Vodafone outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Sonia Roome (@RoomeSonia) reported 8 minutes ago from Derbyshire, England

  @VodafoneUK Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls.

• 
  Rich Hart (@MrPopup2) reported 9 minutes ago from Heanor and Loscoe, England

  @VodafoneUK Hi my broadband should have been activated yesterday but is still not working

• 
  Laurence Weight (@WeightLaurence) reported 14 minutes ago from Eckington, England

  @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

• 
  Amy Greatorex (@AmyGreatorex) reported 15 minutes ago from Chesterfield, England

  @VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose

• 
  Rob Turner (@runningrobderby) reported 17 minutes ago from Derbyshire, England

  @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

• 
  Robin Palmer (@robbiederby) reported 20 minutes ago from Derbyshire, England

  Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

• 
  Alison Parker-Bedlow 💙 (@AllsSwell) reported 20 minutes ago from Derbyshire, England

  @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

• 
  NINA HODSON 🌿 (@nina123h) reported 20 minutes ago from Derbyshire, England

  Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤

• 
  Miss Brindley (@BrindleyMiss) reported 21 minutes ago from South Normanton, England

  @VodafoneUK @VodafoneUK really disappointed with the service that I have received over the past 2 days. 3 members of your staff said I was eligible for your veryme rewards & there was a problem with my account & to ring a number of which upon being answered say that they are not be contacted

• 
  paulgoodall (@paulgoodall19) reported 26 minutes ago from Matlock, England

  @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

• 
  ian mclaren (@ianmclaaren) reported 28 minutes ago from Heage, England

  @VodafoneUK We never had dongles we just learned

• 
  Miss Brindley (@BrindleyMiss) reported 29 minutes ago from South Normanton, England

  @VodafoneUK @VodafoneUK then I made a complaint to a manager and he said I was not eligible. So what is the point! A lot of time wasted for 0 result #annoyed

• 
  Robin Palmer (@robbiederby) reported 34 minutes ago from Derbyshire, England

  @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

• 
  Karen Davies (@nuttyslack3) reported 40 minutes ago from Crich, England

  @VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!

• 
  Nick Mellor (@nickmellor35) reported 44 minutes ago from South Wingfield, England

  @LewisHamilton @VodafoneUK Maybe you could tell them to fix my broadband then Lewis. It would be much appreciated.

• 
  Alexandra Wood (@Alicatikins) reported 47 minutes ago from Derbyshire, England

  @VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.

• 
  Pete Gerrard (@PeteGerrard) reported 47 minutes ago from Derbyshire, England

  @VodafoneUK Yes. Cancel my contract as I don’t agree to your latest proposed variation.

• 
  Nikki 🌹 (@Kale_eesi) reported 47 minutes ago from Matlock, England

  @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

• 
  Rhys Adams (@rhysadams) reported 48 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Karen Davies (@nuttyslack3) reported 50 minutes ago from Crich, England

  @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ron Evans (@evz1958) reported 2 minutes ago

  @VodafoneUK problems ME20 / Lakefield? Had no internet all morning😥

• 
  DMikeyD (@mikeybhoy01) reported 8 minutes ago

  @Apple @VodafoneUK 8 days have passed. Phone cases and screen protectors have all arrived from China. Phone still not shipped. This is shite service @Apple.

• 
  Jade Nomura (@Jade_Nomura) reported 9 minutes ago

  @EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK

• 
  Josh Peel (@joshorangepeel) reported 12 minutes ago

  @VodafoneUK waste of time speaking to complaint manager, couldn't even make sense , telling me "cant do anything for me" NO ITS THAT YOU REFUSE TO DO ANYTHING absolutely evil company . CUSTOME LOYALTY MEANS NOTHING TO THESE PEOPLE ANYMORE

• 
  Fhunner (@_Fhunner) reported 12 minutes ago

  Are there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK

• 
  Mad Dal (@MadDal85) reported 12 minutes ago

  @VodafoneUK I do not know what your game is, but my phone has not been receiving any incoming calls for a little while now. What if someone was trying to get jold of me and it's emergency? Get it sorted please!

• 
  Rachel (@Rachel___001) reported 14 minutes ago

  @VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 15 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  𝐂 𝐀 𝐌 (@CTx03_) reported 16 minutes ago

  @News_FC26 @VodafoneUK Try get @youfibre had them for like 2years now and never experience lag.

• 
  Manni (@MSG_112) reported 17 minutes ago

  @VodafoneUK broadband is down in Wv14 8nh. Is this an outage?