Vodafone outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Sonia Roome (@RoomeSonia) reported 8 seconds ago from Derbyshire, England

  @VodafoneUK Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls.

• 
  gav (@gavc2) reported 23 seconds ago from Matlock, England

  Looking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!

• 
  Nikki 🌹 (@Kale_eesi) reported 5 minutes ago from Matlock, England

  @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

• 
  Pete Gerrard (@PeteGerrard) reported 16 minutes ago from Derbyshire, England

  @VodafoneUK Yes. Cancel my contract as I don’t agree to your latest proposed variation.

• 
  Sonia Roome (@RoomeSonia) reported 22 minutes ago from Derbyshire, England

  Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls #vodafoneuk

• 
  Joshua Smith (@SmithJournalist) reported 24 minutes ago from Alfreton, England

  @benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.

• 
  Liam (@mrliamt) reported 26 minutes ago from Codnor, England

  @VodafoneUK i have spent almost 9 hours of calls over 5 months trying to separate accounts and you still can't get it right. Can someone please call me before I cancel my contract.

• 
  ian mclaren (@ianmclaaren) reported 27 minutes ago from Heage, England

  @VodafoneUK We never had dongles we just learned

• 
  paulgoodall (@paulgoodall19) reported 27 minutes ago from Matlock, England

  @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

• 
  Ry 🏳️‍🌈 (@RyyyyRyyy) reported 30 minutes ago from Chesterfield, England

  @VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???

• 
  Robin Palmer (@robbiederby) reported 34 minutes ago from Derbyshire, England

  @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

• 
  Rob Turner (@runningrobderby) reported 40 minutes ago from Derbyshire, England

  @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

• 
  Miss Brindley (@BrindleyMiss) reported 40 minutes ago from South Normanton, England

  @VodafoneUK @VodafoneUK then I made a complaint to a manager and he said I was not eligible. So what is the point! A lot of time wasted for 0 result #annoyed

• 
  Rhys Adams (@rhysadams) reported 40 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Laurence Weight (@WeightLaurence) reported 45 minutes ago from Eckington, England

  @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

• 
  Miss Brindley (@BrindleyMiss) reported 47 minutes ago from South Normanton, England

  @VodafoneUK @VodafoneUK really disappointed with the service that I have received over the past 2 days. 3 members of your staff said I was eligible for your veryme rewards & there was a problem with my account & to ring a number of which upon being answered say that they are not be contacted

• 
  Alison Parker-Bedlow 💙 (@AllsSwell) reported 47 minutes ago from Derbyshire, England

  @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

• 
  Amy Greatorex (@AmyGreatorex) reported 48 minutes ago from Chesterfield, England

  @VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose

• 
  NINA HODSON 🌿 (@nina123h) reported 50 minutes ago from Derbyshire, England

  Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤

• 
  Rich Hart (@MrPopup2) reported 56 minutes ago from Heanor and Loscoe, England

  @VodafoneUK Hi my broadband should have been activated yesterday but is still not working

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Delwar Ullah (@Sheffield128) reported 3 minutes ago

  @VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.

• 
  Karen Loughridge (@KLearn) reported 3 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

• 
  Jolyon Brown (@Eddie_Catflap) reported 4 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

• 
  Nina Moir (@neenooor) reported 9 minutes ago

  @VodafoneUK how can there be zero reception at Wimbledon station ? It’s bad at Waterloo, and Earlsfield and Raynes Park.. crazy

• 
  Mickey Scouse (@ScouserMickey) reported 10 minutes ago

  @YouTube @VodafoneUK its still active as I have a contract? WTF is going on here??

• 
  Daniel Pybus (@danielpybus) reported 11 minutes ago

  @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

• 
  Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported 12 minutes ago

  @VodafoneUK Worst service experience .

• 
  Graham Wharton (@Graham_Wharton) reported 13 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  Heather and Patrick (@HeatheandPat) reported 14 minutes ago

  @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

• 
  FINGERSJOHN✌ (@jnafr) reported 14 minutes ago

  @ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.