Vodafone outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  NINA HODSON 🌿 (@nina123h) reported 4 minutes ago from Derbyshire, England

  Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤

• 
  Karen Davies (@nuttyslack3) reported 4 minutes ago from Crich, England

  @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!

• 
  Rob Turner (@runningrobderby) reported 5 minutes ago from Derbyshire, England

  @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

• 
  gav (@gavc2) reported 14 minutes ago from Matlock, England

  Looking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!

• 
  Alison Parker-Bedlow 💙 (@AllsSwell) reported 18 minutes ago from Derbyshire, England

  @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

• 
  Grace Stokes (@graciestokes) reported 22 minutes ago from Chesterfield, England

  @Ch4Rr133 @photo4u6 @VodafoneUK Mines down too 😔😔😔

• 
  Joshua Smith (@SmithJournalist) reported 29 minutes ago from Alfreton, England

  @benaramsdale @VodafoneUK They're terrible mate. They don't take any notice unless you ring, and whatever they offer you in way of apology you have to chase and chase and chase.

• 
  Robin Palmer (@robbiederby) reported 29 minutes ago from Derbyshire, England

  @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

• 
  Laurence Weight (@WeightLaurence) reported 30 minutes ago from Eckington, England

  @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

• 
  Miss Brindley (@BrindleyMiss) reported 33 minutes ago from South Normanton, England

  @VodafoneUK @VodafoneUK really disappointed with the service that I have received over the past 2 days. 3 members of your staff said I was eligible for your veryme rewards & there was a problem with my account & to ring a number of which upon being answered say that they are not be contacted

• 
  ian mclaren (@ianmclaaren) reported 36 minutes ago from Heage, England

  @VodafoneUK We never had dongles we just learned

• 
  Laurence Weight (@WeightLaurence) reported 39 minutes ago from Eckington, England

  @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

• 
  Rich Hart (@MrPopup2) reported 41 minutes ago from Heanor and Loscoe, England

  @VodafoneUK Hi my broadband should have been activated yesterday but is still not working

• 
  adam webster (@46Webby) reported 41 minutes ago from Matlock, England

  I’ve cancelled now with @VodafoneUK..terrible service and no stock

• 
  Sonia Roome (@RoomeSonia) reported 41 minutes ago from Derbyshire, England

  @VodafoneUK Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls.

• 
  Amy Greatorex (@AmyGreatorex) reported 46 minutes ago from Chesterfield, England

  @VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose

• 
  Rhys Adams (@rhysadams) reported 51 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Robin Palmer (@robbiederby) reported 57 minutes ago from Derbyshire, England

  Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

• 
  Liam (@mrliamt) reported 58 minutes ago from Codnor, England

  @VodafoneUK i have spent almost 9 hours of calls over 5 months trying to separate accounts and you still can't get it right. Can someone please call me before I cancel my contract.

• 
  Barry Lewis (@CllrBarryLewis) reported 58 minutes ago from Wessington, England

  @VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IainMcCallum (@Iain_McCallum) reported 3 minutes ago

  @VodafoneUK - two weeks ago the same problem as today. I cannot function without the connection you are supposed to provide and for which I have dutifully paid for 23 years. Your customer service is a DISGRACE.

• 
  HighTower (Kev) :) (@Kev_Bakeruk) reported 3 minutes ago

  @VodafoneUK Hello. I have asked for the "Super Wi-Fi setting to be removed from my account as I want to control my router not use a broken app or call up when I want to change something, I asked for this to be done 5 days ago! I am on day 5 and it still turned on! I was told on Friday it was taken off my account but it's not! I am on the phone again to try and get this sorted AGAIN!

• 
  Chloe Dannielle (@MsChloe96) reported 8 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  Nina Moir (@neenooor) reported 9 minutes ago

  @VodafoneUK how can there be zero reception at Wimbledon station ? It’s bad at Waterloo, and Earlsfield and Raynes Park.. crazy

• 
  Gareth Paul Fradgley (@gpfradgley) reported 13 minutes ago

  I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?

• 
  Mark Johns (@markrjohns) reported 13 minutes ago

  @VodafoneUK My broadband is absolutely crap today. Keeps disconnecting on various devices, wired and wireless. What's going on? #rubbish #broadband

• 
  Graham Wharton (@Graham_Wharton) reported 18 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  Jean McGeoch (@tweetyjeanie) reported 21 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

• 
  James Day (@james_d234) reported 23 minutes ago

  @VodafoneUK @DownloadFest gets vodaphone to sponsor the event but doesn’t give their customers any signal.. very poor, and I’m sure you’ll choose to ignore this and give a 🖕to all your customers

• 
  D Shaw (@drmottershaw) reported 23 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Sadly Vodafone are a waste of time but when you ring them there is never a problem with their signal