Vodafone Outage in Nottingham, England

Has @VodafoneUK taken £1 off every PAYG customer who upgraded to IOS14 last night? A scandal for @joelycett to follow up on?

So impressed with @VodafoneUK. I am currently their mobile customer. Looking for a better broadband deal. Sadly my current provider @Virgin could not offer me a good deal. My deal went from £30 to £50!! They couldn't offer me their new customer deal. Didn't want to keep our

@VodafoneUK Yeah I'm not arsed about the logic about trade in and how the trade in price is applied. I really just wanted to know what my current handset is worth and how much it might offset a new handset.. but I guess George was too busy to help.

@VodafoneUK have you seen this think I found my line problem!!!!

@VodafoneUK hi. Just wondering if handest order are delayed, or if problem with my order please

@benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.

@LeishmanChris @VodafoneUK Only took 1 hr 16 mins in the end. You get to that point where you think it might be easier to hang up and try again.

@VodafoneUK @EE asked for early termination fee to be waived on one of my 5 accounts at #vodafone no acknowledgement of loyalty to waive a fee. It took me over TWO hours to sort... Let’s hope EE service has better service!!! 😢 #badexperience #nointerest #notbothered

@VodafoneUK I need to get some help with my internet service please because I'm at the point where I'm gonna smash the router to pieces

@VodafoneUK hey, was very pleased with the move from sky fibre to you at the start but the last 2 weeks has seen consistent drop outs in internet connectivity, router rebooted no other changes prior to the issue starting.

@VodafoneUK I phoned up customer service and it's fixed now. Turned out to be a billing issue even though I already provided the correct payment details. Weird. But I'm glad the issue didn’t persist for longer than a day.

@VodafoneUK your customer service is a absolute disgrace. I have been waiting 10 days for a refund, now you’re telling me that is my banks mistake which I can prove with bank statements it isn’t. I am absolutely furious and will be cancelling my contracts with you 😡😡😡😡

@VodafoneUK I don't have a New Years Resolution, but I'd still love the cash to spend on my baby! If I won the competition, I MAY use some of the cash on the gym... and a good portion on @pizzahut because I'm a new mum and bloody deserve it because it is HARD WORK. #VeryMeRewards

@VodafoneUK superfast 2! Just missed 2 goals due to the crapness of your service

@VodafoneUK Hi my broadband should have been activated yesterday but is still not working

@VodafoneUK are THE worst company to have a phone contract with! AVOID THEM AT ALL COSTS!!! you are vile!!!!

@VodafoneUK are THE worst phone company to have a contract with!!! PLEASE AVOID THEM AT ALL COSTS!!!!!!!

Aaaaaatrrrrrrrgggghhhh @VodafoneUK or @Apple why since the lastest upgrade to iPhone do I get “call failed” error! I’ve tried to make the same call 5 times and it keeps cutting out. Which one of you can help me and if so can you call me as I can’t seem to dial out 😣😣😣😣😣😣

@VodafoneUK why does your online chat never seem to work. Had multiple browsers opened for hours and not one has connected.

@VodafoneUK @VodafoneUK then I made a complaint to a manager and he said I was not eligible. So what is the point! A lot of time wasted for 0 result #annoyed

@VodafoneUK My home broadband has been down since 10.30am. Can you advise when it will be operational again?

Disgusting service once again from @VodafoneUK Can't wait until my contract is up in July and I can leave to another network

@VodafoneUK I have sent you a DM. You have messed me about for weeks. Please reply ASAP to fix the situation.

Be aware @VodafoneUK will not cancel a distance sold phone contract, within the 14 day cooling off period, immediately. They will attempt to string it out, charging customers who have been unable to use their 'services' for an unspecified time. @BBCWatchdog @BBCYourMoney. 🤔

@VodafoneUK check out the chat history I made with your service online. My account number is 7058078657

@VodafoneUK @YouTube Vodafone is a terrible company! I did not receive my order (unlimited sim and device). I asked them to resend, and they refused. Then, I ask them to cancel my order, and they transfer my chat to the whole company's department with no solution.

I’d have previously recommended Vodafone to everyone, but honestly if you’re considering swapping network do not use @VodafoneUK - I regret renewing my contract with them. 0 customer loyalty and shocking service. Don’t get tied into a contract like I have. Avoid them!

I really don’t like to take anything out on call handlers, as it’s not their fault, but I REALLY cannot stay patient anymore. Someone from @VodafoneUK is about to get an earful. DO NOT USE THIS NETWORK!!!!

Hi @VodafoneUK - I've been on hold for a life-numbing number of minutes today and Friday... still no answer from your customer services. All I want to do is change my moving dates 😭🏠

@VodafoneUK the trade in tool for S10s. My S10 has 1 small chip in the screen and several tiny unnoticeable scratches (only appear in a certain light due to the poor screen glass used.... Easiest phone screen to scratch in history) does this mean I can't benefit from the tool?