Vodafone outages and service status in Derbyshire, England
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- Vodafone generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
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Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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paulgoodall (@paulgoodall19) reported from Matlock, England@VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice
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Grace Stokes (@graciestokes) reported from Chesterfield, England@Ch4Rr133 @photo4u6 @VodafoneUK Mines down too 😔😔😔
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gav (@gavc2) reported from Matlock, EnglandLooking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, EnglandThis is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline
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Pete Gerrard (@PeteGerrard) reported from Derbyshire, England@VodafoneUK Full of false promises. Lies, Lies and more Lies. Please don’t sign up with Vodafone. Learn from my poor experience!
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Karen Davies (@nuttyslack3) reported from Crich, England@VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!
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Nikki 🌹 (@Kale_eesi) reported from Matlock, England@VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?
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Laurence Weight (@WeightLaurence) reported from Eckington, England@RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Rich Hart (@MrPopup2) reported from Heanor and Loscoe, England@VodafoneUK Hi my broadband should have been activated yesterday but is still not working
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Alexandra Wood (@Alicatikins) reported from Derbyshire, England@VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.
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Miss Brindley (@BrindleyMiss) reported from South Normanton, England@VodafoneUK @VodafoneUK really disappointed with the service that I have received over the past 2 days. 3 members of your staff said I was eligible for your veryme rewards & there was a problem with my account & to ring a number of which upon being answered say that they are not be contacted
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Sonia Roome (@RoomeSonia) reported from Derbyshire, EnglandUpgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls #vodafoneuk
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Nick Mellor (@nickmellor35) reported from South Wingfield, England@LewisHamilton @VodafoneUK Maybe you could tell them to fix my broadband then Lewis. It would be much appreciated.
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Joshua Smith (@SmithJournalist) reported from Alfreton, England@benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.
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Robin Palmer (@robbiederby) reported from Derbyshire, EnglandCurrently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.
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Karen Davies (@nuttyslack3) reported from Crich, England@VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!
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forest forever (@forestforever11) reported from Hucknall under Huthwaite, England@VodafoneUK @markjohnsonhome Once my contract is up I’ll leave never to return you pandering weaklings.
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Liam (@mrliamt) reported from Codnor, England@VodafoneUK i have spent almost 9 hours of calls over 5 months trying to separate accounts and you still can't get it right. Can someone please call me before I cancel my contract.
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NINA HODSON 🌿 (@nina123h) reported from Derbyshire, EnglandJust before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Emma S 🩵☁️ (@TheWildLemons) reported@SomersetBobby @VodafoneUK I have problems right now. I used my 5G to check the network connectivity site. Says there's no reported issues. Funny considering there's not a single light on the fibre box in the wall & not a single light on the router lmao.
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Rob Smith (@robsmithrugby) reportedWhat a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”
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Jolyon Brown (@Eddie_Catflap) reported@KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!
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Scott Garner (@D0C_RAY) reported@VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.
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Neutral Bystander (@NeutralB99631) reported@Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.
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blu’sfreepalestine (@tyskjamie) reported@VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.
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Marko492 (@Marko_492) reported@VodafoneUK why is your wifi absolutely shocking, want to watch a video too bad your only option is 240p with stuttering. Why the hell am I paying for fibre 900, such a scam
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Jason (@btc8500) reported@VodafoneUK I guess you don’t care about your customers Service but why am I struggling in South Yorkshire to make phone calls that don’t break up while on the call to somebody? This is the third time in asking now? I can’t really phone support when the call keeps breaking up 🤪
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Jahyne (@Jahyne5) reported@VodafoneUK how come my network doesn’t work??😭😭
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Nina Moir (@neenooor) reported@VodafoneUK how can there be zero reception at Wimbledon station ? It’s bad at Waterloo, and Earlsfield and Raynes Park.. crazy