted to know what my current handset is worth and how much it might offset a new handset.. but I guess George was too busy to help.
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.
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Barry Lewis
(@CllrBarryLewis) reported
from
Wessington, England
@VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!
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forest forever
(@forestforever11) reported
from
Hucknall under Huthwaite, England
@VodafoneUK @markjohnsonhome Once my contract is up I’ll leave never to return you pandering weaklings.
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Nikki 🌹
(@Kale_eesi) reported
from
Matlock, England
@VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Sammy McHugh
(@chimp1984) reported
from
Bolsover, England
@ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...
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Amy Greatorex
(@AmyGreatorex) reported
from
Chesterfield, England
@VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose
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paulgoodall
(@paulgoodall19) reported
from
Matlock, England
@VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice
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Laurence Weight
(@WeightLaurence) reported
from
Eckington, England
@VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting
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NINA HODSON 🌿
(@nina123h) reported
from
Derbyshire, England
Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤
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Ry 🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???
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Amy Greatorex
(@AmyGreatorex) reported
from
Chesterfield, England
This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline
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Laurence Weight
(@WeightLaurence) reported
from
Eckington, England
@RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....
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Alison Parker-Bedlow 💙
(@AllsSwell) reported
from
Derbyshire, England
@VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali
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ian mclaren
(@ianmclaaren) reported
from
Heage, England
@VodafoneUK We never had dongles we just learned
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Sonia Roome
(@RoomeSonia) reported
from
Derbyshire, England
Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls #vodafoneuk
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Jones - A Thousand Miles 🇺🇦
(@atmrtwbike) reported
@VodafoneUK One more question. When I activate a pre-paid service, do I need to register address details?
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Tedwyn Bladey
(@TedwynBladey) reported
@VodafoneUK Reliable no. And why are you offering my package to new customers £8 cheaper? So much for loyalty. I'm out on contract and will cancel. Why penalise those who have been with you for 5 years🤔
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Ross
(@RossJNicholson) reported
@benjamincohen @VodafoneUK I think I’d probably start by asking for proof that I was a customer.
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Dominic Arnall
(@Dominicarnall) reported
@benjamincohen @VodafoneUK I had this. Someone had stolen my identity. First move is to get a credit report from Experian that will list all credit in your name (do you can cancel anything else) then refute the charges one at a time. Afraid this was a bit of a slog. All the best
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DamienChallenger
(@DamienChalleng1) reported
@VodafoneUK Hi! Yes, they’ve done all they can to be fair. @WeAreOpenreach on the other hand have failed to turn up and they have yet to respond to the complaint
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Anna
(@annaklap) reported
@VodafoneUK Ok but did you just read my message? 191 says that there’s a high volume of calls and won’t take my call. I’m now stuck and can’t cancel it. Is there another number I can call? @VodafoneUK
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Todd
(@Marctolson1) reported
@VodafoneUK trying to get through to you is an absolute joke, weeks now zero service in the area & all you offer is a robot that can’t answer nothing
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louiseowusu
(@louisekwarteng) reported
Is anyone having issues with @VodafoneUK Internet on their phones? Mine has been very intermittent and cuts out at inopportune moments. My friend said she had similar problems on Saturday. But please let me know.
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leafnode2
(@leafnode2) reported
@VodafoneUK any clue as to how long the outage in #gloucester is going to go on for? Is this some form of trick to get people to switch to your service with a 4G backup router?
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.
(@masonoleary3) reported
@VodafoneUK you’ve blocked my sim hurry up and get back to me, I can’t ring because no signal cheers for that and can’t speak to a robot because your website is down, once again cheers for that