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Vodafone

Vodafone Outage Report in Ilkeston, Derbyshire, England

Why is my Vodafone service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Ilkeston come from postal codes DE7 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Vodafone

Vodafone is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Ilkeston, England

The most recent Vodafone outage reports came from the following cities: Derby, Ilkeston, and Nottingham.

CityProblem TypeReport Time
Derby Phone 7 days ago
Ilkeston Internet 13 days ago
Ilkeston Internet 24 days ago
Nottingham Phone 2 months ago
Derby Total Blackout 2 months ago
Mansfield Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • JontyLevine
    Jonty Levine (@JontyLevine) reported from West Bridgford, England

    @VodafoneUK I phoned up customer service and it's fixed now. Turned out to be a billing issue even though I already provided the correct payment details. Weird. But I'm glad the issue didn’t persist for longer than a day.

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!

  • _Laurengracex
    Lauren💀⚡️ (@_Laurengracex) reported from Ilkeston, England

    @VodafoneUK are THE worst company to have a phone contract with! AVOID THEM AT ALL COSTS!!! you are vile!!!!

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!

  • stigzy
    Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VodafoneUK Yeah I'm not arsed about the logic about trade in and how the trade in price is applied. I really just wanted to know what my current handset is worth and how much it might offset a new handset.. but I guess George was too busy to help.

  • toland_liam
    liam toland (@toland_liam) reported from Sandiacre, England

    @VodafoneUK superfast 2! Just missed 2 goals due to the crapness of your service

  • Kale_eesi
    Nikki 🌹 (@Kale_eesi) reported from Matlock, England

    @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

  • _Laurengracex
    Lauren💀⚡️ (@_Laurengracex) reported from Ilkeston, England

    @VodafoneUK are THE worst phone company to have a contract with!!! PLEASE AVOID THEM AT ALL COSTS!!!!!!!

  • LauraGrahamRVN
    Laura Graham (@LauraGrahamRVN) reported from Annesley, England

    @VodafoneUK I don't have a New Years Resolution, but I'd still love the cash to spend on my baby! If I won the competition, I MAY use some of the cash on the gym... and a good portion on @pizzahut because I'm a new mum and bloody deserve it because it is HARD WORK. #VeryMeRewards

  • masonrj1
    Robert Mason (@masonrj1) reported from Wysall, England

    @VodafoneUK @EE asked for early termination fee to be waived on one of my 5 accounts at #vodafone no acknowledgement of loyalty to waive a fee. It took me over TWO hours to sort... Let’s hope EE service has better service!!! 😢 #badexperience #nointerest #notbothered

  • yemi_king_me
    Yemi ♔ King (@yemi_king_me) reported from Beeston, England

    Aaaaaatrrrrrrrgggghhhh @VodafoneUK or @Apple why since the lastest upgrade to iPhone do I get “call failed” error! I’ve tried to make the same call 5 times and it keeps cutting out. Which one of you can help me and if so can you call me as I can’t seem to dial out 😣😣😣😣😣😣

  • MrPopup2
    Rich Hart (@MrPopup2) reported from Heanor and Loscoe, England

    @VodafoneUK Hi my broadband should have been activated yesterday but is still not working

  • TGibiino
    Toni Gibiino (@TGibiino) reported from Beeston, England

    @LeishmanChris @VodafoneUK Only took 1 hr 16 mins in the end. You get to that point where you think it might be easier to hang up and try again.

  • s_clarke78
    Simon Clarke (@s_clarke78) reported from Chellaston, England

    @VodafoneUK hey, was very pleased with the move from sky fibre to you at the start but the last 2 weeks has seen consistent drop outs in internet connectivity, router rebooted no other changes prior to the issue starting.

  • DoubleJay180
    Jason Jordan (@DoubleJay180) reported from Cotgrave, England

    @VodafoneUK have you seen this think I found my line problem!!!!

  • Badgerman93
    Simon Meyrick (@Badgerman93) reported from Sutton in Ashfield, England

    @VodafoneUK I need to get some help with my internet service please because I'm at the point where I'm gonna smash the router to pieces

  • Swoody1500
    Stuart Wood (@Swoody1500) reported from Sandiacre, England

    @VodafoneUK hi. Just wondering if handest order are delayed, or if problem with my order please

  • paulgoodall19
    paulgoodall (@paulgoodall19) reported from Matlock, England

    @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

  • Miss_Danielle82
    Miss Danielle⭐⭐ (@Miss_Danielle82) reported from Stapleford, England

    @VodafoneUK your customer service is a absolute disgrace. I have been waiting 10 days for a refund, now you’re telling me that is my banks mistake which I can prove with bank statements it isn’t. I am absolutely furious and will be cancelling my contracts with you 😡😡😡😡

  • SmithJournalist
    Joshua Smith (@SmithJournalist) reported from Alfreton, England

    @benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Miss_B_KS2
    Miss B (@Miss_B_KS2) reported

    I can't get help from Vodafone with an issue. (A pack hasn't been sent out on a phone return get a discount on the contract.) Have been trying to resolve this in stores and through helplines since October. Will someone solve the issue if I complain on social media?🧐 @VodafoneUK

  • 7stunna7
    stunna➐ (@7stunna7) reported

    @vodafoneuk 20 years and my internets down

  • Charlbeck71
    Charlbeck Jewellers (@Charlbeck71) reported

    @VodafoneUK "Thank you for you patience"? I messaged you at 7.16PM, Your replied at 12.38AM 5 hours later! Appalling Customer service.

  • lydxa_grxce
    lydia (@lydxa_grxce) reported

    @VodafoneUK This is the second time this EXACT same thing has happened since we’ve been with Vodafone. Not impressed with the customer service or broadband

  • Xeonikz
    Xeonikz (@Xeonikz) reported

    @VodafoneUK i’m not sure exactly what connection is being blocked, all i know is that something is not allowing a connection to go through to the Launcher which is restricting it from updating, and i have not used this app with vodafone service since i haven’t used it in years

  • grant_pearmain
    Grant pearmain (@grant_pearmain) reported

    @VodafoneUK Let down is not the word 20 years I've been with Vodafone and spent thousands of pounds , I keep getting put on hold, people passing me about , lying to me , hanging up , bad lines and poor spoken English, something needs to be done , this is why I have taken to social media

  • EbzTheRealist
    Essence (@EbzTheRealist) reported

    Really tired of @VodafoneUK texting me all this marketing crap despite me sending the STOPSMS message

  • nelltent
    Jude Butler (@nelltent) reported

    @VodafoneUK superb customer service to sort out a stolen mobile phone. Efficient young man sorted it all. Handset blocked, new sim in the post, proof of purchase and proof phone has been reported stolen for insurance. @lborouniversity students keep an eye on your phones!!

  • Mich2604
    Michelle M (@Mich2604) reported

    @iamjbohemia @VodafoneUK I thought the same - been with them over 20yrs but after issues these past few weeks not so sure

  • dragaoazul
    Francisco (@dragaoazul) reported

    @CityFibre , do you have such a poor backend system to allow the upgrade? Or is it poor definition of responsabilities on the @VodafoneUK side?