Vodafone outages and service status in Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Vodafone
Vodafone is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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ian mclaren (@ianmclaaren) reported from Heage, England@VodafoneUK We never had dongles we just learned
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Laurence Weight (@WeightLaurence) reported from Eckington, England@VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting
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Joshua Smith (@SmithJournalist) reported from Alfreton, England@benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England@VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose
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Miss Brindley (@BrindleyMiss) reported from South Normanton, England@VodafoneUK @VodafoneUK really disappointed with the service that I have received over the past 2 days. 3 members of your staff said I was eligible for your veryme rewards & there was a problem with my account & to ring a number of which upon being answered say that they are not be contacted
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Pete Gerrard (@PeteGerrard) reported from Derbyshire, England@VodafoneUK Full of false promises. Lies, Lies and more Lies. Please don’t sign up with Vodafone. Learn from my poor experience!
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adam webster (@46Webby) reported from Matlock, EnglandI’ve cancelled now with @VodafoneUK..terrible service and no stock
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Nick Mellor (@nickmellor35) reported from South Wingfield, England@LewisHamilton @VodafoneUK Maybe you could tell them to fix my broadband then Lewis. It would be much appreciated.
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paulgoodall (@paulgoodall19) reported from Matlock, England@VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice
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Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England@VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali
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Miss Brindley (@BrindleyMiss) reported from South Normanton, England@VodafoneUK @VodafoneUK then I made a complaint to a manager and he said I was not eligible. So what is the point! A lot of time wasted for 0 result #annoyed
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Nikki 🌹 (@Kale_eesi) reported from Matlock, England@VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?
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Rich Hart (@MrPopup2) reported from Heanor and Loscoe, England@VodafoneUK Hi my broadband should have been activated yesterday but is still not working
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Sonia Roome (@RoomeSonia) reported from Derbyshire, England@VodafoneUK Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls.
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Rob Turner (@runningrobderby) reported from Derbyshire, England@thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.
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Karen Davies (@nuttyslack3) reported from Crich, England@VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!
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Robin Palmer (@robbiederby) reported from Derbyshire, England@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Sonia Roome (@RoomeSonia) reported from Derbyshire, EnglandUpgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls #vodafoneuk
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Liam (@mrliamt) reported from Codnor, England@VodafoneUK i have spent almost 9 hours of calls over 5 months trying to separate accounts and you still can't get it right. Can someone please call me before I cancel my contract.
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Pete Gerrard (@PeteGerrard) reported from Derbyshire, England@VodafoneUK Yes. Cancel my contract as I don’t agree to your latest proposed variation.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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max yourday 💙 (@maxyourday) reported@MoneySavingExp No signal here in Marlborough on @VodafoneUK.
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🏴☠️ emo king song mingi 🏴☠️ (@minkimeal) reportedI’m so ready to cancel my @VodafoneUK account, absolutely appalling service
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedMy trip away to Somerset i wasn't surprised to find that @VodafoneUK signal is the same as Shropshire one bar of 4G meaning no satnav not able to stream music what the hell am I paying for a service that doesn’t work in 99% of the uk
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedI’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity. Just found this in my Draft box. @X is weird
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Richard Kennedy (@RichardKennedy) reported@VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”
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iKyle 🇺🇦🏳️🌈#SaucyMinx (@iKyle2017) reported@VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!
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Graham Neden-Watts (@grahamneden) reported@VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.
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MagivaMark (@MagivaMark) reported@VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.