Vodafone

Vodafone Outage Report in Matlock, Derbyshire, England

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The latest reports from users having issues in Matlock come from postal codes DE4.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Matlock, Derbyshire, England 10/06/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent Vodafone outage reports came from the following cities: Matlock and Ilkeston.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Phone
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomBelper Total Blackout
United KingdomChesterfield Internet
United KingdomChesterfield Wi-fi

Community Discussion

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Vodafone Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • runningrobderby Rob Turner (@runningrobderby) reported from Derbyshire, England

    @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Eckington, England

    @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

  • Alicatikins Alexandra Wood (@Alicatikins) reported from Derbyshire, England

    @VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.

  • SmithJournalist Joshua Smith (@SmithJournalist) reported from Alfreton, England

    @benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.

  • AllsSwell Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England

    @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

  • AmyGreatorex Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    @VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose

  • RyyyyRyyy Ry 🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Eckington, England

    @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

  • ianmclaaren ian mclaren (@ianmclaaren) reported from Heage, England

    @VodafoneUK We never had dongles we just learned

  • paulgoodall19 paulgoodall (@paulgoodall19) reported from Matlock, England

    @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

  • Kale_eesi Nikki 🌹 (@Kale_eesi) reported from Matlock, England

    @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

  • stigzy Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VodafoneUK Yeah I'm not arsed about the logic about trade in and how the trade in price is applied. I really just wanted to know what my current handset is worth and how much it might offset a new handset.. but I guess George was too busy to help.

  • chimp1984 Sammy McHugh (@chimp1984) reported from Bolsover, England

    @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

  • nina123h NINA HODSON 🌿 (@nina123h) reported from Derbyshire, England

    Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

  • AmyGreatorex Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline

  • forestforever11 forest forever (@forestforever11) reported from Hucknall under Huthwaite, England

    @VodafoneUK @markjohnsonhome Once my contract is up I’ll leave never to return you pandering weaklings.

  • CllrBarryLewis Barry Lewis (@CllrBarryLewis) reported from Wessington, England

    @VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • T394N T (NEW ACCOUNT) (@T394N) reported

    @VodafoneUK sort out your wifi it’s been down for hours and the last time it was down for 3 days straight. absolutely sick of it i’m about to change networks

  • Diana83543399 Diana (@Diana83543399) reported

    @VodafoneUK 10 is a magic number, I guess...will be terminating my contract with @VodafoneUK in December. Will buy a new phone and end the contract as the signal is rubbish lately. You guys never understood how much I needed a new phone. #loyalcustumer treated like 💩

  • Dexter_Alrighty Dexter Almighty (@Dexter_Alrighty) reported

    @VodafoneUK WTF is this?!?

  • tooraretodieto Dean (@tooraretodieto) reported

    @VodafoneUK never works, get a better broadband provider

  • Rage_Against_TV Skeletor (@Rage_Against_TV) reported

    @VodafoneUK No offence, but your team are useless and full of excuses. 1 laptop, plugged into Ethernet pulling 350mbps on a supposed 900mbps package? That’s ****. It’s fine. I’m going to the ombudsman with all my evidence. I’m done being fobbed off by you and @CityFibre

  • MrZ3st Oliver (@MrZ3st) reported

    @VodafoneUK started my new contract today and getting no 4g and minimal 3g at my home address. Please tell me this is a temporary problem?

  • JonEForeman Jonathan Foreman (@JonEForeman) reported

    @VodafoneUK the main reason to switch from #vodafone is that it is literally impossible to speak to its ‘customer service’

  • markwolvo Mark Jones (@markwolvo) reported

    @CityFibre had fttp installed last Wednesday, still not working today. Raised the issue with @VodafoneUK immediately and they passed it over to yourselves. Still waiting for @CityFibre to contact me for an engineer visit. Nearly a week without any internet!!

  • FieryBiscuitss robert priestley (@FieryBiscuitss) reported

    Day 11 of @VodafoneUK losing my phone, and unable to give me a replacement. Don't worry though, my case has been 'escalated'. I feel so valued... #AvoidVodafone. @ThreeUK would you treat your customers like this? Thinking of moving...

  • JonEForeman Jonathan Foreman (@JonEForeman) reported

    @VodafoneUK Even the DM just puts you in touch with an automated system which says ‘I do not understand the problem’.