Vodafone Outage Report in Derbyshire, England
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Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Joshua Smith (@SmithJournalist) reported from Alfreton, England@benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.
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Rob Turner (@runningrobderby) reported from Derbyshire, England@thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.
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Rich Hart (@MrPopup2) reported from Heanor and Loscoe, England@VodafoneUK Hi my broadband should have been activated yesterday but is still not working
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Laurence Weight (@WeightLaurence) reported from Eckington, England@VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting
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Karen Davies (@nuttyslack3) reported from Crich, England@VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!
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Laurence Weight (@WeightLaurence) reported from Eckington, England@RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....
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Barry Lewis (@CllrBarryLewis) reported from Wessington, England@VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!
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Miss Brindley (@BrindleyMiss) reported from South Normanton, England@VodafoneUK @VodafoneUK really disappointed with the service that I have received over the past 2 days. 3 members of your staff said I was eligible for your veryme rewards & there was a problem with my account & to ring a number of which upon being answered say that they are not be contacted
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gav (@gavc2) reported from Matlock, EnglandLooking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!
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Robin Palmer (@robbiederby) reported from Derbyshire, EnglandCurrently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.
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Robin Palmer (@robbiederby) reported from Derbyshire, England@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Miss Brindley (@BrindleyMiss) reported from South Normanton, England@VodafoneUK @VodafoneUK then I made a complaint to a manager and he said I was not eligible. So what is the point! A lot of time wasted for 0 result #annoyed
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, EnglandThis is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline
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Nikki 🌹 (@Kale_eesi) reported from Matlock, England@VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?
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Ry 🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???
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Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England@VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali
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ian mclaren (@ianmclaaren) reported from Heage, England@VodafoneUK We never had dongles we just learned
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adam webster (@46Webby) reported from Matlock, EnglandI’ve cancelled now with @VodafoneUK..terrible service and no stock
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Karen Davies (@nuttyslack3) reported from Crich, England@VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!
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paulgoodall (@paulgoodall19) reported from Matlock, England@VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Susie Symes (@susiesymes1) reported@simonbg12 Oh dear, I’m sorry to hear. After a few years struggling for hours on the phone trying to resolve issues with @VodafoneUK, and dealing with regularly shifting answers, we switched to Zen. Where there is a very different and positive attitude.
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Debs G x (@dallas8527) reported@VodafoneUK is there a problem with the broadband? For 3 days we have not been able to watch sky glass or anything requiring WiFi. We have done a speed test and it is 0.35 MBPS? Have unplugged the router but still useless?
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Shefali (@shefaliTIG) reported@Top_CashBack By closer look, I am expecting my earnings now and not in another 3 months or 3 years, who knows. Why do you run promotions with @VodafoneUK if you can't keep up with the payouts for customers? I wish I had never chosen you now, the whole process is ridiculous.
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Gurpreet Singh (@gsCounselling) reported@VodafoneUK It has taken 6 days to get here but your guys have finally booked an openreach engineer to come out to resolve the problem tomorrow. 1 week after the broadband was upgraded. I tried your DM option, the BOT will not get me to an advisor.
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Stìobhan 🏴 (@AnMacDhuibh) reported@VodafoneUK is anyone available to deal with a customer!! DM me today or all payments will be cancelled 😡
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Bridget1918 (@linzi2018) reported@VodafoneUK What’s the point I ring you, you then put me on hold ring @CityFibre to why my internet not working & I get differing updates everyday, no one ever rings me back! You say you get regular updates from then but they only seem to come when I ask for them!
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GothGirlGoneGrey (@gothgirlgrey) reported@VodafoneUK Absolutely dire service. Cant get through on the phone. Hours spent online chatting to a bot. My sim is disconnected and reconnected to solve signal issues which it didn't resolve and not my bill is £18 a month higher because the person who disconnevted it removed the discount!
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Brownie™ (@BlazeOfBrownie) reported@VodafoneUK Hi, yes it works when I login there, just the app that doesn't load. I have an android phone - OnePlus 6T. Why do you need the number/name?
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Lizz Robinson (@lizz_robinson) reported@VodafoneUK what's the issue in Manchester (M13) the Internet has been like dial up all say.
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Gayle Writes ✍️ (@mealygarage) reported@VodafoneUK Hi. The My Vodafone app is saying it doesn't currently support the plan connected with my device's SIM card.