Vodafone outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Joshua Smith (@SmithJournalist) reported 2 minutes ago from Alfreton, England

  @benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.

• 
  Alison Parker-Bedlow 💙 (@AllsSwell) reported 2 minutes ago from Derbyshire, England

  @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

• 
  Nikki 🌹 (@Kale_eesi) reported 3 minutes ago from Matlock, England

  @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

• 
  Rob Turner (@runningrobderby) reported 5 minutes ago from Derbyshire, England

  @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

• 
  NINA HODSON 🌿 (@nina123h) reported 5 minutes ago from Derbyshire, England

  Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤

• 
  Nick Mellor (@nickmellor35) reported 7 minutes ago from South Wingfield, England

  @LewisHamilton @VodafoneUK Maybe you could tell them to fix my broadband then Lewis. It would be much appreciated.

• 
  adam webster (@46Webby) reported 9 minutes ago from Matlock, England

  I’ve cancelled now with @VodafoneUK..terrible service and no stock

• 
  Liam (@mrliamt) reported 10 minutes ago from Codnor, England

  @VodafoneUK i have spent almost 9 hours of calls over 5 months trying to separate accounts and you still can't get it right. Can someone please call me before I cancel my contract.

• 
  Grace Stokes (@graciestokes) reported 10 minutes ago from Chesterfield, England

  @Ch4Rr133 @photo4u6 @VodafoneUK Mines down too 😔😔😔

• 
  Amy Greatorex (@AmyGreatorex) reported 14 minutes ago from Chesterfield, England

  @VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose

• 
  Miss Brindley (@BrindleyMiss) reported 15 minutes ago from South Normanton, England

  @VodafoneUK @VodafoneUK really disappointed with the service that I have received over the past 2 days. 3 members of your staff said I was eligible for your veryme rewards & there was a problem with my account & to ring a number of which upon being answered say that they are not be contacted

• 
  forest forever (@forestforever11) reported 21 minutes ago from Hucknall under Huthwaite, England

  @VodafoneUK @markjohnsonhome Once my contract is up I’ll leave never to return you pandering weaklings.

• 
  Robin Palmer (@robbiederby) reported 27 minutes ago from Derbyshire, England

  Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

• 
  Laurence Weight (@WeightLaurence) reported 29 minutes ago from Eckington, England

  @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

• 
  Pete Gerrard (@PeteGerrard) reported 31 minutes ago from Derbyshire, England

  @VodafoneUK Yes. Cancel my contract as I don’t agree to your latest proposed variation.

• 
  Amy Greatorex (@AmyGreatorex) reported 42 minutes ago from Chesterfield, England

  This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline

• 
  Rhys Adams (@rhysadams) reported 45 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Robin Palmer (@robbiederby) reported 50 minutes ago from Derbyshire, England

  @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

• 
  Rich Hart (@MrPopup2) reported 50 minutes ago from Heanor and Loscoe, England

  @VodafoneUK Hi my broadband should have been activated yesterday but is still not working

• 
  Barry Lewis (@CllrBarryLewis) reported 59 minutes ago from Wessington, England

  @VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed Sabella (@Ed_Sabella) reported 2 minutes ago

  @DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did

• 
  Simon Denye (@simondenye) reported 2 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

• 
  Graham Sephton (@MickeyMcMonkey) reported 4 minutes ago

  @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 5 minutes ago

  At 12:45pm today, my @VodafoneUK Internet connection stopped working. I still had an IP address with 50mbps down and 12 up, but no data could make it through. (Curiously, the VoIP phone still worked.) It was like that until around 11pm, when service was restored. A check on the Vodafone Network Status Checker said there were no problems reported. (Couldn’t do it before because of the lack of Internet connectivity.) Anyone else have problems today?

• 
  deeps (@deeps_k) reported 6 minutes ago

  @VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint

• 
  kevin mousley (@kevinmousley) reported 10 minutes ago

  All mobile providers are crap bar signing contracts but really, I waltz into @VodafoneUK to buy a Samsung tablet, at first, "pick it up 2 days" , then, the no reply emails start; 1st another 4 days, then 4 more days, then 10 days, now another 10 days Arrrrghhh. F'king useless

• 
  James Pllu (@JamesPllu) reported 12 minutes ago

  Can’t believe @VodafoneUK won’t believe my mums DOB after her passing this week and won’t allow me to cancel the account. Her banks, energy companies have all shown great compassion and assistance but not our pals @VodafoneGroup They insist I’ve got the wrong information.

• 
  Jason (@btc8500) reported 12 minutes ago

  @VodafoneUK Still struggling to make a decent phone call. And yet you take over £160 a month off me and I get ****** service Thanks

• 
  Karen Loughridge (@KLearn) reported 15 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

• 
  Jan Cavelle (@jancavelle) reported 15 minutes ago

  @VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling