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Vodafone Outage Report in Derbyshire, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Vodafone

Vodafone is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!

  • ianmclaaren
    ian mclaren (@ianmclaaren) reported from Heage, England

    @VodafoneUK We never had dongles we just learned

  • gavc2
    gav (@gavc2) reported from Matlock, England

    Looking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!

  • BrindleyMiss
    Miss Brindley (@BrindleyMiss) reported from South Normanton, England

    @VodafoneUK @VodafoneUK then I made a complaint to a manager and he said I was not eligible. So what is the point! A lot of time wasted for 0 result #annoyed

  • CllrBarryLewis
    Barry Lewis (@CllrBarryLewis) reported from Wessington, England

    @VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!

  • robbiederby
    Robin Palmer (@robbiederby) reported from Derbyshire, England

    Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

  • Kale_eesi
    Nikki 🌹 (@Kale_eesi) reported from Matlock, England

    @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

  • 46Webby
    adam webster (@46Webby) reported from Matlock, England

    I’ve cancelled now with @VodafoneUK..terrible service and no stock

  • AmyGreatorex
    Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline

  • paulgoodall19
    paulgoodall (@paulgoodall19) reported from Matlock, England

    @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

  • runningrobderby
    Rob Turner (@runningrobderby) reported from Derbyshire, England

    @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

  • WeightLaurence
    Laurence Weight (@WeightLaurence) reported from Eckington, England

    @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

  • robbiederby
    Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

  • Alicatikins
    Alexandra Wood (@Alicatikins) reported from Derbyshire, England

    @VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.

  • MrPopup2
    Rich Hart (@MrPopup2) reported from Heanor and Loscoe, England

    @VodafoneUK Hi my broadband should have been activated yesterday but is still not working

  • RyyyyRyyy
    Ry 🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???

  • AllsSwell
    Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England

    @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

  • WeightLaurence
    Laurence Weight (@WeightLaurence) reported from Eckington, England

    @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

  • SmithJournalist
    Joshua Smith (@SmithJournalist) reported from Alfreton, England

    @benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • GarethJ59740663
    Gareth John (@GarethJ59740663) reported

    @VodafoneUK awful customer service however, wasted 9hrs on chat today with your teams, no one seems to care

  • edel077
    Edel Lambon (@edel077) reported from Belfast, Northern Ireland

    @VodafoneUK I have phoned several times and called into your store and no one seems to be aware of this issue! What will ringing achieve? Can it be done over the phone? Thanks

  • Me_Shreyansh
    Shreyansh (@Me_Shreyansh) reported

    @VodafoneUK Why should I buy your costliest SIM when @lebara is giving amazing services at cheapest price using your network

  • 00Lewis
    Lewis Hearn (@00Lewis) reported

    Thank you @VodafoneUK for sorting out my problem, esp Adnaan. Please Vodafone make your customer care more user friendly. This could have been solved a lot quicker if I could have had it done instore when I visited, or over the phone if I could have had the option to speak to 1/2

  • emmmmmms11
    Emma Blackwood 💙 (@emmmmmms11) reported

    @VodafoneUK We have spoken to your support teams many times in the last 24 hours!!!!

  • 7R15
    Tris (@7R15) reported

    @VodafoneUK any idea what’s going on with the service in CF11?

  • emmmmmms11
    Emma Blackwood 💙 (@emmmmmms11) reported

    @VodafoneUK you are about to lose a customer to @O2 due to your complete incompetence I am disgusted with you

  • lil_lakasito
    ‘,+Lucas_*~ (@lil_lakasito) reported

    @4issmarr @VodafoneUK I have a problem

  • JimHearson
    Jim Hearson (@JimHearson) reported

    @VodafoneUK No problem - I'm keen to avoid waste and not have it sitting around being useless. Maybe there's some cost-effective scheme to encourage others to do similar? Better for the planet and a nice bit of PR for Vodafone as it shows a bit of corporate responsibility?

  • Rose_Howell93
    Rose Howell (@Rose_Howell93) reported

    @VodafoneUK app won’t work when I wanted to find out about an early upgrade, keeps coming up with an error. Can’t login on browser as saying my username is wrong, and also saying my phone number is wrong when trying that way?!