Vodafone Outage Report in Matlock, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent Vodafone outage reports came from the following cities: Matlock and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Internet | |
| Chesterfield |
Internet | |
| Matlock |
Phone | |
| Chesterfield |
Wi-fi | |
| Dronfield |
Internet | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Rich Hart
(@MrPopup2) reported
from
Heanor and Loscoe, England
@VodafoneUK Hi my broadband should have been activated yesterday but is still not working
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!
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Lauren💀⚡️
(@_Laurengracex) reported
from
Ilkeston, England
@VodafoneUK are THE worst phone company to have a contract with!!! PLEASE AVOID THEM AT ALL COSTS!!!!!!!
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Pete Gerrard
(@PeteGerrard) reported
from
Derbyshire, England
@VodafoneUK Full of false promises. Lies, Lies and more Lies. Please don’t sign up with Vodafone. Learn from my poor experience!
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Joshua Smith
(@SmithJournalist) reported
from
Alfreton, England
@benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.
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Laurence Weight
(@WeightLaurence) reported
from
Eckington, England
@RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....
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Miss Brindley
(@BrindleyMiss) reported
from
South Normanton, England
@VodafoneUK @VodafoneUK then I made a complaint to a manager and he said I was not eligible. So what is the point! A lot of time wasted for 0 result #annoyed
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.
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Miss Brindley
(@BrindleyMiss) reported
from
South Normanton, England
@VodafoneUK @VodafoneUK really disappointed with the service that I have received over the past 2 days. 3 members of your staff said I was eligible for your veryme rewards & there was a problem with my account & to ring a number of which upon being answered say that they are not be contacted
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paulgoodall
(@paulgoodall19) reported
from
Matlock, England
@VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice
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Sammy McHugh
(@chimp1984) reported
from
Bolsover, England
@ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...
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Lauren💀⚡️
(@_Laurengracex) reported
from
Ilkeston, England
@VodafoneUK are THE worst company to have a phone contract with! AVOID THEM AT ALL COSTS!!! you are vile!!!!
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Barry Lewis
(@CllrBarryLewis) reported
from
Wessington, England
@VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!
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adam webster
(@46Webby) reported
from
Matlock, England
I’ve cancelled now with @VodafoneUK..terrible service and no stock
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Nick Mellor
(@nickmellor35) reported
from
South Wingfield, England
@LewisHamilton @VodafoneUK Maybe you could tell them to fix my broadband then Lewis. It would be much appreciated.
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!
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Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VodafoneUK Yeah I'm not arsed about the logic about trade in and how the trade in price is applied. I really just wanted to know what my current handset is worth and how much it might offset a new handset.. but I guess George was too busy to help.
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gav
(@gavc2) reported
from
Matlock, England
Looking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!
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Nikki 🌹
(@Kale_eesi) reported
from
Matlock, England
@VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Stewart
(@Hooty1981) reported
@O2 will you answer ya phone if i give up and cancel @VodafoneUK ???
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Tom Neal
(@TomNeal89) reported
@VodafoneUK I know about the iPhone as I was ordering I just can’t believe how every year you manage to be worse at managing the volume of traffic. For a big communications company it’s a poor show that your phone lines and website get crippled. Please sort it out for the future!
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Craig
(@craig330d) reported
@VodafoneUK hi Voda, I’ve spend literally 3 hrs talking to people from your customer services. Can someone who knows what they are talking about and has integrity, ie doesn’t lie (seriously!) get in touch? Ideally a manager who has abilities.
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Captain Chaos
(@davidgmurray) reported
@Vitt2TsNoC @joelycett @VodafoneUK I had a similar experience with Vodafone. I will never use them again. Good luck
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liz
(@lizzynuo) reported
@VodafoneUK your contact us page on your site doesn’t even work. I’ve been trying to speak to an advisor all morning… my contract has ended and I want to cancel my plan.
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kris clark
(@clarkyne23) reported
@VodafoneUK whats the crack with the NHS discount code not working keeps crashing at checkout?? Went to the shop chocolate fire guard comes to mind ……????
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Scott McAneny
(@S80Mc) reported
@VodafoneUK ha to one of the worst UK mobile operators at the minute. 1hr wait to speak then put on hold, 2hrs, beep beep, line goes dead. No call back
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L-J Brown
(@LJBrown1986) reported
@VodafoneUK absolutely appalled at the treatment I have received since Thursday. You cut me off incorrectly, I still have no services and your Customer Service is absolutely SHOCKING telling me they can’t hear me and to call back in 3 hours! Absolutely fuming doesn’t cover it.
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WARREN SHEPHERD
(@womasterg) reported
@VodafoneUK Any chance u can let me know when the maintenance on the mast near portree on the isle of Skye is likely to be done the signal has been terrible for 2 weeks ?
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Vittoria Gallagher
(@Vitt2TsNoC) reported
@VodafoneUK @brynna87 Yes. And surely you know they're having technical issues that mean they can not hear customers on the phones? OR was that a lie?