Vodafone outages and service status in Derbyshire, England
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- Vodafone generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
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Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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paulgoodall (@paulgoodall19) reported from Matlock, England@VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice
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gav (@gavc2) reported from Matlock, EnglandLooking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!
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Pete Gerrard (@PeteGerrard) reported from Derbyshire, England@VodafoneUK Full of false promises. Lies, Lies and more Lies. Please don’t sign up with Vodafone. Learn from my poor experience!
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Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England@VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali
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Pete Gerrard (@PeteGerrard) reported from Derbyshire, England@VodafoneUK Yes. Cancel my contract as I don’t agree to your latest proposed variation.
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Joshua Smith (@SmithJournalist) reported from Alfreton, England@benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, EnglandThis is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline
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Barry Lewis (@CllrBarryLewis) reported from Wessington, England@VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!
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Miss Brindley (@BrindleyMiss) reported from South Normanton, England@VodafoneUK @VodafoneUK really disappointed with the service that I have received over the past 2 days. 3 members of your staff said I was eligible for your veryme rewards & there was a problem with my account & to ring a number of which upon being answered say that they are not be contacted
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forest forever (@forestforever11) reported from Hucknall under Huthwaite, England@VodafoneUK @markjohnsonhome Once my contract is up I’ll leave never to return you pandering weaklings.
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Nikki 🌹 (@Kale_eesi) reported from Matlock, England@VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?
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Ry 🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???
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Robin Palmer (@robbiederby) reported from Derbyshire, EnglandCurrently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.
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Grace Stokes (@graciestokes) reported from Chesterfield, England@Ch4Rr133 @photo4u6 @VodafoneUK Mines down too 😔😔😔
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NINA HODSON 🌿 (@nina123h) reported from Derbyshire, EnglandJust before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤
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adam webster (@46Webby) reported from Matlock, EnglandI’ve cancelled now with @VodafoneUK..terrible service and no stock
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ian mclaren (@ianmclaaren) reported from Heage, England@VodafoneUK We never had dongles we just learned
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Karen Davies (@nuttyslack3) reported from Crich, England@VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!
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Rob Turner (@runningrobderby) reported from Derbyshire, England@thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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RedJD77-78-81-84-05-19 (@RedsfanJD) reported@VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach
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Teresa (@xxxteresaxxx) reported@VodafoneUK I find it very inappropriate that I’ve reached out as I’m struggling with my bill and your customer service advisor has tried to pressure me into buying a new phone contract! Then when I’ve said no hasn’t been able to help me at all and closed the online chat 😡
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Gabriel The Messenger 🏴 (@steptothestars) reportedYet again @VodafoneUK another 2hr call and promised a manager call back, nothing again. Now on the phone again to you. What is the problem here ? Is it employing foreigners that barely speak English 🤔 Or are you just so incompetent that nobody has a clue 🤔
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Manni (@MSG_112) reported@VodafoneUK broadband is down in Wv14 8nh. Is this an outage?
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zara (@zara64935) reported@VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable
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Gav (@gav_hadden) reportedDiabolical service from @VodafoneUK . Recently upgraded to a new plan that was then cancelled in error through no fault of my own. Had to set up brand new order at higher price then to be told activation date will not be until 28.04 Currently without any broadband. Leaving now
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Michael Berry (@michael91510009) reportedSeems bizarre that despite being on the phone for over an hour @VodafoneUK has told me that I’m unable to raise a complaint by phone, despite their policy say I can. Hmm a phone company that you can’t complain by phone ? ?
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Jack (@Blessedwickett) reported@VodafoneUK hopeless service 3 phone calls I have been a customer for years and decided to do my gamepass through you and pay £22.99 a month. I have now been told by Micrsoft they didnt receive payment from you and have cancelled said gamepass and now I have to pay again.
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MS (@_MartynStacey) reported@VodafoneUK @vodafone has terrible customer service
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Child of God (@LilKonfuse) reportedDear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.