Vodafone service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Heanor and Loscoe, England

The most recent Vodafone outage reports came from the following cities: Derby, Ilkeston, and Nottingham.

City	Problem Type	Report Time
Derby	Phone	8 days ago
Ilkeston	Internet	13 days ago
Ilkeston	Internet	24 days ago
Nottingham	Phone	2 months ago
Derby	Total Blackout	2 months ago
Mansfield	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported 1 minute ago from Rainworth, England

  @MikeDWinter @GeorgeMonbiot @VodafoneUK BUT, we live on the edge of the village next to country side, mobile signal from all networks is crap, yet a couple of miles away 5G, it’s a iPhone at warp speed ! But we all pay the same ?

• 
  Inspector Gadget (@InspectorG80) reported 7 minutes ago from West Bridgford, England

  Has @VodafoneUK taken £1 off every PAYG customer who upgraded to IOS14 last night? A scandal for @joelycett to follow up on?

• 
  Barry Lewis (@CllrBarryLewis) reported 10 minutes ago from Wessington, England

  @VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!

• 
  ian mclaren (@ianmclaaren) reported 10 minutes ago from Heage, England

  @VodafoneUK We never had dongles we just learned

• 
  Mark.Birdy (@mark_birdy) reported 10 minutes ago from Hilton, England

  @VodafoneUK what going on with the signal today in Hilton. Barely any signal and no Internet???

• 
  forest forever (@forestforever11) reported 13 minutes ago from Hucknall under Huthwaite, England

  @VodafoneUK @markjohnsonhome Once my contract is up I’ll leave never to return you pandering weaklings.

• 
  Liam (@mrliamt) reported 21 minutes ago from Codnor, England

  @VodafoneUK i have spent almost 9 hours of calls over 5 months trying to separate accounts and you still can't get it right. Can someone please call me before I cancel my contract.

• 
  Sonia Roome (@RoomeSonia) reported 24 minutes ago from Derbyshire, England

  Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls #vodafoneuk

• 
  Laura Graham (@LauraGrahamRVN) reported 25 minutes ago from Annesley, England

  @VodafoneUK I like the fact it won't hang out your back pocket like the normal phone style currently does. Less likely for it to be nicked 👍🤞 #GalaxyZFlip3

• 
  Chris hesketh (@cwis75) reported 28 minutes ago from Clifton, England

  @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

• 
  Elizabeth (@MOLLYBRUSH1903) reported 30 minutes ago from West Bridgford, England

  @MsChrisTwit @GeorgeMonbiot @VodafoneUK They have been crap as far as I’m concerned. Four weeks since I sent in Grant of Probate. Twitter help request manned by immature unprofessional presumably youngsters who “hope” it will work out whilst being unable to directly contact them

• 
  Alison Parker-Bedlow 💙 (@AllsSwell) reported 32 minutes ago from Derbyshire, England

  @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

• 
  NINA HODSON 🌿 (@nina123h) reported 33 minutes ago from Derbyshire, England

  Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤

• 
  Alexandra Wood (@Alicatikins) reported 34 minutes ago from Derbyshire, England

  @VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.

• 
  Robin Palmer (@robbiederby) reported 34 minutes ago from Derbyshire, England

  Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

• 
  Rob Turner (@runningrobderby) reported 57 minutes ago from Derbyshire, England

  @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

• 
  Sonia Roome (@RoomeSonia) reported 59 minutes ago from Derbyshire, England

  @VodafoneUK Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls.

• 
  Robin Palmer (@robbiederby) reported 59 minutes ago from Derbyshire, England

  @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 59 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

• 
  Shaz (@Shaz_UK_SOT) reported 59 minutes ago from Hilton, England

  @VodafoneUK absolutely horrendous signal in Derby

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas Kinski (@streetwolf15) reported 7 minutes ago

  @VodafoneUK So far, the change to Vodafone brodband is the biggest mistake I've made, every now and then the internet is unavailable, but Vodafone does not see any problems.

• 
  Campbell Forsyth (@ForsythCampbell) reported 9 minutes ago

  thanks @VodafoneUK it's been a blast, but charging me more for a new phone and contract than a new customer after 12+ years of being with you... not on...@EE over to you i think

• 
  Tracey Goule (@TraceyGoule) reported 10 minutes ago

  @VodafoneUK signal is absolutely shocking. We always had to use sure signal to get any coverage and now you have stopped that. Think I will be going elsewhere when my contract ends after years of being a customer of yours.

• 
  lala (@ilababu) reported 16 minutes ago

  @VodafoneUK your customer service is shockingly awful! I was mis-sold a plan, despite calling 3 times to sort out and raising a complaint...now just been hung up on! Sort yourselves out or I'm going to EE!!

• 
  P x (@_paigelouisexo) reported 19 minutes ago

  I didn’t just sit on hold for 30 minutes to @VodafoneUK for them to put the phone down on me. 😤

• 
  nik (@gadget112) reported 25 minutes ago

  @VodafoneUK so been cut off twice from Vodaphone customer service which is terrible No call back and I’m supposed to sit waiting in a queue because staff are sat a home and there’s not enough staff to work worst service ever

• 
  Ross Farquhar (@Ross_Farquhar19) reported 25 minutes ago

  @VodafoneUK No one answering phones, chat not working, website not working when you get to checkout. Anyone would think you’re trying to not sell any phones #Vodafonedown

• 
  Jwjajwjss (@gt00210) reported 25 minutes ago

  @VodafoneUK got through to the very last step in signing my new contract online for an iPhone 13, when the website crashes. You've already taken the money from my bank, but the order clearly hasn't been placed. Well done. I also have no email and your support team been useless

• 
  Chris (@Cwebb_1980) reported 30 minutes ago

  @VodafoneUK VODAFONE don’t give a shite about anyone you have to force compensation out of them or a reduction treat customers like crap. Should treat customers like ROYALTY

• 
  Marmite Mustafi (@KastratiMet) reported 30 minutes ago

  @VodafoneUK @vodafonesupportone one of the worst, worst ever customer service I have received EVER, 2 mob contracts, broadband, 4 weeks, trying to sort them out, I have spent only yesterday 6 hours, being transferred from Incompetent to Incompetent advisor.